Since upgrading to OS X version 10.9, I have been receiving more Spam Mail which looks as if I've sent a Messages to Myself. How can I prevent this embarrassing mail reaching me?

Since upgrading to OS X version 10.9 (Mavericks). I have been receiving more Spam Mail which looks as if I've sent a Messages to Myself. How can I prevent this embarrassing mail reaching me?

in Safari, certain
characters like hyphens and apostrophes appear as
black diamonds with question marks.
This has nothing to do with fonts. It usually happens when your encoding is set wrong for a specific page. Panther Safari did not show these diamonds, but just displayed nothing, so people get the impression something has changed, but it really hasn't.
In Safari, I'm using Unicode (UTF-8) as my default
encoding. Is this setting correct?
Not if you keep running into pages with black diamonds. It would be better to set your default to Western ISO Latin 1. The black diamonds will probably go away.

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HT4428 Since updating the software to version 5.3 I have been unable to use my Apple TV due to HDCP issue.

Since updating the software to version 5.3 I have been unable to use my Apple TV due to an HDCP issue. I have eliminated the HDMI cable as the problem problem. My Television is HDCP compliant. And prior to updating my Apple TV to the current version all content was availble and streaming beautifully.
Is it possible to revert to the previous software update version?

If you can't use another card, how about redeeming iTunes gift certificates on it instead?

I keep getting drafts of mail I send. How can I prevent this?

Just upgraded to snow leopard...In my mail, each time I send a message it duplicates a copy in my drafts folder.
How can I prevent this from happening?

Would also like to know. Getting annoying!

Regarding Mail: When I return to my computer after it has gone to sleep, my accounts go offline, and are always asking me for the password. THis is very annoying. How can I prevent this?

Regarding Mail: When I return to my computer after it has gone to sleep, my accounts go offline, and are always asking me for the password. THis is very annoying. How can I prevent this?

Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

HT201328 Hi. i bought an iphone 4 from china in a local store, before its software version was 4.3.5 now i updated it into ios 6 but my phone in locked now... so how can i unlock this phone? someone told me its a locked phone from at&t.

Hi. i bought an iphone 4 from china in a local store, before its software version was 4.3.5 now i updated it into ios 6 but my phone in locked now... so how can i unlock this phone? someone told me its a locked phone from at&t.

Only the carrier can unlock your iPhone.

My IPAD (original version) is deleting everything over 30 days from my calendar. How can I prevent this and how can I get the deleted events back?

My IPAD (original version) is deleting everything over 30 days from my calendar. How can I prevent this and how can I get back the deleted events?

You are most welcome

The update (5.0) version is or is saying that it will erase all my media including my itunes music and purchases... How do I prevent this from happening?

I want to update my Ipod Touch 4th Generation with the 5.0 version, but it says, "Updating it to iOS 5 will delete all of the media, including Itunes store purchases, on your Ipod Touch. To preserve this content, apply this update on the computer where you sync music, videos, and pictures." How do I prevent this from erasing everything on my Ipod?

You don't prevent this from happening. This is the way it is.
Everything should be on your computer. Is it not?
You should never update without making sure that everything is on your computer and backed up.

HT201317 since I have down loaded the iOS7 software my photos are no longer up loaded to my laptop. How can I make this start happeing again?

Since I have downloaded the iOS7 software my photos no ,longer automatically sync and upload to my lap top. How can I make this happen again?

Hi missvashenca,
Thanks for using Apple Support Communities. If your photos are not appearing on your computer from your iOS device anymore through Photo Stream, I'd first verify that the Photo Stream service is still enabled on your iOS device:
iCloud: Set up Photo Stream
http://support.apple.com/kb/PH2605
If it is, you may also want to try switching it off and back on again.
Likewise, I would also try this with your computer's Photo Stream settings.
As always, I recommend backing up your photos before performing troubleshooting:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Cheers,
- Ari

How can I prevent an e-mail address being underlined as a link?

I am using Pages to create a document to be printed by newspapers and magazines. When I put in my e-mail address Pages automatically underlines it as a hyperlink to open an e-mail message. A link will be useless in a printed document. But I don't want the visual of the underline. How can I set Pags so it won't turn my address into a link in my computer?

Bobbie,
You have two options; you can disable the recognition of links, or you can reformat the text to make it indistinguishable from normal text. This would involve eliminating the underline and changing the font color to black or whatever the rest of your document is.
Jerry

E mail attachments that are deleted show up in all images or all documents; how can I prevent this form happening?

e mail attachments that are deleted seem to still show up in the all images or all documents files; how do I keep this from happening? If an attachment is deleted I don't want to continue to keep a copy anywhere. Thanks.

I know this is almost a year later but I have been searching for a solution to the same problem you had. How did you fix this issue? I can see that something pops up on this site right before a transition. Why does that happen and not show in the preview and how do you fix it? Any help is appreciated!

I don't want mail deleted from my iPhone to delete from my iMac. How can I prevent this?

I like to keep my iPhone mailbox clean, but I noticed that the new software deletes message from my iMac Inbox when I delete them out of my iPhone Inbox. I am not using iCloud for email on either device. How do I stop this from happening?

You cannot control whether the account is POP or IMAP, the email protocol is determined by the email provider. What Larry is pointing out is the way the two protocols function. If your account is an IMAP protocol account, you cannot control removal on opening. If it is a POP account you can. Since you say the account comes up IMAP then there isn't anything you can do to preserve the email for another device short of forwarding it to yourself so it reappears.

I update foxfire and it screws up my e-mail. How can I prevent this without having to pay the computer guy?

Everytime I try to update my firefox it screws up my compuserve e-mail then I have to pay the computer guy to come to the house and get everything working again. Are there step to step instructions for a novice at the computer to prevent this from happening every time I'm asked to update firefox?

Unfortunately, redownloading of past music purchases isa still in beta test and only available in the US right now.
It's due for everyone this fall. Downloading past purchases from the App Store, iBookstore, and iTunes Store, http://support.apple.com/kb/HT2519
If you can't wait, contact the iTunes Store Support Team at this link
If you get lucky, they may be able to authorize another download now.

Since updating to the latest version of iTunes, I have been unable to sync ANY of my devices (iPod

I recently updated to the latest version of iTunes. Since updating, iTunes does not recognize any of my devices (iPod or iPhone).
When I plug in my iPhone it doesn't even recognize that it is plugged into the computer (although the cord works and the USB port is good).
When I plug in my iPod (on the same cord) an error message pops up in iTunes and immediately kicks/ejects. "An iPod has been detected, but it could not be identified properly..."
Please help!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
Your content will remain.

After upgrading from Trial to Monthly subscription plan I have the Adobe Pro crashing every time I open it, with a note" Acrobat quit unexpectedly". How can I make it work?

Hi,
Can anybody advise how I can make my Adobe Pro work? Now it it gives me a note "Adobe quit unexpectedly" each time I launch it. I have it on iMac. The trial version worked no problem, glitches started after I bought a monthly subscription.
Thank you in advance.

If you are on Windows, I would go to Control Panel>Programs & Features and do a repair.

Firefox cause my computer to reboot after installing version 8. How can I prevent this bug?

I have FF installed on a network drive so it can be accessed from different machines with different profiles.
When I tried to upgrade to V 8 it demanded a reboot and now it no longer works.
If I try a reinstall it demands another reboot.
What is going wrong?
Why on earth should installing a browser require a reboot, it never used to?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Since upgrading to OS X version 10.9, I have been receiving more Spam Mail which looks as if I've sent a Messages to Myself. How can I prevent this embarrassing mail reaching me?

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