Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad. I tried to reinstall iTunes. That did not address my problem. Any suggetions on what I should do?

Hey Bob0725!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

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Itunes will no longer load on my computer. I tried reloading it, but that did not work either

Itunes will not longer load, how do I troubleshoot the issue?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

ITunes no longer recognizes attached iPhone or iPad

I currently run OS X 10.9.5 with iTunes 12.0.1.26 on an early 2009 iMac. With the latest update of iTunes, which I think *****, it no longer recognizes either my iPhone 5 or my iPad Mini (Retina) when plugged into the Mac. It was working, and now it isn't. It won't even sync via WiFi at this point.

It seems to work again after a clean shutdown and reboot. Should not happen.

Itunes no longer recognizes my iphone since updating

Itunes no longer recognizes my iphone since updating. Can you help me, please ?

Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei

Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!!

After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

ITunes no longer recognizes my iPhone 4

I have had 3 iOS devices connecting to iTunes on Windows for more than 4 months. For some reason iTunes no longer recognizes my iPhone 4. My iPad and iPhone 4S still work as they should. Windows sees the iPhone 4, but it never shows up in iTunes. I followed the advice for getting services restarted in Windows, but since it's only one device that's an issue I'm thinking there may be an issue in the iPhone 4. Ideas?

try this, it worked for me...
http://support.apple.com/kb/TS1538

ITunes no longer reads my iPhone or iPad when plugged in. I have iCloud but some teaching mp3 no longer transfer from computer to devices.

For years I have been able to share all my audio files between my phone, pod, & iPad. Since iCloud and Match, iTunes no longer transfers mp3 files that it sees as not music. When I do plug in my iPhone and iPad, iTunes no longer reads my iPhone and iPad as a device. How can I get my mp3 files that are teaching tapes back on my mobile devices?
Respectfully,
rdad

http://support.apple.com/kb/TS3274

Updated iTunes to latest version (10.4.1.10) resulted in computer no longer recognising my iPhone 4. Uninstalled and then reinstalled iTunes, still my iPhone is not detected by iTunes.

Updated iTunes to latest version (10.4.1.10) resulted in computer no longer recognising my iPhone 4. Uninstalled and then reinstalled iTunes, still my iPhone is not detected by iTunes.
Please can anyone help…..

c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

TA24326 My HP desktop running Windows Vista 32-bit no longer recognizes my iPhone 4 when I connect it. How do I correct this?

My HP desktop running Windows Vista 32-bit no longer recognizes my iPhone 4 when I connect it. How do I correct this?

Device not recognized in iTunes

IPhone 4 frozen with screen image of usb connector with arrow to iTunes logo. iTunes doesn't recognize my iPhone message says in recovery mode must restore. Try to restore and get - 1 error. What do I do now??

iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo. iTunes doesn't recognize my iPhone message says in recovery mode must restore. Try to restore and get - 1 error. What do I do now??

Hi there beee19,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W.

PC and iTunes no longer recognize my iPhone 4?

Hoping someone can help as I'm completely at a loss and super frustrated.
My PC & iTunes no longer "see" my iPhone 4 when I connect it to my computer. I've tried all my USB ports- they all charge my phone, but it does not show up in device manager, etc. I have also tried updating iTunes, reinstalling iTunes, restarting my iPhone, completely charging iPhone before plugging in, restarting my computer a billion times, and making sure it is not conflicting with any security software. I've also gone into MSconfig and followed these directions: http://support.apple.com/kb/HT1275. Nothing has worked.
I am running Windows XP Media 2002 SP2. I have an iPhone 4 with iOS 6.1.3. I connected my phone to my computer back in January before updating to 6.1.3 and computer recognized phone just fine. Have not tried to plug in since, but now I really would like to pull the pictures off my phone and start fresh.. But can't.
Help?

Have you tried connecting the phone to another computer? You can try to connect to another computer that has iTunes connected. Make sure that computer does not have iTunes set to automatically sync. After that, you should be able to import your pictures from the Camera Roll via the Scanner and Camera Wizard for older versions of Windows, or via the Import manager in the newer versions of Windows.
Have you checked to make sure your Windows is up to date? Is SP2 the latest update for that version of XP? While you say that you did connect to the computer some time in the past, the tech specs for the iPhone 4 show that Windows XP needs to be SP3.

I just installed update version 11.1.4.62. Now Itunes doesn't recognize my iphone or ipad. My wife just installed the same version with the same result. The problem is clearly a problem with itunes. What's wrong with itunes?

I was running the previous version of itunes and it worked perfectly. I just installed the latest version of itunes (version 11.1.4.62) and restarted the PC and now itunes doesn't recognize my iphone or my ipad. I'm running Windows 8.1 on my pc. I tried diagnostics to no avail. The diagnostic didn't recognize either device. As the directions advised, I closed itunes, disconnected the devices and stopped and restarted the apple mobile device service, That didn't work either. My wife, who also has Windows 8.1, has the same problem. She installed the new version and it doesn't recognize her devices.
Until now, itunes has been totally reliable. I am convinced the problem is with itunes. Where do I go from here?

I resolved the issue by doing the following:
1. Uninstall iTunes and every Apple application (device support and such).
2. Uninstall bonjour.
3. Reboot.
4. Go to Apple and install iTunes.
It worked. When I opened iTunes (after reinstalling) it recognized all my devices, music and video.

After a recent itunes version update, itunes doesn't recognize my iphone or ipad?

after a recent itunes software update, itunes does not recognize my iphone 5 or ipad

Hey there Laughlkw,
It sounds lik eyou iPhone and iPad are not showing in the iTunes sidebar after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes with the following article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the very best,
Sterling

Itunes dosen't recognize my iphone or ipad.

When I last connected my iphone Windows installed new drivers. It is now showing in my computer as a camera. Now it won't show up in ITunes. I tried connecting my IPad and I have the same problem. I have tried all of the troubleshooting and still have the same problem. I have Windows 7 64-bit. Can someone out there please help me?

Did you try uninstalling and then reinstalling iTunes according to Apples directions found here?
http://support.apple.com/kb/HT1923
If you launch iTunes on your own when the iPad is connected, do you see the device's name under Devices on the left side of the iTunes window?

ITunes no longer syncs to iPhone or iPad after iOS security update

I did the iOS security update on my iPhone 5 and my iPad Air. Now, iTunes will not sync with either device - neither one. In both cases, I get the error message "iPhone5 (or iPad) can not be synced. An unknown error occured (1140)."
I then did the iTunes update that just came out - still the same problem.
The Mac is a MacBook Pro 2.4 GHz Intel Core 7 running OSX 10.7.5. Everything worked fine before the iOS security update.
What is going on? What to do?

Finally, I had time to do a on-line support session with the Apple Care help people (excellent). We went through and verified a lot of things. Finally, he had me run the disk utility and run "repair disk permissions". That resolved things and it works now.
Also related is that the iOS 7.1 update installed a lot of stuff on the iPhone - including iMovie, Numbers, Pages, Keynotes - stuff that I will use on the iPad but not on the iPhone. The result of automatically installing all these things on the iPhone was to but it way over the limit on memory. I deselected thos apps (and a few others) plus some movies and am now below the memory limit on the iPhone.
Things are now working well with both the iPhone and iPad - both syncing correctly. So, with that, I will close out this case.

Since upgrading to Windows 8.1, iTunes no longer recognizes my iPhone or iPad. I tried to reinstall iTunes. That did not address my problem. Any suggetions on what I should do?

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