Since uploading Maverick, my Microsoft apps give an error message "(the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. What to do?

Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

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HT5137 the hobbit Kom app gives fatal error message

The hobbit kom app gives fatal error message. What do I do ?

Hi dersto11,
Thanks for using Apple Support Communities. This article has steps to try if an app you purchased is not functioning as expected:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Cheers,
- Ari

After upgrading to Mavericks my Time Machine gives me error message.

I use a WD Live Book that keeps my security copies on my home network. Since installing Mavericks I get an error message saying that it cannot perform security copies cause sparse file already exists and refers back to latest copy 48 days ago.
However when I do go in to Time Machine it seems to show that for the last 3 days scurity copies have been done.
But when I try to do a a new security copy invariably the top menu says that copy has failed.
Has anyone experienced the same thing? Is there anyway to check clearly if Time Machine is now working properly or not?
Thank you for any replies...
MF

Dear Matt,
Basicaly I think what happened was what your article describes:
Time Machine keeps track of files and folders that have changed since your last backup so that it only backs up those files and folders. If Time Machine loses track of files and folders that have changed since the last backup, it compares an "inventory" of your current data to an inventory of your backup. When this happens, Time Machine preferences displays a "Preparing..." status message for a longer period of time. See Mac OS X 10.5: Time Machine preferences may display "Preparing" for a longer time.
Message: Time Machine starts a new, full backup instead of a smaller incremental backup
However none of the reasons the article presents were the cause I think, since I only tried to backup after the installation of Mavericks. Maybe time capsule hadn't updated right after? I really don't know. However I am glad to say that the problem seems to have fixed itself. It took a long time preparing a backup and finally did a complete backup of roughly 200GB which took a while. (which I am still to verify if it has deleted backups from before the installation of Mavericks due to lack of space).
Anyhow its backed up and seems to be working fine now. As to why it's happened and how it got fixed or what the problem actually was... I really don't know.
Thank you for the reply, it was helpful at least to determine what might have gone wrong.
Best,
Miguel F

HT204266 why do my apps give an error message of "Album art could not be downloaded" when I try to update my ipod touch apps?

When I go to the App update page, all of the icons have a picture of a broken link. If I try to update the apps, I get a message that says "There was a problem downloading the artwork. Please try again by choosing 'check for available downloads' from the store menu." Nothing changes when I follow this direction.

Have you tried downloading the apps on your computer and syncing?
The message means what it says. Yu do not see the "artwork" for the app.

Cannot print from internet - gives unknown error message. Disabled add on and restarted still has the problem. What do I need to do?

Version 6.01. Windows vista home premium and windows xp (both dell laptops) The one with vista is primary and the windows XP laptop is connected wirelessly both internet and printer.

Version 6.01. Windows vista home premium and windows xp (both dell laptops) The one with vista is primary and the windows XP laptop is connected wirelessly both internet and printer.

Some of my apps refuse to open. For example, google crome gives me the message that it quit unexpectedly and gives me the option to submit a report to no resolve. Does anyone have suggestions?

Some of my apps refuse to open. For example, google crome gives me the message that it quit unexpectedly and gives me the option to submit a report to no resolve. Does anyone have suggestions?

Welcome to the Apple community.
Does anyone have suggestions?
Trash the spyware (Chrome) and use Safari.

To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this?

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this? Someone please help!

Try using Google's DNS instead of the one your IPS is providing.
- To change on the iPod go to Settings>wifi and change the DNS to 8.8.8.8
- For the computer see:
Public DNS — Google Developers
- Did anything happen to your router right before this started? Maybe the router is blocking the port used.

Whenever i click on word or powerpoint it always brings up a recent document. I want to have the option like when i had first opened the app that gives the options of new document and the variety of different documents. how do i get it back to that?

whenever i click on word or powerpoint it always brings up a recent document. I want to have the option like when i had first opened the app that gives the options of new document and the variety of different documents. how do i get it back to that?

tbreezy wrote:
THANK U!! K ONE MORE QUICK QUESTION. HOW DO I GET RID OF THAT POP UP BOX?
Not sure, try googling "the global template normal.dotm is already open as an add-in program"

I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?

I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?
Process:
Mail [605]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.2 (1874)
Build Info:
Mail-1874000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [164]
Responsible:
Mail [605]
User ID:
501
Date/Time:
2014-05-01 22:11:44.754 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 5D0F67F3-4D58-F054-66B6-24017FD68ADC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:

I will check. Can the security update be installed if you can no longer open the Mac App Store app?
I was listening to the MacCast podcast and the host had a similar issue and did something similar to the link below. I am concerned that I may mess something up by doing this.
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm

Since one week my iphone, after synchronisation, gives me error message 13 objects could not get synchronized, look in itunes for more information. however, I dont find any info there

since one week my iphone, after synchronisation, gives me error message "13 objects could not get synchronized, look in itunes for more information." however, I dont find any info there, neither on the mac I synch with nor on the iphone

Launch Disk Utility in /Utilities. Then, click on the volumes under the top-level disk. The one that has this listed on the bottom is the boot volume.

Have IPAD 1 and since uploading os5 I cannot upload pictures from my Sony camera. Error message reads the USB is not compatable. I'm not sure about the new os, how do I go back to what worked?

Have an IPad 1 and since upgrading to os 5 nothing seems to be working as before. Current problem is I cannot upload pictures from my camera...error message "USB not compatable". Using Apple's converter...how do I go back to the old OS?

Nirve-
I do not think there will be any way to revert back to an earlier system.
The "current" problem with some cameras and card adapters resulted from Apple changing the amount of current available to USB devices, apparently to prevent them from running down the iPad's battery. It appeared when the iOS was updated from 3 to 4. On my iPad 2, I find that a little bit more current is available now under iOS 5.
One way to get around the problem is by using a powered USB hub. Another is to remove the card from the camera and use the SD adapter from the Camera Connection Kit. If your Sony used a CF card, then you will need to find a CF-to-USB adapter that does not draw too much current. I have one that works, but also have a couple that do not.
Fred

I get nothing but error messages, -"Your IMAP server wants to alert you to the following: 113 that mail is not available" or 364? there are hundreds stacked up.You must give answers to how to fix these when we do "search" add the error code number

I get nothing but error messages, -
"Your IMAP server wants to alert you to the following: 113 that mail is not available" or the same with: 364?
Now there are hundreds stacked up on my desktop.
I cannot find the answer anywhere. You need to give answers to how to fix these errors because when I "search" "error code" or the number there is NOTHING. NOTHING! Yet you give us these stupid error codes
then you do not give us ANYTHING on how to fix these. These error codes make me so mad it makes me hate outlook, and hate the developers and hate microsoft. How in the world can you give us ERROR codes without the explanation of what
to do or how to fix it. You need to add each error code number in your "search" then explain what it is and how to fix it. I am not a tech. I am a lawyer. I have googled the entire string of error code and nothing is clear.
So, for the last several years, I get these error codes. Also, there is another error code that won't go away--it is the password error code that asks if I want to store the password. Yes, so I say YES. but it pops back. I am sick of this. This is the reason
I hate Microsoft and I love google. #1 they respond to error, #2 them try to fix them you do not. I paid the full price to buy the OUtlook 2010, almost $500 just to get outlook, and all I got was error codes. I could not even open it because all I would get
was that error codes and NO ONE knew how to fix them. WHAT IS YOUR PROBLEM that you cannot fix the stupid error codes that you imbed? PLEASE HELP

Hi,
I understand how frustrated you are when facing such an issue, maybe I can provide some suggestions on the problem.
Based on the description, you should be using an IMAP account setup in Outlook. As for the error message, usually it's caused by a corrupted message on the Server. I suggest you logon the Webmail site, check if sending/receiving emails works well.
If you find any unusual emails that cannot be read or sent, try deleting them to try again.
I also suggest you create a new profile to setup the IMAP account:
http://support.microsoft.com/kb/829918/en-us
Contact your Email Service Provider to get the correct and latest account settings, since you have been using Outlook for years, some settings may have been changed while you haven't been informed.
For the steps to setup an account in Outlook 2010, please refer to:
http://office.microsoft.com/en-001/outlook-help/add-or-remove-an-email-account-HA010354414.aspx
I hope this helps.
Regards,
Melon Chen
TechNet Community Support

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

My iPad2 will sometimes hang when loading an mp4. Gives an error message then attempts to resync which hangs until I unplug the iPad.

My iPad2 will sometimes hang when loading an mp4. Gives an error message then attempts to resync which hangs until I unplug the iPad.
I have an iPad 2and have not had any trouble until I up dated my os. I have a pc with win 7. I do not sync since I have so much music on my computer. I synced my apps during the back up but I had to manually reload my music and videos. Since then I turned off all syncs.
Since I have to load all my movies on this has been happening. I get through about 4 movies then it will hang up. I eventually get an error message that it cannot load this movie. I then attempts to close out. This seems to hang. When I attempt to eject the iPad it attempts to sync and that never finishes. I pull the plug and that stops the sync but I have to restart the computer before I plug back in the iPad or it will not recognize it or it will attempt to finish the sync which never ends. It sometimes hangs on something with safari and site protection.
After I restart my computer I can put in 4 or so movies, including the one it hung on before, but it always hangs up again. Any suggestions?

I am having an almost identical problem and hoped that iOS 6 and the new iTunes would fix it. Regrettably, I again got 3 movies synced last night before iTunes locked up and gave me the xxxx cannot be synced "because the file cannot be written" message. Same deal with iTunes hanging on "finishing sync" after that and me having to remove the iPad from the cable to get things to come back to life on the PC (Win 7 64 bit).
I've also done a factory restore followed by a restore from backup and have the same problem.

Since uploading Maverick, my Microsoft apps give an error message "(the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. What to do?

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