Single alert for error from multiple BPM call

Hi all,
we have following scenario (using BPM):
IDOC -> XI -> sync web service ->XI-> IDOC.
In case of WS failure (destination system is not answering) an alert should be triggered on XI. There is one customer restriction that the alert can be triggered only for the first occurence of the failure because we send a lot of messages via WS and we don't want to overfill user's alert inbox with many alerts caused by one reason.
Is there any way how tu suppres the alert triggering until the first alert is confirmed? The checkbox in alert configuration "suppres multiple alerts" doesn't work.
Thank you very much.
Jozef

Hi Jozef !
Check this out:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bc_xi/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d383739303635%7d
Too many alerts taking too much system resources in the XI system
Regards,
Matias

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