Sip 503 service unavailable and sip 500 internal server error

Hi guys,could any one help me in the following.
ITSP-->Voice gateway configured as CUBE-->CUCM-->UCCX
I am moving a system from cme and aa enviroment to cucm and uccx
The VGW is configured as CUBE and also is added as h323 gateway on cucm.
When i tested the debug ccsip messages shows
Sip 503 service unavailable or
sip 500 internal server error.
I can't now provide any debugs cause i am not on site,only on Saturday.
As i read in previous discussion that could be the bind source address problem but i had this configured.
Also i tried to configure the gateway instead of h232 to use sip trunk from cucm,but after this the incoming calls didn't even reach the router,the debug ccsip messages showed nothing.
For now can any one advice me to what these 2 errors related to.
What could be missing?
Thanks in advance.

Hi there : can some one explain the reason that i am getting this sip error with itsp:
here is the debug of ccsip messages:
Received:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 188.254.68.66:9298;branch=z9hG4bK-6110d60075a24c0f-a3c000c-1
Call-ID: isbc6994325518768294927-1385194135-11717
From: [email protected];user=phone>;tag=sbc09106994325518768294927
To:
CSeq: 1 INVITE
Min-SE: 90
Session-Expires: 3600;refresher=uac
Contact:
Allow: INVITE,CANCEL,BYE,ACK,REFER,UPDATE,INFO,PRACK
Supported: timer,100rel
Diversion: [email protected]>;privacy=off;screen=no;reason=unknown,[email protected]>;privacy=off;screen=no;reason=unknown
Max-Forwards: 70
User-Agent: VCS 5.8.2.56-03
Content-Length: 394
Content-Type: application/sdp
v=0
o=- 87852 198805 IN IP4 188.254.68.67
s=SBC call
c=IN IP4 188.254.68.67
t=0 0
m=audio 23682 RTP/AVP 8 0 18 98 96 97 101
a=rtpmap:98 G.729a/8000
a=rtpmap:96 G.729ab/8000
a=rtpmap:97 G.729b/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=fmtp:18 annexb=no
a=ptime:10
a=X-vrzcap:vbd Ver=1 Mode=FaxPr ModemRtpRed=0
a=X-vrzcap:identification bin=DSR2866 Prot=mgcp App=MG
00:43:23: //11/FDB448CE8020/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 188.254.68.66:9298;branch=z9hG4bK-6110d60075a24c0f-a3c000c-1
From: [email protected];user=phone>;tag=sbc09106994325518768294927
To:
Date: Sat, 23 Nov 2013 08:06:29 GMT
Call-ID: isbc6994325518768294927-1385194135-11717
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
00:43:23: //11/FDB448CE8020/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 188.254.68.66:9298;branch=z9hG4bK-6110d60075a24c0f-a3c000c-1
From: [email protected];user=phone>;tag=sbc09106994325518768294927
To:
c2801#er=phone>;tag=27BA64-1DAE
Date: Sat, 23 Nov 2013 08:06:29 GMT
Call-ID: isbc6994325518768294927-1385194135-11717
CSeq: 1 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=38
Content-Length: 0
00:43:23: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/UDP 188.254.68.66:9298;branch=z9hG4bK-6110d60075a24c0f-a3c000c-1
Call-ID: isbc6994325518768294927-1385194135-11717
From: [email protected];user=phone>;tag=sbc09106994325518768294927
To: ;tag=27BA64-1DAE
CSeq: 1 ACK
Max-Forwards: 70
Content-Length: 0
show run:
voice service voip
ip address trusted list
  ipv4 87.226.136.164 255.255.255.255
  ipv4 172.16.24.0 255.255.255.0
  ipv4 188.254.68.66 255.255.255.255
  ipv4 188.254.68.67 255.255.255.255
  ipv4 188.254.69.66 255.255.255.255
  ipv4 188.254.69.67 255.255.255.255
  ipv4 46.38.52.68 255.255.255.255
address-hiding
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback cisco
sip
voice class codec 1
codec preference 1 g729br8
codec preference 2 g729r8
codec preference 3 g711alaw
codec preference 4 g711ulaw
voice class codec 2
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
codec preference 4 g729br8
voice translation-rule 1
rule 1 /XXX5397962/ /1999/
voice translation-rule 2
rule 1 /XXX55317577/ /1999/
voice translation-rule 3
rule 1 /5555317884/ /1999/
voice translation-profile ROS
translate called 1
voice translation-profile ROS2
translate called 2
voice translation-profile ROS3
translate called 3
interface FastEthernet0/0
ip address 178.208.129.221 255.255.255.248
ip access-group INBOUND in
no ip unreachables
ip verify unicast reverse-path
ip nat outside
ip inspect IPFW in
ip inspect IPFW out
ip virtual-reassembly in
duplex auto
speed auto
no cdp enable
interface FastEthernet0/1
no ip address
ip nat inside
ip virtual-reassembly in
duplex auto
speed auto
interface FastEthernet0/1.1
encapsulation dot1Q 1 native
ip address 10.110.0.200 255.255.255.0
ip nat inside
ip virtual-reassembly in
interface FastEthernet0/1.2
encapsulation dot1Q 2
ip address 172.16.24.254 255.255.255.0
ip nat inside
ip virtual-reassembly in
h323-gateway voip interface
h323-gateway voip bind srcaddr 172.16.24.254
ip dns server
ip nat inside source list NAT interface FastEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 178.208.X.X
ip route 192.168.0.0 255.255.0.0 Null0 254
sccp local FastEthernet0/1.2
sccp ccm 172.16.24.101 identifier 1 version 7.0
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register XCODE123456
keepalive retries 1
keepalive timeout 10
switchover method immediate
switchback method immediate
dspfarm profile 1 transcode 
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 6
associate application SCCP
dial-peer voice 10000 voip
tone ringback alert-no-PI
description ROSTELECOM Incoming
translation-profile incoming ROS
destination-pattern 74955397962
session protocol sipv2
session target ipv4:87.226.136.164
session transport udp
incoming called-number XXXX5397962
dtmf-relay rtp-nte
codec g711ulaw
dial-peer voice 10010 voip
tone ringback alert-no-PI
description ROSTELECOM Incoming
translation-profile incoming ROS2
destination-pattern XXX55317577
session protocol sipv2
session target ipv4:87.226.136.164
session transport udp
incoming called-number 75555317577
dtmf-relay rtp-nte
codec g711ulaw
dial-peer voice 10020 voip
tone ringback alert-no-PI
description ROSTELECOM Incoming
translation-profile incoming ROS3
preference 1
destination-pattern 5555317884
session protocol sipv2
session target ipv4:188.254.68.66
session transport udp
incoming called-number 5555317884
dtmf-relay rtp-nte
codec g711ulaw
dial-peer voice 10021 voip
tone ringback alert-no-PI
description ROSTELECOM Incoming
translation-profile incoming ROS
preference 2
destination-pattern 5555317884
session protocol sipv2
session target ipv4:188.254.69.66
session transport udp
incoming called-number 5555317884
dtmf-relay rtp-nte
codec g711ulaw
dial-peer voice 2 voip
tone ringback alert-no-PI
description to CUCM_PUB
destination-pattern 1...
session target ipv4:172.16.24.101
voice-class codec 2 
dtmf-relay rtp-nte
I see in the debug that the itsp over g729 family codecs but not g711 at all
This system was working with this dialpeers before with same provider ,just i have added the dial-peer 2 .
I have changed the codec to match what is offered by itsp but no difference,still getting the same message.
PLZ help ASAP.

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    ip nat inside
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    c2801#
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/HandleUdpIPv4SocketReads: Msg enqueued for SPI with IP addr: [188.254.68.66]:9290, local_address:[ - ]
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 1
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportProcessNWNewConnMsg: context=0x0
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    Received:
    INVITE sip:[email protected];user=phone SIP/2.0
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a(STATE_IDLE, SUBSTATE_NONE)
    06:19:26: //-1/xxxxxxxxxxxx/SIP/T3c000c-1
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    ddress_to_bind: return addr 178.208.X.Xone>
    06:19:26: //-1/EE5EC9DD8170/SIP/State/sipSPIChangeState: 0x6A874E70 : State change from (STATE_NONE, SUBSTATE_NONE)  to (STATE_IDLE, SUBSTATE_NONE)
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Dialog Transaction Address 188.254.68.66,Port 9290, Transport 1, SentBy Port 5060
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    Diversion: <sip:[email protected]>;privacyate/sipSPIChangeState: 0x6A874E70 : State change from (STATE_NONE, SUBSTATE_NONE)  to (STATE_IDLE, SUBSTATE_NONE)
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Dialog Transaction Address 188.254.68.66,Port 9290, Transport 1,
    Sen=off;screen=no;reason=unknown,<sip:[email protected]>;priv6:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponsacy=off;screen=no;reason=unknown
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    User-AgenteInfo: Dialog Transaction Address 188.254.68.66,Port 9290, Tra: VCS 5.8.2.56-03
    Content-Length: 393
    Content-Type: applicatnsport 1, SentBy Port 9290ion/sdp
    v=0
    o=- 12060 26053 IN IP4 188.254.68.67
    s=SBC call
    c=IN IP4 188.254.68.67
    t=0 0
    m=audio 24402 RTP/AVP 8 0 18 98 96 97 101
    a=rtpmap:98 G.729a/8000
    a=rtpmap:96 G.729ab/8000
    a=rtpmap:97 G.729b/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=fmtp:18 annexb=no
    a=ptime:10
    a=X-vrzcap:vbd Ver=1 Mode=FaxPr ModemRtpRed=0
    a=X-vrzcap:identification bin=DSR2866 Prot=mgcp App=MG
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_new_msg_preprocessor: Checking Invite Dialog
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAddContextToTable: Added context(0x6A874E70) with key=[52] to table
    06:19:26: //-1/000000000000/SIP/Info/sipSPI_ipip_vcc_Initialization:  Entry...
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipSPIUpdateResponseInfo: Dialog Transaction Address 188.254.68.66,Port 9290, Transport 1, SentBy Port 9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: calling reg_invoke_ip_first_hop()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: calling ip_best_local_address()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: return addr 178.208.X.X
    06:19:26: //-1/EE5EC9DD8170/SIP/State/sipSPIChangeState: 0x6A874E70 : State change from (STATE_NONE, SUBSTATE_NONE)  to
    c2801#L
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIUaddCcbToUASReqTable: ****Adding to UAS Request table.
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIUaddCcbToTable: Added to table. ccb=0x6
    c2801#a
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    c2801#mat: VIA URL:sip:188.254.68.66:9290, Host:188.254.68.66
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    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Precondition tag absent in Require/Supported h
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetFromCalledPartyId: P-Called-Party-ID header not found
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetPeerByCalledPartyId: P-Called-Party-ID not found or parse error
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: No match found for P-Called-Party-ID
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Peer tag 10020 matched for incoming call
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Precondition tag absent in Require/Supported header
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: calling reg_invoke_ip_first_hop()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: calling ip_best_local_address()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_sig_ip_address_to_bind: return addr 178.208.X.X
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Precondition tag absent in Require/Supported header
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Checking Video Type Rate=-1 video_codec_allowed=1F
    06:19:26: //-1/EE5EC9DD8170/SIP/Media/sipSPICopyStunConfigFromPeerToCCB: Firewall traversal is not enabled
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetModemInfoPerCall: peer_callID=0
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: xcoder high-density disabled
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Flow Mode set to FLOW_THROUGH
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIGetCallConfig: Media forking disabled
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIContinueNewMsgInvite: Calling name , number 9067259847, Calling oct3 0x00, oct_3a 0x80, ext_priv 0x00, Called number
    5555317884, oct3 0x00
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIContinueNewMsgInvite: Carrier id code , prev_cid NONE, next_cid NONE, prev_tgrp NONE, next_tgrp NONE
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIContinueNewMsgInvite: Requires reliable-provisional support
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIValidateRequestUri: Not Enabled
    06:19:26: //-1/EE5EC9DD8170/SIP/Info/sipSPIRscmsmAvail: Value returned by check is = 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_IsSDPPassthruEnabled:  - 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_GetHdrPassthruCfg: Hdr passthrough config:1 tag:0
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: Event: E_STSL_SESSION_REFRESH_REQ
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: dir:2, method:102, resp_code:0, container:6A01759C
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLExtractSessionExpiresHdr:
    Session-Expires value: 3600 refresher: uac
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLExtractMinSEHdr: Min-SE Duration: 90
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLGetInternalSREvent: E_STSL_INITIAL_SR_REQ
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLInitialSRReqPeerEventGen: sending received session expires to the peer leg
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLPrintTDContainer: Peer-Event: E_STSL_PASS_ST_PARAMS, SE Value:3600, SE Refresher:uac, Min-SE Value:1800,
    flags:2001
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLMain:
            SE: 3600;refresher:uac peer refresher:none, flags:2001, posted event:E_STSL_INVALID_PEER_EVENT, reason:4
            Configured SE:1800, Configured Min-SE:1800
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIProcessHistoryInfoHeader: No HI headers recvd from app container
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIProcessReplacesHeader: No replaces hdr found
    SIP: Warning: Unrecognized attribute (X-vrzcap)
    SIP: Warning: Unrecognized attribute (X-vrzcap)
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoMediaNegotiation: Number of m-lines = 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIValidateConnectionAddress: Dest port = 24402
    SIP: (129) Attribute mid, level 1 instance 1 not found.
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_media_ip_address_to_bind: calling reg_invoke_ip_first_hop()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_media_ip_address_to_bind: calling ip_best_local_address()
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/resolve_media_ip_address_to_bind: return addr 178.208.X.X
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 178.208.X.X
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(98) reserved for codec g729r8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(98) reserved for codec g729r8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(96) reserved for codec g729abr8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(96) could not be reserved
                              as its in use by other codec g729abr8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPT: Requested payload-Type (96) is  reserved by another application
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPayloadunused: Unreserving dynamic payload type 96
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAllocateFreeDynamicPT: Allocating free Dynamic Payload : 99 for Codec:
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(97) reserved for codec g729br8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(97) could not be reserved
                              as its in use by other codec g729br8
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPT: Requested payload-Type (97) is  reserved by another application
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPayloadunused: Unreserving dynamic payload type 97
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAllocateFreeDynamicPT: Allocating free Dynamic Payload : 102 for Codec:
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(101) reserved for codec No Codec 
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPayloadunused: Unreserving dynamic payload type 99
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(101) could not be reserved
                              as its in use by other codec No Codec 
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPT: Requested payload-Type (101) is  reserved by another application
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPayloadunused: Unreserving dynamic payload type 103
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIUpdateDynamicPayloadunused: Unreserving dynamic payload type 101
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAllocateFreeDynamicPT: Allocating free Dynamic Payload : 101 for Codec:
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoAudioNegotiation: Codec (g711ulaw) Negotiation Successful on Static Payload for m-line 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoPtimeNegotiation: One ptime attribute found - value:10
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/convert_ptime_to_codec_bytes: Values :Codec: g711ulaw ptime :10, codecbytes: 80
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/convert_codec_bytes_to_ptime: Values :Codec: g711ulaw codecbytes :80, ptime: 10
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPIDoPtimeNegotiation: Offered ptime:10, Negotiated ptime:10 Negotiated codec bytes: 80 for codec g711ulaw
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPISetFaxFlags: FAX_PASSTHROUGH = 0, END_FAX_PASSTHROUGH = 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoDTMFRelayNegotiation: m-line index 1
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICheckDynPayloadUse: Dynamic payload(101) reserved for codec
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIReserveRtpNtePayload: Reserved the payload type 101 for RTP-NTE
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoDTMFRelayNegotiation: RTP-NTE DTMF relay option
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoDTMFRelayNegotiation: Case of partial named event(NE) match in fmtp list of events.
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sip_sdp_get_modem_relay_cap_params: V150 NSE payload = 0, SSE payload = 0, SPRT payload=0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sip_select_modem_relay_params: X-tmr not present in SDP. Disable modem relay
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIGetSDPDirectionAttribute: No direction attribute present or multiple direction attributes that can't be handled for m-
    line:1 and num-a-lines:0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoAudioNegotiation: Codec negotiation successful for media line 1
            payload_type=0, codec_bytes=80, codec=g711ulaw, dtmf_relay=rtp-nte
            stream_type=voice+dtmf (1), dest_ip_address=188.254.68.67, dest_port=24402
    06:19:26: //129/EE5EC9DD8170/SIP/State/sipSPIChangeStreamState: Stream (callid =  -1)  State changed from (STREAM_DEAD) to (STREAM_ADDING)
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPIUpdCallWithSdpInfo:
            Preferred Codec        : g711ulaw, bytes :160
            Preferred  DTMF relay  : rtp-nte
            Preferred NTE payload  : 101
            Early Media            : No
            Delayed Media          : No
            Bridge Done            : No
            New Media              : No
            DSP DNLD Reqd          : No
    06:19:26: //129/EE5EC9DD8170/SIP/Info/resolve_media_ip_address_to_bind: Media already bound, use existing source_media_ip_addr
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 178.208.X.X
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer:
    callId 129 peer 0 flags 0x201 state STATE_IDLE
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_vcc_ProcessXcoderNeeded: xcoder_attached not yet initialised for this call.
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer: Xcoder not yet used for the call
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    CallID 129, Peer CallID 0, sdp 0x69EC3234 channels 0x6A8763C4
    06:19:26: //129/EE5EC9DD8170/SIP/Info/copy_channels:
    callId 129 size 0 ptr 0x6899F6D4)
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    CCB t38 version 0 ipip_caps version 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    CCB fax rate 2 ipip_caps rate 14400
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: reset the  switch..
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 8 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Selecting codec g711alaw
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found:
    Codec to be matched: 6
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found: No match for the codecs found..
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 0 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Selecting codec g711ulaw
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found:
    Codec to be matched: 5
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found:  codecs[i] = 5 & codec = 5 are same..
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: ADD AUDIO CODEC 5
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/convert_codec_bytes_to_ptime: Values :Codec: g711ulaw codecbytes :80, ptime: 10
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Media negotiation done: stream->negotiated_ptime=10,stream->negotiated_codec_bytes=80,
    coverted ptime=10 stream->mline_index=1, media_ndx=1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    failed to update call entry
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Adding codec 5 ptype 0 time 10, bytes 80  as channel 0 mline 1 ss 1 188.254.68.67:24402
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 18 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPISelectCodecVersion: Codec (g729r8) is not in preferred list
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: An exact codec match not configured, using interoperable codec g729r8
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Selecting codec g729r8
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found:
    Codec to be matched: 16
    06:19:26: //129/EE5EC9DD8170/SIP/Info/codec_found: No match for the codecs found..
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 98 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 96 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 97 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo:
    Hndl ptype 101 mline 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: setting ipip_caps DTMF to RFC2833: callid = 129, dtmf = 6
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Copy sdp to channel- AFTER CODEC FILTERING: ccb->pld.ipip_caps.codecInfo[channel_ndx].codec
    = 5
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_copy_sdp_to_channelInfo: Copy sdp to channel- AFTER CODEC FILTERING: ccb->pld.ipip_caps.codecInfo[channel_ndx].codec
    = -1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer:
    callId 129 flags 0x100 state STATE_IDLE
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer:
    Report initial call media
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer: ccb->flags 0x804000C, ccb->pld.flags_ipip 0x201
    06:19:26: //129/EE5EC9DD8170/SIP/Info/copy_channels:
    callId 129 size 240 ptr 0x69E20A34)
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer:
    CCSIP: Unable to report channel ind
    06:19:26: //129/EE5EC9DD8170/SIP/Info/ccsip_update_srtp_caps:  5798: Posting Remote SRTP caps to other callleg.
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_report_media_to_peer: do cc_api_caps_ind()
    06:19:26: //129/EE5EC9DD8170/SIP/Media/sipSPIUpdCallWithSdpInfo:
              Stream type            : voice+dtmf
              Media line             : 1
              State                  : STREAM_ADDING (2)
              Stream address type    : 1
              Callid                 : -1
              Negotiated Codec       : g711ulaw, bytes :80
              Nego. Codec payload    : 0 (tx), 0 (rx)
              Negotiated DTMF relay  : rtp-nte
              Negotiated NTE payload : 101 (tx), 101 (rx)
              Negotiated CN payload  : 0
              Media Srce Addr/Port   : [178.208.X.X]:0
              Media Dest Addr/Port   : [188.254.68.67]:24402
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIHandleInviteMedia:
    Negotiated Codec       : g711ulaw, bytes :80
    Preferred Codec        : g711ulaw, bytes :160
    Preferred  DTMF relay 1 : 6
    Preferred  DTMF relay 2 : 0
    Negotiated DTMF relay   : 6
    Preferred and Negotiated NTE payloads: 101 101
    Preferred and Negotiated NSE payloads: 100 0
    Preferred and Negotiated Modem Relay: 0 0
    Preferred and Negotiated V150.1 Modem Passthrough: 0 0
    Preferred and Negotiated V150.1 Modem Relay: 0 0
    Preferred and Negotiated Modem Relay GwXid: 1 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoQoSNegotiationWithMediaLine: QOS negotiation for mline_index 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIDoStreamQoSNegotiation: Best effort
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPICanSetFallbackFlag: Local Fallback is not active
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 17550 for stream 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUpdateSrcSdpFixedPart: Reserving rtp port for stream 1, src_port=17550
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISetMediaDirectionForStream: Setting Media direction SENDRECV for stream 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUpdateSrcSdpVariablePart: Setting stream 1 portnum to 17550
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUpdateSrcSdpVariablePart:
    SIP update src sdp, negoitated codec 5, payload type 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUpdateSrcSdpVariablePart: Negotiated method of dtmf relayand pyld: 6 101
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIAddBillingInfoToCcb: sipCallId for billing records = isbc6994325518770806443-1385214296-16204
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetContentCPA: No CPA found in inbound container
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIProcessCPA: No x-cisco-cpa content found
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_GetHdrPassthruCfg: Hdr passthrough config:1 tag:0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_IsContentPassthruEnabled:  - 0
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_ExtractPassthruContentFromSipContainer: Passthru Content Not Enabled
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_store_channel_info: Store channelInfo in CallInfo
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_store_channel_info: dtmf negotiation done, storing negotiated dtmf = 6,
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIShrlCall: Check peer: 10020 for Shared-Line call, callid: 129
    06:19:26: //129/EE5EC9DD8170/SIP/Info/ccsip_set_bearer_capability:
       Bearer Capability: Speech (0x00)
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetContentQSIG: No QSIG Body found in inbound container
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetContentQ931: No RawMsg Body found in inbound container
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPICreateNewRawMsg: No Data to form The Raw Message
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIContinueNewMsgInvite: ccsip_api_call_setup_ind returned: SIP_SUCCESS
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUaddccCallIdToTable: Adding call id 81 to table
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: Event: E_STSL_SESSION_REFRESH_RESP
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: dir:1, method:102, resp_code:100, container:6A0173E4
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLValidateSessRefreshMsg: Ignoring 1xx response for session timer processing
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPISendInviteResponse: Associated container=0x6A0173E4 to Invite Response 100
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPITransportSendMessage: msg=0x6A5A1A34, addr=188.254.68.66, port=9290, sentBy_port=9290, local_addr=, is_req=0,
    transport=1, switch=0, callBack=0x0
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPITransportSendMessage: Proceedable for sending msg immediately
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: switch transport is 0
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: Trying to send resp=0x6A5A1A34 to default port=9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostRequestConnection: Posting UDP conn create request for addr=188.254.68.66, port=9290, context=0x68ABB118
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportSetConnWaitTimer: Wait timer set for connection=0x68ABCB0C,addr=188.254.68.66, port=9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportSetConnWaitTimer:
    Wait Conn Timer started for 5000 msec
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipCreateConnInstance: Created new initiated conn=0x68ABCB0C, connid=-1, addr=188.254.68.66, port=9290, local_addr=,
    transport=UDP
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerGetConnection: connection required for raddr:188.254.68.66, rport:9290 with laddr:
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipInstanceGetConnectionId: Registering gcb=0x6A874E70 with connection=0x68ABCB0C
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: Waiting for Connection for sending msg=0x6A5A1A34
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPITransportSendMessage: Deferred sending msg=0x6A5A1A34
    06:19:26: //129/EE5EC9DD8170/SIP/State/sipSPIChangeState: 0x6A874E70 : State change from (STATE_IDLE, SUBSTATE_NONE)  to (STATE_RECD_INVITE, SUBSTATE_NONE)
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIProcessContactInfo: Previous Hop 188.254.68.66:9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_PROCEEDING
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_event_handler: switch(ev.ev_id: 165)
    06:19:26: //129/EE5EC9DD8170/SIP/Info/ccsip_event_handler:
    ccsip_event_handler: peer ID 130 chans 0x6780D478 event 165 flags 0x844001C 0x100 0x601 data 0x6780D478
    06:19:26: //129/EE5EC9DD8170/SIP/Info/ccsip_event_handler:
    ccsip_event_handler: CC_EV_H245_SET_MODE: peer ID 130 chans 0x6780D478 event 165 flags 0x844001C 0x100 0x601 data 0x6780D478, type = 1
    06:19:26: //129/EE5EC9DD8170/SIP/Info/ccsip_gw_set_sipspi_mode: Setting SPI mode to SIP-H323
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: Event: E_STSL_SET_MODE
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLMain:
            SE: 3600;refresher:uac peer refresher:none, flags:2001, posted event:E_STSL_INVALID_PEER_EVENT, reason:4
            Configured SE:1800, Configured Min-SE:1800
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_event_handler: CC_R_SUCCESS_WITH_CONFIRMED
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 3
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 58
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportProcessNWConnectionCreated: context=0x68ABB118
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerProcessConnCreated: gConnTab=0x68ABB118, addr=188.254.68.66, port=9290, local_addr=, connid=3,
    transport=UDP
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerProcessConnCreated: connection instance created for addr:188.254.68.66, port:9290 local_addr=
    local_port=57282
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportStopConnWaitTimer: Wait timer stopped for connection=0x68ABCB0C,addr=188.254.68.66, port=9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipInstanceHandleConnectionCreated: Moving connection=0x68ABCB0C, connid=3 state to established. local_addr=,
    local_port=57282
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportPostInternalMsg: Posting Internal Msg type=0
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 63
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostSendMessage: Posting send for msg=0x6A5A1A34, addr=188.254.68.66, port=9290, local_addr=, connId=3 for UDP
    06:19:26: //129/EE5EC9DD8170/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 100 Trying
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a3c000c-1
    From: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    To: <sip:[email protected];user=phone>
    Date: Sat, 23 Nov 2013 13:42:29 GMT
    Call-ID: isbc6994325518770806443-1385214296-16204
    CSeq: 1 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-12.x
    Content-Length: 0
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_ALERTING
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_call_service_msg: ccb NULL, unable to update the callinfo ui parameters
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_MEDIA_EVENT
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 5
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIAddCiscoGcid: Fatal Error in parsing CCB/Msg
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIStoreTunnelData: Container /RawMessage Absent
    06:19:26: //129/EE5EC9DD8170/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUaddCcbToUASRespTable: ****Adding to UAS Response table.
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPIUaddCcbToTable: Added to table. ccb=0x6A874E70 key=isbc6994325518770806443-1385214296-1620415B6280-0
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: Event: E_STSL_SESSION_REFRESH_RESP
    06:19:26: //129/EE5EC9DD8170/SIP/Event/Session-Timer/sipSTSLMain: dir:1, method:102, resp_code:180, container:6A017B1C
    06:19:26: //129/EE5EC9DD8170/SIP/Info/Session-Timer/sipSTSLValidateSessRefreshMsg: Ignoring 1xx response for session timer processing
    06:19:26: //129/EE5EC9DD8170/SIP/Event/sipSPICreateRpid: Received Octet3A=0x00 -> Setting ;screen=no ;privacy=off
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sipSPISendInviteResponse: Associated container=0x6A017B1C to Invite Response 180
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPISendInviteResponse: Sending 180 Response to the Transport Layer
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPITransportSendMessage: msg=0x6A5A1A34, addr=188.254.68.66, port=9290, sentBy_port=9290, local_addr=, is_req=0,
    transport=1, switch=0, callBack=0x618A57B8
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipSPITransportSendMessage: Proceedable for sending msg immediately
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: switch transport is 0
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: Trying to send resp=0x6A5A1A34 to default port=9290
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerGetConnection: connection required for raddr:188.254.68.66, rport:9290 with laddr:
    06:19:26: //129/EE5EC9DD8170/SIP/Transport/sipTransportLogicSendMsg: Connection obtained...sending msg=0x6A5A1A34
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportPostSendMessage: Posting send for msg=0x6A5A1A34, addr=188.254.68.66, port=9290, local_addr=, connId=3 for UDP
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sentInviteResponse18x: Sent a 18x Response
    06:19:26: //129/EE5EC9DD8170/SIP/Info/sentInviteResponse18x: Transaction active. Facilities will be queued.
    06:19:26: //129/EE5EC9DD8170/SIP/State/sipSPIChangeState: 0x6A874E70 : State change from (STATE_RECD_INVITE, SUBSTATE_NONE)  to (STATE_SENT_ALERTING, SUBSTATE_NONE)
    06:19:26: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 30ty-ID:
    <sip:[email protected]>;party=called;screen=no;privacy=off
    Contact: <sip:[email protected]:5060>
    Server: Cisco-SIPGateway/IOS-12.x
    Content-Length: 0
    06:19:27: //-1/xxxxxxxxxxxx/SIP/Info/HandleUdpIPv4SocketReads: Msg enqueued for SPI with IP addr: [188.254.68.66]:9290, local_address:[ - ]
    06:19:27: //-1/xxxxxxxxxxxx/SIP/Info/HandleUdpIPv4SocketReads: Msg enqueued for SPI with IP addr: [188.254.68.66]:9290, local_address:[ - ]
    06:19:27: //129/EE5EC9DD8170/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a3c000c-2
    From: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    To: <sip:[email protected];user=phone>;tag=15B6280-0
    Date: Sat, 23 Nov 2013 13:42:30 GMT
    Call-ID: isbc6994325518770806443-1385214296-16204
    Server: Cisco-SIPGateway/IOS-12.x
    CSeq: 2 PRACK
    Content-Length: 0
    06:19:27: //129/EE5EC9DD8170/SIP/Msg/ccsipDisplayMsg:
    Sent:
    UPDATE sip:[email protected]:9290;user=phone SIP/2.0
    Via: SIP/2.0/UDP 178.208.X.X:5060;branch=z9hG4bK120
    From: <sip:[email protected];user=phone>;tag=15B6280-0
    To: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    Date: Sat, 23 Nov 2013 13:42:30 GMT
    Call-ID: isbc6994325518770806443-1385214296-16204
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Max-Forwards: 70
    Supported: 100rel,timer,resource-priority,replaces,sdp-anat
    Timestamp: 1385214150
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 UPDATE
    Contact: <sip:[email protected]:5060>
    Min-SE:  1800
    Remote-Party-ID: <sip:[email protected]>;party=called;screen=yes;privacy=off
    Content-Length: 0
    06:19:27: //129/EE5EC9DD8170/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a3c000c-2
    From: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    To: <sip:[email protected];user=phone>;tag=15B6280-0
    Date: Sat, 23 Nov 2013 13:42:30 GMT
    Call-ID: isbc6994325518770806443-1385214296-16204
    Server: Cisco-SIPGateway/IOS-12.x
    CSeq: 2 PRACK
    Content-Length: 0
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Info/HandleUdpIPv4SocketReads: Msg enqueued for SPI with IP addr: [188.254.68.66]:9290, local_address:[ - ]
    06:19:31: //129/EE5EC9DD8170/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 500 Internal Server Error
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a3c000c-1
    From: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    To: <sip:[email protected];user=phone>;tag=15B6280-0
    Date: Sat, 23 Nov 2013 13:42:30 GMT
    Call-ID: isbc6994325518770806443-1385214296-16204
    CSeq: 1 INVITE
    Allow-Events: telephone-event
    Server: Cisco-SIPGateway/IOS-12.x
    Reason: Q.850;cause=16
    Content-Length: 0
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Info/HandleUdpIPv4SocketReads: Msg enqueued for SPI with IP addr: [188.254.68.66]:9290, local_address:[ - ]
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 1
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportProcessNWNewConnMsg: context=0x0
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    ACK sip:[email protected];user=phone SIP/2.0
    Via: SIP/2.0/UDP 188.254.68.66:9290;branch=z9hG4bK-6110d60075c89eab-a3c000c-1
    Call-ID: isbc6994325518770806443-1385214296-16204
    From: <sip:[email protected];user=phone>;tag=sbc09026994325518770806443
    To: <sip:[email protected];user=phone>;tag=15B6280-0
    CSeq: 1 ACK
    Max-Forwards: 70
    Content-Length: 0
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_new_msg_preprocessor: Checking Invite Dialog
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPIFindCcbUASRespTable: *****CCB found in UAS Response table. ccb=0x6A874E70
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPIUdeleteCcbFromTable: Deleting from table. ccb=0x6A874E70 key=isbc6994325518770806443-1385214296-1620415B6280-0
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPIStopRequestPendingTimer: Stopping Request Pending Timer
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
    06:19:31: //129/EE5EC9DD8170/SIP/Info/sipSPIUfreeOneCCB: Freeing ccb 6A874E70
    06:19:31: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetContextFromTable: NO context for key[52]
    c2801#
    c2801#

    Hi Ahmed,
    Looking at the logs, it seems some important messages are missing..
    can you please again collect the following debugs ?
    - debug voip ccapi inout
    - debug ccsip all
    - debug voice translation
    Thanks,
    Piyush

  • Get '500 Internal Server Error' during SIP INVITE - cause 44

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    Get ‘500 Internal Server Error’ during SIP INVITE - cause 44
    Have you ever seen anything like this before?  It usually works, but intermittently, we see calls get rejected.  It somehow seems related to high loads on the router.  We reduced the occurrences by changing our code to throttle the number of SIP INVITEs we send, but this doesn’t scale well.  Once it occurs, the only way to clean it up is to do a shut/no shut on the voice-port associated to SIP INVITE.
    Any suggestions on how we can proceed to debug this issue?
    BACKGROUND:
    Cisco 2811 running (C2800NM-ADVENTERPRISEK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2)
    NAME: "2811 chassis", DESCR: "2811 chassis" PID: CISCO2811
    NAME: "9 Port FE Switch on Slot 0 SubSlot 1", DESCR: "9 Port FE Switch" PID: HWIC-D-9ESW
    NAME: "WIC/VIC/HWIC 1 Power Daughter Card", DESCR: "9-Port HWIC-ESW Power Daughter Card" PID: ILPM-8
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 3", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 0 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "High Density Voice2 Network module with on board two port interface  on Slot 1", DESCR: "High Density Voice2 Network module with on board two port interface " PID: NM-HDV2-2T1/E1
    NAME: "2nd generation two port EM voice interface daughtercard on Slot 1 SubSlot 0", DESCR: "2nd generation two port EM voice interface daughtercard" PID: VIC2-2E/M
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 2", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 3", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 5", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    WIRESHARK:
    No.     Time        Source                Destination           Protocol Info
          2 0.057246    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 2 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          3 0.071428    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 3 (1109 bytes on wire, 1109 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
       Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                   MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
          4 0.089917    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 4 (1116 bytes on wire, 1116 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
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                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         7 1.661867    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 7 (469 bytes on wire, 469 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          8 1.676056    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 8 (1107 bytes on wire, 1107 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         10 1.700567    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 10 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
         11 1.726376    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 11 (1114 bytes on wire, 1114 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         13 1.727645    10.194.154.136        171.68.115.156        SIP      Status: 500 Internal Server Error
    Frame 13 (526 bytes on wire, 526 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 500 Internal Server Error
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>;tag=4864C50-3C3
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Reason: Q.850;cause=44
                Reason Protocols: Q.850
                Cause: 44(0x2c)[Requested circuit/channel not available]
            Content-Length: 0
    Thanks!
    -John

    Since it appears you are a Cisco Employee, my recommendation is that you use the many internal resource available to you (including, but not limited to) , like TAC access, internal forums, team leaders, etc.
    This not to give the casual reader, the impression that the best source of support at Cisco is a customer's public forum.

  • ASMX web service and The remote server returned an error: (500) Internal Server Error issue

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       at Microsoft.MgmtSvc.Config.Controllers.PowerShell.ConfigurationPSClient.InitializeFeature(String name, Hashtable settings)
       at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<>c__DisplayClass3.<ConfigureFeature>b__0()
       at System.Threading.Tasks.Task`1.InnerInvoke()
       at System.Threading.Tasks.Task.Execute()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<ConfigureFeature>d__5.MoveNext()
       at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<ConfigureFeature>d__5.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at lambda_method(Closure , Task )
       at System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3f.<BeginInvokeAsynchronousActionMethod>b__3e(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33()
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49()
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<>c__DisplayClass2a.<BeginInvokeAction>b__20()
       at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)
       at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
       at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
       at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)
       at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
       at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite" Guid="{1F742CC8-BDAA-56B6-A4B8-49F946D19CD1}" />
    <EventID>103</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>65431</Task>
    <Opcode>0</Opcode>
    <Keywords>0x0</Keywords>
    <TimeCreated SystemTime="2014-03-27T16:52:03.223741300Z" />
    <EventRecordID>111</EventRecordID>
    <Correlation />
    <Execution ProcessID="8068" ThreadID="7680" />
    <Channel>Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite/Operational</Channel>
    <Computer>SERVER-PC.clinicalsystems.com</Computer>
    <Security UserID="S-1-5-21-3021050346-1670805799-1320812125-500" />
    </System>
    <EventData>
    <Data Name="exceptionInfo">System.Web.HttpException (0x80004005): Failed to configure databases and services: Object reference not set to an instance of an object. ---&gt; System.Management.Automation.CmdletInvocationException: Object reference not set to an instance of an object. ---&gt; System.NullReferenceException: Object reference not set to an instance of an object.
    at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.AddUserToGroup(GroupPrincipal group, UserPrincipal user)
    at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureDefaultTrusts()
    at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureClaimSecurity(Hashtable settings)
    at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureCore(Hashtable settings)
    at Microsoft.WindowsAzure.Config.PowerShell.Configurer.FeatureConfigurer.Configure(Hashtable settings)
    at Microsoft.WindowsAzure.Server.PowerShell.Common.BaseCmdlet.ProcessRecord()
    at System.Management.Automation.CommandProcessor.ProcessRecord()
    --- End of inner exception stack trace ---
    at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
    at Microsoft.MgmtSvc.Config.Controllers.PowerShell.PSClient.RunCommand(Command command)
    at Microsoft.MgmtSvc.Config.Controllers.PowerShell.ConfigurationPSClient.InitializeFeature(String name, Hashtable settings)
    at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;&gt;c__DisplayClass3.&lt;ConfigureFeature&gt;b__0()
    at System.Threading.Tasks.Task`1.InnerInvoke()
    at System.Threading.Tasks.Task.Execute()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;ConfigureFeature&gt;d__5.MoveNext()
    at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;ConfigureFeature&gt;d__5.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at lambda_method(Closure , Task )
    at System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass3f.&lt;BeginInvokeAsynchronousActionMethod&gt;b__3e(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass37.&lt;&gt;c__DisplayClass39.&lt;BeginInvokeActionMethodWithFilters&gt;b__33()
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass4f.&lt;InvokeActionMethodFilterAsynchronously&gt;b__49()
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass37.&lt;BeginInvokeActionMethodWithFilters&gt;b__36(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass25.&lt;&gt;c__DisplayClass2a.&lt;BeginInvokeAction&gt;b__20()
    at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass25.&lt;BeginInvokeAction&gt;b__22(IAsyncResult asyncResult)
    at System.Web.Mvc.Controller.&lt;&gt;c__DisplayClass1d.&lt;BeginExecuteCore&gt;b__18(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
    at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
    at System.Web.Mvc.MvcHandler.&lt;&gt;c__DisplayClass8.&lt;BeginProcessRequest&gt;b__3(IAsyncResult asyncResult)
    at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
    at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar)</Data>
    </EventData>
    </Event>
    Kori Francis Lead Software Developer Clinical Support Systems, Inc.

  • Web-Ticket service returns: (500) Internal Server Error

    I get Internal server errors when I try to get something from the server. This is what I get from the "Test-CSAddressBookService":
    PS C:\Users\testuser> Test-CsAddressBookService -TargetFqdn wak-lync.testdomain.com -UserCredential testdomain\testuser -UserSipAddress "sip:[email protected]" -verbose
    VERBOSE: Workflow Instance Id 42f8f454-5d02-48b2-8b8e-4ecaf6dba5e0, started.
    Connecting to web service : https://wak-lync.testdomain.com:443/WebTicket/WebTicketService.svc
    Using IWA authentication
    Successfully created connection proxy and website bindings
    Requesting new web ticket
    Sending Web-Ticket Request: <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
    <s:Header>
    <Action s:mustUnderstand="1" xmlns="http://schemas.microsoft.com/ws/2005/05/addressing/none">http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue</Action>
    </s:Header>
    <s:Body>
    <RequestSecurityToken xmlns="http://docs.oasis-open.org/ws-sx/ws-trust/200512">
    <TokenType>http://docs.oasis-open.org/wss/oasis-wss-saml-token-profile-1.1#SAMLV1.1</TokenType>
    <RequestType>http://schemas.xmlsoap.org/ws/2005/02/trust/Issue</RequestType>
    <AppliesTo xmlns="http://schemas.xmlsoap.org/ws/2004/09/policy">
    <EndpointReference xmlns="http://www.w3.org/2005/08/addressing">
    <Address>https://wak-lync.testdomain.com/WebTicket/WebTicketService.svc</Address>
    </EndpointReference>
    </AppliesTo>
    <Entropy>
    <BinarySecret>BMLGyAK9H+6w1rrdFY+I2oSy39FMyfy86/WwJoTK0nE=</BinarySecret>
    </Entropy>
    <KeyType>http://docs.oasis-open.org/ws-sx/ws-trust/200512/SymmetricKey</KeyType>
    </RequestSecurityToken>
    </s:Body>
    </s:Envelope>
    ERROR communicating with GetWebTicket() service System.ServiceModel.ProtocolException: The content type text/html of the response message does not match the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024 bytes of the response were:
    '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
    <title>500 - Internal server error.</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
    fieldset{padding:0 15px 10px 15px;}
    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;}
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;background-color:#555555;}
    #content{margin:0 0 0 2%;position:relative;}
    .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
    -->
    </style>
    </head>
    <body>
    <div id="header"><h1>Server Error</h1></div>
    <div id="content">
    <div class="content-container"><fieldset>
    '. ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
    at System.Net.HttpWebRequest.GetResponse()
    at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
    --- End of inner exception stack trace ---
    Server stack trace:
    at System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory factory, WebException responseException, ChannelBinding channelBinding)
    at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
    at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at Microsoft.Rtc.Internal.WebTicketService.IWebTicketService.IssueToken(Message request)
    at Microsoft.Rtc.SyntheticTransactions.WebServicesHelper.GetWebTicket()
    TargetUri : https://wak-lync.testdomain.com:443/abs/handler
    TargetFqdn : wak-lync.testdomain.com
    Result : Failure
    Latency : 00:00:00
    Error : ERROR - No response received for Web-Ticket service.
    Inner Exception:The content type text/html of the response message
    does not match the content type of the binding (text/xml; charset
    =utf-8). If using a custom encoder, be sure that the IsContentType
    Supported method is implemented properly. The first 1024 bytes of
    the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 S
    trict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-88
    59-1"/>
    <title>500 - Internal server error.</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica
    , sans-serif;background:#EEEEEE;}
    fieldset{padding:0 15px 10px 15px;}
    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;}
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family
    :"trebuchet MS", Verdana, sans-serif;color:#FFF;
    background-color:#555555;}
    #content{margin:0 0 0 2%;position:relative;}
    .content-container{background:#FFF;width:96%;margin-top:8px;paddin
    g:10px;position:relative;}
    -->
    </style>
    </head>
    <body>
    <div id="header"><h1>Server Error</h1></div>
    <div id="content">
    <div class="content-container"><fieldset>
    Inner Exception:The remote server returned an error: (500) Interna
    l Server Error.
    Diagnosis :
    VERBOSE: 'Register' activity started.
    Sending Registration request:
    Target Fqdn = wak-lync.testdomain.com
    User Sip Address = sip:[email protected]
    Registrar Port = No Port is provided..
    Auth Type 'IWA' is selected.
    Registration Request hit against sip/WAK-LYNC.testdomain.com
    'Register' activity completed in '0.3157031' secs.
    'ReadUriFromInBandProvisioningDataActivity' activity started.
    'ReadUriFromInBandProvisioningDataActivity' activity completed in '0.0002991' secs.
    'UnRegisterActivity' activity started.
    'UnRegisterActivity' activity completed in '0.0102002' secs.
    'STActivity' activity started.
    Trying to get web ticket.
    Web Service url :
    https://wak-lync.testdomain.com:443/WebTicket/WebTicketService.svc
    Using NTLM\Kerb auth.
    Could not get a web ticket
    CHECK:
    - Web service url is valid and the web services are functional
    - If using PhoneNo\PIN to authenticate, make sure they match the user uri
    - If using NTLM\Kerberos auth, make sure you provided valid credentials
    An exception 'ERROR - No response received for Web-Ticket service.' occurred
    during Workflow Microsoft.Rtc.SyntheticTransactions.Workflows.STAbsWorkflow
    execution.
    Exception Call Stack: at
    Microsoft.Rtc.SyntheticTransactions.WebServicesHelper.GetWebTicket()
    at
    Microsoft.Rtc.SyntheticTransactions.Activities.GetWebTicketActivity.InternalExe
    cute(ActivityExecutionContext executionContext)
    at
    Microsoft.Rtc.SyntheticTransactions.Activities.STActivity.Execute(ActivityExecu
    tionContext executionContext)
    at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity,
    ActivityExecutionContext executionContext)
    at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T
    activity, ActivityExecutionContext executionContext)
    at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity
    activity, ActivityExecutionContext executionContext)
    at
    System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRunti
    me workflowCoreRuntime)
    at System.Workflow.Runtime.Scheduler.Run()
    Server stack trace:
    at
    System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(
    HttpWebRequest request, HttpWebResponse response, HttpChannelFactory factory,
    WebException responseException, ChannelBinding channelBinding)
    at
    System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelR
    equest.WaitForReply(TimeSpan timeout)
    at System.ServiceModel.Channels.RequestChannel.Request(Message message,
    TimeSpan timeout)
    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message
    message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean
    oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
    timeout)
    at
    System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessa
    ge methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
    message)
    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
    reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
    msgData, Int32 type)
    at
    Microsoft.Rtc.Internal.WebTicketService.IWebTicketService.IssueToken(Message
    request)
    at Microsoft.Rtc.SyntheticTransactions.WebServicesHelper.GetWebTicket()
    VERBOSE: Workflow Instance Id 42f8f454-5d02-48b2-8b8e-4ecaf6dba5e0, completed.
    VERBOSE: Workflow Execution Time (sec): 0.481
    When I look at the server I see the following in the log:
    2012-07-10 15:02:09 10.128.1.16 POST /WebTicket/WebTicketService.svc - 443 TESTDOMAIN\g01 10.10.20.115 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 218
    2012-07-10 15:02:09 10.128.1.16 POST /groupexpansion/service.svc - 443 TESTDOMAIN\g01 10.10.20.115 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 0
    2012-07-10 15:02:12 10.128.1.16 POST /WebTicket/WebTicketService.svc/cert - 443 TESTDOMAIN\e01 10.10.30.105 OC/4.0.7577.0+(Microsoft+Lync+2010) 500 0 0 15
    2012-07-10 15:02:12 10.128.1.16 POST /WebTicket/WebTicketService.svc - 443 TESTDOMAIN\e01 10.10.30.105 OC/4.0.7577.0+(Microsoft+Lync+2010) 500 0 0 0
    2012-07-10 15:02:15 10.128.1.16 POST /WebTicket/WebTicketService.svc - 443 TESTDOMAIN\k01 10.10.20.59 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 46
    2012-07-10 15:02:15 10.128.1.16 POST /groupexpansion/service.svc - 443 TESTDOMAIN\k01 10.10.20.59 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 202
    2012-07-10 15:02:18 10.128.1.16 POST /WebTicket/WebTicketService.svc - 443 TESTDOMAIN\g02 10.10.11.53 OC/4.0.7577.0+(Microsoft+Lync+2010) 500 0 0 31
    2012-07-10 15:02:18 10.128.1.16 POST /groupexpansion/service.svc - 443 TESTDOMAIN\g02 10.10.11.53 OC/4.0.7577.0+(Microsoft+Lync+2010) 500 0 0 202
    2012-07-10 15:02:18 10.128.1.16 POST /WebTicket/WebTicketService.svc - 443 TESTDOMAIN\k01 10.10.20.59 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 46
    2012-07-10 15:02:18 10.128.1.16 POST /groupexpansion/service.svc - 443 TESTDOMAIN\k01 10.10.20.59 OC/4.0.7577.4098+(Microsoft+Lync+2010) 500 0 0 218
    So I see it is not only a address book issue, though it is the first visible hint you get about it. I also get the Password request window for "Retrieving Response Groups" after the log in.
    I looked at similar issues, but what I found was mainly Kerberos issues, but that is not the case here, the user is able to access the folders.

    Hi,
    Try the way the following thread mentioned:
    http://social.technet.microsoft.com/Forums/en-US/ocsaddressbook/thread/83106a88-7b38-49cc-b62d-52867a99bfd1
    Regards,
    Lisa

  • 500 internal server error in EPMA and Calc manager in 11.1.2.1

    We are getting the below errors in EPMA log and Calc Manager log and unable to determine the cause of it. It seems like this particular issue was cause while deploying a calc manager rule for an HFM app. The issue resolved itself and the errors went away after about an hour. We have gotten the below error frequently in the last 3 weeks or so after having more activity lately in the environment. Any help is greatly appreciated.
    [2011-11-15T19:53:40.773-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdrMiiBt12LvqT4iX1Ek^ZE0000^U,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.repository.FileRepository.getElement(Unknown Source)[[
    com.hyperion.awb.web.repository.Action.getWorkbenchElement(Unknown Source)
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    Exception org.apache.axis.AxisFault rethrown
    </trace></BpmResponse>
    [2011-11-15T19:53:40.773-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdrMiiBt12LvqT4iX1Ek^ZE0000^U,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T19:53:40.773-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdrMiiBt12LvqT4iX1Ek^ZE0000^U,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage1: (500)Internal Server Error
    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage2: (500)Internal Server Error
    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.repository.FileRepository.getElement(Unknown Source)[[
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    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
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    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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    </trace></BpmResponse>
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    [2011-11-15T19:54:12.852-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdrU^fBt12LvqT4iX1Ek^ZE0000^W,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage1: (500)Internal Server Error
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage2: (500)Internal Server Error
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.repository.FileRepository.getElement(Unknown Source)[[
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    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
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    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:19:30.146-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdxGxUBt12LvqT4iX1Ek^ZE0000^l,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage1: (500)Internal Server Error
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage2: (500)Internal Server Error
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.repository.FileRepository.getElement(Unknown Source)[[
    com.hyperion.awb.web.repository.Action.getWorkbenchElement(Unknown Source)
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    Exception org.apache.axis.AxisFault rethrown
    </trace></BpmResponse>
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:21:17.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxf5pBt12LvqT4iX1Ek^ZE0000^n,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage1: (500)Internal Server Error
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage2: (500)Internal Server Error
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.jobstask.Service.enumJobs(Unknown Source)[[
    com.hyperion.awb.web.jobstask.Action.getJobsElement(Unknown Source)
    sun.reflect.GeneratedMethodAccessor913.invoke(Unknown Source)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    java.lang.reflect.Method.invoke(Method.java:597)
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    </trace></BpmResponse>
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:21:28.005-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 193] [userId: <anonymous>] [ecid: 0000JEdxhlhBt12LvqT4iX1Ek^ZE0000^p,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - end
    [2011-11-15T20:23:46.176-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.DIMEDITOR.com.hyperion.awb.web.dimeditor.Action] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFa0Bt12LvqT4iX1Ek^ZE0000^t,0] [SRC_CLASS: com.hyperion.awb.web.dimeditor.Action] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: loadAdf] Inside awb dimeditor
    [2011-11-15T20:23:46.614-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFgqBt12LvqT4iX1Ek^ZE0000^u,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:23:46.614-05:00] [EpmaWebReports0] [NOTIFICATION] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFgqBt12LvqT4iX1Ek^ZE0000^u,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] getXml() - start
    [2011-11-15T20:23:46.614-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFgqBt12LvqT4iX1Ek^ZE0000^u,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage1: (500)Internal Server Error
    [2011-11-15T20:23:46.614-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFgqBt12LvqT4iX1Ek^ZE0000^u,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] errMessage2: (500)Internal Server Error
    [2011-11-15T20:23:46.614-05:00] [EpmaWebReports0] [WARNING] [] [oracle.EPMAWT.CORE.com.hyperion.awb.web.common.BaseServiceException] [tid: 200] [userId: <anonymous>] [ecid: 0000JEdyFgqBt12LvqT4iX1Ek^ZE0000^u,0] [SRC_CLASS: com.hyperion.awb.web.common.DimensionServiceException] [APP: EPMAWEBTIER#11.1.2.0] [SRC_METHOD: getXml] exception: <BpmResponse type='error'><actor>none</actor><code>org.apache.axis.AxisFault</code><desc>(500)Internal Server Error</desc><trace>com.hyperion.awb.web.dimeditor.Service.enumDimensionsAndFolders(Unknown Source)[[
    com.hyperion.awb.web.dimeditor.Action.getChildNodes(Unknown Source)
    sun.reflect.GeneratedMethodAccessor257.invoke(Unknown Source)
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    java.lang.reflect.Method.invoke(Method.java:597)
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    ]]

    Have you tried reconfiguring the web server?
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    Jasmine.

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