SIP load balancing issue with ACE 4710

SIP Load balancing Issue with ACE 4710
I have a Cisco ace 4710 with vesion Version A4(2.2). i configued simple SIP load balancing first without stickiness. without stikeiness we are having a problem because bye packet at the was not going to the same server all the time that left our port in used even though user hang up the phone. its happen randmly. i have a total 20 licenced ports and its fill out very quickly. so i dicided to use the stickiness with call-ID but still same issue. below is the config
rserver host CIN-VOX-31
  ip address 172.20.130.31
  inservice
rserver host CIN-VOX-32
  ip address 172.20.130.32
  inservice
serverfarm host CIN-VOX
  probe SIP-5060
  rserver CIN-VOX-31
    inservice
  rserver CIN-VOX-32
    inservice
sticky sip-header Call-ID VOX_SIP_GROUP
  timeout 1
  timeout activeconns
  replicate sticky
  serverfarm CIN-VOX
class-map match-all CIN_VOX_L4_CLASS
  2 match virtual-address 172.22.12.30 any
class-map match-all CIN_VOX_SIP_L4_CLASS
  2 match virtual-address 172.22.12.30 udp eq sip
policy-map type loadbalance sip first-match CIN_VOX_LB_SIP_POLICY
  class class-default
    sticky-serverfarm VOX_SIP_GROUP
policy-map multi-match GLOBAL_DMZ_POLICY
   class CIN_VOX_SIP_L4_CLASS
    loadbalance vip inservice
    loadbalance policy CIN_VOX_LB_SIP_POLICY
    loadbalance vip icmp-reply
  class CIN_VOX_L4_CLASS
    loadbalance vip inservice
    loadbalance policy CIN_VOX_LB_SIP_POLICY
    loadbalance vip icmp-reply
interface vlan 20
  description VIP_DMZ_VLAN
  ip address 172.22.12.4 255.255.255.192
  alias 172.22.12.3 255.255.255.192
  peer ip address 172.22.12.5 255.255.255.192
  access-group input PERMIT-ANY-LB
  service-policy input GLOBAL_DMZ_POLICY
could you please help me on this...
thanks
Rakesh Patel

I mean there should be one more statement-
class-map type sip loadbalance match-any CIN_VOX_LB_SIP_POLICY 
match sip header Call_ID header-value sip:
and that will be called under-
policy-map multi-match GLOBAL_DMZ_POLICY
   class CIN_VOX_SIP_L4_CLASS
    loadbalance vip inservice
    loadbalance policy CIN_VOX_LB_SIP_POLICY
    loadbalance vip icmp-reply
is that missing in your config ?

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    envelop of the web service requests the way it should before sending the request to the server.
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    We ran Wireshark on the servers and found the following for that web service call:
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    Regards, Amit Gupta

    There are several ways to configure your load balancer.   I would suggest that you work with the network engineer, the load balancer vendor and your project administrator to resolve this issue. 
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    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

  • Facing Issue in ACE 4710 ..Secondary ACE showing as FSM_FT_STATE_STANDBY_COLD ...

    Hi All ,
     I am facing problem with my ACE 4710 in active-standby environment . When I check Show ft group detail on my Active ACE , it shows peer state as
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    FT Group                     : 1
    No. of Contexts              : 1
    Context Name                 : Admin
    Context Id                   : 0
    Configured Status            : in-service
    Maintenance mode             : MAINT_MODE_OFF
    My State                     : FSM_FT_STATE_ACTIVE
    My Config Priority           : 120
    My Net Priority              : 120
    My Preempt                   : Enabled
    Peer State                   : FSM_FT_STATE_STANDBY_COLD
    Peer Config Priority         : 100
    Peer Net Priority            : 100
    Peer Preempt                 : Enabled
    Peer Id                      : 1
    Last State Change time       : Tue Jan  1 05:32:55 2002
    Running cfg sync enabled     : Enabled
    Running cfg sync status      : Peer in Cold State. Error on Standby device when
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    Startup cfg sync enabled     : Enabled
    Startup cfg sync status      : Peer in Cold State. Startup configuration sync ha
    [7m--More--[m
    s completed
    Bulk sync done for ARP: 0
    Bulk sync done for LB: 0
    Bulk sync done for ICM: 0
    FT Group                     : 2
    No. of Contexts              : 1
    Context Name                 : APP_Context
    Context Id                   : 1
    Configured Status            : in-service
    Maintenance mode             : MAINT_MODE_OFF
    My State                     : FSM_FT_STATE_ACTIVE
    My Config Priority           : 120
    My Net Priority              : 120
    My Preempt                   : Enabled
    Peer State                   : FSM_FT_STATE_STANDBY_HOT
    Peer Config Priority         : 100
    Peer Net Priority            : 100
    Peer Preempt                 : Enabled
    Peer Id                      : 1
    Last State Change time       : Tue Jan  1 05:32:56 2002
    Running cfg sync enabled     : Enabled
    [7m--More--[m
    Running cfg sync status      : Running configuration sync has completed
    Startup cfg sync enabled     : Enabled
    Startup cfg sync status      : Startup configuration sync has completed
    Bulk sync done for ARP: 0
    Bulk sync done for LB: 0
    Bulk sync done for ICM: 0
    Also when I give show ft config-errors on my secondary ACE it gives the following result .
    Secondary_ACE/Admin#sh ft config-error
    Mon Jun 10 00:04:11 IST 2002
    `no 3 match virtual-address 10.40.3.15 tcp eq https`
    Error: LB action requires match vip command
    `no 3 match virtual-address 10.40.3.15 tcp eq 8082`
    Error: LB action requires match vip command
    `no 3 match virtual-address 10.40.3.21 tcp eq www`
    Error: LB action requires match vip command
    `no 3 match virtual-address 10.40.3.21 tcp eq https`
    Error: LB action requires match vip command
    `2 match virtual-address 10.40.3.21 tcp eq https`
    Error: This configuration already exists
    `2 match virtual-address 10.40.3.21 tcp eq www`
    Error: This configuration already exists
    `2 match virtual-address 10.40.3.15 tcp eq 8082`
    Error: This configuration already exists
    `2 match virtual-address 10.40.3.15 tcp eq https`
    Error: This configuration already exists
    Error(s) while applying config.
     I am attaching the running configuration of both the ACE's . Kindly help me in resolving the issue .
    Also I noticed one thing . There is configuration difference in Primary and Secondary ACE . I guess this is causing the issue .
    Need help to fix this asap .
     Following configuration is missing on the secondary ACE .
    ======================================================================
    class-map match-all WEB_FARM_VIP-80
      3 match virtual-address 10.40.3.15 tcp eq www
    policy-map type loadbalance first-match WEB_FARM_VIP-80-l7slb
      class class-default
        serverfarm HTTP-2-HTTPS
      class WEB_FARM_VIP-80
        loadbalance vip inservice
        loadbalance policy WEB_FARM_VIP-80-l7slb
    Thanks ,
    Tushar

    Dear all,
    Pls help me out in this regard, I dont have much idea about ACE.
    Regards,
    Sashi

  • CSS load balancing issue

    Hi,
    I'm facing a problem with CSS while load balaning for the web application with two servers.
    The application is based on activex..
    Basically I have two servers running web application for which I have created VIP in the CSS, user hits the VIP address and they access the application, also we use the sticky thing as the application requires the session persistence.. everything is fine, but the problem starts when one of the server fails...
    Assume a user hits the VIP address and access the application, due to the sticky thing his session will be with server A (for eg.), now suddenly the server A fails and in that time the user was doing a transcation and inputting some data and after that he press the submit button on the page, as the server A is down the web page gets refreshed and he has to relogin to the application and redo the whole thing what he was doing in that particular transcation...
    Now the application guys are telling this problem should not happen as the CSS should be able to take care of the session getting reestablished to the other server B during the server A failure...
    Can someone through some lights on this... I'm bit confused now... as what I understand is that the webpage gets refreshed during a server failure because the tcp session id will get changed and the server B will not accept the same tcp session so it reinitiates the new session...
    Is my understanding right?? or is there something which we can do on the CSS to avoid this problem...
    Regards
    Vijay.

    Hi Gilles,
    Thanks for the clarification.
    I have two more issues too...
    1. The load balancing of the application between the two servers are not even. Actually the traffic from the users keep hitting only one server, I understand the point of sticky method used in our case, but even atleast the connection from another client machine should go to the other server,but it is not the case... traffic from all the clients goes to only one server..
    what could be the possible reason for the same...
    My config is as below...
    service SERVER-1
    port 80
    protocol tcp
    keepalive port 80
    keepalive type tcp
    redundant-index 4
    ip address 10.6.223.87
    active
    service SERVER-2
    port 80
    protocol tcp
    keepalive port 80
    keepalive type tcp
    ip address 10.6.223.77
    redundant-index 5
    active
    owner WEB
    content WEB
    add service SERVER-1
    add service SERVER-2
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    vip address 10.6.223.78
    protocol tcp
    port 80
    url "/webretrieve*"
    advanced-balance sticky-srcip
    active
    2. Slow response of the application when users access application through VIP address(CSS), what can be done further in the configuration to improve the performance?? or any thing else I can do...
    Regards

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