Siri doesn't work still after the apple rep I spoke to said it would be back up this morning. anyone else have this problem too? and how can I fix it?

it has been 24 hours and Siri still doesn't want to take any commands anyone else have this problem too? and how can I fix it? she just keeps saying there is something wrong and to try again later. I didn't buy this phone to be jipped on any features.

Mine wasnt working either but i saw in another thread that you should try Settings>General>Reset>Reset All Settings. Ignore the warnings, all your settings have to be changed back but you dont lose any media or data, you just have to put your background back and location settings. It fixed Siri for me but dictation still doesnt work. Hopefully it works for you :-]

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My iPhone randomly turns off by itself with battery remaining. I can turn on the iPhone by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?

My iPhone randomly turns off by itself with battery remaining. I can turn it on the by hard restart. But sometimes it turns on at fifth, sixth, or more try. did anyone have this problem? and how can I fix it?

When my phone was off it wouldn't connect to iTunes, i got it working now though. I just had to hold my lock button and my home button down long enough. Thanks anyways though!

I downloaded adobe flashplayer as i couldnt see any video content on facebook. now all the videos i watch are jerky. ive tried to delete it off my harddrive and emptyied trash but still its no good. what have i done wrong/ and how can i fix it?

I downloaded adobe flashplayer as i coulnt access video content on Facebook. now all the videos i watch jerk around. what have i done wrong and how can i fix it? I tried deleted the program to trash then emptyied trash but its still happening

Try emptying your browser cache more often. If you are using Safari, from the menu bar top of your screen click Safari > Empty Cache
Try a video on FB. If can't stream Flash content, back to the menu bar click Safari > Reset Safari. Select the top 5 boxes, click Reset.
If that doesn't help, try deleing Flash cookies > Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV

TELUS called us and said they have detected Flashback virus from our MacBook Pro with retina display i just want to ask if this is possible and how can I fix the problem thanks

TELUS is our Internet provider at home and they called to inform us that they have detected a Flasback virus from our apple MacBook Pro with Retina display is this possible and can you please help us on how we can fix this problem..I just bought my MacBook last August of this year thanks.

Dabi Ngetet wrote:
TELUS is our Internet provider at home and they called to inform us that they have detected a Flasback virus from our apple MacBook Pro with Retina display is this possible and can you please help us on how we can fix this problem..
If your OS is fully up-to-date, that is close to impossible. The Flashback site has not been known to be active since long before August.
Did you migrate any users from an older system, perhaps? It might have been transferred if that is the case.
ISP's are famous for mis-diagnosing these things with regard to Macs, so you might want to challenge them to provide you with their logs and specifics about what they are seeing.
Is it possible that another device is on your network that could be causing this, either something you own or a neighbor using your network?

When I connect Apple TV to my samsung tv, I get a message that says: mode not supported......what doe this mean ? And how do I fix it

When I connect Apple TV to my samsung tv I get a screen message that says ...mode not supported....what does this mean..and how can I fix it ? Thanks

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue?

My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue? Also, When I open the Keyboard Viewer, the letters will highlight only if I hold the modifier key(s) "Control" or "Control and Option". I really need help with this. I don't have any other computer to try it on, so I will have to test it on a friends computer sometime. But perhaps solutions that I can try right now? Thanks.

Hello there, IDuncan23.
The following Knowledge Base article has some great troubleshooting steps you can follow to work on resolving your keyboard issue:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D.

TS1702 My iPod apps, even the apps provided by apple are shutting down randomly. I can access them but they shut down shortly after I do so. What's wrong and how can I fix it?

My iPod fourth genereation is closing apps down randomly shortly after I open them. Even the apps that were provided by apple won't stay open long. I've tried everything they've suggested and nothing has worked. What's wrong with my iPod and how can I fix it? I even reset the entire thing to factory settings and it did nothing.
Also, my back camera won't work most of the time and when it does red scratchy lines appear all over the screen and the picture won't come out clear.

I think I fixed the apps, though.
*Turn off your wifi and only turn it on when you want to use it
*Lower your brightness
*Turn off "Push" on notifications and mail and turn on "Manual"
*Return to your home screen and then double click twice and tap and hold one of the apps you've previously opened, when they jiggle tap the red on each app until fully erased.
*Don't use your ipod while it is charging, allow at least a 10 minute charge (fully charged) before using it again.
See if this helps(: ... I still have no answer bout the camera issue. I might be going to apple soon so we will see then.

I am planning on buying an iphone 4 from some one. The phone still has the Apple Care Protection plan on it. Would there need to be a transfer of plan onto my name? If so, how is this done?

Hi, I am planning on buying an iphone 4 from some one. The phone still has the Apple Care Protection plan on it. Would there need to be a transfer of plan onto my name? If so, how is this done?

As the others have said, transferring AppleCare to your name is not absolutely essential. It can make things easier in some cases, though, should questions arise, so it's worth having done. The person from whom you're buying the iPhone will have to call AppleCare Plan Administration (s/he can call the normal Apple support line and ask to be transferred) and arrange to have the plan transferred to you.
Regards.

HT5554 I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier.

Iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?

iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this and not loose what is on the phone at all?

Hi, simonRM.
Thank you for visiting Apple Support Communities.
I understand that you are unable to restore your iPhone. Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
-Jason H.

After updating my Time Capsule, I received this message on my Airport Express: This version of AirPort Utility doesn't support this base station." How can I fix this?

After updating my Time Capsule, I received this message on my Airport Express: This version of AirPort Utility doesn’t support this base station." How can I fix this?

Per chance is your AirPort Express an 802.11g model? If so, you will need to use AirPort Utility v5.6 to administer it. However, this version will not install under OS X Mountain Lion without a workaround.
The following is one of those workarounds:
Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
Run Pacifist.
Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
You can now run the AirPort Utility from the Utilities folder.

Often my iphone4 just got off and it doesn't start for 2/3 day what is the problem and how can i fix it?often my iphone4 just got off and it doesn't start for 2/3 day what is the problem and how can i fix it?

often my iphone4 just got off and it doesn't start for 2/3 day what is the problem and how can i fix it?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?

Here's a good troubleshooting article about imessage "waiting for activation".
http://support.apple.com/kb/TS4268

TS1717 Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Itunes was working earlier and now I receive message that says "the folder "itunes" is on a locked disk or you not have write permissions for this folder" - what is this and how can I fix the problem?

Hey HaydenJulie,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides information on permissions issues with iTunes. The troubleshooting steps included may resolve your issue:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

HT1338 Apple sent me a disc for Snow Leapord so I could upgrade to Lion, but the disc won't install. Anyone else have that problem? How do i solve? Can't move to I cloud until it is done.

Apple sent me a disc for Snow Leapord so I could upgrade to Lion, but the disc won't install. Anyone else have that problem? How do i solve? Can't move to I cloud until it is done.

Hold c and reboot off the 10.6 disk, run the installer.
If the machine your upgrading is the 2006, I'd highly advise you stay on 10.6.8
It's a 5 year old machine, you're in the last life stages of that machine and 10.7 will push it right over the edge.
10.6 is a GOOD upgrade for that machine, faster than 10.7 or 10.5.
And 10.6 will run your 10.5 software, 10.7 will not.
Get iCloud with a new 10.8 machine coming out after this summer, seriously.
Your machine is too old to bother with Lion.
Or else you can learn yourself and use this link to get back to Snow, good luck finding your 10.5 programs.
How to revert your Mac to Snow Leopard

Siri doesn't work still after the apple rep I spoke to said it would be back up this morning. anyone else have this problem too? and how can I fix it?

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