Site list update not working with TED and Zenworks for Servers

Question

Product: Zenworks for Desktops 7Sp1 and Zenworks For Server/TED 7Sp1HP5
Subject: Site list update not working with TED and Zenworks for Servers ,
all on Linux
Description: We have an exiting environment with 6 ZfS Servers and now we
brought up a new Server for another location. I configured all same as on
the other Server and the new one created all NAL-Apps at the new location.
But in the Application Site list on the golden App is this Application
missing. So I clicked on the Link up site list on the Distribution Screen
in C1. On ApplicationSite list the App from the new location is missing.
So I removed all and added the new from the new location and now i see all
in the application site list.When I install an app on the client on the
new location NAL is connecting alway th the same (wrong location-server
and i get an msi error 1612 or id=53272 with path=\Wrong serverpath to
file.
I looked on the other tab on C1 at the golden app an I see the backlinks
are going to all other servers without the new one. Software installation
on other locations are ok
Regards

Answer 1

Andreas,
I forgot to mention that you can also set the loging level on the Distributor and the Subscriber to 6. to do this at the Zenworks Server Management prompt type "setconsolelevel 6" if you want to capture this to the log file ted.log then use "setfilelevel 6"
Next delete the Distribution from the Subscriber and then re-push the channel.
What we are looking for here in the log is the creation of the object and the linking information about the gold object. it should look like this (not the failure part ;-))) )
In this excerpt you will see the entry
Golden App =
This should be were the link is to
You can check this both ways in the Golden App and in the Distributed Application.
Here is a log from me that shows this info as an example of what you should be looking for.
2008.05.29 03:35:41 [TED:Work Order In(yourserver.yes.com)] Receiving distribution: Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_YOURSERVER.BRN.FL.SUBS.SUBSCRIBERS.ZSM. GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Handle Event: Work order IN completed... Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..
2008.05.29 03:35:41 [TED:Event Processing] Received (from haverhi-flbrn1.yesbank.com) Creating new application failed,
Subscriber Tree Name= YOUR-TREE,
Subscriber DN = SUBSCRIBER_HAVERHI-FLBRN1.BRN.FL.SUBS.SUBSCRIBERS.ZSM.GRS.CBH,
Golden App = SCRIPT-MS-HOTFIX.APP.BRN.ZENGOLD.GRS.CBH,
Attempted AppName = SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH,
error message: Failed creating SCRIPT-MS-HOTFIX.APP.BRN.HAVERHI.PALM.FL.CBH. With error message: Setting the trustee for BRN.HAVERHI.PALM.FL.CBH on the file "VOL1:\ZEN\UTILS" failed. Look in subscriber log file for more details..