Sky Go asking for upgrade but i already have full package

I can only seem to watch sky news via the sky go app on my phone, when i try to acess other channels its asking me to upgrade or cancel, yet i have the full sky package as it is surely it should work? any solutions?

I've noticed that I can't log in to certain sections of my account.I think it's that. The system cannot access that underlying data to validate our accounts. As such, can't use Sky Go at all.

Similar Messages

I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom, can i get photoshop and muse for that price?

I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom, can i get photoshop and muse for that price?

Change Account https://forums.adobe.com/thread/1465499 may help

When attempting to purchase songs from Pandora, i am directed to a download for itunes, but I already have it installed on my PC?

I;m tryng to purchase music from Pandora via itunes. When I click on "purchase", i am directed to a download for itunes, but I already have itunes installed on my PC.

madtowner wrote:
I;m tryng to purchase music from Pandora via itunes. When I click on "purchase", i am directed to a download for itunes, but I already have itunes installed on my PC.
Yes, I am seeing that same incorrect behavior here.
Luckily, the Pandora option to buy from Amazon Digital Music is working correctly.

Ipad asking for passcode but I dot have one

I Have been locked out of my iPad mini. After updating it is asking for a passcode. I have never used a passcode before.

Is your iPad new in the sense of being brand new or is it the latest generation?
If you do not have very much on it you could connect it to iTunes on your computer (if you use one) and on the screen that pops up starting with the Summary tab click on the Restore button further down. Be sure to set it up as a new device? You will lose any saved data but at least it will unlock your device. Alternatively, you could could do it through Settings on your ipad. Either way, you my have to redownload your purchased apps again.

Trying to access Flash Player Settings Manager always asks to install but I already have it installe

I am trying to access Flash player website settings manager. I link from a browser to the settings manager but instead of a panel there is a download required to get latest Flash Player which I already have. I download it successfully. Windows 7 control panel has Adobe Flash Player 11 ActiveX 64-bit. When I link again, I get the same message to download flash player as if I never did it before. What am I missing? There is also Flash Player (32-bit) icon that invokes Flash Player settings manager.Is this the best I can do to get the website storage settings? My ultimate goal is to remove Flash player cookies which I learned about today to be a problem. Thanks.

I am trying to access Flash player website settings manager.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.htm l
I link from a browser to the settings manager but instead of a panel there is a download required to get latest Flash Player which I already have.
I have no idea what you are talking about. Just at what site are you getting this message to download instead of the settings panel?
My ultimate goal is to remove Flash player cookies which I learned about today to be a problem. Thanks.
If you want to temporarily remove Flash Player LSO's(cookies), just delete the browser's temporary files. If you want to permanently remove LSO's, go to your control panel and activate the Flash Player Settings Manager. Change the Local Storage Settings to Block all sites from storing information on this computer. However, most sites with Flash Player videos will not work with this setting.

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)

It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

TS1368 My account keeps asking for Region but the drop down menu lists Cities in China. I can,'t cange the region in my account because it asks me to check the date and time but these are correct. Any answers please?

My account keeps asking for Region but the drop down menu lists Cities in China. I can,'t cange the region in my account because it asks me to check the date and time but these are correct. Any answers please?

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

Flash for chrom: still asks for upgrade to 11.3 to run a conference

flash for chrome: after installing, about: plugins, and enabling, - still asks for upgrade to 11.3 to run a conference (http://www.members.webinar.tw/conference )
everythig - uptoday versios.
bypass - running IE, but I need also to run it in chrome!
any clus???

I think you need to contact to the person who is hosting the webinar.tw
And, I don't think this issue is 'Flash Access' related.
-- Hiroshi

Problems with my Apple id since 2 weeks: i received for 3 times a mail from Apple who said: you're password was reseted but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hackd

hi everyone,
since 2 weeks: i received for 3 times a mail from Apple who said: "you're password was reseted..." but i didn't asked for reset. So i have to re-change my password again. How can i be sure my account is not hacked ?
Best regards.

I'll add my problem to this list as it sounds similar. First a little background. This is a problem I think we will see from a lot of long term users, so here is my story. When .Mac was first made available I signed up and was given a new apple ID [email protected] At this point I already had an Apple ID that I was using for just music purposes (apps didnt't exist yet) but was told by apple I would have to give it up. They could not merge IDs and would not change them. The end result was getting a new Apple ID and having to redownload all my purchased music over P2P or burn it and re-rip to remove the DRM. Fast forward a bit to a time when Gmail is getting bigger. I'm invited to try it out and I decide that I'm going to stop paying $100 for email, as I never really used he other features iDisk, photo sharing etc, and syncing contacts, calendars and mail was just as easy through gmail. Now years later we have iCloud. I have to sign in with my outdated .mac ID, at this point I have for too many apps/music/shows to drop that ID. When I sign in with that .mac Apple ID I get the automated iCloud message telling me my new email address is [email protected] However when I go to send email from my iCloud account it is using .mac as the sending address and the mail will not go through. I can't change it in the mail app or in settings. I'm kind of at a loss as to where to go next. I'm stuck with a defunct email address as a username that is more or less a key to thousands of dollars worth of content, and a new email address that won't function and nobody at Apple can press the right buttons to help clean it up. Some kind of system should be in place to change a user ID. Maybe once a year or once every other year. **** at this point I would even pay a one time fee just for my user name to be rid of that old .mac extension.

Tryng to set up Aple ID on wifes iph 6, she's forgotten her password. At iforgot I type in her gmail ID and ask for email but none comes ?

trying to set up Apple ID on wife's new iphone 6, she's forgotten her password. At "iforgot.apple.com" I type in her gmail ID and ask for email but none comes ?

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Not able to open mail from my mac, gmail repeatedly asking for password. but using same password able to open gmail on safari

not able to open mail from my mac, gmail repeatedly asking for password. but using same password able to open gmail on safari

okay well they got me to take out some .plist files to see if that would help it didn't. I'm not sure what ones that they deleted for my self maybe someone here would be abel to tell you what ones to take out but didn't work the one that came close to working was this going into keychain and deleting the account(s) then reading them again.
if you are to do this please back up first with Time Machine. You can do this with a usb drive.
Okay so go back to where you had internet accounts and make sure mail is shut. click the - on the account your having problems with then quit system preferences.
Okay so then press cmd and space bar at the same time then type 'keychain access' into the search then click on 'keychain access'
once it is open go to the top of the window and put your email address that you are having problems with.
once you have put in your full email, have a look at what comes up i deleted things in the kind colome with 'internet password' and anything with under name that had smtp.gmail.com or imap.gmail.com so it would look like this, map.gmail.com - internet password.
right click and delete them. make sure not to touch any other files that dont say them things on them.
Once you have done this quit keychain access and then restart the computer, once the computer is restarted go back to system preferences and internet accounts and re-add the account.
Hope this helps. if something is not clear just ask.

I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

I am so sorry I am frustrating you. This is the first time I have used this community and am leanring as I go. I am not able to see the entire post that you leave, unless I look at it on my phone (email)--I am so sorry. You have no idea how much i appreciate your help. Yes, I see that I can get the later version of OS software, but its not availabe for immediate download. My only options appear to be having it shipped, or going to the store to purchase. And if you know of another way that I can access all of my itunes library music on my new phone withouth using itunes, I would love to hear about it.--thanks and again i am so sorry for frustrating you.

Can I use my new 4gs on a line different then the one it was upgraded on. I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs.?

I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs? Thinking maybe switch sim cards? Thanks in advance for any help

Yes.
Just call your provider and tell them what you want and they will help you get it done properly.

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

Exactly which password are you inputting? iCloud looks for your AppleID password.

Sky Go asking for upgrade but i already have full package

Similar Messages

Maybe you are looking for