Skype 7.2 crashing mid call
So up untill yesterday (March 2nd 2015) My skype has never crashed and its now crashing every 5-15 mins into every call, but when im not in a call, its fine and doesnt crash. It just comes up saying that "Skype has crashed" and it just closes and I have to re-open it again. Ive uninstalled 3 times and still no luck, Any ideas?
Faulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: avmdevicecontrol.dll_unloaded, version: 1.0.0.20, time stamp: 0x524001eb
Exception code: 0xc00001a5
Fault offset: 0x00019d76
Faulting process id: 0x3b8
Faulting application start time: 0x01d055ba8c579209
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: avmdevicecontrol.dll
Report Id: 51bd9a51-c1b0-11e4-bf47-d4bed9fcd8e3
Faulting package full name:
Faulting package-relative application ID:
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Why did skype start crashing mid-call?
I use Skype for hours everyday and have been for about a year. everything has worked perfectly until recently when it has just started crashing during the middle of my calls. It seems to be completely random, ill have a call open and then skype will freeze and close, and a message will pop up saying skype has crashed. This has only started happening within the past month. I've had no problems for an entire year.
Post in Skype forums.
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Skype 7.3 Crashing When Calling People
Every single time i load up skype and try to call someone, it comes up as not responding and i have to close the program. I am able to move around my contacts, but when i click call or recieve a call, it instantly crashes. I have never experienced this problem before. I have re-installed skype and tried it, same problem, the same with turning off my anti-virus software.
Ameen169 wrote:
Faulting application name: Skype.exe, version: 7.4.73.102, time stamp: 0x55310e50
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x77071a91
Faulting process id: 0x32d8
Faulting application start time: 0x01d090364201a8e3
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: c7ee9814-fc29-11e4-82c6-18cf5ead131b
Faulting package full name:
Faulting package-relative application ID:
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
I have windows 7 and Skype keeps crashing mid-call.
Here is the error message
Faulting application name: Skype.exe, version: 6.3.0.105, time stamp: 0x512fa5e2
Faulting module name: Skype.exe, version: 6.3.0.105, time stamp: 0x512fa5e2
Exception code: 0xc0000094
Fault offset: 0x009f3a1c
Faulting process id: 0x22ac
Faulting application start time: 0x01ce3c9391ae9ba6
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 0c7f5a1e-a887-11e2-91b5-101f740b53bf
Anyone can help?
ThanksFaulting application name: Skype.exe, version: 7.2.0.103, time stamp: 0x54ef0c1d
Faulting module name: avmdevicecontrol.dll_unloaded, version: 1.0.0.20, time stamp: 0x524001eb
Exception code: 0xc00001a5
Fault offset: 0x00019d76
Faulting process id: 0x3b8
Faulting application start time: 0x01d055ba8c579209
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: avmdevicecontrol.dll
Report Id: 51bd9a51-c1b0-11e4-bf47-d4bed9fcd8e3
Faulting package full name:
Faulting package-relative application ID: -
Hi!
I have a problem, when using skype and calling skype is either crashing or haning.
I have surfed through this forum and trying everything i can, no luck.
So i have reinstalled skype
Deleted skype database db... something.
Updated all my drivers, graphic card, motherboard and so on.
I have done a DxDiag file, and also looked in the event viewer.
I have Windows 7 as OS.
Can anyone help me? Nothing i have read in this forum workes for me. Maybe try a different viersion? Anyone knows a good version?
Thanks.
Application Error:
Log Name: Application
Source: Application Error
Date: 2015-05-03 20:14:54
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Harlen-PC
Description:
Faulting application name: Skype.exe, version: 7.4.80.102, time stamp: 0x55311f54
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00090aec
Faulting process id: 0x7c0
Faulting application start time: 0x01d085cd061c4386
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 4b9da799-f1c0-11e4-9d94-7824af8cddac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-03T18:14:54.000000000Z" />
<EventRecordID>14898</EventRecordID>
<Channel>Application</Channel>
<Computer>Harlen-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.80.102</Data>
<Data>55311f54</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18798</Data>
<Data>5507b3e0</Data>
<Data>c0000005</Data>
<Data>00090aec</Data>
<Data>7c0</Data>
<Data>01d085cd061c4386</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>4b9da799-f1c0-11e4-9d94-7824af8cddac</Data>
</EventData>
</Event>
Application Hang:
Log Name: Application
Source: Application Hang
Date: 2015-05-03 20:38:07
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Harlen-PC
Description:
The program Skype.exe version 7.4.80.102 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1724
Start Time: 01d085d03af57f35
Termination Time: 7
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: 87ea31f0-f1c3-11e4-9d94-7824af8cddac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-03T18:38:07.000000000Z" />
<EventRecordID>14910</EventRecordID>
<Channel>Application</Channel>
<Computer>Harlen-PC</Computer>
<Security />
</System>
<EventData>
<Data>Skype.exe</Data>
<Data>7.4.80.102</Data>
<Data>1724</Data>
<Data>01d085d03af57f35</Data>
<Data>7</Data>
<Data>C:\Program Files (x86)\Skype\Phone\Skype.exe</Data>
<Data>87ea31f0-f1c3-11e4-9d94-7824af8cddac</Data>
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>
/ Mattias
Solved!
Go to Solution.
Attachments:
DxDiag.zip 9 KBWhat is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
Do you have the latest Adobe Flash Player for Interneet Explorer installed?
What do you see when you open this link in your Internet Explorer?
http://www.adobe.com/software/flash/about/
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer. -
Samsung Galaxy S4 Mini
When accepting a call on my Samsung Galaxy Mini I automatically get disconnected from skype and crashes back to home screen.
Android Version: 4.42
Baseband Version: I9195XXUCNJ6
Build Number: KOT49H.I9195XXUCNJ6
Model Number: GT-I9195
Attachments:
IMAGE.jpg 103 KBHi,
Does the Skype app only crash when receiving calls or also when placing outgoing calls?
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
Skype was crashed at call to another friends or ec...
Help me!.
That from topic.
"Skype was crashed at call to another friends or echo sound..."What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
http://support.microsoft.com/kb/827218 -
My Skype is still crashing 7.4
Hello,
I have tried everything I found here but my skype is still crashing after a few seconds every time.
It did work a few weeks but now it does not.
here are details:
Unhandled exception at 0x00000204 in Skype.exe: 0xC0000005: Access violation executing location 0x00000204.
Windows 8.1 with Bing x64
Skype 7.4.0.102
DxDiag:
System Information
Time of this report: 5/14/2015, 08:22:02
Machine name: OK
Operating System: Windows 8.1 with Bing 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: X553MA
BIOS: X553MA.211
Processor: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3982MB RAM
Page File: 2175MB used, 3214MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_161D1043&REV_0E
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO15A7
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3408 (English)
Driver Version: 10.18.10.3408
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/16/2014 22:08:42, 19379200 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4C71-11CF-A37E-1736B3C2C735}
Vendor ID: 0x8086
Device ID: 0x0F31
SubSys ID: 0x161D1043
Revision ID: 0x000E
Driver Strong Name: oem13.inf:5f63e534a222b607:iVLV2M_w81:10.18.10.3408ci\ven_8086&dev_0f31&subsys_161d1043
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_1043161D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7283 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/1/2014 15:30:36, 4002008 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7283 (English)
Driver Attributes: Final Retail
Date and Size: 7/1/2014 15:30:36, 4002008 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Video Capture Devices
Number of Devices: 1
FriendlyName: USB2.0 VGA UVC WebCam
Location: Front
SymbolicLink: \\?\usb#vid_04f2&pid_b483&mi_00#6&117fb29&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
Manufacturer: Microsoft
HardwareID: USB\VID_04F2&PID_B483&REV_9914&MI_00,USB\VID_04F2&PID_B483&MI_00
DriverDesc: USB Video Device
DriverProvider: Microsoft
DriverVersion: 6.3.9600.17217
DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
Service: usbvideo
Class: Image
DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: No Problem
BusReportedDeviceDesc: USB2.0 VGA UVC WebCam
Parent: USB\VID_04F2&PID_B483\5&1b959de4&0&3
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: n/a
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
ContainerCategory: Imaging
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: ASUS Wireless Radio Control
Attached: 1
Controller ID: 0x0
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
Gameport Devices
PS/2 Devices
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 137.5 GB
Total Space: 190.8 GB
File System: NTFS
Model: ST500LT012-1DG142
Drive: D:
Free Space: 261.6 GB
Total Space: 264.5 GB
File System: NTFS
Model: ST500LT012-1DG142
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Diagnostics
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 74113722827, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: Skype.exe
P5: 7.4.0.102
P6: 55310e09
P7: c0000005
P8: 0022a1ac
P9:
P10:
+++ WER1 +++:
Fault bucket 74113722827, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: Skype.exe
P5: 7.4.0.102
P6: 55310e09
P7: c0000005
P8: 0022a1ac
P9:
P10:
+++ WER2 +++:
Fault bucket 74113722827, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: Skype.exe
P5: 7.4.0.102
P6: 55310e09
P7: c0000005
P8: 0022a1ac
P9:
P10:
+++ WER3 +++:
Fault bucket 81855460479, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: StackHash_d7b4
P5: 0.0.0.0
P6: 00000000
P7: PCH_B5_FROM_Skype+0x009ABEFB
P8: c0000005
P9: 00000008
P10:
+++ WER4 +++:
Fault bucket 74113722827, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: Skype.exe
P5: 7.4.0.102
P6: 55310e09
P7: c0000005
P8: 0022a1ac
P9:
P10:
+++ WER5 +++:
Fault bucket 74113722827, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Skype.exe
P2: 7.4.0.102
P3: 55310e09
P4: Skype.exe
P5: 7.4.0.102
P6: 55310e09
P7: c0000005
P8: 0022a1ac
P9:
P10:
Can anybody help me?
Thank youTry to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder. -
Skype suddenly started crashing - Mac OS X 10.7.5
Skype suddenly started crashing immediately upon launch, I don't even get to see the login screen. I've never had any issues with Skype before and honestly it doesnt make much sense cos I havent even installed anything new latety, all I do is the software updates but haven't had to do any for the last while either.
I've deleted Skype completly and reinstalled but won't work. I've also repaired permissions thinking that would help but didn't either.
Computer specs as follows...
MacBook Pro
15-inch, Mid 2009
2.8 GHz Intel Core 2 Duo
NVIDIA GeForce 9400M 256 MB
Mac OS X Lion 10.7.5
I have the crash report but can't see how to attach it, sorry!
Help please as I use it on a daily basis, completly lost without it
Solved!
Go to Solution.Hi
Before anything, you can already check if you have installed a third party that does not play well with Skype:
Skype crashing/not starting? Check here
If you have none of these installed, could you please give us some log files? You can check how to do that here:
How to report a crash/hang or any other issue
Thanks!
Thibault
Skype for Mac Engineer
Please do not send me a private message about your crashes: do that in the main forums instead.
If Skype is crashing, please check this thread.
If this doesn't fix your problem, please check how to report a crash/hang, or any other issue -
Skype continuing to crash randomly.
Currently I am running skype version 7.5.85.101. When using skype, it randomly crashes with no reason. It happens most often when im in calls but still does it when im not.
I looked in Windows event viewer and found this
"Faulting application name: Skype.exe, version: 7.5.85.101, time stamp: 0x555498e4
Faulting module name: Skype.exe, version: 7.5.85.101, time stamp: 0x555498e4
Exception code: 0xc0000005
Fault offset: 0x0022b3ac
Faulting process id: 0x98c
Faulting application start time: 0x01d09feeea29e154
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: c06b87e9-0be3-11e5-b7d5-74d435566400"
If someone could help me fix this, that would be awesome ^^
Thank you.The error message shown for the 7.5.85.101 version indicates that you were a victim of the well known "http-hack".
http://community.skype.com/t5/Windows-desktop-client/Skype-crashing-constantly-on-startup-and-open/...
The issue was fixed with yesterday's Skype update.
http://community.skype.com/t5/Windows-desktop-client/Skype-Fix-for-crashes-caused-by-bad-URL/td-p/3...
What is the error message saying now when you are on the 7.5.85.102 version? -
Skype has been crashing when I try to join or create a call. The in-application display will be blank (black) then will crash with a not-responding message after 5-20 seconds. I've tried uninstall/reinstall and checking my display drivers.
Attachments:
DxDiag.zip 10 KBFaulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: libmfxhw32.dll_unloaded, version: 0.0.0.0, time stamp: 0x541a9515
Exception code: 0xc0000005
Fault offset: 0x51d108a0
Faulting process id: 0x21e4
Faulting application start time: 0x01d074ef07932342
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: libmfxhw32.dll
Report Id: 71867733-e0e2-11e4-95c6-bc5ff43a9144
and then another error timestamped roughly 10sec later;
Faulting application name: Skype.exe, version: 7.3.60.101, time stamp: 0x5512d489
Faulting module name: libmfxhw32.dll_unloaded, version: 0.0.0.0, time stamp: 0x541a9515
Exception code: 0xc0000005
Fault offset: 0x51ca6540
Faulting process id: 0x21e4
Faulting application start time: 0x01d074ef07932342
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: libmfxhw32.dll
Report Id: 740b56c4-e0e2-11e4-95c6-bc5ff43a9144 -
My skype is randomly crashes, first skype stops but im still in the call then it stays on one skype frame then it brings up the error and then it all ends by crashing and ending skype and i have to open it again and the problem starts all over again.
The error is exaclty this:
Exeption EGDIError in module Skype.exe at 01A97912.
The handle is invalid.
[Topic title updated by moderator to be more descriptive. Original topic title was: "01A97912"]Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
-
They switched me to Skype Premuim, can't make call...
OK, here goes.
I've had a Skype Unlimited World subscription for several years, a recurring $9.99/monthly payment. About a week ago I tried to make a call on my mobile and got the message saying 'Skype Premuim doesn't allow calls to phones, that I would need to buy Skype credit', etc....
Hmmm...what the heck is going on?
i checked my emails to see if a late May 'Your purchase has been delivered' mail had come in, and no, it hadn't. Hmmm...more wondering about what's going on. I did not receive any messages informing me of changes to my subscription, changes to Skype or changes to Skype Premium. i went to my account page at Skype to see that Skype Premium was active, but that $0.00 had been charged in late May. Hmmm....what's up with that?
I did read the 'Skype Premium' is changing, group video calls are free', whatever, but it still was not clear about being able make calls to phones, and that's all I've ever needed of Skype for the past couple years. i want to continue having what I had. And I have no interest in group videos call anyway.
What to do? There is no one to call and talk with, but I did have a 'chat session' with a support rep (automated?) who was not able to quite understand my concerns. it ended with the chat rep telling me I'd have Skype Premuim for free until next January. I did tell the chat rep that I just wanted to be able to make calls, that group video was of no interest to me, and she (chat rep had a female name) told me everything was fine, that i would be able to make calls as I had been doing for a few years now.
OK, I'm back on, right? At least that's what my thinking was. So yesterday i tried to make calls, and much to my dismay, there was the same message...'Skype Premuim doesn't allow calls to phones, you will need to buy Skype credit'....AARGH.
So that's it? You can not make calls to phones with Skype Premuim? Or you can, but Skype is having issued sorting it out? Would someone here be able to clarify?
I don't see any use for me of a Skype Premium account if I can't make calls to phones.
I see the world subscription is now $13.99 a month. I would have just preferred they tell me the subscription price was increasing, instead of having to go through this whole mess to find out things have changed. Certainly they should send messages to inform customers that changes have been made instead of having to dig around and find out on their own.Hello,
Your account shows that you are calling a cellphone in Australia. Calls to cellphones in Australia are not covered by your Subscription. Details here;
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Word crashes mid PDF creation - Word 2003 Acrobat 9.3.0
I have a new PC and a fresh clean install of CS5 Design Permuim, including Arobat 9. The organisation is still using Office 2003 and no upgrade path in sight for that. Myself and several colleagues with the same software profile are now experiencing frequent problems with Word crashing mid PDF creation.
This has always been an issue with the ocassional Word file in Acrobat 8, but Distiller always worked as an alternative - NOT this time!
PDF Maker gives no error message, just that Word has encounted a problem and needs to close.
Distiller produces the following log message, then freezes completely. I then have to force quit Word to exit!
%%[ ProductName: Distiller ]%%
%%[ Error: syntaxerror; OffendingCommand: --nostringval-- ]%%
Stack:
/mF_OTF_V
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Not all documents are affected, but I can remove almost all of the content from the affected document and it still causes the error.
I have tried repairing Acrobat - no change.
One other odd symptom - after each crash, the default printer on the machine has changed to Adobe PDF.
I can successfulkly make the PDF on another machine which has not been upgraded to Acrobat 9. The rest of the settings are identical on the two machines, they are both running a standard organisation environment, with the same verion of word etc.
Can anyone suggest how to fix or at least isolate the cause of the problem?Please update to latest Acrobat 9 release which is 9.4.2.
Also do let us know
a) office 2003 flavour: Standard or professional?
b) OS flavour? Also whether it is 32bit or 64bit?
Also as you mentioned that "Not all documents are affected", so we would require any of your affected file to analyze the issue. Can you please share the file? You can use acrobat.com to share the file.
Thanks,
Vishal -
Skype 7.3 crashing around same time every night
Skype has been crashing every night, right before I go to bed Skype.exe ends up consuming almost 2GB of memory for some reason, at around the same time every night, and there are constant errors that Skype is out of memory, and it eventually stops responding completely until I end the process.
Running Windows 7 64bit with the latest updates installed, and Skype 7.3 latest build. Screenshot attached.
Attachments:
2015-04-14 02-13-29.jpg 23 KBIt really can't be any other software or hardware changes, as no changes have been made at all since the Skype update which caused this issue to start occuring.
As this particular system and user account are locked down and used almost exclusively just for Skype by an elderly retired person who runs no other applications, and has made no other changes to the system within that time that Skype has been updated and this issue has started occuring.
The Skype window remains open after they launch it in the morning, without minimizing it or using any other applications which could potentially interfere.
Considering the user is an elderly person with limited computer knowledge, when this issue occurs they are unable to recover the system themselves from its non responsive state, requiring intervention by us fix it on a nightly basis which is less than ideal for us, and them.
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