Slow Connection

Hi, i have just recently started experiencing a slow adsl connection. For 5 years i have had no real problems except random diconnections, until recently.For the last week my connection has dropped from a 1500kb/s connection to roughly a 256k connection. All telstra have to say is it seems fine on their end, when clearly it is not on my end. I have swapped modems same problem, checked all settings on he modem, until now has worked all worked fine. Have a speed tested over and over, even ping is higher than usual, in its current state the connection speed is unusable as i am a gamer and latency is too high to enjoy gaming. Any help or ideas would be appreciated. I am using a netgear modem, on an adsl2, 200gb plan.

hi, I am unable to test the phone to hear for a crackle as i do not own one, i only have the modem connected to the line and that is it.I would say the modem is probably at least 2 years old now. And before you ask, cause i asked telstra the same question, it has not been slowed for any reason, not for over usage or un paid bills. I first thought this cause it is running at 256k, which is the slowed speed, but they said they did not slow it. I have spoken to them a few times now, and so far they said they would call me back after 8 hours, which didn't happen, and then they said they are still looking into it.In the past i have had drop out issues, which would occur like every 3 months or so, i would contact telstra and it would fix until it started again. The frustrating thing is every time i call, they always say, seems no problem here must be your end. And everytime they fix it without ever having to visit my premises.So again the connection is also dropping out and is slow, i did try another modem, and it suffered the same slow speeds.So here i am waiting again on telstra to do something.

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