Slow downloading from the store

I am experiencing very slow download speeds and movie trailer streaming from the itunes store.  any ideas?

You probably have a slow Internet connection because many people are using it. They restarting your Mac and hopefully it should clear up.

Similar Messages

  • Extremely slow download from Itunes store when on NAS

    Hi All,
         Since the latest Itunes update 10.6 I've been experiencing extremely slow download from the store. Set up is as follows (with all the latest firmware and software upgrades done on everything)
         ITunes DB and XML locally stored on HDD
         Itunes Media Folder stored on NAS DNS-323
         DNS 323 NAS hardwired to network by 1000 Gb LAN Connection
         Cabled Internet connection at 60Mbps
    There is no issue running Itunes from the NAS to MAC / APPLETV and other devices across the network wirelessly or hardwired, except when downloading purchases from the ITunes Store. One HD tv show takes 4 hours to download and averages 1Mbps speed.
         After running some test with various configuration it seems that the fact that the Downloads folder located within the ITunes Media folder (now stored on the NAS) is causing the poor download speed. When the Download folder is local on a HDD  it's got no problem reaching 60Mbps.
         Unfortunately there is no way to tell ITunes to keep the Downloads folder local and the ITunes Media folder on NAS, it always stays within the Itunes Media folder no matter where this folder is located.
         Permitting Itunes to keep the Downloads folder locally while downloading files and transferring the files to the ITunes Media folder (wherever it's located) once it's fully downloaded might be the simple solution to this common problem.
         How about testing this out Apple!

    I have some information to add to this.  I've been seeing these problems for quite some time since I started downloading in HD.  My library is rather large so I too decided to use another drive.  My case is different though I have and extra 2 TB internal drive and my media folder is on it.  This rules out all Wifi, network, or USB bottlenecks as a cause of the problem.  I have noted a few oddities about this behavior and I will mention them here although I am not sure what they mean.
    1.  If I set up a long list of downloads it seems to crawl on all downloads.  If I kill the "apple push" process the top two seem to speed up.  I have to maintain the list and only enable two downloads at a time to get anywhere near reasonble speeds but this method is great for one or two downloads at a time.
    2.  I was curious about this problem after watching it download for hours on a 24MBPS connection for just a few shows.  When I did yet another search I finally found this thread so I thought checking something out might be interesting.  I set up some HD movies to download on my secondary system that only has one hard drive.  Although not at full speed they began downloading much faster.  Three movies are all downloading on the single drive system faster than the one alone on the system with the Itunes media folder on a different drive.
    Both systems are hard wired to the internet. 
    Finding this thread made me very curious I was wondering if there would be a performance boost if I uninstalled Itunes, and re-installed it on the media drive.  I really wanted that drive to be storage only but it makes me wonder if it would give different results or the same problem from not being on the OS drive.
    Both systems are running Windows 7, and both are able to download streaming content, large files, or movies from other sites relatively instantly.

  • HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

    iTunes quit unexpectedly during the download of a movie.  When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
    I follow the instructions, but the download still doesn't resume - err = 11111
    Any advice?

    Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
    It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
    Agh!

  • I purchased a tv show from itunes.  While downloading from the store it shows in the video list, when done, it disappears. what is happening?

    I purchased a tv show from itunes.  I can sync to my iphone. I tried to sync to ipod touch 4gen. Sync seems to be fine, but the video doesn't show up.  While downloading from the store it shows in the list, when done, it disappears. what is happening?
    I finally figured it out.  I had the parental controls restricting videos on my son's ipod.  Once I changed the restrictions, the videos appeared.

    http://www.apple.com/support/itunes/store/download/
    Fill out a customer service request, they will respond. I had a problem with my account and Apple was very helpful.
    BTW... the store is still down.

  • HT1725 The files seems to be corrupted.  To redownload the file, choose "Check for Available Downloads" from the Store menu.

    While downloading apps from iTunes Store following error is repeatedly coming "The files seems to be corrupted.  To redownload the file, choose "Check for Available Downloads" from the Store menu."? Please suggest any solution.

    Contact itunes support.

  • What is the problem in my account I could not download from the store, whether programs are free or non-free I hope you fix the problem or Chrho me and I repaired the problem

    What is the problem in my account I could not download from the store, whether programs are free or non-free I hope you fix the problem or Chrho me and I repaired the problem
    thank you...

    Nobody here can fix your problem, we do not work for Apple. And I have no idea what "Chrho" means. Neither does Google.
    So - exactly what happens when you try to download a program? And from where are you trying to download it?

  • TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

    I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (98631)

  • Anyone experienced an issue with 'insufficient privileges' notification in the current iTunes when trying to download from the store or import a CD?

    Since changing iTunes to the current version, I've experienced an issue when trying to either download from the store or import a CD.
    I keep getting a pop-up message that says I have insufficient privileges to perform the action.
    A bit weird as I'm the admin for the iMac.
    Anyone else seen this and know a fix?
    Thanks.

    I've also come to the conclusion that this is a router problem, as I don't have this issue at all when I'm at work.
    It's a old router, and we've had problems with other devices not wanting to connect to it in the past.
    I'm sure theres some way to solve this issue, but I think, rather then sittin gon hold, to figure this issue out, and my router having issues prior to this, I'm just going to pick up a new router at this point.
      I hope any of this has helped someone get their issue, at least temporarily solved.

  • There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    There were some updates on my Apps.  I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud.  Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

    Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
    What is backed up
    You get unlimited free storage for:
    Purchased music, movies, TV shows, apps, and books
    Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
    Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
    Look here for help on managing iCloud storage.
    http://support.apple.com/kb/HT4847

  • HT1725 I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.

    Hi Stimulator7
    You may find some helpful information in the following link:
    http://www.apple.com/support/itunes/store/lostmusic/
    If not use the contact us link at the bottom of the page.
    Hope this helps
    J.C

  • Solution for iPad slow download from app store

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

    First, I have to clarify this is just my solution for the problem I encoutered. It may not work for you, but I think it's nice to post here for whoever needs it some day.
    I live in Sydney, using TPG as my home network provider. In order to use iMessage on my iPad, I followed the solution on this community to change to DNS to 8.8.8.8. And it works, which I thinks it's really odd and Apple never gives any explaination.
    But after I changed the DNS, downloading from the app store became really slow. My iPhone 4S can download the same app with the same network about 4 times faster than my iPad does. Initially, I thought this problem is caused by jail breaking. So I jailbroken my iPhone 4S as well (haha, this is what I learned from Apple-Think different), but the problem still. Turns out this problem is caused by the 8.8.8.8 DNS. so I changed the DNS back to my router domain, in my case 10.1.1.1 (for some people it may be 168.1.1.1), it become fast again. So you may try this way when you have the same slow download problem after change your dns to 8.8.8.8.
    I don't know why this works. I don't know why iPad needs to change the dns to use iMessage in Australia. And I don't know why download from app store become slow after the change. If you know the reason, please be kindly to tell me, I'd love to hear about it. Now I have to change my DNS back and forth to download apps quickly and use iMessage, if you have better solution for this issue, please be kindly to let me know as well. Good day mate.

  • Ps4 wont download from the store.

    Hey my ps4 refuses to download anything i have purchased from the store. I go on download it then repeats preparing to download and then says failed. Please help.

    DarkProCJ wrote:
    I cant change the dns. Apparantly bt home hub 5 doesnt allow it. Any other ideas? Thanks.
    No need to change DNS setting with BT they are more reliable than most other ISP's,I wouldn't advise changing DNS settings on the PS4 either as it will conflict with the Homehub's routing.
    I would sugest rebuilding the database in the safe mode menu,switch the PS4 off properly ie not in rest mode.Press and hold the front on button till you here a second beep,follow the on screen options to connect the DS4 by USB charge cable then run option 5 rebuild the database.
    I would recommend sticking with a wired connection and putting the PS4 in the Homehub's DMZ.I am a BT Infinity Homehub 4 user had a please wait issue with a game update recently rebuilding the database did the trick.

  • Error: 0x80080206 when downloading from the store

    Hello,
    When I try to download apps from the store it comes up with this error: "Something happened and this app couldn't be installed. Please try again. Error code: 0x800802806". I have tried wsreset.exe and that didn't work. Is there a way to fix this error.
    BTW I have a Thinkpad Twist running windows 8.1
    Thanks in Advance. 

    This error is still showing up no matter how many times i try can someone please help me to fix the error.

  • How to stop auto log out during slow download from App store?

    How do I change my settings on my MacBook Pro using OS X 10.6.8 so that I can download OS X Lion on a very slow internet connection. Periodically, the operating system is logging out automatically during the download and I have to restart the download.

    To the best of my knowledge, there is no way to prevent the automatic downloading of the SD version when you buy an HD show.
    You can, if you wish, suggest that the ability to prevent the SD version from downloading through the iTunes feedback page. But since the SD version is needed for use on iPods and there at least at present is no mechanism for someone to download the SD version at a later time should they decide they need it, Apple may just continue to force the downloading of both versions. If they get enough feedback on the issue, though, they may figure something out.
    Regards.

  • Movie won't download from the store

    I recently purchased a movie through the iTunes store, and it won't download.  I think my version of iTunes froze, and now it won't work.  I went to store and check for available downloads, and it still would not download.

    Hello Kary,
    Welcome to the Apple Support Communities. If you cannot find your purchase, the following article will walk through downloading a past purchase through iTunes.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you cannot download it through the above process, the next article will be about give the process of reporting issues with your purchases.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

Maybe you are looking for

  • Adope Acrobat 9 Standard - Form text field expand

    I have created a form with fili-in text fields.   Some of the fields as they are being completed may require the text field to expand.   In Acrobat 9 standard is it possible to have the text field in a form expand?  Any help wpuld be greatly apprecia

  • Sending a table as text( not as attachment)

    Hi, A mail is to be send with the data displayed in the form of a table.No attachments are allowed.When I set a message in the form of String ,message is send perfectly. No problem in sending mail. How can I display the message in mail in the form of

  • Loaded PHP Image works on Windows but not Mac

    I have a php file that generates a string image, the php file changesheaders to jpeg and it becomes a image. In my code im loading the .php file into a mc. In all windows browsers its showing image correctly, but in Mac its coming up red. If you view

  • Change Management in PS

    Hello Everyone, My client needs a functionality by which any changes made to the data in the WBS or Networks are purely documented. There is this requirement that any changes from the initial customer specification should be possible to be tracked an

  • TableView- bug in dropdown-Filter?

    Hi @all, maybe i am wrong but is there a bug in the dropdownFilter-Functionality for TableView? Yesterday we installed SP49 since then my dropdown-filter doesnt filters. I check the sbspext_table ->tableviewfilter.bsp and here is the same behaviour.