Slow Macbook Pro - any options?
Problem description:
slow macbook pro. everything works, just slower than christmas 1985…slow.
I've looked through several posts searching for my solution, not sure how to test my memory - may be my problem - that and i'm only running 2GB RAM. I'd go upgrade that tomorrow if that would fix my issue.
also, battery seems to not last like it should, even after replacing the battery.
Any solutions or options for me?
Thanks crew -
Gary
EtreCheck version: 2.1.5 (108)
Report generated January 1, 2015 at 6:09:12 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro with Intel Core 2 Duo processor, 15" or 17" display, and Multi-Touch trackpad.
MacBook Pro - model: MacBookPro4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
GeForce 8600M GT - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18 days 3:23:8
Disk Information: ℹ️
FUJITSU MHY2200BH disk0 : (200.05 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 199.19 GB (133.08 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.jft.driver.PdaNetDrv (1.0.0d1) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.printtool.daemon.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
12 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
[not loaded] org.musingsfrommars.vacuumMail.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
AppTrap Application (/Users/[redacted]/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/ AppTrap.app)
Google Drive Application (/Applications/Google Drive.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
LaCieShortcutButtonDaemon ApplicationHidden (/Library/Application Support/LaCie/LaCieShortcutButtonDaemon.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.1r601 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
AdobePDFViewerNPAPI: Version: 10.1.10 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 4.0.60531.0 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 10.1.10 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Support]
Move_Media_Player: Version: npmnqmp 071701000001 [Support]
WebEx: Version: 1.0 [Support]
Picasa: Version: 1.0 [Support]
OctoshapeWeb: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
AppTrap [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
LaCie Shortcut Button [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 199.19 GB Disk used: 66.11 GB
Destinations:
LaCie [Local]
Total size: 1.00 TB
Total number of backups: 44
Oldest backup: 2014-12-13 05:07:41 +0000
Last backup: 2015-01-01 23:08:51 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 199.19 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
5% Google Drive
3% Google Chrome
3% helpd
2% hidd
Top Processes by Memory: ℹ️
128 MB Google Chrome
64 MB Google Drive
51 MB WindowServer
47 MB mds
47 MB Google Chrome Helper
Virtual Memory Information: ℹ️
96 MB Free RAM
609 MB Active RAM
531 MB Inactive RAM
394 MB Wired RAM
107.41 GB Page-ins
5.44 GB Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 09:55:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeReader_2014-12-31-095532_ [redacted].crash
Hi Gary, I may have a simple solution for you, and hope it's not too late.
Try to uninstall AppTrap !
I have a MacBook Pro 15" with 16GB RAM and two SSD in it. So it can't be slow But recently I saw that my CPU was hot (70-75°C) and fans were spinning even with all apps closed. Same problem with the battery shorter than ever. In Activity Monitor I saw that AppTrap (that you have too) was taking 2,88GB of my RAM… So I disabled it on the pref panel and uncheck launch at start, and I quitted it in the activity monitor. My CPU becomes cool again (40°C) and fans stopped instantly.
I really hope this will help you !
Similar Messages
-
I am unable to double click on anything on my MacBook pro, any suggestions?
I am unable to double click on anything on my MacBook pro, any suggestions?
1. Try slower double click speed.
System Preference > Universal Access > Mouse & Trackpad
Click the "Trackpad options" button.
Set Double Click Speed at a slower speed.
2. Take the MBP to the Apple store to have the battery and the trackpad checked.
Best. -
Extremely slow macbook pro performance
I have a 4GB Macbook Pro 13 inch, less than 1/2 the memory is in use. Computer startup can take up to 10 minutes, and opening any app can take 1-2 minutes. Apps are constantly stalling, and Safari is constantly showing the spinning wheel of doom. It's running OS X 10.9.5. It's at the point where my iPhone is a much better option that using my Mac. Any suggestions on speeding it up? I used to have MacKeeper on it, but the Genius Bar at the Apple store told me the uninstall it, as it often can cause a slow performance.
Problem description:
Extremely slow macbook pro performance. Slow, stalled applications, extremely slow start up, constantly stalling and slow apps.
EtreCheck version: 2.1.8 (121)
Report generated February 6, 2015 at 8:15:22 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 753
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 0:2:48
Disk Information: ℹ️
WDC WD3200BPVT-00HXZT1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (145.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.logmein.hamachi (1.0) [Click for support]
/System/Library/Extensions
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.logmein.hamachimb.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[failed] com.logmein.hamachi.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.jdibackup.JustCloud.autostart.plist [Click for support]
[loaded] com.jdibackup.JustCloud.notify.plist [Click for support]
[not loaded] com.spotify.webhelper.plist [Click for support]
[failed] com.yahoo.YahooContactSyncAgent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.1.5f1 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 6.2 [Click for support]
Safari Extensions: ℹ️
Pin It Button
3rd Party Preference Panes: ℹ️
AirServer [Click for support]
Flash Player [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319.21 GB Disk used: 173.32 GB
Destinations:
FreeAgent Drive [Local]
Total size: 499.76 GB
Total number of backups: 3
Oldest backup: 2014-11-03 17:43:59 +0000
Last backup: 2015-01-29 01:15:07 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 173.32 GB X 3)
Top Processes by CPU: ℹ️
58% MacKeeper
8% WindowServer
1% hidd
1% Fitbit Connect Menubar Helper
1% Notes
Top Processes by Memory: ℹ️
275 MB MacKeeper
120 MB Mail
82 MB Safari
64 MB Messages
64 MB WindowServer
Virtual Memory Information: ℹ️
440 MB Free RAM
1.19 GB Active RAM
810 MB Inactive RAM
635 MB Wired RAM
6.82 GB Page-ins
1.83 GB Page-outs -
Slow Macbook Pro- please help, I don't understand previous advice.
Hello all,
I have a very slow Macbook Pro running on Lion 10.7.3.
I looked up this problem on the forums before I sent this message but I didn't quite understand the advice. I have been on something called Disk Utility and Activity Monitor but don't really understand what I'm looking for. It seems a large percentage of my mac is 'idle' if that makes sense. Someone said to look at Page Out but I really don't understand what that means and what sort of numbers are normal.
I do have some storage left so I don't think it could be that. A lot of my gigabytes seem to be taken up by movies and 'other'. I've tried deleted a load of videos but it hardly made a difference. I have Mac Mail and it seems very slow on my Macbook compared to on my Ipad and iphone. iCal is also very slow on here and it always takes a while to load internet pages. It isnt the wifi connection.
Please help and bear in mind I am by no means a Mac whizz so you might have to talk in layman's terms!
Thanks,
AmyIf you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message. -
Hey guys,
so I basically fixed my slow MacBook Pro about 2 weeks ago and it worked fine, but as of a about a week ago its just back to being just as bad as it was before and I can't seem to find any solutions.
I'm using a MacBook Pro 4GB DDR and 2.53GHz 2 Duo running on Mac OS X 10.5.8.
I've already looked for spikes in console and Activity Monitor and nothing to be found there other than a rather slow Firefox and generally slow Browsers.
I've deinstalled Akamai but it's apparently still on here and still running Errors but I can't erase it with just the console erase commands.
Heeeelp pleaseEspecially Firefox and Safari but Pages and iTunes are starting to run slow too, and by running slow I mean the applications are starting up way slower than before and aren't running as smoothly anymore (kinda choppy page opening, recent crashing and non-responsivenes).
Nope I tried it on 3 different internet connections and two of them were the highest connection rates available here in Germany so not the connection. -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
Like so many others, my MBP has slowed to a crawl. Based on responses to others’ questions, I assume that I have too many items eating up RAM. Here’s my EtreCheck report. Thanks in advance for your help.
Problem description:
Slow MacBook Pro
EtreCheck version: 2.1.8 (121)
Report generated February 14, 2015 at 1:45:37 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 314
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:26:19
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (422.24 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Magican.app
[not loaded] com.magican.iokit.filemon (1 - SDK 10.7) [Click for support]
[not loaded] com.magican.iokit.netmon (1 - SDK 10.7) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[running] com.acclivity.fileconnect.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.magican.castle.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Login Items: ℹ️
Microsoft Entourage Application (/Applications/Microsoft Office 2008/Microsoft Entourage.app)
Safari Application (/Applications/Safari.app)
iTunesHelper UNKNOWN (missing value)
****Desktop Folder Hidden (/****Desktop)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Boingo Wi-Finder UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.7 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 4.0.60531.0 [Click for support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
Ghostery
3rd Party Preference Panes: ℹ️
AccountEdge [Click for support]
Adobe Version Cue CS2 [Click for support]
BrowserPlus [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 77.01 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 82
Oldest backup: 2013-11-08 04:42:11 +0000
Last backup: 2015-02-13 20:55:59 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 77.01 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% Activity Monitor
1% sysmond
0% Dropbox
0% AppleSpell
Top Processes by Memory: ℹ️
271 MB com.apple.IconServicesAgent
185 MB InterCheck
180 MB SophosScanD
150 MB SophosAntiVirus
120 MB Finder
Virtual Memory Information: ℹ️
57 MB Free RAM
1.77 GB Active RAM
1.80 GB Inactive RAM
656 MB Wired RAM
410 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 14, 2015, 01:17:58 PM Self test - passedGenerally not required for Macs.
Sophos Un-install -
Slow Macbook pro. Can anyone help please?
Hi Everyone.
This is my first time here, so please go easy on me.
I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
Can anyone suggest why this machine is so slow after seeing this?
Cheers
DJP
Problem description:
Macbook Pro very slow
EtreCheck version: 2.1.8 (121)
Report generated 28 February 2015 8:52:24 pm NZDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 48
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:53
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Conduit [Adware! - Remove]
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Plex Media Server.app
[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
Launch Agents: ℹ️
[running] com.conduit.loader.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.gopro.stereomodestatus.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
NCH_EN
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
GoPro [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 34
Oldest backup: 2014-07-08 22:39:15 +0000
Last backup: 2015-02-28 07:39:17 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
0% fontd
0% AppleSpell
0% notifyd
0% cloudpaird
Top Processes by Memory: ℹ️
159 MB com.apple.WebKit.WebContent
125 MB Mail
120 MB mds_stores
86 MB Safari
64 MB WindowServer
Virtual Memory Information: ℹ️
1.49 GB Free RAM
1.61 GB Active RAM
459 MB Inactive RAM
732 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 28, 2015, 08:42:26 PM Self test - passed
Feb 28, 2015, 12:12:54 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crashRemove Conduit:
http://www.thesafemac.com/arg-conduit/ -
I can't get my iCal to sync between my iPhone and my MacBook Pro any suggestions?
I can't get my iCal to sync between my iPhone and my MacBook Pro any suggestions?
Check your Settings on both devices. Is iCloud's calender sync turned on (Settings > iCloud > Calendar)? Please make also sure that you are not only using local calendars.
-
Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.
Tried to upgrade to 10.10. Complete meltdown. Erased all mail and accounts. Slowed MacBook Pro to a crawl. Says I need an administrator password, but can't get to passwords in email.
-
I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?
I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?
Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Which Mac is best for music purposes? I want to mix music recorded from MIDI and live sound, and also want to use Sibelius to play music in. I'm looking at MacBook Pros; any tips? 13" or 15"?
I would think a 15" with the i7 CPU. You can get a 13" with the i7 CPU but the 15" has a dedicated graphic chip along with the intergrated one.
You will also need to upgrade the hard drive to a faster 7200RPM model instead of the standard 5400RPM model that comes with all MBPs. The Sibelius website recommends the 7200RPM or a SSD. You will also be better off installing 8GBs of RAM.
Both of those upgrades can be made after you buy a MBP for much less then Apple charges for the same upgrades and you get to keep the original RAM and hard drive. -
My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please
Hey there mbarikiwa,
If your iMac still has not recognized the usb modem, I would use the troubleshooting for Yosemite USB issues in the following article:
OS X Yosemite: If a USB device isn’t working
If the device is connected to a USB hub:
Make sure the device and the hub are the same speed. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on.
If the device doesn’t have a power cord and is plugged into another USB device that doesn’t have a power cord:
Try plugging the device directly into your computer’s USB port or into a USB device that does have a power cord. You might need to disconnect and reconnect the other device as well, if it has stopped responding.
If you have many devices connected to your Mac:
Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps.
Verify that the device appears in System Information:
Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information.
In the window that appears, see if the USB device is listed below Hardware in the Contents list. If the device appears but does not work, review the device’s documentation for further troubleshooting steps.
Restart apps:
Quit and restart any apps that use the device.
Restart your Mac:
Choose Apple menu > Restart.
Check your device’s USB connection
Thank you for using Apple Support Communities.
All the very best,
Sterling -
One more slower MacBook Pro after Yosemite upgrade
Hello,
I noticed on queries like that of GreenVal1984 that it helps to have a EtreCheck report pasted. Because my MacBookPro - especially Apple Mail, iCal, and Spotlight within the Finder - has slowed down since I have upgraded to Yosemite, here is the system report. I ran AdwareMedic and got nothing, but not sure what "mds stores" is which may be using energy. Any way you can help me declutter the energy use or find what is slowing it will be most appreciated!
Problem description:
Since installing Yosemite, my MacBook Pro has significantly slowed down, especially Apple Mail.
EtreCheck version: 2.0.11 (98)
Report generated November 30, 2014 at 3:14:20 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 4:26:13
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
yippy skippy (disk0s2) / [Startup]: 249.20 GB (114.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.installd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.bradfordnetworks.agent.plist Support
[failed] com.gadgettrack.SkyHook.plist Support
[running] com.gadgettrak.gadgettrakdeamon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[invalid?] Safe.Connect.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Mail ApplicationHidden (/Applications/Mail.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application (/Applications/Google Chrome.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
SymQuickMenu Application (/Library/Application Support/Norton Solutions Support/SymQuickMenu/SymQuickMenu.app)
DiskMountNotify Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/DiskMountNotify.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
ScanNotification Application (/Library/Application Support/Norton Solutions Support/Norton AntiVirus/ScanNotification.app)
Popup Application (/Library/Application Support/Pharos/Popup.app)
HP IO Classic Proxy Application (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
CSA Application (/Library/Application Support/Bradford Networks/Persistent Agent/CSA.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
Musicnotes: Version: 1.17.3 Support
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
User Internet Plug-ins: ℹ️
WebEx: Version: 1.0 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
GadgetTrak Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ℹ️
Auto backup: NO - Auto backup turned off
Volumes being backed up:
yippy skippy: Disk size: 249.20 GB Disk used: 134.62 GB
Destinations:
Time Machine Backups [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 134.62 GB X 3)
Top Processes by CPU: ℹ️
19% fpsaud
10% WindowServer
1% launchd
1% Google Chrome
0% AppleSpell
Top Processes by Memory: ℹ️
137 MB Google Chrome
120 MB mds_stores
120 MB Finder
120 MB iTunes
116 MB WindowServer
Virtual Memory Information: ℹ️
43 MB Free RAM
1.44 GB Active RAM
1.42 GB Inactive RAM
668 MB Wired RAM
14.48 GB Page-ins
962 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
No Sound, Safari Slow & MacBook Pro Very Slow after upgrading to Yosemite.
Hi All,
Upgrading to Yosemite has resulted in the following issues with my computer/laptop:
1. I have lost all sound and the sound options are no longer there after looking in Preferences.
2. Safari only loads parts of pages and then takes forever to load the rest.
3. Generally the computer has been slow with processes taking over the CPU and there seems to be a lot of hard memory swaps.
Attached is the EtreCheck. Any help would be appreciated. It appears that I also am missing some daemons that are launching.
Problem description:
MacBook Pro has been running slowly ever since upgrading to Yosemite.
EtreCheck version: 2.0.11 (98)
Report generated January 13, 2015 at 5:30:02 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 14:36:15
Disk Information: ℹ️
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Mac HD (disk0s2) / [Startup]: 499.25 GB (61.56 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.audio.coreaudiod.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.kodak.BonjourAgent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[running] net.juniper.pulsetray.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[invalid?] com.rogueamoeba.hermes.plist Support
[running] net.juniper.AccessService.plist Support
[not loaded] net.juniper.UninstallPulse.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.kodak.KODAK AiO Annual Opt.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 Support
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 16.0.0.235 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
CitrixICAClientPlugIn: Version: 11.5.0 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
WebEx: Version: 1.0 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
MacFUSE Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Mac HD: Disk size: 499.25 GB Disk used: 437.69 GB
Destinations:
Opt_NHD_1 [Local]
Total size: 999.74 GB
Total number of backups: 6
Oldest backup: 2014-07-10 03:42:30 +0000
Last backup: 2014-11-08 22:33:01 +0000
Size of backup disk: Too small
Backup size 999.74 GB < (Disk used 437.69 GB X 3)
Top Processes by CPU: ℹ️
1% hidd
1% WindowServer
1% launchd
0% syslogd
0% notifyd
Top Processes by Memory: ℹ️
120 MB Evernote
107 MB Mail
86 MB iTunes
77 MB Finder
77 MB WindowServer
Virtual Memory Information: ℹ️
41 MB Free RAM
1.25 GB Active RAM
1.22 GB Inactive RAM
675 MB Wired RAM
10.90 GB Page-ins
1.07 GB Page-outsIf you haven't already done so, try this simple step first.
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