Slow to load BB

Hello, Im new to BT but have BT phone and Broadband unlimited evening and weekends. My BB was switched on on 28th August and I realise it can take up to 10 days to stabilise from reading the info given. However it is very slow to load pages which often time out and its impossible to play games on XBOX live or watch youtube clips as it is still that bad. Will it improve at all?
Thank you
Solved!
Go to Solution.

Hi,
Sorry to hear that your having problems with your broadband.
Please see Keith's help guide here: Helping forum members to help you, it will go through some checks that are needed for us to help you.
A summary of the checks are:
1) you should be connected by the BT NTE5 master socket as extension sockets can reduce broadband performance
2) Can you please run a BT speed test (including IP Profile) http://speedtester.bt.com (not beta version)[Best done with a wired, ethernet, connection]
3) is there any noise on your line. dial 17070 option2 from landline. should be silent but slight hum normal on cordless phone.
4) please post adsl line statistics 
ADSL Line Statistic Help:
If you have a BT Home Hub like the one below...
Then:
1) Go to http://192.168.1.254 or http://bthomehub.home
2) click Settings
3) Click Advanced Settings
4) Click Broadband
5) Click Connection or sometimes called ADSL (see picture Below)
The direct Address is http://bthomehub.home/index.cgi?active_page=9116 (for bthomehub3)
You will need to copy and past all the adsl line statistics ( Including HEC, CRC and FEC errors). You may need to click " More Details"
There are more useful links on Keith's website here: If you have an ADSL connection, please select this link
 cheers
I'm no expert, so please correct me if I'm wrong

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    >Hi, my organisation is trialing the new RH10 multiscreen html 5 output.

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    >Thanks.
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