Smart Cover scratched my iPad Air screen

Has anyone else had the Smart Cover scratch their iPad Air screen?  I am very careful with my iPad, and the scratch was not there yesterday.  I use the Smart Cover.  It really is not a smart design to have the part of the cover that goes against the screen be the same part that sits on the desk or where ever the iPad is being placed.  I have tried flipping the cover the other way, but the magnet does not hold and it falls over any time I try touch the screen.  I use my iPad for work, so I have it sitting upright most of my day.  This is really frustrating.  While I have the Apple Care, I do not want to have to pay $100 to get the screen replaced.  It's a small scratch, but it's very visible, particularly when typing notes/documents/emails.  I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad.  I am thoroughly disappointed.  Now my $930 iPad is permanently damaged.

Has anyone else had the Smart Cover scratch their iPad Air screen?
I have the smart case, basically the same as the cover, and have yet to experience a scratch in over three years of use.
I do not want to have to pay $100 to get the screen replaced.
If it bothers you, you don't have much choice. Isn't that part of the reason you bought Applecare+?
I overpaid to have an Apple-brand cover, just because I thought this would be the safest thing for my iPad.
You did not overpay, you paid what Apple charged. No cover is going to protect 100% of the device. The scratch could have come from anything besides the cover. Any cover is better than no cover.
Now my $930 iPad is permanently damaged.
Uh, no. You can have the device replaced with a refurbished model. New case, battery and screen. To get the device replaced is only 10% of the cost of a new device. Use your Applecare+ for what it was intended. Otherwise you paid more for Applecare+ than you did for the cover yet complain about the price of the cover.

Similar Messages

  • Does the iPad 3 smart cover fit the iPad Air?

    does the iPad 3 smart cover fit the iPad Air?

    No - if you look at the specs, the sizes of the two devices is quite different.
    http://www.apple.com/ipad/compare/ (the iPad 3 and 4 are near identical in size to the iPad 2 dimensions).

  • Hello guys i heared that smart cover scratch the ipad body ..is that real?

    hello guys i heared that smart cover scratch the ipad body ..is that real?

    Maybe minimally, but nothing that would make me stop and look. I wouldn;t worry about it.

  • My iPad smart cover scratched my iPad, can apple replace my iPad?

    I was very up set to find that my apple smart cover hinge scrached the right hand side of my iPad. I was very upset at this and as an apple lover this is not what I expect!

    No, because you scratched it, not Apple. Furthermore, it is going to be hard to prove that the smart cover caused the scratches on your device, and that they were not in there earlier.

  • Will smart cover scratch my ipad?

    hi, i am a proud owner on the new ipad 2 white 16gb.
    Do u think the smart cover will scratch my ipad b/c of the metal on metal contact?

    I used my smart cover for only 1 day. Put in on and maybe removed it once or twice and there is a decent deep scratch right in the center under where the cover and ipad 2 meet.
    Not very happy - I love my iPad (except a little light leakage - hopefully that will get worked out - we'll see) but the smart cover may get returned.

  • Will there be a leather smart cover for the iPad air?

    Right now Apple only offers polyurethane smart covers. I really liked the 'look&feel' of the former iPad's leather smart covers. Are there any plans of releasing those for the new air?

    You will know as soon as anybody else. Apple do not announce their product intentions.

  • Does the magnetic smart cover affect my iPad mini performance? ( screen display, motherboard, software/hardware)

    Does the magnetic smart cover affect my iPad mini performance? ( screen display, motherboard, software/hardware)

    No, the magnet used there is too weak to affect the hardware of your tablet.

  • Hi, I'm currently browsing the web looking for a case that is compatible with the smart cover for the iPad 2. If anyone has any suggestions I would be glad to read all opinions! Thanks!

    Hi, I'm currently browsing the web looking for a case that is compatible with the smart cover for the iPad 2. If anyone has any suggestions I would be glad to read all opinions! Thanks!

    I love the Smart Cover. It fits the way I work and I love the instant on/off and the always available screen protection. I wouldn't use my iPad without it.
    I got a Cover Buddy for the back, because I wanted the back to be less slippery when I'm using the iPad in the classroom, teaching. I picked this back cover because it's VERY lightweight, easy to get on or off and, protects the corners, has accurate cutouts for the ports, and (in the colors) has a rubberized surface:
    http://www.switcheasy.com/products/CoverBuddy/
    I have a Built NY "hoody" slip on case with a hard internal shell that I use when I'm in the field and I can put the iPad with the Smart Cover and the Cover Buddy inside this . But for everyday use, the Smart Cover with the Cover Buddy is a terrific combination.

  • If I buy the smart cover and my iPad have a code, when I open the case will be unlocked?

    I would like to buy the iPad mini smart cover, but my iPad have a password, so I don't know if I get it, the cover will auto unlocked my password?

    No.  When you open the Smart cover, the iPad will be at the Enter Passcode screen waiting for you to enter it.  No Autounlock.

  • Smart Cover and Dock (iPad 2)

    For those that have the iPad 2 and using the Smart Cover in conjunction with the Dock.
    I currently have a Smart Cover for my iPad 2 and have a Dock on order.
    Question:
    Can I leave the Smart Cover on the iPad2 while docking it using the Dock for iPad2?
    Thanks

    I have no doubt it'll work with the Smart Cover on THE FRONT..
    The question is ; does it work when you open the cover, and put it on the back of the iPad?
    I'd like to keep the cover on (the backside) and see the screen WHILE I charge it in the new iPad2 docking...
    Is this possible?
    Thanks

  • IPad Air screen crack

    My iPad Air screen simply cracked without dropping it or damaging it. Has this happened to anyone? Does the guarantee cover it? I bought it less than a week ago.

    Margarita ~ Welcome to the Support Communities. Go to this Apple page:
    http://www.apple.com/support/ipad/repair/
    ...and click on the Screen damage box.

  • IPad air screen not displaying correctly

    My iPad Air screen has recently started displaying with a pink hue in two of the corners, showing as a medium sized oval in one corner and a small circle in the other. There are also some vertical pink streaks that are less marked. It's really noticeable when the screen is displaying a white background. The only recent changes I have made is downloading the new IOS 8 update. There has been no trauma or damage to the iPad. It is still covered under the 1 year limited warranty. is there any way to fix this in my own?! Thank you!

    Hello there katelynlc,
    It sounds like you have some graphical anomolies on your screen that have a pink hue. If it is a software issue it will be resolvable by either first resetting the iPad:
    Turn your iOS device off and on (restart) and reset
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Or backing up and restoring your iPad as a new device:
    iOS: How to back up your data and set up your device as a new device
    If restoring as new does resolve it, restore your backup and verify it still works. 
    If not, then the iPad will need service:
    iPad Repair and Service - Apple Support
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I have a smart cover for my iPad which works brilliantly, but I don't know how to clean it ?

    I have a smart cover for my iPad which works brilliantly, but I don't know how to clean it ? I was very naive in choosing the "cream" colored one and now it doesn't look so neat ... Any ideas ?

    Please disregard my question - just found the answer elsewhere on this page :-)

  • Does anyone have a problem with the ipad air screen?

    I bought an ipad air last week and the left edge of the screen was darker than the other side. It was obvious so I just returned it and bought a new one since the store didn't have the same style in storage. I bought another one from another retailer, and just found the same problem, but not as serious as the former one. So I just took it back to the store the next day and exchange another one. Unfortunately, the third one had the same problem at the up-left corner of the screen. I admit that I am picky, but I think I pay this amount of money so I deserve perfect screen. If the brightness of the two sides is different, I dont think it is a product of good quality.
    Just want know if anyone else have the same problem with me. Or you just can bear the small diffrence of display.  BTW, in China, it is reported spreadly that the ipad air screen has a problem. They even generalize the serial number for problematic ipad air.

    Yep.   Many quality control problems.   The new mini has fewer issues.   No problems with older models.
    Steve Jobs, where are you when we need you!

  • Is the iPad Air screen less sensitive to touch?

    I just got an iPad Air, and notice that it's less sensitive to touch (as compared to my iPad 2 and iPhone 5, both running iOS 7).
    I am used to touching the screen ever, ever so gently (just brushing against it with my fingertip), in order to scroll pages etc. This no-longer works with the iPad Air. I need to have more of my finger in contact with the screen in order for it to register a touch.
    At first I thought it was because of the protective film that they put on when I bought the iPad, but I asked them to remove it, and it was still the same. (Also, I have a screen protector on my iPhone, and it's no less sensitive to touch as a result.)
    I went back to the store and tried another iPad Air, and it was exactly the same as my one: less sensitive. The store employees concurred: it's a significant difference.
    Do they have a bad batch at this store, or is the iPad Air screen just "different"?

    I wanted to buy an ipad air to replace my ipad 2 but the one I wanted was (luckily) sold out.
    Yesterday I tested the air from a collegue and I noticed the screen was SUBSTANTIALLY less sensitive than the screen of my ipad 2 when using my stylus.
    I use Stylus R US especially for I annotate and with the air this did not work well at all... Half of the time there was no contact registered so underying certain parts of the text was a disaster...
    Just working with the finger all whent OK... Just fear that another app I use a lot (notes +) will have same problem.
    On the Ipad 4 also retina all goes *** smooth as on my ipad 2...
    Is this a fault of a specific ipad air series? Or is this normal?? If it is I think this is truelly a huge flaw and I cannot see how not manny people using the ipad for notetaking etc did not notice this...

Maybe you are looking for

  • Multi data sources with a mismatch of fields

    Post Author: [email protected] CA Forum: General Hi, I'm writing a crystal report (using crystal XI), pulling data from two different databases.  The first issue is how to display these concurrently - I'm guessing the best option is to build t

  • MacPro 1,1 10.6.8 won't boot after kernel panic

    I apologize for the long post, but figured I'd lay out the whole scenario. I had a kernel panic in Safari yesterday. Powered down. Powered on. Message appeared saying to power down, and restart again. Did that. Then the fun started. The restart was s

  • Semi colon madness

    At the end of my quiz, the email opens up fine and the information is there, but there is a semi-colon added to the end of my email address for some reason. This brings up a syntax error message from the email program. My quiz is going to go out to a

  • Why does my trash hang on emptying?

    I have an external G-Tech Raid drive attached to my MBP and just recently as I try to empty the trash it has started to hang. When I try empty the trash a message tells me I have 6 items more than I can see in the trash can. I am not super knowleagab

  • I can't send mail with ipad2

    I can receive but not send and I've checked all the settings to be sure they match with my other mac devices.