Smart Sync Synchronization Error

I have created a syncbo and I am trying to test it using the Syncbo Emulator. After running the test I see that I have data queued in status O-Waiting. I then start up my MI Client and when I start the synchronization process I get the following messages:
• Synchronization started 
• Connection set up (without proxy) to: http://halhoucoe1.corp.halliburton.com:50700/meSync/servlet/meSync?~sysid=sme& 
• Successfully connected with server. 
• Processing of inbound data began. 
• Exception while proccessing method SMARTSYNC : java.lang.IllegalStateException: No Context available for ConversationId 9D41F75E56BDA74D8DD44755D9B7568F : No Context available for ConversationId 9D41F75E56BDA74D8DD44755D9B7568F 
The MI Server is a java only instance running on NW04 SPS13.
MI 2.5 SPS13
MI Client 2.5 SPS13
Any ideas what the problem could be?

Hi Bill,
  You must have an MI Server with an ABAP+Java Stack installation to use SAP Mobile Infrastructure. There is no way around it. The Java stack really just handles communication and some administration, but 99 percent of the functionality of MI exists on the ABAP Stack. Thats where all the logic is written, where the SyncBo's are created, where you monitor the data handling, its where your replica DB is..and the communication between the backend and the MI Server occurs through the ABAP Stack (rfc connection).
Hope this helps,
Wael Aoudi

Similar Messages

  • Pc-Sync synchronization error

    It did work before, but now for some reason synchronization fails each and every time on two different phones with the following error message:
    PC Sync information
    The mobile phone has not responded.
    Possible Solution
    Please ensure your phone is in the standby mode, then restart the Synchronization.
    Needless to say, the phone is in standby mode.
    System information:
    PC Connectivity Solution:
    Version 8.15.0.0
    Nokia Connectivity Cable Driver:
    Version 6.86.11.0
    Operating system:
    Microsoft Windows XP 32-bit Edition, Service Pack 2
    Language: English
    Language for non-Unicode programs: עברית
    Detected Internet browsers:
    - Microsoft Internet Explorer 6.0 (Default browser)
    Detected Bluetooth stacks:
    - Microsoft (Version: 5.1.2600, Build: 2180)
    Thanks in advance for your help.
    Yotam

    Could you please confirm your handset details (model no, phone sw version, phone Language)and the pcsuite version?
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Smart sync error detection

    Hi,
    I am developing a Smart Sync application and I am trying to read the ErrorConflict inbox. There is a special class for it called surprisingly ErrorConflictInbox. I have at the backend a call transaction logic, and I am simulating an error in this giving bad datum data to the call transaction. I am exporting a RETURN structure and after the call transaction I set the fields of it. In merep_mon transaction I can see that the return type of my BAPI is 'E' (error) though no error text can be seen in the transaction. What is worse, on the client side I can see no message regarding this error. In merep_mon I can see a line telling: Inbox data deleted (mobile ID = 0000000167, sequence number = 26). Could it be the cause that no error message appear on the client side? Or my approach is totally wrong?
    I am using the following code:
    try {
      SyncBoDescriptor sbd = dbAccess.getSyncBoDescriptor(SYNCBO_NAME_CREA );
      ErrorConflictInbox errorConflictInbox = SmartSyncRuntime.getInstance().getInboxNotifier().getErrorConflictInbox();
      MeIterator it = errorConflictInbox.getSyncBoResponses(sbd);
      while( it.hasNext() ) {
        SyncBoResponse sbr = (SyncBoResponse) it.next();
        String text = sbr.getText();
        aLogger.log(Severities.DEBUG, "PALS: SyncBoResponse = {0}", text );
      } catch( Exception e ) {
          aLogger.log(Severities.DEBUG, "PALS: SyncBoResponse = {0}", "Error reading SyncBo responses" );
         aLogger.log(Severities.DEBUG, "PALS: SyncBoResponse = ", e.getMessage() );
    So does anybody know how to handle errors and conflicts and how to show it to the user when I restart the application after synchronization?
    Any help is highly appreciated.
    Regards,
    Pal

    Hi Jo,
    yes, I have an upload SyncBO, and I sent some data to the backend which applies a call transaction logic for the incoming data. I sent purposely wrong datum data to have an error at the backend which I wanted to show to the client. At the backend I filled up the return structure with the error message of the call transaction, and at the client side I set up a MessageReplyObserver and a SyncReplyObserver object to catch this error message. The MessageReplyObserver didn't react at all for the error, and the SyncReplyObserver got an error message but it was a Middleware generated error message (Message class MEREP_01, message number 185) not the message with which I filled up the return structure. My question is how can I see the message from the backend at the client side.
    Thanks for your reply,
    Regards,
    Pal

  • Error while Smart Sync inbound processing

    Hi all,
    I´m running MI 2.5 SP14 Patch 03.
    My application works fine, but after synchronization I get the following message:
    Exception while proccessing method SMARTSYNC : java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException : Error while Smart Sync inbound processing: java.lang.NullPointerException
    The data are booked correctly, but the exception is thrown on the client. What´s wrong?
    Thanks & regards,
    Barbara

    Hi jo,
    the whole trace file follows:
    I ***** LOG / TRACE SWITCHED ON 
    I ***** Mobile Engine version: MI 25 SP 13 Patch 05 Build 200510140658 
    I ***** Current timezone: Europe/Berlin 
    I Trace severity: Info (70) 
    I Synchronize with backend called, Thread=Thread-33 
    I Thread=Thread-33 took lock for synchronization. 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 43956071B2A13B82E100000086F78463 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.ccms.LastSuccessfulSyncAlert on ConversationId MI2853484152454429 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.services.os.AgentManager$AgentSyncEventListener on ConversationId MI2853484152454429 
    I Skip performing Sync Event (0) com.sap.ip.me.core.StatusUpdater for conversation id MI544553545f55534552 / 43A083B699AE3B82E100000086F78463 (User: TEST_USER, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) 
    I SyncEvent Performing com.sap.ip.me.ccms.AlertManagerImpl on ConversationId MI2853484152454429 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.sync.LogSender on ConversationId MI2853484152454429 
    I AppLog severity: Warning (60) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 4395713CB2A13B82E100000086F78463 
    I Saved Smart Sync outbound message for conversation id 4395713CB2A13B82E100000086F78463:  
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439802475AA13B82E100000086F78463 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439C13B96D8D3B82E100000086F78463 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.core.StatusUpdater on ConversationId MI46414c5445524d4549455242 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId MI2853484152454429 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.core.RegistryInboundProcessingLog$RegistryInboundProcessingLogSyncEventListener on ConversationId MI2853484152454429 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 43956070B2A13B82E100000086F78463 
    I Saved Smart Sync outbound message for conversation id 43956070B2A13B82E100000086F78463:  
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 4395713DB2A13B82E100000086F78463 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.core.StatusUpdater for conversation id MI505545545a4b41554c / 43803A5EFBBB3102E100000086F78463 (User: PUETZKAUL, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439802465AA13B82E100000086F78463 
    I Saved Smart Sync outbound message for conversation id 439802465AA13B82E100000086F78463:  
    I Saved Smart Sync outbound message for conversation id 439802465AA13B82E100000086F78463:  
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439C13B86D8D3B82E100000086F78463 
    I Saved Smart Sync outbound message for conversation id 439C13B86D8D3B82E100000086F78463:  
    I Skip performing Sync Event (0) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Outbound file size for user (SHARED) is 4311 
    I GzipDataCompression: Gzip data compression is switched on 
    I Inbound file size for user (SHARED) is 3114 
    I -
    InboundContainer created: Type:R,Id:43A0856B99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:1 
    I -
    InboundContainer created: Type:R,Id:43A0856B99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:1 
    I -
    InboundContainer created: Type:R,Id:43A0856D99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:3 
    I -
    InboundContainer created: Type:R,Id:43A0856D99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:3 
    I AlertInboundProcessor: Result 1 = 
    I AlertInboundProcessor: Result 2 = 
    I AlertInboundProcessor: Result 3 = 
    I -
    InboundContainer created: Type:R,Id:43A0857099AE3B82E100000086F78463,SId:-1,Items:0,MaxI:1 
    I -
    InboundContainer created: Type:R,Id:43A0857099AE3B82E100000086F78463,SId:-1,Items:0,MaxI:1 
    I -
    InboundContainer created: Type:R,Id:43A0857299AE3B82E100000086F78463,SId:-1,Items:0,MaxI:0 
    I Set last container id 0108331b71512ab15b57 for conversation id 43956070B2A13B82E100000086F78463 
    I Set last container id 0108331b72e737e90913 for conversation id 439C13B86D8D3B82E100000086F78463 
    I Set last container id 0108331b721c2005bfc3 for conversation id 439802465AA13B82E100000086F78463 
    I Set last container id 0108331b70094c518120 for conversation id 4395713CB2A13B82E100000086F78463 
    I Outbound file size for user FALTERMEIERB is 7536 
    I GzipDataCompression: Gzip data compression is switched on 
    I Inbound file size for user FALTERMEIERB is 9432 
    I -
    InboundContainer created: Type:R,Id:43A0857F99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:15 
    I -
    InboundContainer created: Type:R,Id:43A0857F99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:15 
    I -
    InboundContainer created: Type:R,Id:43A0859199AE3B82E100000086F78463,SId:-1,Items:0,MaxI:2 
    W Request ID must have a length of 32 but it has a length of 20 Content: 0108331b71512ab15b57. Padding request id up with empty spaces. 
    I Processed Smart Sync inbound message for conversation id 43956070B2A13B82E100000086F78463 
    I Dumping file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    successKeine Download-Daten aus R/3 im Downloader gefunden 
    I End of content of file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    I Reset last container id for conversation id 43956070B2A13B82E100000086F78463 
    I -
    InboundContainer created: Type:R,Id:43A0858699AE3B82E100000086F78463,SId:-1,Items:0,MaxI:2 
    W Request ID must have a length of 32 but it has a length of 20 Content: 0108331b70094c518120. Padding request id up with empty spaces. 
    I Processed Smart Sync inbound message for conversation id 4395713CB2A13B82E100000086F78463 
    I Dumping file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    successKeine Download-Daten aus R/3 im Downloader gefunden 
    I End of content of file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    I Reset last container id for conversation id 4395713CB2A13B82E100000086F78463 
    I -
    InboundContainer created: Type:R,Id:43A0858B99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:5 
    E Error while Smart Sync inbound processing: java.lang.NullPointerException 
    java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.syncIn.processors.InternalTopRowProcessor.assignStateIdWithWriter(InternalTopRowProcessor.java:413) 
    at com.sap.ip.me.smartsync.syncIn.processors.ProcessorTopSuccessReplace.startWithContainer(ProcessorTopSuccessReplace.java:81) 
    at com.sap.ip.me.smartsync.syncIn.processors.RowProcessorManager$RowProcessorDispatcher.start(RowProcessorManager.java:497) 
    at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor$3.startTop(SaxSyncInProcessor.java:515) 
    at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor$3.getNextHandler(SaxSyncInProcessor.java:437) 
    at com.sap.ip.me.xmlParser.MIXMLEventHandlerManager.startElement(MIXMLEventHandlerManager.java:80) 
    at com.sap.ip.me.xmlParser.MIXMLParser$ElementParser.parse(MIXMLParser.java:527) 
    at com.sap.ip.me.xmlParser.MIXMLParser.parse(MIXMLParser.java:164) 
    at com.sap.ip.me.smartsync.syncIn.SaxSyncInProcessor.processSyncInMessage(SaxSyncInProcessor.java:87) 
    at com.sap.ip.me.smartsync.syncIn.SyncInRuntimeImpl.processSyncInMessage(SyncInRuntimeImpl.java:250) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:344) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    I Processed Smart Sync inbound message for conversation id 439802465AA13B82E100000086F78463 
    I Dumping file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    439802C55AA13B82E100000086F7846343A0858999AE3B82E100000086F78463successAlle Updates für einen TOP-Block erfolgreich (seqNo= 31, TOP Cntr=0000000001)000100012720053J 05 12 
    I End of content of file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    E java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.syncIn.SyncInRuntimeImpl.processSyncInMessage(SyncInRuntimeImpl.java:284) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:344) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    E Error while Smart Sync inbound processing: Error while Smart Sync inbound processing: java.lang.NullPointerException. Reset Smart Sync data on device to ensure consitency with middleware. 
    java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:351) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    E Error while Smart Sync inbound processing: Error while Smart Sync inbound processing: java.lang.NullPointerException. Reset Smart Sync data on device to ensure consitency with middleware. 
    java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:351) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    W Exception while proccessing method SMARTSYNC 
    java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:368) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    E Exception while processing inbound container 43A0858B99AE3B82E100000086F78463 
    java.lang.RuntimeException: Error while Smart Sync inbound processing: java.lang.NullPointerException 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeImpl.process(SmartSyncRuntimeImpl.java:368) 
    at com.sap.ip.me.smartsync.core.SmartSyncRuntimeManager.process(SmartSyncRuntimeManager.java:214) 
    at com.sap.ip.me.smartsync.core.SyncAdapter.process(SyncAdapter.java:56) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSingleContainer(SyncManagerImpl.java:160) 
    at com.sap.ip.me.sync.SyncManagerMerger.processInboundContainers(SyncManagerMerger.java:166) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:709) 
    at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1142) 
    at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:774) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:402) 
    at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:285) 
    at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79) 
    at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:447) 
    at java.lang.Thread.run(Thread.java:534) 
    I -
    InboundContainer created: Type:R,Id:43A0858F99AE3B82E100000086F78463,SId:-1,Items:0,MaxI:3 
    I Processed Smart Sync inbound message for conversation id 439802465AA13B82E100000086F78463 
    I Dumping file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    43A0858D99AE3B82E100000086F78463000100012720053J 05 123J 05 12S 
    I End of content of file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    I Reset last container id for conversation id 439802465AA13B82E100000086F78463 
    I -
    InboundContainer created: Type:R,Id:43A0858499AE3B82E100000086F78463,SId:-1,Items:0,MaxI:4 
    I Processed Smart Sync inbound message for conversation id 439C13B86D8D3B82E100000086F78463 
    I Dumping file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    43A0858299AE3B82E100000086F784630001000095200500100010000952005001000000000000100601FLACHSTAHL 80 X 3 MM,DIN 10173J 05 0588.0000.000MFaltermeier 
    I End of content of file 'c:ProgrammeSAP Mobile InfrastructurelogsmartSyncInboundTmp.txt' 
    I Reset last container id for conversation id 439C13B86D8D3B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 43956071B2A13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.ccms.LastSuccessfulSyncAlert on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.services.os.AgentManager$AgentSyncEventListener on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.core.StatusUpdater for conversation id MI544553545f55534552 / 43A083B699AE3B82E100000086F78463 (User: TEST_USER, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) 
    I SyncEvent Performing com.sap.ip.me.ccms.AlertManagerImpl on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.sync.LogSender on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 4395713CB2A13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439802475AA13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439C13B96D8D3B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.core.StatusUpdater on ConversationId MI46414c5445524d4549455242 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.core.RegistryInboundProcessingLog$RegistryInboundProcessingLogSyncEventListener on ConversationId MI2853484152454429 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 43956070B2A13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 4395713DB2A13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.core.StatusUpdater for conversation id MI505545545a4b41554c / 43803A5EFBBB3102E100000086F78463 (User: PUETZKAUL, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439802465AA13B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439C13B86D8D3B82E100000086F78463 
    I Skip performing Sync Event (10) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 43956071B2A13B82E100000086F78463 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.ccms.LastSuccessfulSyncAlert on ConversationId MI2853484152454429 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.services.os.AgentManager$AgentSyncEventListener on ConversationId MI2853484152454429 
    I Skip performing Sync Event (2) com.sap.ip.me.core.StatusUpdater for conversation id MI544553545f55534552 / 43A083B699AE3B82E100000086F78463 (User: TEST_USER, MSD: Name: / MOBILEENGINE_JSP (V. 250900), Target=, Type=com.sap.ip.me.core.FrameworkApplicationType) 
    I SyncEvent Performing com.sap.ip.me.ccms.AlertManagerImpl on ConversationId MI2853484152454429 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.sync.LogSender on ConversationId MI2853484152454429 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 4395713CB2A13B82E100000086F78463 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439802475AA13B82E100000086F78463 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I SyncEvent Performing com.sap.ip.me.smartsync.core.SyncAdapter on ConversationId 439C13B96D8D3B82E100000086F78463 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 
    I Skip performing Sync Event (2) com.sap.ip.me.smartsync.core.SyncAdapter for conversation id (null) 

  • Error while Running sample Smart Sync Application

    Hi all,
    I followed step that has been given on mdk 2.5 tool kit <b>to create a Sample  Smart Sync application which donwloads the short text and country code</b> with SyncBo,metadata xml and MCD,
    while running a smart sync on mi client i am getting an error..................
    <b>Error: 500
    Location: /me/jsp/home/home.jsp
    Internal Servlet Error:
    javax.servlet.ServletException
         at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:461)
         at jsp.home.home._jspService(Unknown Source)
         at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
         at org.apache.tomcat.core.Handler.service(Handler.java:287)
         at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
         at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
         at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.dispatchRequest(AbstractMEHttpServlet.java:573)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.doGet(AbstractMEHttpServlet.java:343)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.service(AbstractMEHttpServlet.java:164)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
         at org.apache.tomcat.core.Handler.service(Handler.java:287)
         at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
         at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
         at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
         at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
         at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
         at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
         at java.lang.Thread.run(Unknown Source)
    Root cause:
    java.lang.NullPointerException
         at jsp.home.home._jspService(Unknown Source)
         at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
         at org.apache.tomcat.core.Handler.service(Handler.java:287)
         at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
         at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
         at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.dispatchRequest(AbstractMEHttpServlet.java:573)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.doGet(AbstractMEHttpServlet.java:343)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.service(AbstractMEHttpServlet.java:164)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java)
         at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
         at org.apache.tomcat.core.Handler.service(Handler.java:287)
         at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
         at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
         at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
         at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
         at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
         at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
         at java.lang.Thread.run(Unknown Source)</b>
    please help me on this issue................
    regards,
    Venugopal

    HI Karthick,
    Thanks for your reply.
    while exporting the application it is running properly on NWDS platform as well in Eclipse platform but not in mi client.
    i am sure that,
    <b>MCD Name = Application Name = War file which is MDK_TUTORIAL_SYNC</b>
    Below is my Meta XML file:
    <b><?xml version="1.0" encoding="utf-8" ?>
    - <MeRepApplication schemaVersion="1.1" id="MDK_TUTORIAL_SYNC" version="250901">
      <Property name="CLIENT.BUILDNUMBER" />
      <Property name="C_APPLRESOLVE" />
      <Property name="DATA_VISIBLE_SHARED" />
      <Property name="EN">LANGUAGE</Property>
      <Property name="E_APPLRESOLVE" />
      <Property name="FACADE_C_CLIENT">X</Property>
      <Property name="FACADE_E_CLIENT">X</Property>
      <Property name="HOMEPAGE.INVISIBLE" />
      <Property name="INITVALUE" />
      <Property name="RUNTIME">JSP</Property>
      <Property name="TYPE">APPLICATION</Property>
    - <SyncBO id="ZNWW_EXM01" version="2" type="download" allowCreate="false" allowModify="false" allowDelete="false" reqDirectSync="false">
    - <TopStructure name="TOP">
    - <Field name="SYNC_KEY" type="N" length="10" decimalLength="0" signed="false" isKey="true" isIndex="true">
      <Input type="create">false</Input>
      <Input type="modify">false</Input>
      </Field>
    - <Field name="LAND_TEXT" type="C" length="50" decimalLength="0" signed="false" isKey="false" isIndex="false">
      <Input type="create">false</Input>
      <Input type="modify">false</Input>
      </Field>
      </TopStructure>
      </SyncBO>
      </MeRepApplication></b>
    reffer the above xml file and please find if  i miss any fields.
    regards,
    Venugopal.

  • Synchronization error occurred - you try syncing again. But a re-synchronization does not help.

    Hello Support,
    I use my MAC to the BlackBerry Desktop Manager 1.0.3 (16) for Mac. I have updated my BB9700 from 5.0.0.351 to 5.0.0.593. I use macosx 10.63 32bit. My Blackberry syncs but the calendar entries.
    I am T-Mobile customer. (Prosumer)
    When I try to sync my contacts with my Bold 9700, comes after a few seconds, the message, "synchronization error occurred - you try syncing again. But a re-synchronization does not help. A couple of contacts (20%) are transferred, then the process is canceled again and again. undecided
    Please help me!
    BlackBerry Bold 9900 | 7.1.0.258 |T-Mobile DE
    Complete Mobile L, Blackberry Flat, I´m Blackberry and Mac addict.
    I love it..
    Solved!
    Go to Solution.

    Curvey8900 wrote:
    Your support has helped. There was a bug with the contacts and not with the calendar.
    Thank you for the prompt support.
    One question I have:
    Advanced settings can be seen really very insignificant. Can you pass it, you're from rim?
    HI,
    First I am glad you figured it out!
    "One question I have:
    Advanced settings can be seen really very insignificant. Can you pass it, you're from rim?"
    I take it you mean the advanced settings tab is hard to see?
    Seriously, you are asking a fellow by the name of  "BIFOCALS"??:smileyvery-happy
    I am not with Rim, just another user like yourself. As far as your opinion, you just posted it!
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Smart Sync Error

    I try to run my first smart sync application from the smart sync tutorial on the mdk , but when I try to sync with the mi server I get "FieldValue cannot be null" message on the mi client trace . I use the merep_contact_getlist bapi wrapper that comes with sap installation , and I have generayed the records as it specifed in the mdk , my mi client , server and nwds are nw04 sp16 version.
    I don't know how to continue from here ?

    hello anna,
    if this happens on the initial data download, try checking
    on your table data e.g. MEREP_PERSON for mandatory fields
    having an empty values.
    check as well your syncbo definitions. you might have set
    all the fields as keys which will make the framework check
    for null values.
    regards
    jo

  • Smart sync application

    Hi!!!
       I am using WebAS 6.40 SP16 and MI client is MI2.5 sp15 patch04.
    I want to create a smart sync application for practice.I am just trying the examples given in the MDK
    (for them the BAPI wrappers already exist).I created a syncBO for the bapi wrapper MEREP_CONTACT_GETLIST.I followed the
    procedure given there.But finally When I deployed the aplication on the webConsole and assigned a user to it,the link for the
    application is coming.But When I click on that I am getting the following error.
             Error: 500
    Location: /me/jsp/login/login.jsp
    Internal Servlet Error:
    javax.servlet.ServletException
    at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:461)
    at jsp.login.login._jspService(Unknown Source)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
    at org.apache.tomcat.core.Handler.service(Handler.java:287)
    at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
    at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
    at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.dispatchRequest(Unknown Source)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.doGet(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.service(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
    at org.apache.tomcat.core.Handler.service(Handler.java:287)
    at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
    at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
    at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
    at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
    at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
    at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
    at java.lang.Thread.run(Thread.java:534)
    Root cause:
    java.lang.NullPointerException
    at java.util.PropertyResourceBundle.handleGetObject(PropertyResourceBundle.java:103)
    at java.util.ResourceBundle.getObject(ResourceBundle.java:308)
    at com.sap.ip.me.api.services.MEResourceBundle.handleGetObject(Unknown Source)
    at java.util.ResourceBundle.getObject(ResourceBundle.java:308)
    at java.util.ResourceBundle.getString(ResourceBundle.java:274)
    at jsp.login.login._jspService(Unknown Source)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
    at org.apache.tomcat.core.Handler.service(Handler.java:287)
    at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
    at org.apache.tomcat.facade.RequestDispatcherImpl.doForward(RequestDispatcherImpl.java:222)
    at org.apache.tomcat.facade.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:162)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.dispatchRequest(Unknown Source)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.doGet(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at com.sap.ip.me.api.runtime.jsp.AbstractMEHttpServlet.service(Unknown Source)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java)
    at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java:405)
    at org.apache.tomcat.core.Handler.service(Handler.java:287)
    at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java:372)
    at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java:806)
    at org.apache.tomcat.core.ContextManager.service(ContextManager.java:752)
    at org.apache.tomcat.service.http.HttpConnectionHandler.processConnection(HttpConnectionHandler.java:213)
    at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java:416)
    at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java:501)
    at java.lang.Thread.run(Thread.java:534)
      What could be the possible error? Are there any sample examples for creating a smart sync application...
    Kindly help me in this issue.

    Hi Veerabhadram Mantha ,
    <<Please guide me in that I could not understand what is meant by deploying the application with language resource text.Could please u explain that?Should I need to make any configugurations in the WebAs server before
    >>
    Jo meant ,
    just include the property file in ur application(because of that missing resource exception) ,then export it as WAR file and upload that WAR file corresponding to ur created MCD through Web Console ,assign that to particular user , while sync it will get downloaded to the client device (this downloading is just like deploying a J2EE application in to the server . in our case tomcat is the server for JSP Runtime).(deploy).
    If u need to change entries in the configuration file (Client specific configuration), then only u have to do conifiguration in MI server(if ur MI server is configured properly).
    <<Exception is Missing Resources>>
    Have u included any resources(language specific property files or property files for configurations) in your SmartSync Application?.
    If yes,
    correct the reference to that resource file in ur code.
    one more thing..
    r u using SP 09 version of developer studio for creating Smart Sync Applications.
    Structure and working of(APIs used for running application in cliet side.)applications developed in SP 09 is different from those applications created in higher versions(from SP 11 v onwards ).
    If u r using SP 9 , then atleast upgrade or install SP 11 (i think latest is SP 16) and try to create applications in that.
    just refer this forum , in this forum i have already discussed in detail about the structural differeces of applications in SP 09 and SP 11 or higher .
    Re: SAP MAU MVC
    After making changes to ur application , u dont have to uninstall that application . u can modify the installed applications using this way .. just refer this blog.....
    /people/kishor.gopinathan/blog/2006/03/17/how-can-we-apply-mi-application-patches
    <<smart sync tutorial for creating smart sync applications.
    Are there any other documnets for the same purpose?
    >>
    just refer these links for help.
    http://media.sdn.sap.com/public/html/submitted_docs/MI/MDK_2.5/content/appdev/smartsync/defining_syncbo.html
    http://help.sap.com/saphelp_nw04/helpdata/en/a6/c32a89005ab2449cf95e5b0731ee40/frameset.htm
    http://media.sdn.sap.com/public/html/submitted_docs/MI/MDK_2.5/content/appdev/smartsync/bapi_wrapper_types.html
    Troubleshooting guide
    http://sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/909d75c3-0801-0010-5f92-920a78c53daa
    Regards
    Kishor Gopinathan

  • It's Smart Sync selective posible?

    We need technical advising about Synchronization methods on Mobile Engine 2.1 or 2.5.
    (The plataform is still undefined).
    We have to develop a customer application which have to implement management of orders.
    Our customer would like us to implement a mechanism to support this case:
    If the user has a very important order, he could sinchronize at once without shynchronizing the whole database changes.
    We know how to do this using Generic Sync whithout problems. But, can we do so using Smart Sync? How?

    OK. Today, i finally found half a solution. . .
    pretty simple. but works for now- unfortunately I have to manually sync...
    so-
    I created a smart folder with all flagged feeds in Mail.app
    I wanted to view my flagged feeds on my other macs
    I didn't want to use yet another piece of software, or web based app.
    My simple solution is - keep a folder on my me.com server named RSS...
    Now, go to your smart folder, drag and drop all the flagged feeds to your me.com folder.
    head home, read feeds, unflag, or better delete when done...
    now, can anyone tell me how to create a rule or some-such to make the moving of flagged feeds to my me.com account automatic?
    Rules don't seem to have "flagged" only as an option.
    thanks thanks thanks!

  • SCCM 2012 SP1 WSUS/Software Update Point Synchronization error on CAS.

    Hi All, 
    Good day to all you. 
    I would like to seek all your help on this issue that i have encountering. 
    My SCCM 2012 SP1 CAS are having a synchronization error in WSUS/Software update point. The CAS have intergrated WSUS role in it. The last good synchronization was on July 16, 2014. No error log found on WCM.log and WSUSctrl.log
    Error: 
    Sync failed: UssNotFound: WebException: The request failed with HTTP status 404: Not Found.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall).
    Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS
    SMS_WSUS_SYNC_MANAGER  7/22/2014 3:05:32 PM 5776 (0x1690)
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=MYHQKUL990707S.sdb.com SITE=C01 PID=6948 TID=5776 GMTDATE=Tue Jul 22 07:05:32.796 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS"
    ISTR1="UssNotFound: WebException: The request failed with HTTP status 404: Not Found.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)"
    ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    SMS_WSUS_SYNC_MANAGER  7/22/2014 3:05:32 PM 5776 (0x1690)
    Sync failed. Will retry in 60 minutes
    SMS_WSUS_SYNC_MANAGER  5776 (0x1690)
    below are wsyncmgr.log:
    Setting sync alert to active state on site C01  SMS_WSUS_SYNC_MANAGER (0x1690)
    Sync time: 0d00h01m14s SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    Wakeup for a polling cycle SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    Starting Sync SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    Performing sync on retry schedule SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    Read SUPs from SCF for MYHQKUL990707S.sdb.com  SMS_WSUS_SYNC_MANAGER 5776 (0x1690)
    Found 1 SUPs SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    Found active SUP MYHQKUL990707S.sdb.com from SCF File.
    SMS_WSUS_SYNC_MANAGER 5776 (0x1690)
    STATMSG: ID=6701 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=MYHQKUL990707S.sdb.com SITE=C01 PID=6948 TID=5776 GMTDATE=Tue Jul 22 07:04:20.750 2014 ISTR0="" ISTR1="" ISTR2="" ISTR3=""
    ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    SMS_WSUS_SYNC_MANAGER 7/22/2014 3:04:20 PM
    5776 (0x1690)
    Synchronizing WSUS server MYHQKUL990707S.sdb.com  SMS_WSUS_SYNC_MANAGER 5776 (0x1690)
    STATMSG: ID=6704 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=MYHQKUL990707S.sdb.com SITE=C01 PID=6948 TID=5776 GMTDATE=Tue Jul 22 07:04:21.763 2014 ISTR0="" ISTR1="" ISTR2="" ISTR3=""
    ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    SMS_WSUS_SYNC_MANAGER 7/22/2014 3:04:21 PM
    5776 (0x1690)
    Using account sdb\SCCM-Admin to connect to WSUS Server
    SMS_WSUS_SYNC_MANAGER 5776 (0x1690)
    Synchronizing WSUS server myhqkul990707s.sdb.com ...
    SMS_WSUS_SYNC_MANAGER 440 (0x01B8)
    sync: Starting WSUS synchronization SMS_WSUS_SYNC_MANAGER
    440 (0x01B8)
    Sync failed: UssNotFound: WebException: The request failed with HTTP status 404: Not Found.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall). Source:
    Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS
    SMS_WSUS_SYNC_MANAGER 7/22/2014 3:05:32 PM
    5776 (0x1690)
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=MYHQKUL990707S.sdb.com SITE=C01 PID=6948 TID=5776 GMTDATE=Tue Jul 22 07:05:32.796 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncWSUS"
    ISTR1="UssNotFound: WebException: The request failed with HTTP status 404: Not Found.~~at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)"
    ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    SMS_WSUS_SYNC_MANAGER 7/22/2014 3:05:32 PM
    5776 (0x1690)
    Sync failed. Will retry in 60 minutes SMS_WSUS_SYNC_MANAGER
    5776 (0x1690)
    All response is much appreciated
    Thank You

    Hi,
    I recommend you look at the IIS log. Maybe it can give us some clues.
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • ActiveSync reporting generic "Synchronization error", anyone have any ideas?

    I am using my Treo 700wx on my Windows XP Home desktop computer, and have in the past been able to sync with Outlook 2003.  My wife recently purchased a new windows mobile smartphone and began using ActiveSync under her computer profile, and since then ActiveSync reports a generic "Synchronization error" message in the Activesync window when I place my Treo in the USB cradle.  It does indicate that I am connected just fine.  I redownloaded the most recent ActiveSync files from Microsoft (4.5.0) and used the repair option without success.  I also upgraded my Treo Phone software to v. 1.22 - VZW also without any change in my ability to sync my data.  Does anyone have any suggestions as to the next step?
    Thanks.
    Post relates to: Treo 700wx (Verizon)

    I have only seen a generic syncrhronization error when trying to do remote synchronization, so pretty much sounds like your device is trying to sync to a diff computer than that one it is connected to.
    First simple check is to delete the partnership the device has with your computer and see if that helps
    1. With the mobile device disconnected from your computer, start ActiveSync, click Delete Partnership on the File menu, and then click the partnership you want to delete.
    2. Soft reset the mobile device. For information about how to do so, view the documentation that is included with your the mobile device.
    3. IMPORTANT: When you perform this step, if you have data on your mobile device that is not yet on your computer, you should choose Combine when you receive a message that asks what you want to do with existing data on the mobile device.
    Connect your mobile device to your computer, and then modify your initial settings by using the New Partnership Wizard. Note that the New Partnership Wizard automatically starts after you connect your mobile device.
    Message Edited by HardBeatZ on 07-06-2008 10:21 PM

  • Smart sync  processing exception

    hi
    i was able create notification,
    i can see the notification getting created
    in the backend, but i was not able to get the
    notification number back to my device 
    it says there is an exception  in processing
    can any one tell me wht can be done to get the notification number
    with regards
    sid

    hello sid,
    wath is 'notification' that you request?
    during my development for sap mobile (MI 2.5) i have writed a code for check return msg for :
    <b>1- technical communication with backend
    2- return msgs from BAPI</b>
    for troubleshooting in sap r3-was,
    in sap system check transaction 'merep_mon' & 'merep_log' for msg of sync.
    for trap your msg into java code,
    your class need to implements MessageReplyObserver, SyncBoInDeltaObserver.
    check javadoc at <i>http://media.sdn.sap.com/public/html/submitted_docs/MI/MDK_2.5/content/javadoc/com/sap/ip/me/api/smartsync/package-frame.html</i>
    <b>note 1</b>
    - if you want to trap the sync log (logon failed, connectione to server failed, http error,),
    after the call 'synchronizeWithBackend()'
    write:
    <i>SyncLog syncLog = SyncLog.getInstance();
    if (syncLog.getFailureMessages() != null) {
    for (int i=0; i<syncLog.getFailureMessages().length;  i++) {
    // e.g.
    if (syncLog.getFailureMessages()<i>.equals
    ("Error: cannot connect (java.net.NoRouteToHostException: " +
    "No route to host: connect)"))
    System.out.println("Timeout from server. No connection available ") ;
      System.out.println("sync message : " +  syncLog.getFailureMessages()<i>)
    if (syncLog.getSyncException() != null)
    System.out.println("sync error:" + syncLog.getSyncException().toString());
    // example of start - end smart sync msgs
         public void messageReplyReceived(MessageReply arg0)
              System.out.println("MessageReply text: " + arg0.getText()) ;
              if ( arg0.getType()==MessageReplyType.SYNC_BEGIN) {
    //sync begin
    if ( arg0.getType()==MessageReplyType.ERROR)
    // error: your data isn't not uploaded / downloaded into sap layer,
    // reset of miclient data KO
              else if ( arg0.getType()==MessageReplyType.RESET_SUCCESS)
    // reset of device id completed. a new mobile id is created into was layer for a new installation of miclient
    else if ( arg0.getType()==MessageReplyType.SUCCESS) {
    // sync success: upload/ dwnload data OK in sap system
    </i>
    <b>note 2</b>
    // implements this method if you want to read error MSG from your BAPI
    if(syncBoInDelta.getSyncReply().getType()==SyncReplyType.ERROR)
    String msg = syncBoInDelta.getSyncReply().getText() ;
    System.out.println("Risposta del server : msg : " + msg ) ;
    public SyncBoInDelta receivedSyncBoInDelta(SyncBoInDelta syncBoInDelta)

  • Synchronization error CRTranDB::AddNew : Duplicate record Id - FFFFF99B

    I very recently upgraded to the new Blackberry Desktop Software for my Torch 9810.  the transition seemed to go well, I did a number of syncs w/o problems.  This morning I suddently received the sync error in the subject line, which is preventing me from completing a sync.  Help?
    Syncing w/ Microsoft Outlook
    Matt

    Hello,
    To resolve the synchronization error "CRTranDB::AddNew : Duplicate record Id", please backup your BlackBerry® smartphone and clear the Address Book All database.
    The following KB articles provide the steps to backup and to clear the Address Book All database.
    "How to back up data on a BlackBerry smartphone" http://bbry.lv/IWfPl0
     "How to clear the user content databases from the BlackBerry smartphone" http://bbry.lv/JtQKcw
    Once the Address Book All database has been cleared, please try to synchronize again.
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Synchronization error message

    BB smartphone: Tour, BB Desktop: 5.0.1, PC OS: Win XP
    When I sync, it freezes while showing the bar for "Synchronization Progress" .  After I cancel the sync, the error message "Exception in Desktop Sample [16389]" pops up and has to be deleted 3 times before the desktop manager program disengages.  If I deselect "run add-in actions" on my synchronization  configuration, I don't get the error messages.  That works for backing up my organizer, but doesn't get the updates for my Tarascon, GAYF and Tarascon ER programs (all from USBMIS) to my Tour.
    How do I fix this?

    Hi and welcome to the forums!
    Please post the following info:
    PC manufacturer and model
    What version of WIndows OS (please specify 32-64 bit.
    What version of MS Outlook is installed
    Which version of Desktop Software you upgraded to 7.1 initially
    What version of device OS you are running on your Curve 9800
    What version of device OS you have loaded into the desktop manager
    While you gather that info I will check the error message from the MS Windows support side. I have attached some similar error messages but not your specific message.
    Thanks,
    Bifocals
    KB03295 How to verify which version of BlackBerry smartphone software is installed on the computer using BlackBerry Desktop Software
    KB05349 How to extract the event logs on a BlackBerry smartphone
    KB12268 Synchronization support for BlackBerry Desktop Software for Windows
    KB31008 Error "Careened:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing with the BlackBerry Desktop Software
    KB29931 Error "Unable to get default folder for <PIM Item>" when Synchronizing with BlackBerry Desktop Software 7.0
    Late add:  Desktop Software Release notes for 7.1
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Synchronization error between LMDB and SMSY

    Hello Experts
    I have a sync error between LMDB and SMSY entries. I want your help to make this synchronization to Solution Manager 7.1 SP07.
    Thank you very much for your help
    Juan Carlos Salazar R

    Solman Setup - Configuration Lost
    To try to solve the synchronization error
    I have been running a Report for get some information and as a consequence all the information into the solman configuration was lost. I mean everything, all the clock (the date of modification) are in zero, and all the status are grey.
    Someone know How to bring this information back; without performing a backup or to perform a setup again.
    The report is the RLMDB_SYNC_TECHNICAL_SYSTEM

Maybe you are looking for