Smart-View Issue  Very urgent

When I select Add-Ins in excel, the hyperion drop-down menu no longer appears.
A custom tool bar appears after selecting in the Add-Ins that contains an icon for hyperion connection manager. However, a run-time error 53 appears after clicking.
Edited by: 795788 on Jan 28, 2011 12:19 PM

SmartView Shows as Custom Toolbar Instead of Hyperion Menu. [ID 814257.1]
     Modified 01-APR-2010 Type PROBLEM Status PUBLISHED     
In this Document
Symptoms
Cause
Solution
Applies to:
Hyperion Essbase - Version: 9.3.1.2.00 to 9.3.1.3.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.
Symptoms
The SmartView tool bar shows up as custom toolbar under Add-in instead Hyperion Ribbon and gives the following error message when clicking any button on the toolbar:
"Microsoft Visual Basic
Run-time error '53':
File not found: HsAddin"
If you manually add SmartView it will bring up the connection manager box but Excel crashes when it tries to connect to Essbase.
Cause
The custom toolbar for SmartView shows up by disabling the SmartView COM Add-in.
Solution
Steps to enable the SmartView COM to show Hyperion Ribbon and Hyperion Menu correctly.
1. Go to Microsoft Office button and then click Excel Options.
2. Click Add-Ins.
3. Under Manage, click COM Add-in, and then click Go.
4. Check the SmartView COM Add-in or Click Add button to browse and add SmartView Add-in (HsAddin.dll) if it does not exist.
Result: Hyperion SmartView appears under COM Add-in list with check mark and SmartView ribbon and Menu command under Add-in appear correctly.
Related
Products
Middleware > Enterprise Performance Management > Essbase > Hyperion Essbase

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