Smartview connectivity to HFM issue

Problem Description
Smartview is not connecting to HFM application. Other apps like Essbase, Workspace (IR & FR) all are fine.
Smarview v 11.1.2.2 & HFM v.11.1.2.2;
Error Codes
Failed to Authenticate users.
Problem Category/Subcategory
Shared Services
Template Question Responses
1) ### Impact on Business ###
We are in phase of Hyperion Upgrade & go live is in a month. Smartview is throwing connection/failed authentication error when connecting to HFM rest other apps are all fine. Even Admin account throws the same error,
HFM is all fine and same user is able to connect to the apps .
We tried few tips from Knowledge base and yet the error persists. Go live is on hold so are users testing it. its very severe impact for users.

Hi,
Do anyone face the same Issue.If yes,pls help me in this regards.We have even raised a SR for this.
Cheers,
Charan

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    From: Joe [mailto:[email protected]]
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    Error 11; hfmSmartViewAppPool; 05/22/2012 21:57:09; CHITRegistryWrapper.cpp; Line 23; <?xml version="1.0"?> <EStr><Ref>{D63605EF-E448-4F74-9DA1-C26F046D026B}</Ref><AppName/><User/><DBUpdate>1</DBUpdate><ESec><Num>-2147221164</Num><Type>1</Type><DTime>5/22/2012 9:57:09 PM</DTime><Svr>ServerName</Svr><File>CHITRegistryWrapper.cpp</File><Line>23</Line><Ver>11.1.2.1.000.3082</Ver></ESec></EStr>
    When trying to access the HFM application via Workspace, receive a Class not registered warning. HFM application will not open. You are left at Workspace homepage.
    I can run Financial Management client and access the HFM application with no issues. I can run Financial Reporting reports against the HFM app. via workspace with no issues.
    We really need to get this working. SR is open with Oracle support. They recommended patch 12830755, but it did not help.
    Thanks,
    Mike

    Hi Mike,
    What is the user running hfmSmartViewAppPool on your IIS ?
    is there a possiblility that its rights has been updated recently ?
    you can try to update the user with your DCOM service admin user and restart IIS and HFM services.
    Hope it helps,
    Ahmet

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    Hi,
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    I tried re-installing the HsvAdmDriver, but still the problem persists. (nasbyphyp03 is the server name)
    But, i am able to access HFM Application from workspace and smartview.
    Please advice.
    Thanks,
    Siva

    Can anyone suggest me the solution ???
    We are struck with this and unable to process any Reports
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    Siva

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