SMS and Voicemail issues

Apologies in advance if this question has been answered previously, but I am going crazy! Since last Monday I am having two issues: 1) I cannot send or receive any text messages and 2) Anyone who tries to call me cannot reach voicemail and instead a message of "Call Failure" appears on my screen. Any ideas please?

SBLuv wrote:
Apologies in advance if this question has been answered previously, but I am going crazy! Since last Monday I am having two issues: 1) I cannot send or receive any text messages and 2) Anyone who tries to call me cannot reach voicemail and instead a message of "Call Failure" appears on my screen. Any ideas please?
First make sure that your signal display is showing bars, and that E is displayed in the blue box?
I take it that the phone rings when someone calls you, but that if you don;t answer it, it doesn't go to voicemail? If so, it may be a SIM card problem. Have you tried taking the card out and back in again? There's a small hole on top of the phone, next to the earphone recess. Use a paperclip and push firmly; the tray cill come out.
Let me know if this helps at all. Good luck.

Similar Messages

  • N80 SMS and Ringtone issues.

    Hi Everyone,
    My phone takes too long to send SMS (2 - 3min), my gallery freezes when you revert back to it after editing a picture and the ringtones play when my phone rings, but seconds later it slows down like a broken record!
    I have perform the *-3-Green reset, I have had the software updated and the issue is unresolved.
    I dont think Nokia knows what to do now except for reloading the firmware. (Theey have reloaded it a total 9 times since I got the phone in July 2006)
    Can anyone shine some light, apart from going to another brand?
    My carrier is Vadofone AU.
    Cheers.
    Nokia N80 Pearl Black | v4.0623.0.41 | RM-92 | 68.01
    Sydney, Australia

    in the application manager section of the Nokia N80 handset, is there anything that can be removed which may be causing slowness??
    i just looked and i have the following in the application manager section, what can i safely remove?
    QUICKOFFICE
    CATALOGS
    WIRELESS KEYBOARD
    SEARCH-LOCALPLUGINS - HK
    SEARCH LOCALPLUGINS - IT
    SEARCH LOCALPLUGINS - FI
    SEARCH LOCALPLUGINS - SE
    SEARCH LOCALPLUGINS - UK
    SEARCH LOCALPLUGINS - DK
    SEARCH LOCALPLUGINS - FR
    SEARCH LOCALPLUGINS - ES
    SEARCH LOCALPLUGINS - NO
    SETTING WIZARD
    ADOBE READER LE
    SEARCH-GLOBAL PLUGINS
    SEARCH
    SEARCH

  • SMS and MMS issues with Z10

    Every since I updated my phone (10.1.0.4181), my SMS and MMS have been failing. My SMS will often freeze on one conversaton for up to half an hour and won't let me type or move to a different conversation, though I can go back to the hub or access my apps. Clicking on a different conversation just takes me back to the one that it froze on. Sometimes the entire conversation area is just grey and I can't see anything. My MMS will not send at all, every time that I try it just fails and says "General Problems". When I try to receive them a download button pops up, but when I click on it the button just disappears and nothing happens. I have tried rebooting the phone and pulling the battery, neither has helped. I have tried turning the data off an on again (with a reboot in between) at the suggestion of someone else, but still without success. Everything else in the Hub functions properly, just not my SMS or MMS. Help!

    I am having this exact same problem, as well as my contacts list has been scrambled so that the names and numbers no longer match. The phone worked excellent until I updated to 4181 which has completely ruined the useability of my phone.
    If Bell gave you a fix for it PLEASE SHARE.

  • Z10 SMS and Email Issue

    After I upgraded to 10.2, my phone kept telling me that my SMS is full and that I can't receive messages. I read in one of the discussions that this is an ongoing issue. My other problem is this: Google mail is being rejected by the phone. It keeps telling me that it isn't a trusted site, something to that effect. What should I do? Any help/insight would be much appreciated. Thanks!
    "Opportunity follows struggle. It follows effort. It follows hard work. It doesn't come before."

    Hey manikandanb4u,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    We are aware of this issue, a KB article was created about the issue: www.blackberry.com/btsc/KB33694
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • TS2755 iOS 7.1 SMS and iMessage issues

    Ever since I updated my phone to 7.1 my iMessage and SMS has been playing up....I recieve some messages about 12 hours after they were sent, and some not at all. A lot of my friends are having the same issue. Are apple aware of this bug and are they working to fix it??

    I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
    I have had to turn iMessage off to ensure I receive messages sent to me.
    Apple do not seem to want to acknowledge this as a problem, so far.

  • SMS and Imessage issues

    So I have sms turned off in settings and imessaging turned on.  I am usually prompted to send a text message if someone else cannot receive the imessage but with one of my contacts it occasionally automatically send an sms message without prompting me and both of us have sms turned off.

    I have this problem also and I have visited an apple shore who couldn't help. I've reset all my settings and have fine a full system restore, with no solution.
    I have had to turn iMessage off to ensure I receive messages sent to me.
    Apple do not seem to want to acknowledge this as a problem, so far.

  • Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue.  I am also unable to send SMS and text messages without them eithe

    Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue.  I am also unable to send SMS and text messages without them either failing or not sending at all.  Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?

    Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
    My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.

  • I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

    I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

    Wifi:  my Cell phone will remember 10 wifi connections.  So delete any you don't use often and your home wifi and try to enter home wifi again.
    if it still won't connect to home wifi, call your internet provider for help.  You may need a newer router or different settings Or upgraded service.   Your phone seeks the best connection and will refuse lesser connections.
    last resort.  Backup the phone.  Do a full reset, then restore as new with the backup.
    if still not fixed, go back to apple and insist on repair or replacement.
    HOWEVER.   voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

  • Issue with recieving long SMS and Caller Name display

    Hi,
    Im new to the blackberry and  have looked around other forums & technical centre and havn't found any way to solve my issues although  i did find something about caller id problems.
    1) When people send me long SMS i.e over 160 characters long i keep recieving them in separate SMS and it becomes very confusing... i have owned over 7 different phones in the past and this has never been a problem. Is there any way to solve this?
    2) Quite often when someone calls me, i only seem to be able to see the callers number and not the Name, this is frustating as i have no idea who is ringing.
    Hope you can assist me.
    Thanks.

    It helps to give ALL the details of yoru device, such as your OS release on the device and your carrier as well.
    1.  Verizon blocks combined SMS over 160 characters on their BlackBerrys. You should fuss at them. Other carriers don't do this. An alternative for you is the application called "Beyond160", find it in AppWorld.
    2. There could be any one of three solutions... Try these:
    a. Make sure you set your own country code at Phone Dialer Screen > Options > Smart dialing.
    Set your country code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.
    * In the US, set this Country Code as "+1", and place your loca area code in the proper box (this normally the default setting in a new BB).
    b. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.
    * For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".
    c. You may have "Content Protection" set on your Address Book.
    Look at Options > Security > General Settings. Scroll down to Content Protection > Include Address Book = NO.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps.  Any thoughts?

    It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps.  Any thoughts?

    Hi clintfromid,
    Thanks for using Apple Support Communities.  I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Cheers,
    - Ari

  • I cant send sms and i try it all issues!

    i can not send sms and i try it all i make it and restore...i have 4s

    Is SMS turned on.  settings - message - send as sms -on
    Have you contacted your carrier to see if they can resolve the issue for you?

  • Voicemail issue since changing network (UK)

    Hi,
    I've recently changed networks from o2 to Three. I had my iPhone unlocked from o2 and started using my SIM 600 card that i purchased in a Three store.
    Initially i had no issue until i was left a voicemail. I soon realised that Three don't offer the visual voicemail facility, however this isn't the issue. On checking my voicemail and deleting it; i've now found that i constantly have the red dot icon (blank) over the voicemail tab on my "phone" app.
    I've checked my voicemails and have the reply fromt he voicemail stating "you have no new messages." There is no facility to check to see if there are saved messages so i can delete them, so i presume i have none. I receive the standard text message stating i have voicemail when i reboot the phone, even though i have no voicemail on checking! I've also found that when i check, my iPhone keeps checking for email and also for App updates when i have Email set to Manual (not pushed or fetched) and i certainly ain't hit the App Store!
    I've spoken to Three who said that there isn't an issue with the voicemail settings as its working however the technical customer advisor asked me to wait whilst he checked to see if there was anything else he could do to help me. On coming back he said that the tech department are investigating a potential issue to identify whether its a fault on the iPhone side or if its a fault on the Three side. My iPhone was working perfectly well with o2 and on removing the Three sim, and replacing it with another sim it worked perfectly well so i assume its Three's issue which is what i told him.
    I've tried a soft reset, i've tried a full restore - setting it up as a new phone or with a backup, still remains. I've tried calling and leaving a voicemail to see if i can flush the system, but nothing. My colleague at work is on Three with the same iPhone, same iOS update etc etc and she doesn't have the issue so I'm bemused.
    I read somewhere it could have something to do with the micro sim being an old and outdated sim - could this be the case?
    I'm looking for people's help as i'm heading to the Three store on Saturday to request a new micro sim so wanting some bullets to fire when i get there...
    If anyone can help, i'd be sincerely grateful!
    Cheers
    Paul

    Just as an update before i close the topic off...
    Went into the Three store today and explained the situation to the same guy who sorted the contract out for me. He said he'd never come across it before and couldn't understand why it was happening.
    I chanced my arm a little and although it was more or less the whole truth i'd bent the truth a little about the customer services number who didn't have a clue anyway and said that i'd done a bit digging on the internet and mentioned about the micro sim being outdated or something similar. He then offered to try it to sort the issue out, gave me a new micro sim and transferred my details over...got home and swapped the micro sims over.
    Voila, icon vanished and no issues thus far...on looking a little closer on the packaging that the micro sim comes with, the initial one i had was from Aug 2011, the newer one was from October 2011 so it may be possible that the post i'd found from googling the issue was correct.
    If the issue arises again i'll add to the topic, however so far so good - so i hope that others who may have this issue see this and try the above!
    Cheers

  • If I turn off iMessages on my iphone 5 and only use SMS, I am hoping this will this stop ALL my messages going to partners ipad? I only want 2 use SMS and not have any of my messages go to partners ipad so dont want to alter ipad settings.

    My situtation is this, my soon to be ex previously set up an ipad with both our numbers and we share a linked itunes/icloud account so if my phone is off he gets all my messages via his ipad that I DO NOT have access to his ipad at ALL. I can't set up my own itunes account (not yet until I leave him) otherwise he will know I am leaving him and it will cause major problems. So I was hoping that if I turn off iMessages on my iphone 5 and just talk to my family via SMS and NOT touch his precious ipad mini, that he wont be able to get my messages anymore and if I turn off iCloud storage and back up as well on my iphone only. Is this correct? Its just a temporary solution I am hoping. I have searched for days and hours and I just cant find this answer anywhere....
    Do I HAVE to turn off my phone number off or delete it on his ipad? I am really hoping I can just do this at my own end and not touch his ipad in anyway or have to change my itunes id YET. Once I leave him shortly, I will create a whole new ID etc.  I just wanna know if I can do this myself on my iphone only. Please any experienced help would be greatly appreciated. Thank you so very much.

    mazwig wrote:
    I just want to know if I turn off iMessages and iCloud Back up, and ONLY use SMS myself and my family just SMS's me - and do this on my PHONE ONLY and not touch his ipad (so he doesn't know), if he will get any of my messages I send or receive on his ipad please. Its just a temp thing and I just want to take action myself on my own phone and want to know if this will work. Does anyone know?
    SMS messages will not go to the iPad Mini. It's not capable of receving them. If you have access and can do it without it causing a problem, remove your iPhone from the Apple ID Support profile:
    Go to: https://supportprofile.apple.com/MySupportProfile.do
    Log in if not already logged in.
    Click on "Edit Products"
    Click on the "X" to the right of the product.
    Click "Unregister"
    If anyone in your family uses iMessage, they will go to both you and your boyfriend unless you do that.
    To be completely safe, you may want to simply use an alternate message app such as Skype, Viber, Whatsapp (assuming everyone has a smartphone) until the issue is resolved. Google Voice will also allow you to send and receive texts to another number on your phone.
    Best of luck.

  • Cannot see new SMS in SMS and MMS inbox when SMS and Email Inboxes are separate

    Blackberry 8310
    I have this frustrating problem that i am not able to view any new SMS in SMS and MMS Inbox when i change SMS and Email Inboxes to be separate, each time i have to go to View Folder SMS Inbox to see new messages.
    any help would be much appreciated

    Hi,
    I have the same issue, any solution available?
    Thanks,
    Steffen

  • Desktop SMS and Windows Mail don't work properly together

    Hi
    thought I would post there here as been having some issues with my Windows Mail but my desktop computer doesn't suffer same issues and on a Vista forum where I posted my problem a couple of very helpful told me who to try solving the issues.
    One of them suddenly realised I'd said my laptop was a Toshiba and apparently the Desktop SMS and Windows Mail just don't work properly together so the person suggested unless I use it to uninstall it apparently amongst the technically trained its known that these two programs don't like each other and would explain why my desktop doesn't have the issue but laptop does.
    After resetting the Windows Mail (tutorial on a vista site http://www.vistax64.com/tutorials/) Touch wood don't be put off by vistax64 as site does both 32 and 64 and followed Brink's excellent resetting Windows Mail (didn't restore any mail) and then uninstalled Desktop SMS and touch wood no more mail issues as has been giving me problems virtually daily with marking draft emails as read/sent.
    So had to click on forward then delete those bits and finish email to send it and touch wood since doing these two things as soon as send an email to draft or outbox get the number of emails in the brackets whereas before this wouldn't happen unless I closed the program then reopened it.
    Hoping these solutions have fixed my problem and wanted to share it with anybody else who wants to read this thread and would recommend the Vista 64 site as they're all really helpful over there and speak in non technical terms for those of us not technically trained.
    Debbie

    I have marked this as answered as it was more a post to help others who may have experienced the same problem I did and didn't get a reply or just didn't know that this program could be the reason their Windows Mail has issues that can't seem to be resolved any other way apart from ignore them and hope they don't get worse.

Maybe you are looking for