SMS and Voicemail issues

Apologies in advance if this question has been answered previously, but I am going crazy! Since last Monday I am having two issues: 1) I cannot send or receive any text messages and 2) Anyone who tries to call me cannot reach voicemail and instead a message of "Call Failure" appears on my screen. Any ideas please?

SBLuv wrote:
Apologies in advance if this question has been answered previously, but I am going crazy! Since last Monday I am having two issues: 1) I cannot send or receive any text messages and 2) Anyone who tries to call me cannot reach voicemail and instead a message of "Call Failure" appears on my screen. Any ideas please?
First make sure that your signal display is showing bars, and that E is displayed in the blue box?
I take it that the phone rings when someone calls you, but that if you don;t answer it, it doesn't go to voicemail? If so, it may be a SIM card problem. Have you tried taking the card out and back in again? There's a small hole on top of the phone, next to the earphone recess. Use a paperclip and push firmly; the tray cill come out.
Let me know if this helps at all. Good luck.

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