SMS not displaying contacts name

Question

When I receive SMS phone displays only phone number as messages sender, even though the same phone number is memorized in contacts. I've tried changing settings and message center number, but the problem persists.

Answer 1

Hmm. You didn't mention if phone calls are okay. If you don't receive calls that often, maybe you may not notice.
Have you checked for double/duplicate entries? Since you mentioned that pc suite froze during the synchronisation process, it could have duplicated some of your contacts.
If not, then you might want to try backing up your contacts again using PC Suite's synchronise option or use the Content Copier (Backup) feature before deleting all your contacts. Next, create one contact and have that contact send an SMS to your phone (or you can create a contact of your OWN phone number and send yourself an SMS) to see if the name shows up.
If the name shows up, try restoring all your contacts to see if it still happens. If yes, then you probably have duplicate entries somewhere.
Otherwise, you may want to consider a software upgrade using Nokia Software Updater.
Do remember to backup your phone contents before doing this.
Alternatively, since you didn't mention your phone model, you might try a hard reset with *#7370# which will wipe out all your phone data and reset your phone back to the factory state, but this only works for specific Symbian OS phones and if you have a S40 phone, this won't be an option.
"Try not. Do or do not, there is no try."
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