SMTP Send Mail - too many authenticated connection...

Using Outlook on a MAC, and within this last week I have started to get this error when sending mail. I have read all the forum posts and help documents on this issue and ensured that my settings are as described and yet I am still having this problem.
Should I be switching to IMAP to avoid this problem, and if so how do I do that without losing all my SMTP downloaded email?
Thanks for any insight - it is causing me real issues now as I'm job hunting and can't reply to job emails!!!!

Yes same problem for me. In the last three days, or so, I will get the random "too many authenticated connections" message. I have just phoned BT twice this afternoon and had great trouble understanding both Indian guys. One suggested he's fixed it by adjusting things at BT to accept "S Client Mail", whatever that means! That however didn't fix it. The second suggested I needed to reset password (easy option that one), until I pointed out that I am having no trouble with password use on the BT webmail page or through my phone. He then said I'd have to reload Outlook to solve the problem. Yeah right, like I'm gonna loose all my emails, settings and calendar to satisfy his theory of "if it doesn't work then reload it". There is clearly a server problem somewhere and OH, how I would love to speak to someone, (anyone), at BT who actually knows what they are talking about from a network/server angle. Anyone worth their salary in networks could trace my activity online and find out what was going on and why it was failing.
Setting POP3 and all others checked by BT as being correct.

Similar Messages

  • Too many authenticated connections

    I've got a customer with a BT line, sending via mail.btinternet.com.  For the last month or two they've complained that they keep getting asked for their password. 
    I've checked out the customer's system and I can see that it's not a password problem, but the SMTP server is instead coming back with "too many authenticated connections". 
    I can see that a host of BT customers on here are reporting password problems, I would guess that they are experiencing the same issue, that these are not password problems, but SMTP server issues on BT's new mail systems.  The message would suggest that the server is unable to take any more connections so some sort of resource issue at their end.
    Of-course unless you're looking under the bonnet of the SMTP connection, you won't be seeing this message, just the popup asking for your password again. It's not a password issue. If you try the connection multiple times, it will go in the end (when you get a connection that is willing to be accepted by the SMTP server. 
    I've configured the mail client to the letter, as per BT's stated configuration, and like I say, it will work on a percentage of connections. On a good run, you might get 10 out of 10 successes, other times 1 in 3.
    Please let me know if anyone is experiencing the same message.  The message could perhaps be a red-herring of some kind, perhaps not able to successfully negotiate the authentication / encryption using this particular mail client.  The customer is using Mac Mail and there do appear to be quite a few customers referencing Mac's / IOS on this forum, not many Outlook customers complaining.

    Hi Bookanengineer,
    Many thanks for your post, we have been away and asked some questions around this and the view is that this is unlikely to be an SMTP load issue. There is a limit to the number of authenticated connections we allow per user and the password pop ups being seen are more likely to be due to the customer having too many authenticated connections which could also be due to sessions not being closed correctly
    We believe that this is more likely to happen to client users as each time your client connects it opens an authenticated session. If, when you disconnect, the session does not close for whatever reason, the mail server still shows you with a session open. If that happens often you will quickly hit the limit for the number of sessions allowed per customer
    We do however need to eliminate other issues so need examples to further investigate, I appreciate that you are speaking on behalf of one of your customers, but  if you are able to send in any details to us so we can take a look that would be great. You can send in the details using the "Contact The Mods" link found in my profile.
    Thanks
    PaddyB
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • I can´t send or receive emails theres a message Too many simultaneous connections. (Failure)

    What can I do if theres a message that says Too many simultaneous connections. (Failure) an error in IMAP conection
    I can´t send or receive any emails

    Hi monic,
    I'm sorry to hear you are having mail issues on your Mac. I'm a bit unclear exactly which version of OS X you are currently using, but if you continue to have issues sending or receiving emails, you may find the troubleshooting steps outlined in the following article helpful:
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    Regards,
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  • ORA-30678: too many open connections with UTL_MAIL.send

    I'm have just recently started getting the ORA-30678: too many open connections error while calling the UTL_MAIL.send procedure to send emails via a pl/sql package. The call is made within a loop and there can be a significant number of calls made to this procedure. In fact, I received this error over 1400 times within the last three days. This was previously working until I made a change to the processing which now results in a larger number of emails/calls to this procedure. I don't see any documentation on how (or if) I can close the connection with UTL_MAIL.
    I'm using Oracle 11g. Any insight would be much appreciated.
    Thanks,
    Teri

    Looks like a bug possibly, check out this MOS Note:
    Ora-30678: Too Many Open Connections From UTL_MAIL [ID 788442.1]
    The bug note says it was fixed in 11.2. Not sure which version of 11 you are running.
    Edited by: Centinul on Apr 26, 2010 2:07 PM

  • UTL_MAIL --- ORA-30678: too many open connections

    Hello,
    I have a pl/sql package that sends out emails using UTL_MAIL pkg pointing to an Exchange server, an APEX app calls this pkg.. This package used to work fine for months but I recently noticed that some emails are not being sent as expected. The package loops through a set of action items satisfying some conditions and send emails based on that ( this number is expected to grow every day ). I checked the errors log and I found this error:
    ORA-30678: too many open connections
    I think this means that I have to close the connection everytime I send en email, but UTL_MAIL does NOT have a function or a proc to close connections, right ?
    I don't know what causes this error to happen, but I suspect that this started happening right after we re-pointed the UTL_MAIL pkg from a Lotus Notes server to an Exchange server.
    I am also seeing this error:
    ORA-29279: SMTP permanent error: 501 5.1.3 Invalid address
    I know where this error comes from (usually a null email id in the FROM or TO field ), but can this be causing the first error to happen ?
    Please advise if you got this error before, is it a bug in oracle 10g as I read in some blog ? or is the second error happening make the Exchange server refuse SMTP connections ???
    Thanks,
    Sam

    Hi Sam,
    seems to be a bug in UTL_MAIL if you ask me, as you are right - there is only /send/, no option to close, so I'd expect this to be done automatically.
    Anyway, though UTL_MAIL is usable for basic mailing, I prefer using a custom mail implementation based on UTL_SMTP. The most important reason is that most mail servers don't work without authentication. And if you have done this once, you can reuse the function/procedure/package as simple as UTL_MAIL. The good news is, that there are several examples published that provide you with the functionality you have in UTL_MAIL at once - with the difference, that you definetly get your connection closed when you expect it to be closed.
    You'll also be able to handle empty addresses. Perhaps this error actually causes UTL_MAIL to "forget" to close the connection, if this exception isn't caught before in order to close an open connection before raising it to the outside.
    One example implementation for using UTL_SMTP can be found [url http://www.morganslibrary.com/reference/pkgs/utl_smtp.html]here
    -Udo

  • ORA-30678: too many open connections

    Hi,
    I executed this procedure..
    CREATE OR REPLACE procedure
    TRY.e_mail_message
    from_name in varchar2,
    to_name in varchar2,
    subject in varchar2,
    message in varchar2
    is
    l_mailhost VARCHAR2(64);
    l_from VARCHAR2(64);
    l_to VARCHAR2(64);
    crlf VARCHAR2( 2 ):= CHR( 13 ) || CHR( 10 );
    l_mail_conn UTL_SMTP.connection;
    mesg VARCHAR2( 4000 );
    BEGIN
    select a.SERVER into l_mailhost from email_setting a where a.SERVER is not null;
    select a.USERNAME into l_from from email_setting a where a.SERVER is not null;
    l_from := from_name;
    --UTL_SMTP.open_data(l_mail_conn);
    dbms_output.put_line('email test ');
    mesg:= 'Date: ' || TO_CHAR( SYSDATE, 'dd Mon yy hh24:mi:ss' ) || crlf ||
    'From: <'||l_from||'>' || crlf ||
    'Subject: ' ||subject|| crlf ||
    'To: '||to_name || crlf || '' || crlf ;
    mesg:=mesg||message;
    dbms_output.put_line(mesg);
    l_mail_conn := UTL_SMTP.open_connection(l_mailhost, 25);
    UTL_SMTP.helo(l_mail_conn, l_mailhost);
    UTL_SMTP.mail(l_mail_conn, l_from);
    UTL_SMTP.rcpt(l_mail_conn, to_name);
    UTL_SMTP.data(l_mail_conn, mesg);
    UTL_SMTP.quit(l_mail_conn);
    exception
    when others then dbms_output.put_line(sqlerrm);
    END;
    However, email could not be sent to recipient. Below is the error message.
    Sending email to subject: Reminder to settle outstanding bil for Invoice No: CA/01062010/555
    call email_mssg cmd 3
    email test
    Date: 23 June 10 15:11:50
    From: <>
    Subject: Reminder to settle outstanding bil for Invoice No: CA/01062010/555
    To: [email protected]
    Please Settle Outstanding Bil for your Invoice No: CA/01062010/555. Thank you
    ORA-30678: too many open connections
    Below is the username I keyed in the email_setting table, with reference to the select username statement from the procedure as above.
    username in email_setting => [email protected]
    I also tried key in as '[email protected]' but still not working.
    Could someone suggest any solution? Thanks..

    Mr. Saubhik,
    Yes, no data passed for the From: as shown from the dbms output error message shown below:
    Sending email to subject: Reminder to settle outstanding bil for Invoice No: CA/01062010/555
    call email_mssg cmd 3
    email test
    Date: 23 June 10 16:15:04
    From:
    Subject: Reminder to settle outstanding bil for Invoice No: CA/01062010/555
    To: [email protected]
    Please Settle Outstanding Bil for your Invoice No: CA/01062010/555. Thank you
    ORA-29279: SMTP permanent error: 501 5.1.7 Invalid address
    I am clueless how to settle this. I don't want to hard code the sender's email address. Please help. Thank you.

  • Help needed : javamail Too many simultaneous connections

    Hello
    i'm using javamail to develop a webmail
    i've created a service Class , and all things works well , but i have a serious problem when i browse my webmail ( viewing folders: inbox / spam / etc or messages) i get an error saying :
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    i know that the imap server dosen't support more than 10 simultaneous connections.
    But i can't say to users using my webmail to do not a lot of actions !!! , and also when i use thunderbird for example it works fine without errors even if i do a lot of actions/connections
    How can i solve that problem ?
    Thanks
    A1 OK [email protected] authenticated (Success)
    A2 CAPABILITY
    * CAPABILITY IMAP4rev1 UNSELECT LITERAL+ IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1
    A2 OK Success
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    DEBUG: no connections in the pool, creating a new one
    * FLAGS (\Answered \Flagged \Draft \Deleted \Seen)
    * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen \*)]
    * OK [UIDVALIDITY 616267767]
    * 7 EXISTS
    * 0 RECENT
    * OK [UNSEEN 1]
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    A3 OK [READ-WRITE] INBOX selected. (Success)
    A4 STORE 1 +FLAGS (\Seen)+
    +* OK Gimap ready for requests from MyIP 24if2631473eyx.55+
    +A0 CAPABILITY+
    +* 1 FETCH (FLAGS (\Seen))+
    +A4 OK Success+
    +* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA XLIST CHILDREN XYZZY+
    +A0 OK Thats all she wrote! 24if2631473eyx.55+
    +A1 LOGIN myemail mypwd+
    +A1 OK [email protected] authenticated (Success)+
    +A2 CAPABILITY+
    +* CAPABILITY IMAP4rev1 UNSELECT LITERAL+ IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1
    A2 OK Success
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    * FLAGS (\Answered \Flagged \Draft \Deleted \Seen)
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    A4 STORE 1 +FLAGS (\Seen)
    * OK Gimap ready for requests from MyIP 23if2388548eya.46
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    * 1 FETCH (FLAGS (\Seen))
    A4 OK Success
    * CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA XLIST CHILDREN XYZZY
    A0 OK Thats all she wrote! 23if2388548eya.46
    A1 LOGIN custom.infoma1 mypwd
    A1 NO [ALERT] *Too many simultaneous connections. (Failure)*
    A2 LOGOUT
    * BYE Logout Requested 23if2388548eya.46
    A2 OK Quoth the raven, nevermore... 23if2388548eya.46
    A4 CLOSE
    A4 CLOSE

    Thunderbird supports disconnected or offline operation. It can disconnect from the server and then reconnect later
    and synchronize its state, so that you never know it was disconnected.
    You can do that too, but it's a lot of work.
    For webmail, the simplest approach is usually to have only one folder open at a time for each user.
    If your IMAP server is limiting you to 10 connections total, across all users, get a new IMAP server.

  • Too many database connections and configurator logins ?

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