Snow Leopard update won't restart, and how do I install Lion anymore?

Two questions, but the most pressing is the first one: after reinstalling Snow Leopard on my late-2011 Macbook Pro (due to Yosemite breaking Adobe CS6), I keep getting stuck on the purply space-screen. I've read in other discussions that this is somewhat of a common problem, but I have tried reseting PRAM and NVRAM, and installing the Mac OS X 10.6.8 Update Combo v1.1. None of this has worked. I ran disk utility and nothing came up, so in my novice understanding of these thigns I'm at a loss - any ideas? I have successfully reformatted and installed Snow Leopard on my laptop several times in the past, so this is a mystery now.
Second question: Navigating to my purchases in the Applications app, I can click on Download for Lion and Mountain Lion, but nothing happens. I tried "Option + Click" on the "Purchases" tab as that is supposedly the secret way to enable a re-download (however I don't remember having to do that a few months ago when I successfully reformatted my Macbook here). Assuming I ever solve the first issue above involving the purply-space screen, how do I upgrade to Mountain Lion (as CS6 and Rhino and Modo require it).
Thanks everyone! Really appreciate it.

Are you certain that you have a LATE 2011 MBP/ They all came with Lion installed. Early 2011 MBPs came with Snow leopard.
Do you have original Snow leopard installation disks that came with the MBP?
You can check by entering the serial number of the MBP (on the bottom) here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Post back the relevant model/year information.
Ciao.

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I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download

I downloaded and installed Lion on an external hard drive using my laptop which is running Snow Leopard I have now decided that I want to install Lion on my Laptop, but when I go to the App store and click on my purchases it will not download again

Thanks Dirk,
Tried your suggestion various ways but it had no effect the download button was still greyed out and the install button would not activate will keep trying to find a solution. I dont want to boot from the external hard drive that has Lion on mainly because it is a usb HD and the connection to my wireless modem slows the connection rate and downloading would take about ten hours

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

Hi, I am trying upgrade to Snow leopard 10.6.8 from 6.3(trying to install Lion). After downloading the software i m getting a message "can not install on the HD, install 6.5 before proceeding further. I coud not understand. Any suggestions, I appreciate.

install 6.5 before proceeding further. I coud not understand.
Just what it says - install os 10.6.5 before proceeding further. You can either do so through Software Update or use the Combo update from Apple's download site.
You should repair permissions and restart your computer prior to updating and upgrading.

My macbook pro running snow leopard updated a while ago, and now the low battery warning just pops up every 10 seconds even after I click ok, unless I plug it in. HELP!

Does anyone else have an issue of their macbook over warning? I like getting a warning when I'm at like 15%, 10% 5% and 1%. But the warning shouldnt be coming back the second after I click ok. It is extremely annoying!

Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on Mac portables with a battery you can remove
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery (to remove the battery - click here: MacBook or MacBook Pro).
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Still having problems? Replace steps 6 and 7 with the following:
Reconnect just the MagSafe power adapter.
Press the power button to turn on the computer,
Then reconnect the battery.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light will cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

Although the Snow Leopard updated to 10.9.2 Maverisck, so I then installed FCPX 10.1 I can not pour 4k video on your computer because it can not see the Sony FDR Ax100e. Thing left for me to do?

Although the Snow Leopard updated to 10.9.2 Maverisck, so Ithen installed FCPX 10.1 I can not pour 4k video on your computer because it can not see the Sony FDR Ax100e. Thing left for me to do?

Sony has put in a position that the camera was connected with their software called PlayMemories Home . This then allows you to import movies and photos on the computer and then use them in different ways. However, when the camera is connected to the mac and I said Mass Storage USB Connected , then you execute this program I told you about two seconds later , however returns an error message that is: Connect the device to your computer or multimedia support . I do not understand .

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message!

I have a first generation MacBook Air that has been refurbished via the Apple store. I installed Snow Leopard about a year ago and now, my computer wont update! It will download the updates restart my computer, but then I get an error message and the computer wont restart!

What is a error message and what do you see when it appears?
Haven't much problem with Airs around here, since they have a SSD they tend to be more reliable.
Perhaps it was a bad update, have you ran through this list of possible fixes?
Do as many as possible, starting with #1. Until the problem is resolved.
Use the boot 10.6 USB instead of the disk of course.
Step by Step to fix your Mac

How do I install Snow Leopard while keeping files, applications, and settings

I need to update my system, I realized that I need Snow Leopard (quiet late) before Maverick. My question is, how can I install it keeping files and all the data. I found this on Internet, does it work?
Install Snow Leopard while keeping files, applications, and settings
If you follow these steps, the installer will replace your operating system if one is already present, but will preserve your account information and personal files. You may have to reinstall some applications, however.
Insert the install disc (or the first install disc if you have more than one) into your disc drive. Restart your computer while holding down the c key. This causes your computer to start up from the install disc rather than your hard drive. When you see the gray Apple insignia, release c .
The Mac OS X installer should open automatically. Follow the on-screen prompts to read and accept the license agreement and begin the installation. When prompted to choose a destination disk, select your preferred location and click Install.
When the Mac OS X installation finishes with the disc, restart your computer. After the installation completes, a configuration program may begin automatically if you are installing for the first time. You will need to supply basic setup information for your computer.
Update your system software to ensure that you have the most recent operating system components. From the Apple menu, select Software Update... , and then follow the instructions on the screen. Often, you will have to restart your computer, and you may have to run Software Update multiple times before it can completely update your system.

That's why you need to back it up. You won't need to restore the backup immediately afterwards unless something goes wrong during the upgrade, but you'll need it later; the drive will eventually fail.
(105428)

2 things: iPhoto isn't automatically copying all my imported photos into an iPhoto album folder AND ever since i upgraded my MacBook 120GB to Snow Leopard, iTunes won't recognize my iPhone.

So i have a 120GB MacBook that's about 4 years old (just updated to Snow Leopard--been working in Iraq, i'm a little behind).
Never had a problem with it.
I also have an iPhone 4 which i've had for about a year (up-to-date software as of about a month ago).
Never had a problem with it.
I've had iTunes for years of course (up-to-date).
Never had a problem.
1.
Now my iTunes won't recognize my iPhone since the Snow Leopard update.
iPhoto will recognize my phone, but iTunes won't.
Went through all the preferrences and i can't find anything that isn't set properly.
iTunes Helper is used during startup.
Everything seems fine.
Any help?
2.
I use a WD external hard drive to back my Mac up every week or so.
I recently realized that half of my pictures from iPhoto are not copied to the external.
They haven't been transfering over.
So i snooped through my folders and as it turns out, iPhoto hasn't been copying the pictures i import from my iPhone to iPhoto and saving them as .jpg files in the pictures folder (or iPhoto album or whatever) like i think it's supposed to.
My pictures folder has approx half of all my pictures in it, meaning at some point (probably 2 years ago) iPhoto stopped making the file copies of my imported pictures.
I do not know why.
No idea how to fix it.
If i were able to fix that (with your help), would all the pictures that haven't been copied automatically copy to my pictures folder once i had the issue resolved or would there be a lot of dragging and dropping?
I've been clumsily and sloppily copying all my pictures to a new folder on my desktop and manually transferring that folder to a thumb drive (which i keep in my pocket) and my external (just so i have them in some form) in case my computer crashes or a mortar shell lands on my room and blows my computer up.
Can anyone please help me with any of this?
I can't just stoll down to the Apple store to ask the Genius Bar (I'm in Baghdad) and i don't have Apple Care so no one will help me on the phone when i call Apple.
Thanks so much.

hey mill1640,
Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
If you did get this resolved, I would appreciate a little suggestion in the right direction.
Many thanks,
Josh

How do I install Lion on an MBP with Snow Leopard 10.6.8, Boot Camp'd XP and a Master Boot Record?

I think this is called "a pickle."
The machine is a 13" MacBook Pro, 2.66 GHz Core 2 Duo w/ 4 GB RAM and a 500 GB HDD.
The HDD has a Snow Leopard 10.6.8 partition, and a Windows XP partition, via Boot Camp. Its Partition Map Scheme, sadly, is a Master Boot Record. I need to reformat it to a GUID Partition Table scheme to install Lion, but when I attempt to boot it from the Snow Leopard 10.6.0 DVD to wipe the drive, it grey-screens. Dead end.
From what I can gather on the forums, I can't boot a 10.6.8 machine using a Snow Leopard 10.6.0 DVD. I can't find my grey DVDs for this machine – still looking for those – but I expect those won't work either, being Leopard-generation?
The machine works fine, for the most part, including the optical drive. Has occassional display and wake glitches. Its HDD is backed up on a Drobo via Time Machine. I also have a 15" MBP Core i7 (with the exact same problem: 10.6.8, XP, MBR) which I can use for Target Disk Mode via FireWire. If I try to wipe the HDD on the 13", using Disk Utility on the 15" via Target Disk Mode, will the 13" then boot successfully from the Snow Leopard 10.6.0 DVD?
I just want to wipe the 13" machine, reinstall a fresh copy of Snow Leopard, then update it to Lion and restore from Time Machine, and never touch anything Windows-related ever again. (And then do the same for my 15", for which I've found my 10.6.3 grey disc. Not sure if that's any more promising.)
Any help appreciated!

Sounds like something is wrong with your disk. Have you tried cleaning it?
The Snow Leopard 10.6.0 DVD is fine – it mounts on both my 13" and 15", and I successfully created an image of it on my 15". I also tried my wife's Snow Leopard 10.6.0 DVD, also clean, which produced the same grey screen result.
Have you tried to use boot camp to erase the Windows partition?
Yep, this is supposed to be the proper way to remove a Windows XP partition from Boot Camp, so this was the first thing I tried. I get the same error as everyone with a Master Boot Record scheme appears to get:
The startup disk cannot be partitioned or restored to a single partition.
Back up the disk and use Disk Utility to format it as a single Mac OS X Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again.
So, if I can't launch the Disk Utility from the Snow Leopard DVD, my next best guess is wiping it from my 15" over Target Disk Mode. However, if I try that, and still can't get it to boot from the Snow Leopard 10.6.0 DVD, then I'm stuck with an MBP without an OS.
My conclusion – that 10.6.0 DVDs can't boot to 10.6.8 machines – was based on forum posts about downgrading from Lion. I was wondering if there's a way to create a "10.6.8 restore DVD," and try booting from that. Shot in the dark perhaps.

How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

At some point, your internal HD was selected for use as Time Machine backups, and a Backups.backupdb folder was created at the top level. So OSX thinks you're trying to install it on the same drive as your backups.
Open your internal HD with the Finder (you won't find it via a Spotlight or Finder search) and delete that folder.

I recently updated to snow leopard version 10.6.3 and quicktime isn't working. What do I need to do?

I recently updated to snow leopard version 10.6.3 and quicktime player isn't working. What do I need to do to get it working again? I have quicktime player version 10.0.

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
A Mac OS X v10.6, OS X Lion, and OS X Mountain Lion-compatible version of QuickTime Player 7 is available for use with older media or with AppleScript-based workflows. QuickTime Player 7 can be used to playback formats such as QTVR, interactive QuickTime Movies, and MIDI files. Also, it supports QuickTime 7 Pro registration codes for access to QuickTime Pro functionality.
How to install Quicktime Player 7 on Snow Leopard, Lion and Mountain Lion when it is not already present:
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US

My husband has a Mac mini, vintage 2009, running Snow Leopard. All other computers and devices in the house are able to connect to our wireless network, but since I upgraded his computer to Snow Leaopard it won't connect. What is the problem?

What am I missing here. I'm sure it is some kind of sitting that is not right.
Thanks Pat

Sounds familiar:
lllaassJan 6, 2015 2:12 PM Re: My husband has a Mac mini, vintage 2009, running Snow Leopard. All other computers and devices in the house are able to connect to our wireless network, but since I upgraded his computer to Snow Leaopard it won't connect. What is the problem?
Re: My husband has a Mac mini, vintage 2009, running Snow Leopard. All other computers and devices in the house are able to connect to our wireless network, but since I upgraded his computer to Snow Leaopard it won't connect. What is the problem?in response to Patricia Isaac1
Power off and then back on the router
What happens when you enter the network's PW?
Try forgetting/deleting the network if necessary. To do that go to System Preferences>Network>wifi>Advanced and select the network and click on the minus sign
Csound1 wrote:
Turn off the modem and the router, wait 60 seconds. Turn on the modem, wait 60 seconds, turn on the router.

HT6065 I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes. How do I restore them?

I upgraded from Snow Leopard to Mavericks OS X, and lost all of my "on my mac" mail boxes. How do I restore them?

The answer was more complicated. I had to have an Apple Care tech help me onscreen. Had to go to Time Machine to restore (which I had tried, but couldn't find the right files to import. The Mail icon was barred). They helped me find them. It was very complicated, with many steps involved. I never could have figured it out on my own. Even the tech was not sure how, or if it would work. And it took about 1/2 hour for the stuff to download. But, the problem was solved eventually
. Thanks again for your help!

Snow leopard server for net boot and software updates only what needs to be running to use it?

Snow leopard server for net boot and software updates only what needs to be running to have it work right?

Netboot and Software Update, at its simplest. Mac OS X Server also expects to have functional IP networking and DNS services (somewhere) on the LAN (and if you're behind a NAT gateway, then the DNS server(s) are on your LAN and not out at your ISP), or things get weird. SUS (usually) works out of the box, outside of cases where there's an outbound firewall. Netboot can be more effort to setup, in terms of what you're loading into the clients.

Snow Leopard Update Broke 2 Printers (Samsung, Brother)

One of the Snow Leopard updates has broken both of my printers. Both are hard-wired network printers that previously worked fine.
1. Brother HL-5250DN B/W laser
- When I print HTML pages, the page background color defaults to black, so I get a solid black page with graphics stuck in. I first noticed this in Safari; changing the "print backgrounds" setting doesn't fix the problem. I then saved a page (www.apple.com) to HTML source and tried printing it from other apps. Firefox & Text Edit both had the same problem. MS Word (Office 2004) did not.
- If I create a PDF file from a web page in Safari, then print it using Preview, the problem occurs. If I print it using Photoshop Elements, it prints correctly.
Note that images LOOK fine. The all-black background only occurs when printing.
2. Samsung CLX-3170 Color Laser
No matter what I try to print, I always get the same error: "couldn't create rgb colorspace". I have searched both these forums and the web and can't even find a description of what might be causing this (although may Mac owners seem to be having variations of the problem).
3. Troubleshooting -- What I have tried (systematically, multiple times)
- Re-installed latest printer drivers from Manufacturer's sites
- Installed Gutenprint 2.4 CUPs drivers
- Repaired permissions
- Reset the Print subsystem and re-installed all printers
- Tried different printer drivers where available (the Brother has a BR-script driver)
- Run OS X software update
- Restarted my system
- Removed printer-related items from Logon
- Reset Safari
- Run Onyx and cleaned all caches and nearly everything else
4. I have an iMac G5 running 10.5.8. It prints all of the above to both printers with no problems.
At this point I'm starting to wonder how well Windows 7 might run on my iMac... (only half kidding).
I've wasted hours on this problem. I hope that someone at Apple has a solution.
Steve D.

sdennett wrote:
One of the Snow Leopard updates has broken both of my printers. Both are hard-wired network printers that previously worked fine.
1. Brother HL-5250DN B/W laser
If you are using the Brother driver, have you tried using the Generic PostScript PPD as a workaround?
2. Samsung CLX-3170 Color Laser
No matter what I try to print, I always get the same error: "couldn't create rgb colorspace". I have searched both these forums and the web and can't even find a description of what might be causing this (although may Mac owners seem to be having variations of the problem).
3. Troubleshooting -- What I have tried (systematically, multiple times)
- Re-installed latest printer drivers from Manufacturer's sites
- Installed Gutenprint 2.4 CUPs drivers
Which driver are you using when adding the printer? Have you tried the other one? Samsung has SL drivers for this model, so you shouldn't have to use the Gutenprint driver.
I hope that someone at Apple has a solution.
Apple doesn't write the drivers, so if using the Generic PostScript PPD or switching drivers doesn't work, you might have better luck contacting Brother and Samsung.

Snow Leopard update won't restart, and how do I install Lion anymore?

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