Snow Leopard won't always wake from sleep mode

Most of the time the system functions fine, but at least once a week, I cannot wake it from sleep mode using the mouse, space bar, or keys. I have to do a hard reboot, which I don't like doing. Are there settings I can adjust properly (Energy Saver or Computer Sleep time or Display time) to stop this from happening? Should it take a few seconds after I hit the space bar?
Or should I just shut it down at night or for periods of several hours?
Is there anything wrong with never letting it sleep? Thanks!

Interesting how a common thread I see on these failures is 4GB ram upgrades. I too have a 4GB aftermarket RAM kit in my late 07 black MB. No issues with this machine, having this exact hardware / RAM configuration for 1+ years. My problems started about the time I ran the 10.5.6 upgrade, which may or may not have included a firmware update.
I would be inclined to think memory timing issues or undervolting the RAM during sleep which causes it to corrupt. Perhaps the OEM RAM modules are looking for different timings / voltage than Apple provided RAM modules.
All said, I am VERY confident this is not a hardware defect but instead firmware related. It doesn't appear to be OS related as none of these failures are making it into the console logs - the machine is asleep, deeeeep sleep. For all intents when it starts it is as if it lost complete power and starts from hibernation file (or starts from scratch if you didn't have a hibernation file...

Similar Messages

Newest 8-core Mac Pro won't always wake from sleep.

Recently I have been experiencing my Mac Pro not always waking up from sleep. It is a 2.4 Ghz 8-Core running Snow Leopard. I am using a USB keyboard and a Bluetooth mouse. I am noticing that it is becoming more frequent and it's starting to worry me with how expensive this computer is. If I had to guess, I would guess that it happens more often after long sleep durations. The only way to get it to turn on is by holding down the power to turn it off and then doing a reset. Any help is greatly appreciated.
Chad G

Hey Guys,
I was able to go a solid 19 days without having the issue occur. This is what came up today:
Interval Since Last Panic Report: 234328 sec
Panics Since Last Report:          1
Anonymous UUID:                    8AA886FB-EB63-4507-B919-EB3827C02A31
Thu Oct 20 09:07:20 2011
Machine-check capabilities (cpu 6) 0x0000000000001c09:
family: 6 model: 44 stepping: 2 microcode: 15
Intel(R) Xeon(R) CPU           E5620 @ 2.40GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
Package 1 logged:
IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
panic(cpu 6 caller 0xffffff80002d0238): Machine Check thread:0xffffff8023cc4620 at 0xffffff7f8086958a, registers:
CR0: 0x0000000080010033, CR2: 0x00000001028ad000, CR3: 0x0000000000c62000, CR4: 0x0000000000000660
RAX: 0x0000000000000020, RBX: 0xffffff80228ed800, RCX: 0x0000000000000001, RDX: 0xffffff7f8087b6e0
RSP: 0xffffff815296bbb0, RBP: 0xffffff815296bbf0, RSI: 0xffffff80228ed800, RDI: 0xffffff8022a1c700
R8: 0x0000000000000000, R9: 0x0000000000080000, R10: 0x0000000000000000, R11: 0x0000000000080000
R12: 0xffffff7f8087d490, R13: 0xffffff8022a1ebc0, R14: 0x0000000000000006, R15: 0xffffff7f80879d18
RFL: 0x0000000000000086, RIP: 0xffffff7f8086958a, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 6), Frame : Return Address
0xffffff814872eeb0 : 0xffffff8000204d15
0xffffff814872efb0 : 0xffffff80002d0238
0xffffff814872f0a0 : 0xffffff80002e48ff
0xffffff815296bbf0 : 0xffffff7f80861567
0xffffff815296bcd0 : 0xffffff7f808628a7
0xffffff815296bd70 : 0xffffff800022e409
0xffffff815296bd90 : 0xffffff80002083a4
0xffffff815296bdd0 : 0xffffff8000208fec
0xffffff815296be60 : 0xffffff8000209ab2
0xffffff815296bed0 : 0xffffff800020361b
0xffffff815296bef0 : 0xffffff800027426a
0xffffff815296bf60 : 0xffffff80002c3095
0xffffff815296bfa0 : 0xffffff80002e4894
      Kernel Extensions in backtrace (with dependencies):
         com.apple.driver.AppleIntelCPUPowerManagement(142.6.0)@0xffffff7f80860000->0xff ffff7f80883fff
BSD process name corresponding to current thread: coreservicesd
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 98603824370033
unloaded kexts:
com.motu.driver.FireWireAudio          1.5 41560 (addr 0xffffff7f80f98000, size 0x479232) - last unloaded 27915327085569
loaded kexts:
jp.co.roland.RDUSB012ADev          1.0.0
com.apple.filesystems.afpfs          9.7.1 - last loaded 26694620804799
com.apple.nke.asp_tcp          5.0
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AudioAUUC          1.57
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.kext.ATIFramebuffer          6.3.6
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMikeyDriver          2.0.5f14
com.apple.ATIRadeonX3000          6.3.6
com.apple.driver.Intel82574L          2.1.8b1
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleHDA          2.0.5f14
com.apple.driver.AppleBluetoothMultitouch          54.3
com.apple.driver.AirPortBrcm43224          428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.driver.AppleUSBHub          4.2.4
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AppleUSBEHCI          4.2.4
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleAHCIPort          2.1.7
com.apple.driver.AppleUSBUHCI          4.2.0
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.DspFuncLib          2.0.5f14
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
com.apple.driver.AppleMultitouchDriver          207.11
com.apple.kext.ATI5000Controller          6.3.6
com.apple.kext.ATISupport          6.3.6
com.apple.driver.AppleUSBAudio          2.7.6f6
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.AppleHDAController          2.0.5f14
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.iokit.IOHDAFamily          2.0.5f14
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleUSBHIDKeyboard          141.5
com.apple.driver.AppleHIDKeyboard          141.5
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.AppleUSBMergeNub          4.2.4
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.TMSafetyNet          6
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 16 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A0, 931.51 GB
Serial ATA Device: WDC WD1002FAEX-00Z3A0, 931.51 GB
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0xfd100000 / 2
USB Device: UM-ONE, 0x0582 (Roland Corporation), 0x012a, 0xfd120000 / 5
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd110000 / 4
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd112000 / 6
USB Device: Akai APC40, 0x09e8 (AKAI professional M.I. Corp.), 0x0073, 0xfd170000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, Up to 800 Mb/sec
Can any Mac gurus specify what is going wrong?

Macbook won't always wake from sleep

Occasionally my Alu Macbook won't wake up from sleep. The keyboard backlight comes on, but the display won't wake. Sometimes the machine is quite hot and the fans are blasting too. Only a power cycle will fix it and then there's a message about OS X restarting unexpectedly.
Any ideas?
Thanks

Interesting how a common thread I see on these failures is 4GB ram upgrades. I too have a 4GB aftermarket RAM kit in my late 07 black MB. No issues with this machine, having this exact hardware / RAM configuration for 1+ years. My problems started about the time I ran the 10.5.6 upgrade, which may or may not have included a firmware update.
I would be inclined to think memory timing issues or undervolting the RAM during sleep which causes it to corrupt. Perhaps the OEM RAM modules are looking for different timings / voltage than Apple provided RAM modules.
All said, I am VERY confident this is not a hardware defect but instead firmware related. It doesn't appear to be OS related as none of these failures are making it into the console logs - the machine is asleep, deeeeep sleep. For all intents when it starts it is as if it lost complete power and starts from hibernation file (or starts from scratch if you didn't have a hibernation file...

IMac (Early 2009) always wakes from sleep after Security Update 2010-001

I posted this already in the Snow Leopard section, but wasn't able to get a resolution to the problem:
http://discussions.apple.com/thread.jspa?threadID=2309613&tstart=0
I tried all the suggested things, but my iMac still always wakes from sleep and this never happened before the 2010-001 security update. I was asked to paste the console log entry from when this happens, so here it is:
28/01/2010 08:57:47 kernel Wake reason = OHC2
28/01/2010 08:57:47 kernel System Wake
28/01/2010 08:57:47 kernel Previous Sleep Cause: 5
28/01/2010 08:57:47 kernel USB (OHCI):Port 1 on bus 0x6 has remote wakeup from some device
I'm wondering if others have seen this and if so know of a solution. At the moment I'm stuck with having to shutdown my iMac every time I leave it. Thanks.

Here is a solution that should work:
1. Turn off all Bluetooth devices connected to your computer.
2. Make sure Bluetooth icon in the Menu Bar is black (BT is On) and BT is not connected to anything
3. Plug in a USB mouse
4. Go to System Preferences>Bluetooth>Advanced
5. The option to "Allow Bluetooth devices to wake this computer" should now be uncheckable>Uncheck it and click OK
6. Turn on your Bluetooth devices and let them connect to your Mac
7. Try and put your Mac to sleep and then wake with the power button
8. Check if the "Allow Bluetooth devices to wake this computer" option is still unchecked (it should be)
9. Try and restart your Mac and check again if the "Allow Bluetooth devices to wake this computer" option is still unchecked (I had mixed results with this test, depending on the type of the Mac being tested)
Anyhow, this way you should be able to uncheck the option that causes the issue and it should not get checked again by itself unless you restart your computer and maybe even after that. If it does get checked again after reboot, just get used to putting your Mac only to sleep until a fix from Apple is available or repeat the above process after every reboot if necessary.
Hope this helps.
Marian

Compter won't wake from sleep mode

My Pavilion 17 notebook computer, purchased in Oct. '13, won't wake from sleep mode; I must shut down and reboot each time. I know this is not due to Windows 8, as I have another Win 8 computer that works normally.

I've done some more experimentation and found a workaround. I had Sleep and the Screensaver both set to Never, and by activating the Screensaver the wake up issue has gone away. This doesn't change the fact that there is an issue with my ATV sleeping when it shouldn't and failing to wake up, but having the screensaver active stops it sleeping in the first place I guess.
It's slightly annoying because I like to have music playing with the description and album art running, and this disappears when the screensaver comes on, but it is better than unplugging the thing every time I use it. Hopefully this will be fixed in the next update, because it only appeared in the last one.

PowerBook won't wake from sleep mode

My PowerBook G4 won't wake from sleep mode. I open the lid and nothing happens. I hold down the power button and nothing happens. I resetted the PMU and it will wake up and I am able to login and then it goes back to sleep mode. What should I do please help? And if my computer is dead, is there any way to retrieve my information saved on the hard drive?

this would happen to me when my battery was dead. you test the battery life? (little button on bottom near battery)
I'd make sure it was plugged in and let it charge for 10 minutes or so. then try restarting it if it doesnt wake up by itself.

Helix 20CG won't wake from sleep mode

Hi
After doing all updates (windows/lenovo) and ensuring latest lenovo power managers are installed, my Helix 20CG will still not wake from sleep mode. This problem has been persistant since the second day I had the computer.
If the Helix is in sleep mode for more than 2 hours and you press the power button, the screen will not turn on. However if the tablet is docked on the ultrabook keyboard the green light on the Fn key will briefly flicker. Also if you press the power button and then immediately hit the windows button on the bottom of the tablet it will vibrate a bit, but in both cases the screen does not turn on.
After continuously hitting the power button for ~5-10 minutes the screen will eventually turn on.
Has anyone else experienced this problem?
Thanks,
Brandon

For the past week, I've been using the Helix and just shutting it down every time I walk away from it. This morning I put it in sleep mode walked away for an hour or so and when I went to wake it up, by pressing the power button, the green light on the Fn key flashed but it would not wake up. I held the power button down for 4 seconds to do a hard reboot. I checked the system log, and when the computer was "asleep" the following warnings were recorded:
Level   Date and Time   Source   Event ID   Task Category
Warning   12/13/2014 11:08:12 AM   Microsoft-Windows-DNS-Client   1014   (1014)   Name resolution for the name imap.gmail.com timed out after none of the configured DNS servers responded.
Warning   12/13/2014 10:06:28 AM   Microsoft-Windows-DeviceSetupManager   123   None   The DSM service was delayed by 289 seconds for a driver query/download/install on device 'HID\VID_17EF&PID_6067&MI_02\8&111A4E3A&0&0000'
Warning   12/13/2014 10:01:38 AM   Microsoft-Windows-DeviceSetupManager   123   None   The DSM service was delayed by 205 seconds for a driver query/download/install on device 'HID\VID_17EF&PID_6067&MI_01&COL03\8&12BCEF88&0&0002'
Upon start up, the following was recorded:
Level   Date and Time   Source   Event ID   Task Category
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   201   None   A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   201   None   A connection to the Windows Metadata and Internet Services (WMIS) could not be established.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   202   None   The Network List Manager reports no connectivity to the internet.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   202   None   The Network List Manager reports no connectivity to the internet.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   200   None   A connection to the Windows Update service could not be established.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   202   None   The Network List Manager reports no connectivity to the internet.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   200   None   A connection to the Windows Update service could not be established.
Warning   12/13/2014 11:36:39 AM   Microsoft-Windows-DeviceSetupManager   202   None   The Network List Manager reports no connectivity to the internet.
Error   12/13/2014 11:36:34 AM   DPTF   256   GENERAL   Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.0.10002.14) TYPE: ERROR FUNC: rsrc_file_extract_resource_file FILE: rsrc_file.c LINE: 368
Error: Unable to create resource file.
Error   12/13/2014 11:36:34 AM   DPTF   256   GENERAL   Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.0.10002.14) TYPE: ERROR FUNC: rsrc_file_extract_resource_file FILE: rsrc_file.c LINE: 368
Error: Unable to create resource file.
Warning   12/13/2014 11:36:26 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WudfRd failed to load for the device HID\INV6500\5&3adb0959&0&0000.
Warning   12/13/2014 11:36:25 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ACPI\VFSI6101\1.
Warning   12/13/2014 11:36:24 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0005.
Warning   12/13/2014 11:36:24 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0004.
Warning   12/13/2014 11:36:24 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0003.
Warning   12/13/2014 11:36:24 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0002.
Warning   12/13/2014 11:36:24 AM   Microsoft-Windows-Kernel-PnP   219   (212)   The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&3.
Critical   12/13/2014 11:36:23 AM   Microsoft-Windows-Kernel-Power   41   (63)   The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error   12/13/2014 11:36:21 AM   volmgr   46   None   Crash dump initialization failed!
Error   12/13/2014 11:36:33 AM   EventLog   6008   None   The previous system shutdown at 11:23:57 AM on ‎12/‎13/‎2014 was unexpected.
Does anyone know what these devices are or have any recommendations for getting this thing to be able to wake up from sleep mode?
Thanks!

IPhone 1.1.4 will not wake from sleep mode

Hi all,
I have an iPhone with 1.1.4 firmware. The problem that I have is that the phone will not wake from sleep mode by pressing the "home" button. I have to press both the "home" and "sleep/power" buttons and hold them for 6 seconds for the phone to restart. I did restore the phone twice - did not solve the problem. Then, one day, I left it charging for about 3 days and when I came back it started working fine. Not for long though( After about a week of normal usage the wake up problem came back. I don't know what to do. I don't think it's the software problem, since I did complete restoration 2 times.
If the phone is connected to a charger or computer - it wakes up fine.
Thanks, Gene K
Message was edited by: rimini

rimini,
When you've restored the iPhone, have you tried setting it up as a new phone? This would truly eliminate software as a possibility.
If setting it up as a new phone doesn't correct the issue, it's probably time for service: apple.com/support/iphone/service/faq/
Hope this helps,
Raleigh

Hp Envy + Win 10 -does not wake from sleep mode

Win 10 on HP Envy  Device will not wake from sleep mode must force power off and reboot (hold power button in) Please help! : ) OS Name Microsoft Windows 10 Home
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Hewlett-Packard
System Model HP ENVY 15 X360 PC
System Type x64-based PC
System SKU G6T84UAR#ABA
Processor Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.11, 7/17/2014
SMBIOS Version 2.8
Embedded Controller Version 89.34
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 4.89 GB
Total Virtual Memory 9.81 GB
Available Virtual Memory 6.33 GB
Page File Space 1.88 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes  1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number ***listed above 2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system. *** Win 10 3. Have you installed any new hardware on this computer, before the issue appeared? no 4. Have you installed any new software or drivers on this computer, before the issue appeared? Win 10 upgrade from 8.1 Reply

I found a solution. It's still has some bugs to fix but for now, waking it up from sleep works. here's a link to a step by step proceedurehttp://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/windows-10-sleep-mode/td-p/5170873  it worked for me. hope it does for you.

Battery wakes from sleep mode

I have a user who's laptop wakes from sleep mode while the laptop is closed. We changed the battery, checked all settings for sleep mode (wake on LAN, etc) and it still wakes up while the lid is closed. Also, the laptop gets really hot on the left-hand side by the fans, below the screen.
Any other suggestions of what it could be? I'm not sure where else to go.
Thanks!
Solved!
Go to Solution.

Hi again, itjedi
I did some research and found that there are some driver updates available for the machine that may be of some assistance. I would definitely make sure the BIOS gets updated, but the others may help as well. All of them can be found here, and the results can be filtered by OS and device type if you'd like.
Best of luck. Let me know how it goes
Adam
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Snow Leopard - Latency issues when waking from sleep

I own two macs ('09 mini and unibody macbook), both of which connect wirelessly to an airport extreme N router. Since upgrading to Snow Leopard I have been dealing with terrible latency issues when the computers wake from sleep. Ping times from local servers increase from around 23ms to 220ms and webpages load slowly. A quick reboot solves the issue. Connecting directly to the airport extreme with a patch cable also solves the latency issue so I know it's just with wireless.
Has anyone else experienced this problem since upgrading and, if so, what are you doing to solve the issue?
Edit: Samples of ping times...before and then after a reboot:
BEFORE:
Ping has started…
PING www.l.google.com (64.233.169.147): 56 data bytes
64 bytes from 64.233.169.147: icmp_seq=0 ttl=238 time=306.921 ms
64 bytes from 64.233.169.147: icmp_seq=1 ttl=238 time=227.929 ms
64 bytes from 64.233.169.147: icmp_seq=2 ttl=238 time=149.819 ms
64 bytes from 64.233.169.147: icmp_seq=3 ttl=238 time=70.753 ms
64 bytes from 64.233.169.147: icmp_seq=4 ttl=238 time=299.572 ms
64 bytes from 64.233.169.147: icmp_seq=5 ttl=238 time=221.037 ms
64 bytes from 64.233.169.147: icmp_seq=6 ttl=238 time=142.583 ms
64 bytes from 64.233.169.147: icmp_seq=7 ttl=238 time=63.197 ms
64 bytes from 64.233.169.147: icmp_seq=8 ttl=238 time=292.738 ms
64 bytes from 64.233.169.147: icmp_seq=9 ttl=238 time=214.157 ms
--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 63.197/198.871/306.921/85.201 ms
AFTER:
Ping has started…
PING www.l.google.com (xxx.xxx.xxx.xxx): 56 data bytes
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=0 ttl=47 time=46.076 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=1 ttl=47 time=45.177 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=2 ttl=47 time=44.649 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=3 ttl=47 time=46.317 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=4 ttl=47 time=45.886 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=5 ttl=47 time=45.180 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=6 ttl=47 time=45.899 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=7 ttl=47 time=46.236 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=8 ttl=47 time=45.281 ms
64 bytes from xxx.xxx.xxx.xxx: icmp_seq=9 ttl=47 time=44.900 ms
--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 44.649/45.560/46.317/0.561 ms
Message was edited by: mikespug

I use Ethernet so I cannot comment but have you tried trashing the airport pref.plist and removed the preferred networks in the network set up in System Preferences and then set up the wifi connection again?
This seems to help with a lot of airport problems on this forum.

MacBook won't automatically wake from sleep after flipping computer open.

The only way my computer both goes to sleep and wakes from sleep is by clicking on the Apple icon and putting it to sleep before closing the lid and by pressing the power button after opening the lid. If I just close the lid without first clicking on "Sleep" under the Apple icon, the computer will continue to run and the Apple on the lid will continue to be lit while the sleep indicator light does not go on. If I just open the lid and do not press the power button, the screen will continue to be black and the sleep indicator light continues to glow. I'm not sure if I reset a system preference or something by mistake, but is there a way to fix this? Or is this an indication of a bigger problem?
Additionally, when my computer is asleep and I unplug my charging iPod, it wakes from sleep (the sleep indicator light goes black while the Apple on the back of the screen lights up). Is this an indication of a bigger problem?
My computer is only about 7 months old, so I am a bit worried if it is starting to show wear and tear already. Thank you for your help!

You're welcome to the Forums.
Go to System Preferences>Energy Saver, and set a time for your System to sleep.
Set both sliders to 10 or 15mins to nod off, when Inactive.
It's never a good idea to plug in or out, while the Computer is sleeping. If someone pokes at your ear while you're sleeping, you'll wake up too.

Ibook won't wake from sleep mode

I have an ibook G4. I have a slid show for a screen saver, and the display is set to sleep when the computer is inactive for 15 minutes. Recently the computer does not wake from sleep. It is stuck on a screen saver picture, and does not wake up when i press a key. The only way to access the computer is to shut it down by pressing the Start button.
I have tried to remove the slide show, but no difference.

I would suggest resetting the PMU. Since the PMU has control over sleeping and waking, resetting it may help.
Every time you have to do a forced shutdown (by pushing the start button) instead of a normal one, there is a chance of hard drive damage and you should repair the hard drive, either by booting into Safe Mode or starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key at the end of the startup chime. Then choose Installer > Open Disk Utility (in Panther) or Utilities > Disk Utility (in Tiger) and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive. Once you have repaired the hard drive with either Safe Mode or the Install disc's Disk Utility, then start up normally and repair permissions from Disk Utility in the Utilities folder on your hard drive.
For future reference, you may want to try posting in the iBook G4 Forum with questions.
You have posted in the iBook G3 (Dual USB) Forum.

Computer won't wake from sleep mode

i've been having random issues with waking my mac pro os x 10.6.8 from sleep mode via apple bluetooth mouse and keyboard. this issue only happens occasionally (1-2 times per month) with no real pattern that is evident. the only way to wake the computer during this type of event is to turn it off and restart. any thoughts?

i've been having random issues with waking my mac pro os x 10.6.8 from sleep mode via apple bluetooth mouse and keyboard. this issue only happens occasionally (1-2 times per month) with no real pattern that is evident. the only way to wake the computer during this type of event is to turn it off and restart. any thoughts?

Boot Problem! Slow start up, shut down and wake from sleep mode.

I have a MBP late 2009. I used it a long time whit Snow Leopard, few month ago i did an upgrade to Mavericks.
To start up it takes 30-40 seconds until appear the apple logo. Then 2 minutes more to start up the sistem.
When I wake the machine from sleep mode it takes 40 seconds to be working.
Shut down 40 seconds.
Even sometime it get frezze using only Safari.
Things I have tried:
Reinstall Snow Leopard (clean install)
Install Mavericks (clean install)
Replace the HD
¿Any idea?
Sorry for mi poor English

Chepoka,
have you ensured that all of your installed software is compatible with Mavericks?
If you boot into Safe mode, does it still take 40 seconds to awaken from sleeping, or to shut down? (It will take longer to start up in Safe mode because it will perform “sanity checks” on your boot disk.)
If you have a bootable external disk with Mavericks installed, use Startup Manager to boot from the external disk. Does it take just as long to boot, awaken from sleep, and shut down from the external disk as it does from the internal disk?

Snow Leopard won't always wake from sleep mode

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