So far blue screen, cannot upload music, and crackling headphones

Do I just have a bad phone or are others experiencing this?
I have downlloaded itunes 7.3 and everything says it is up to date.
1) It worked fine until I used the camera then when I plug it into my windows Xp laptop it says 'detected still camera' then blue screens. Continuously blues screen everytime I restart no matter if I run itunes first, have pictures in the camera, have the phone on/off or otherwise play about
2) when I go to the iphone in itunes I cannot drag anything into it. No matter if it is purchased music or ripped from CD or audiobook. My other ipod works just fine with all 3. I always get the 'do not enter' little circle cursor.
3) the supplied headphones crackle and make noise when you move the cable. If I plug in the headphones from my ipod it is fine
4) and when I try to call customer support I get 'no agents available' please call back. click.
Does anyone know how to fix this or should I go burn this thing.

I felt obliged to pass this along:
A workaround for this problem is to delete the photos you've taken with the iPhone's camera (NOT the ones you've loaded through iTunes), Reset All Settings, and do a power cycle. This is the temporary fix if you're getting the Blue Screen when you plug in the iPhone and your PC mistakes it for a "Digital Still Camera."
This has worked for me and a few other people.
http://discussions.apple.com/thread.jspa?messageID=4822097&#4822097

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