So my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?
so my iphone 4 that is using ios5 keeps freezing when i want to dial, or receive call. i can use all my other apps but cant use the phone to call because the freezing problem. i know some people that are having the same problem too. what can i do?
I got the same problem. The percentage of getting this problem is around 10% of all my dial/receive calls.
The problem usually appears when I receive calls. The phone app will freeze, and I cannot dial or receive calls even I closed the phone app, however, most other apps work properly.
Once this problem happens, I will not be able to turn off the phone by holding sleep button, the only way I can get rid of it is holding sleep and home button at the same time to reset the iphone.
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I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
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I have upgraded from a 3gs and first backed up by 3gs through iCloud. I then logged on to iCloud on my new device and it synced my contacts. I entered my email addresses and then tried to download some of my App purchases. The screen then went white and I cannot now shut down the phone although I am hearing new emails coming through. I think I should have downloaded iTunes first but didn't which means iTunes does not recognise the phone and I cannot therefore restored to factory settings to start again. Help please.
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Apple supports most of their computer products for a 7 year period, could be that your IBook is well past any kind of help.Secondly parts are no longer being made for this machine and never will be again. Finally I find it hard to believe that nothing has been done with this for 6 years.Have you documented the reasons why you were turned down for repairs ? were the replaced Ibooks within a couple of months of warranty expiration? What model is your IBook ? At least if we knew what the model #, some of the more techy types could find out if there were any repair programs for your model.
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Bill ...
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I just purchased a month-to-month subscription to Adobe Acrobat. But my computer has rejected the program three times so I'd like to cancel that order and exchange it for the Adobe Export program. I just need to edit some PDFs that have pencil marks on them.
Hi Susan,
Please let me know what exact error you get while editing PDFs as I might be able to help you.
If you still wantto cancel your Acrobat monthly subscription and get it exchanged with Adobe ExportPDF online service, then visit:
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I recently updated my IPhone 4 software to IOS 6.1 When I turned the phone back on my contacts were lost? only a few that were in favorites were still there. I was getting messages that I have to delete some backup storage (which I did) and the contacts still do not appear.ellen2140
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
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Is my iPhone 4 greyed out wifi and non working bluetooth software or hardware... seems that the forums are full of this issue with no consistent or official answer. is it all coincidence that so many are having the problem? Please help... I have scoured the net trying everything the last few days.
Please correct your porfile: iPhone 4 do not have IOS 6.1.4.
The usual troubleshooting steps are, also remember to test it after every step:
1. Restart
2. Reset
3. Restore from backup
4. Restore as new.
If no joy, make an Appointment with the Apple genius and have them evaluate -
Most people are having the same problem
looks like most people are having the same problem. either no music will go onto their ipod or it says it has transfered and nothing actually has, only to get some annoying message with (-69) in it. does anyone know how to fix this, or why this happens?
This is how my troubles started, when i upgraded to itunes 5 a while ago. Songs would freeze when loading to ipod and soon i started getting error -69 and ipod became unresponsive. Then it totally effed up, not being recognised by windows, not mounting or restoring and all the songs on it wont play at all. Took it in to the store where i bought it and they told me that my hard drive died. Ah now i wait while it gets repaired. So all these errors are a sign that your ipod will soon be useless. Oh yeah for the -69 i found that getting rid of the songs that it froze on worked pretty well, something to with checksum or md5 something.
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Since I upgraded to IOS 7.0.2, many times I am unable to answer the calls. Then I have to switch off and on to answer the calls. I checked with my three friends who updated and they are also facing same problem. Kindly let me know the solution.
Since other millions of people updated and do not have that problem - it means one of two.
1.Your friends lied to you and do not have that problem and in that case only your installation of ios7 got corrupted and you need to restore your phone.
2.Your friends didn't lie to you and all 4 of you need to restore phones (that way reinstalling ios 7 properly)
here are instructions for restore and you may have to backup before restore.
iTunes: Restoring iOS software - Support - Apple -
my screen on my iPhone 4s is gone blank and wont turn back on. Even when i reset the phone it is just blank. I know the phone is on because when i change the switch on the side it vibrates.
Also before this the phone wasnt picking up any signal so it worked basically as an ipod.
How much would it cost to repair this problem?Hello ozzy9294,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Best of luck,
Mario
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