So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

try pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears.. this worked for me when my ipod touch didnt turn on or show the apple symbol.. hope this helps

Similar Messages

  • TS1702 i deleted everything by mistake. now all I can do is get the apple logo to appear.  please advise?

    I deleted everything by mistake.  Now all I can do is get the apple logo.  I need safari and gmail at the least.  Can you help?
    Thank you.
    pattikopstein

    Start iTunes.
    Plug in your iPad using the USB cable.
    Click on the iPad in the left hand column under "Devices".
    In the "Summary"tab, there are options to Back up, Update and Restore.
    Choose Restore and let it run.
    http://support.apple.com/kb/HT1414

  • HT4623 my ipod touch is dead. I have charged it, tried to reset it but nothing is happening. Any suggestions on what to try next? I connecte to iTunes and tried tried revive it that way...but nothing is happening. Can someone please help me?

    My ipod touch is dead. I have tried charging it, resetting it, using iTune refreshers etc.....nothing is happening...the screen is still black.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

    My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

    Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
    iOS: Not responding or does not turn on - Apple Support

  • Stuck in The Apple logo I cannot open it or use it what can I do??

    My iphone 5 is Stuck in The Apple logo I cannot open it or use it what can I do??

    The option key is the key that has alt on it...
    If the disc is still stuck try these options below:
    Keyboard
    Hold down F12 as you restart the computer until the CD ejects itself.
    USB Mouse
    Hold down the left mouse button as you restart the computer until the CD ejects itself.
    Good luck.

  • My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing., My IPod touch will not turn on, and i have tried the power button home screen button simultaneous hold, still nothing.

    My6 month old ipod touch will no turn on. I have tried holding both the power buton and the home button to no avail. I have it plugged in and still nothing. Any hope for restoring it?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I have a lock rotation on my iPad 2 and it won't change from landscape and I tried to reset it but nothing and I tried from lock rotation to mute but nothing and I don't no what to do now. Can u help me plz?

    I have a lock rotation next ti my battery on my iPad 2 and it won't change from landscape and I tried to reset it but nothing and I tried from lock rotation to mute but nothing and I don't no what to do now. Can u help me plz?

    With Settings > General > Use Side Switch To set to 'Lock Rotation' have you then moved the switch on the right-hand side of the iPad above the volume control 'off' ?
    Or with the switch set to control 'notification mute' you should be able to unlock rotation via the far left of the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't being controlled by the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

  • HT1320 Help! My ipod classic is frozen. Even when I attach it to a power source and try to reset it (as per the instructions above), the apple logo never appears. The only thing that happens is that the screen turns alternately light and dark. Thanks!

    Help! My ipod classic is frozen. Even when I attach it to a power source and try to reset it (as per the instructions above), the apple logo never appears. The only thing that happens is that the screen turns alternately light and dark. Thanks!

    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton.  How can I make my Iphone work????

    My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton.  How can I make my Iphone work????  I know it is not dead because I can see the apple logo on, and every time I connect it to a USB port to charge, or a wall charger, the battery appears with a bit of red. Still, it wont turn on.  It's been like this for three days now and I haven't stopped charging it.  IT just WONT charge?  Any tips I can use to solve the issue?
    -Esteban

    Hello estebie67,
    Thanks for the question, and welcome to Apple Support Communities.
    It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the above does not resolve your issue, it will be best to restore the iPhone in recovery mode:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • My sister gave me her 1st gen iPad to see if I could solve an issue.  It won't turn on, and when it's plugged into a power cord there is a slow pulsing sort of flash that happens on the screen....any ideas?

    My sister gave me her 1st gen iPad to see if I could solve an issue.  It won't turn on, and when it's plugged into a power cord there is a slow pulsing sort of flash that happens on the screen....any ideas?

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! Now see if it charges normally and after a period try to turn it on again. If the batter has been drained it could take 20 minutes or so for it to show that it is charging.
    Also considering if the battery need replacing!

  • ITunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

    iTunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My 2g iPod touch keeps on turning on and off.

    It keeps on turning on and off. I have updated it and all the apps to the latest version. I tried restoring it by using iTunes but it keeps turning off when I connect it to the computer.

    Hi,
    Try a Reset of the iPod... You will Not Lose Any Data...
    Turn the iPod Off...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    The Apple logo will Appear and then Disappear...
    Usually takes about 10 - 15 Seconds...
    Turn the iPod On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

    My ipod touch shows up under devices, and it always used to sync right but all of a sudden one day it started saying "You're ipod could not be synced because the sync session failed to start" and now it's not syncing anymore. How do I fix this?

    See if this previous discussion helps.
    Sync Session Failed to Start iTouch iOS5: Apple Support Communities

  • My ipod touch will not turn off and the battery (charged to 100% with trickle charge) is discharging on it's own.  Any advice please?

    My Ipod touch has not turned off for some time.  I reset it.  Now, as well, the battery which is charged to 100% and finished with a trickle charge is discharging completely overnight when not in use.  Help please, I use this all the time

    might want to consider posting in the proper forum.  This is the iPhone forum.

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