Software activation Premiere elements: error 1: internet connection not recognized - error 2: failure: "Der eingegebene Antwortcode ist ungültig. Geben Sie ihn erneut ein." This I did for several times. I generated a new "Antwortcode", but the system gave

computer: Lenovo ideapad Z710
OS: Windows 8.1
program: Premiere Elements 12.1

Dear Mylenium,
my problem is:
Adobe programs do not recognize an established and working internect connection.
So I used the same computer to get with the given request code ("Anforderungscode") an answer code ("Antwortcode"). But Premiere Elements does not recognize this answer code and tells me, that this answer code is invalid ("ungültig"). So what should I do ?
Everytime I try to repeat this, I get the same request code and the same answer code. Should I wait until the 72h time limit is over to get than a new answer code ?
Anyway, why does Premiere Elements (like Photoshop Elements, too) does not recognize the established internet connection, but is able to recognize that there is for instance an update available ?
Thanks for help.
HTJ3BA

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