Software changes print quality to Advanced Photo Paper Normal.

I am using an Officejet 8500 909a.  In the last week each time I go to print the quality is changed to Advanced Photo Paper, Normal.  I have tried making new saves with Plain paper, normal; plain paper, draft but no matter what it still prints on Advanced which uses a lot of ink.
I uninstalled the driver software, downloaded it and installed it again but still no change.

Congratulations on your new printer!
Photo Paper:  Glossy side down, with the "hard to see" crease in the photo paper closest to you.
Remember to install the Full Feature Software (in Drivers) AND take a look at the great support pages:
HP ENVY 5530 e-All-in-One Printer series
There are videos on the Driver page to help with the installation of the software.
Your User Guide is under Tab "Manuals"
Take a look at the Toubleshooting section for help and "how-to" pages
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
HP will never call you on the phone and ask for money to 'keep your PC safe'.
Say “No, thank you,” and hang up!
Cybercriminals might call you on the telephone and claim to be from Microsoft.
See: Microsoft Safety & Security Center
Mark my answer “Accept as Solution” when it provides a solution or workaround!
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP. 
Kind Regards,

Similar Messages

  • Have officejet pro 8600 plus and it prints photos to dark on regular or advanced photo paper?

    have a officejet pro 8600 plus printer and whenever i print a photo out , either on regular or advanced photo paper it always comes out darker then the actual photo.

    Belive it or not this is acctually normal.  Most photos will print a little darker than they appear on screen.  This is due to the way the picture is coded and the brightness level on your monitor.  You could try following the steps in this document to imporve the quality, but I'm pretty everything is doing what it should.  If the colors are completely distorted, let me know and I'll see what I can find.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP Advanced Photo Paper not listed in my printer profile in Photoshop Elements 7

    I have an HP 6310 Officejet printer and have successfully printed photos on (8" X 10") HP Premier Plus photo paper.  However, (4" X 6") HP Advanced Photo Paper does not appear in my Photoshop Elements list of papers for selection.
    Can you help?

    In case you are not getting the option to select the paper from PSE, you can go to printer settings through the icon present in the print dialog box, there you can select the paper. The paper selected in the advanced options should be reflected in PSE as well.

  • I have a 309g photosmart prem. I can not use the HP advanced Photo paper 10.5 mil Lb paper

    I have a 309g photosmart prem. I can not use the HP advanced photo paper 10.5mil Lb paper, when It feeds through it says mismatch. I have change the settings and everything, my same paper that is 4x6 works but not the 8x10?
    Help I want to print a 5x7 and the paper will not go through?

    In case you are not getting the option to select the paper from PSE, you can go to printer settings through the icon present in the print dialog box, there you can select the paper. The paper selected in the advanced options should be reflected in PSE as well.

  • Black Prints as Blue on Photo Paper

    I have a Photosmart 6510 and am using Mac Snow Leopard. Black prints fine on plain paper but prints a blue on photo paper. This is a new problem.  It was working fine before. Any suggestions?

    Hi Dlking,
    I responded to your other post, but this thread will work too
    Can you clarify "Working fine before", did you change any settings or OS X versions?
    Don't forget to mark a post as solved if it fixed your issue

  • Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

    Hello, dear Colleagues.
    User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2. 
    If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below). 
    But I can change it manually with "Print Management". Features become active.
    The main purpose - to uncheck "Enable advanced printing features"  with powershell
    $erroractionpreference = "continue"
    $colPrinters = Get-Wmiobject -Class win32_printer -computername print_server -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'" # get printers on server and filter with names
    ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
    If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
    Write-host $objPrinter.Name
    Write-Host $objPrinter.RawOnly
    $objPrinter.RawOnly = "True" # Untick and update the object in WMI
    It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error
    Exception calling "Put" with "0" argument(s): "Generic failure "
    At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17
    + $objPrinter.Put()
    + ~~~~~~~~~~~~~~~~~
    + CategoryInfo : NotSpecified: (:) [], MethodInvocationException
    + FullyQualifiedErrorId : DotNetMethodException
    Can you help me with that? Look like somethings with rights.
    Thank you.

    Hello, Alan
    Thanks for your reply.
    I've tried to runs PS Script both locally and remotely, previously running Powershell ISE as Administrator.
    I've noticed interesting thing - if to
    check "Enable advanced printing features"
    manually thru Print Management snap-in, script works fine. But, time to time after some manipulations on print server, this advanced feature returns to enabled state automatically by system, I think. In this case PS Script does not work. Next, if to disable
    feature manually again (thru Print Management snap-in),
    and enable manually again, PS Script will work. Very strange situation.

  • Photos will not print in color on photo paper

    I was out of two colors, put new ones in, cleaned and aligned the cartridges but when I put in photo paper, they only print in black.  If I copy and paste them to regular paper, it prints in color.       

    Hello SSBA,
    Welcome to the HP Forums!
    I understand you're unable to print color when using photo paper. I will do my best to assist you! First, I need to ask you some questions to clarify this issue:
    1. First, I need to find out your operating system on your computer? Windows or Mac?
    2. What type of printer do you have? Click here to find out: Model Number.
    3. What type of photo paper are you using?
    4. What program are you using on your computer?
    Please verify this information and I will assist you further. Have a great night!
    I worked on behalf of HP.

  • Printer refuses to take photo paper. I'm using Kirkland Professional glossy ink jet.

    Printer won't take photo paper.   Using Kirkland Professional glossy ink jet photo paper.

    Hi , Welcome to the HP Forums! I understand that your HP printer is refusing to take photo paper. I am happy to help!  For further assistance, I will need some more information:  The Product/Model Number of your printer. (ie: HP Officejet 8600.) Follow instructions in this link. Finding Your HP Product Model Number.If the printer is connected, Wireless, Ethernet, or USB.If the printer is able to make copies.If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.The size of the photo paper you are using.  Please see this post, Want Good Answers? Ask Good Questions, by , so you can get the most out of these forums.   Once I know this information, I will do some further research for you!  Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • Officejet Pro k8600 poor quality printing on "prenium plus photo paper"

    Using paper "premium plus photo paper" Q5496A (a3 size) and C6832 (A4 size) the quality of photo printing is excellent.
    This last time I bought paper "premium plus photo paper" CR675A (A3 size) 5 stars type and quality of the prints is very bad. The full range of blacks and grays disappears and turns into a single shade of very dark gray. Paper like "advenced photo paper" Q8697A (A3 size) 4 stars has same problem.
    A3 paper Q5496A is difficult to find, may be it is no longer in production? What kind of A3 paper can I use instead of Q5496A?

    The problem is that - with the same hardware, same software and same image file - when printing on Q5496A, the print quality is great while printing on CR675A, the print quality is really bad.
    I have already done all tests and solutions suggestes at your link , and nothing changed.
    Cartridges, heads and paper are all original HP and the paper is Premium Plus 5 stars.
    So the issue really seems to be the paper to me or the ink that doesn't work well with this kind of paper...
    Thanks a lot.

  • Printing with HP Advanced Photo Copy paper

    Model 6210xi
    Regardless of what I do, the printer will not feed this paper. It prints fine on regular paper. I want to print some photos on photo quality paper. What to do?

    I do not have an answer, but I do have the same problem.

  • Printing on HP 4x6 Photo Paper with HP 8620/8625 printer

    How do you print pictures on 4x6 HP Photopaper using the HP8620 printer? I can't believe there are no instructions in the 30 language manual the comes with it. I've loaded the paper with the shiney side down, the paper feeds, but I get "Paper type Mismatch" error.
    Right now I'm trying to print with Picasa. I had no problem on my HP C309g printer.
    Thank you in advance. I'm about to take this thing back!
    This question was solved.
    View Solution.

    Good news,  you can "add" a form for the 4X6 or 4X6.5 (tabbed) paper size.
    The basic instructions are already available for the printer, though not where you'd expect:
    Create Custom Paper Sizes in Windows 7, Windows 8, and Mac OS X
    I created a new 4X6.5in form so I could use my 4X6 inch tabbed photo  paper in my new printer.   The printer was throwing "paper mismatch" errors at the 4X6 form.
    The examples to create the form are included in this document:
    Printing Preferences
    See Section titled:
    Custom Paper Sizes
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,

  • Can't change print quality...please help!

    In reference to the box that pops up when you choose to print something: in the drop down menu where you can select "paper handling", "layout", "scheduler" etc. there used to be something that allowed me to select the type of paper I was using as well as the print quality. But now it is not there and I am completely unable to alter the print quality!
    All that's in the drop down menu is: Copies & Pages, Layout, Scheduler, Paper Handling, ColorSync, Cover Page, and Summary. I cannot change the print quality when I select any of these options from the drop down menu.
    I've downloaded the drivers for my printer on the HP site already and it doesn't help. I don't understand what is going on as the option to change the print quality seemed to have just disappeared. It seems like it's more of a Mac problem than a problem with my printer...I'm not sure.
    Please help!!! I'm completely stuck printing low res things and I NEED to print better quality than this!

    Are you certain that your correct printer is selected in the Printer: list?
    Since reinstalling the driver have you repaired permissions?
    What programs are you attempting to print from?
    Regards |:>)
    Bob J.

  • Problem: Changing print quality iMac + Canon Printer MG6220

    If I want to print a web page in Firefox from my iMac to a Canon MG6220 printer, I cannot change the print quality. I can only choose "Standard" and not "Fast". All other options for print quality are "grayed-out".
    This happens in both Firefox and Aurora. It does not hold true with Safari, Opera, Chrome, OmniWeb, Camino, and Flock. Also, it does not hold true with Thunderbird.
    I want to stay with Firefox/Aurora as my default browser.

    Hi reidiallen-
    I would recommend that you check out this Support article on troubleshooting printer issues. Checking other browsers is definitely the best first step.
    [[Firefox prints incorrectly]]
    Hope that helps.

  • New 6500A Plus-set up the e-Print. to auto select photo paper like my Photosmart

    I will try this one more time.  My issue is the printer having two paper sources like the Photosmart.  One with printer paper and a small tray with photo paper and the printer knows to print photos on the photo paper.
    The question is there any way to modify the 6500 to work the same way?

    With e-Print if the photo is embedded into the body of the email then it will print on the plain paper in your printer. If you want the photo to print on photo paper then the photo must be an attachment to the email and you need to have photo paper loaded into the printer.
    Dave M.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution.
    I am an HP employee.

  • Printer won't load photo paper from the photo tray

    My HP C7280 won't load the 4x6 photo paper from the photo tray.  The photo tray moves in towards the feeder, but fails to actually load the paper into the feeder.  Any suggestions on how to correct it?  Thank you.
    This question was solved.
    View Solution.

    Please take some time and look through this document to make sure that you are loading the paper properly,
    These are the Macintosh instructions but the steps to prepare the photo print are the same but they are steps you would do on Windows just ignore the instructions.
    Have a great day. Get back to me.
    I worked for HP.

Maybe you are looking for