Software changes print quality to Advanced Photo Paper Normal.

I am using an Officejet 8500 909a. In the last week each time I go to print the quality is changed to Advanced Photo Paper, Normal. I have tried making new saves with Plain paper, normal; plain paper, draft but no matter what it still prints on Advanced which uses a lot of ink.
I uninstalled the driver software, downloaded it and installed it again but still no change.

Wucta,
Congratulations on your new printer!
Photo Paper: Glossy side down, with the "hard to see" crease in the photo paper closest to you.
Remember to install the Full Feature Software (in Drivers) AND take a look at the great support pages:
HP ENVY 5530 e-All-in-One Printer series
There are videos on the Driver page to help with the installation of the software.
Your User Guide is under Tab "Manuals"
Take a look at the Toubleshooting section for help and "how-to" pages
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HP will never call you on the phone and ask for money to 'keep your PC safe'.
Say “No, thank you,” and hang up!
Cybercriminals might call you on the telephone and claim to be from Microsoft.
See: Microsoft Safety & Security Center
Mark my answer “Accept as Solution” when it provides a solution or workaround!
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Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

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+ ~~~~~~~~~~~~~~~~~
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Hello, Alan
Morris.
Thanks for your reply.
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Hello SSBA,
Welcome to the HP Forums!
I understand you're unable to print color when using photo paper. I will do my best to assist you! First, I need to ask you some questions to clarify this issue:
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@Raskolnyki
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Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
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View Solution.

Hey,
Please take some time and look through this document to make sure that you are loading the paper properly,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01662562&tmp_task=useCategory&cc=us&dlc=en&lc=e...
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Have a great day. Get back to me.
I worked for HP.

Software changes print quality to Advanced Photo Paper Normal.

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