Software could not be updated because the firmware file was corrupt
I just received my iPad yesterday and I saw there was a new update to the OS(from 3.2.1 to 3.2.2). I tried to install it and after downloading the 450 MB file it gave me the error "The iPod "ipod name" Could not be updated because the firmware file was corrupt", so I tried it again and again got hte same error; so I tried researching and saw several possible solutions, including re-installing iTunes, so I decided to try it on a different machine, same error. I don't want to keep downloading huge files, so I'm wondering if anyone knows some possible solutions? I've tried this on both a Windows XP and Windows 7 machine.
Hi, I had the same problem: firmware was corrupted on the update. I managed to fix it by logging in to my administrator account and leting iTunes do a reset. I have no media or apps on that iTunes account so it was relatively straight forward. Once reset and update was complete I logged back into my user account and let my usual iTunes account reinstal all my media and apps.
Be sure to backup your iPad before doing a reset.
This may help; you may also like to contact iPad Support for assistance.
Similar Messages
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The iPod could not be updated because the firmware file was corrupt.
So i kept having this problem in this thread here: http://discussions.apple.com/thread.jspa?threadID=1226490&tstart=255
I decided that maybe doing a Restore on my iPod would maybe sort it out however i got that message "The iPod could not be updated because the firmware file was corrupt." when trying to restore. I then searched apple and found out that deleting the 'iPod Software Updates' folder would sort it out, it didn't.
Now what's happening is when i try to restore it comes up saying i have to download this iPod Software 1.2.1 for iPod so it downloads and then when it's finished i'm still getting the error message saying the firmware file is corrupt.
What can i do now? any help appreciated please.this article actually sorted this problem out for me: http://docs.info.apple.com/article.html?artnum=304996
just to let you know -
i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i doHello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
Hi
I have an iPad mini and it was on iOS 6.1.3, my friend came and he said that he knows how to install iOS 7 for me. I gave it to him and he tried to install it, but apparently he failed to do so and an "Activation Error" is appearing on the screen now asking me to register in the developers program.
Now, we are trying to restore it back to iOS 6.1.3 using iTunes, the software downloads well and it starts restoring but that I keep getting this error message "The iPad could not be restored because the firmware file was corrupt.".
I am sure that the file is not corrupted because it's downloaded via iTunes regular download and it's not from an outside source.
I am stuck with this now and my iPad is useless this way.
Please any suggestions ?basselsamo wrote:
Please any suggestions ?
Yes, don't download Beta Software that you have no business or legal right to download and quit taking bad advice from friends.
Now to maybe get you out of the restoring jam, the only thing that I can think of that might work is to use recovery mode, unless you already tried it and it didn't work.
You can read about it here, but the instructions are posted below.
http://support.apple.com/kb/ht4097
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
" the iPhone "iPhone" could not be restored because the firmware file was corrupt."
im trying to restore my iphone but this error always show up and i dont know how to fix i tried to restore it on an other computer but it didnt work
Usually means the iPhone has been jailbroken ( hacked )
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The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do? I just bought my iPhone yesterday and i can't update my software from 5.0 version 9A334) to 5.0.1 because the firmware(1.0.11) is not compatible.
dear friends
im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you -
iPod version shown in iTunes as "4.3.4" (not listed in the OS drop-down associated with setting up this post. Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible" Why and what do I do now? I'm pretty sure it was trying to install 5.1.1
- Are you updating clicking on the update button in iTunes?
Try a reset. Nothing is lost.
- Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting file and try again. It is located:
IPSW file location for Mac and Windows -
My iphone 5s and model A1457 and even after i downloaded the IOS 7.1,2 itunes get me error "the iphone could not be updated because the firmware file is not compatible"
some people saying that u cant get back and other saying yes u can
i wonder if i still can and how to avoid that error
IOS 8 Drain battery like **** -.-" & wireless not working well -.-", that's so annoying ...
(if someone got a solution, i would appreciate it, Thx in advance)You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing! -
HT201210 could not be updated because the firmware file is not compatible
trying to update iPhone 4 so blue tooth may work in the car.
Version 4.3.5 ( 8L1 ) displayed under about.
Moden Firmware is 04.10.01
Any help would be appreciated.
could not be updated because the firmware file is not compatible appears after waiting 70 min for my computer to down load OS 5.1?Do you have iTunes 10.6.3?
If not, update iTunes first then try again. -
Just registered iphone 4s and attempted to run the first update to 5.0.1...message "could not be updated because the firmware file is not compatible." What needs to be done?
Check out this article, especially #4: Security Settings: http://support.apple.com/kb/TS1275
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Problem: could not be updated because the firmware file could not be found
Hello, this is the same topic i have write in French. I have a problem with my ipod nano silver 4go, when i try to update my firmware, this message apears: "the ipod could not be updated because the firmware file could not be found" does someone know about this problem? Please excuse my english
Hey, i tried this, twicebut after iTunes downloaded the update, it still says "firmware file is corrupt" even after i have deleted the folder. Im on a windows operating system (my friends - GO MACS!!) and it wont work. Im trying to fix this for my friend, i was considering just formatting itto FAT32 with the explorer thingy. but that might make iTunes not recognize it. Any advice would be benificial!!
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HT5654 the iphone could not be restored because the frimware file was corrupt. what i do.
the iphone could not be restored because the frimware file was corrupt. what i do.
Delete the ipsw file and allow iTunes to download it again.
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HT201210 The Iphone could not be updated because the firmware file is not compatible...
Iphone can not be updated because the firware file is mot compatible...
This is the message i have received when I wantted to update my Phone 4...any clues?
Thank you!Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.
Update your iTunes to latest version.
Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again. -
The iPod could not be updated because the firmware file could not be found?
I updated iTunes 7.0 and now I need to update the iPod software ver 1.2 and it won't install. I am stuck like Chuck. I've been working on this all day. Can't seem to find a resolution. I already went to the Apple Store Genius Bar and I got some tips but it didn't work. I un-install iTunes and re-install. Tried the 5 R's and nothing. I get a error message that says "firmware file could not be found" when I try to install the update and/or restore. Is anyone else getting this same error message?
Wow, after about 2 weeks I finally got my iPod to update on my very own PC. I followed the directions according to this document, http://docs.info.apple.com/article.html?artnum=304309, and the iPod software was updated to 1.2 version. I had did this one time before and it didn't work. However, just a few minutes ago it finally went through. Yeaaaa!
Dell Dimension 8400 Windows XP
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