Software necessary to communicate with Ipod not properly installed

Hi,
I updated my Itunes software and have been having problems ever since. Every time I connect my Ipod I get the message: "Software necessary to communicate with Ipod not properly installed. Reinstall Itunes..." After I click Ok it goes to Itunes but it does not recognized the Ipod. Now I have reinstalled several times and even downgraded to a previous Itunes version but keep getting the same error. Even though I don't know if this has anything to do with it, yesterday I noticed that I cannot watch any YouTube videos either, i get the error: "Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player" Any help would be highly appreciated!

A lot of users are getting this. See 'can not open iTunes' obove this in the forum

Similar Messages

  • Software required for communicating with iPods not installed correctly

    I am trying to do a new iTunes install version 10.6.1 on a Windows 7 64 bit machine. Everything goes smoothly and I get a message saying it installed correctly however, upon starting iTunes I get the following error:
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    I have uninstalled it following the directions, reinstalled it by running as administrator, etc. still the same message. I also notice Quicktime is not getting installed at all.
    Please advise.
    Thanks in advance.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Software not installed correctly to communicate with ipod/iphone. This message appears when itunes is opened

    software not installed correctly to communicate with ipod/iphone. please install again

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1.  Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

    Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1).  I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly.  Do you want iTunes to try to repair this for you?  I normally respond with OK and it immediately tells me "could not be repaired.  Please reinstall iTunes..."  I have done this a number of times to no avail.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Software required to communicate with the ipod is not working error, help!!

    I've had my iPod nano for a while now, and it was working fine until I installed the new iTunes. Now, when I plug my nano in, iTunes won't start. Then, I open up iTunes, and it says "The software required to communicate with the iPod is not properly installed. Please re-install iTunes so you can re-install the iPod updater" or something like that. I've researched this problem, and found other things such as:
    http://discussions.apple.com/click.jspa?searchID=-1&messageID=1388732
    When I saw what Markinmadison told me to do, I got to the registry editor, and tried to change the permissions and tried to delete the iPodService.iPpod Manager, but it would say "Cannot delete iPodService.iPpod Manager. Error while deleting key"
    I have tried everything possible, and nothing has still helped. I would really appreciate help on this one.
    Thanks!

    to add, as I think this could be important and ive only just realised this, after running itunes diagnostics, it tells me that itunes helper is not running (but i checked and it seems it is) and no ipod is found (although as mentioned Windows recognises the drive).
    It also tell me that the most recent ipod connected was the ipod that I had before.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.6.1.9 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 1.14.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
    Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod nano (3rd Generation)
    Serial Number: 7K7415ZVYXX

  • The software  required to communicated with iPods was not installed properly

    Upon connecting my iPod to iTunes I get this message: "The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?"
    Upon answering YES, iTunes shows an iPhone indicator in the upper right corner (even though a phone is not connected); but upon connecting the iPod, nothing happens.
    So.......I try reinstalling iTunes as a REPAIR and get this message: "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi" in the box below.
                      Use Source:
                                  C:\Users\User\AppData|Local|Apple Software
    How can i fix this and not lose my 10,00 plus iTunes Library?
    Thanks for any help.

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Software not installed correctly to communicate with ipod -Tryed evrything

    Hello i am geting the "Software not installed correctly to communicate with ipod" error. I tryed everything on http://docs.info.apple.com/article.html?artnum=93716 nothing worked. I need help for a fix. I was having error 2095 before then i fixed it. Now im having this problem
    Ipod: 30 gig video
    Computer: HP a1112n

    Itunes ver: 6.0.2.23
    that rules out one set of possibilities.
    okay, we'd better check on the following two possibilities then. (the second one has shown up in itunes 6.0.0.18, 6.0.1.3 and 6.0.4.2, so it's a live possibility with a 6.0.2.23.)
    The Tick 247: iTunes not recognizing your nano? Here's a possible solution!
    markinmadison: Re: "The software required for communicating with the iPod is not installed..."
    love, b

  • IPod software not properly installed?

    Suddenly everytime I open Itunes with my iPod nano 4G plug in.
    Itunes says "The software needed to communicate with the iPod is not properly installed. Install iTunes again before installing the iPod software."
    and removing iTunes and installing it again, does not work.
    please, what should I do. ??

    I had the same problem.
    What happened to me anyways is that the files in the folder
    c:/Program Files/iPod/bin/iPodService.Resorces/ were corrupted.
    If you tried installing itunes again and that didn't solve it, Try seeing if the iPodService is running in
    Administrator tools > Services.
    If its not started, start it and see if that solves the problem.

  • The software required for communicating with ipod and mobile phones was not installed correctly

    ok i've seen this in several threads and haven't found one with an anwser. the software required for communicating with ipod and mobile phones was not installed correctly. of course when you tell it to repair it does not. this has happened several times now and only cure i have found is uninstalling itunes and reinstalling. works for maybe a few weeks then does the same thing and i start all over again with uninstall and reinstall. i tunes version 10.4.1.10  64 bit running on windows 7 64 bit and trying to sync with Iphone 3gs - so anyone have a fix for this or am i stuck reinstalling itunes every few weeks???

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Error message: "the software required for communicating with Ipods and mobile phones was not installed correctly....

    2 error messages when opening itunes: "The software required for communicating with Ipods and mobile phones was not installed correctly.  Do you want Itunes to repair this for you?"  When clicking yes another message indicates not able to remove services.  Another message is: "Service (ipod service) could not be installed.  Verify that you have sufficient privileges to install system sources."  I've uninstalled all Apple services (itunes, quicktime, apple software update, apple mobiles devices support, bonjour and apple application support and reinstalled itunes/quicktime - no change in error messages.  I cannot burn CDs using Itunes.  This all seemed to happen when I updated itunes to version 10.  I have a Windows 7 64-bit operating system on a Dell Inspiron Zino HD; the Itunes software is also 64 bit.

    See the second box of  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Software for communicating with ipod not installed correctly?

    I cant download the new itunes 11.0.1 as keeps coming up with invalid or corrupt signature. So downloaded it onto another laptop and then copied it over. When opening it comes up with the following message "the software required for communicating with ipods and mobile phones was not installed correctly, it asked if you want itunes to repair it and when you say yes it doesnt repair.  Tells me to re-install itunes which i cant do. Any ideas?

    Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

  • ITunes 9 install problem: software for communicating with ipods not install

    I downloaded and installed the update for iTunes 9 via apple software updater last night, and when I started iTunes I got the error "The software required for communicating with iPods and Mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?" I click yes, and it says it couldn't fix the problem.
    I followed the instructions here (http://support.apple.com/kb/HT1923) to completely uninstall itunes and quicktime and all supporting components, including mobileme and bonjour and then reinstalled iTunes9 using the setup file downloaded from apple.com. Still no luck! I get the same error when I start iTunes.
    any suggestions? Help! Should I go back to the older version of iTunes?
    btw, when I uninstalled iTunes, I kept my library files and two plugins around: last.fm scrobbler and mmkeys. Does this matter? I don't think so: I tried removing the plugins and I still got the same error.
    I'm running Vista 64bit, and I used the 64 bit installer.

    For those using Windows 7 64-bit, I also experienced this frustrating installation error. However, tonight, I was finally able to install iTunes 9 without getting the communication message by setting the compatibility tab under the properties tab of the installer to the following settings:
    - check "run this program in compatibility mode for Windows Vista Service Pack 2"
    - check "run this program as an administrator"
    - launch the installer by right-clicking and selecting "run as administrator"
    After selecting those options and also uninstalling iTunes and the Apple Mobile Device Support, iTunes 9 finally installed without any glitches on my Windows 7 OS.
    Unfortunately, I don't have any advice for Vista users except for the already posted recommendation to use the 32-bit installer.
    Message was edited by: Peter Lee

  • Itunes cant communicate with Ipod

    I bought a new computer, a Toshiba A505 with Windows 7 and downloaded the 64 bit version of Itunes 9.0.3, when I open Itunes, I get a message box that says "the software required to communicate with the Ipod is not installed correctly. Please reinstall Itunes to install the Ipods software."
    What do I do?

    So...
    You have updated to iTUNES 5.0 and iPOD Mini version 1.4?
    Some reports are up around the web about people having iPOD update problems after installing iTUNES 5.0.
    Apparently, Apple will be issuing an update next week to fix the problem.
    My iPOD updates fine, but I am getting a pop at the beginning of each song when I play iTUNES through my stereo using my Airport Express with Airtunes.
    Never had a popping problem with the previous version.

  • ITunes cant communicate with iPod Mini

    Recently I plugged my iPod mini into my computer to update the songs, only to have my iPod freeze up. After a while it worked again and all my songs were gone from my iPod. When I plugged it back into my computer and opened iTunes to load all the songs back on, iTunes froze and wouldnt work, when I unplugged my iPod a message would pop up saying something like "the software needed for iTunes to communicate with IPod is missing, please reinstall iTunes" after reinstalling both iTunes and the iPod software, I still have this problem.

    So...
    You have updated to iTUNES 5.0 and iPOD Mini version 1.4?
    Some reports are up around the web about people having iPOD update problems after installing iTUNES 5.0.
    Apparently, Apple will be issuing an update next week to fix the problem.
    My iPOD updates fine, but I am getting a pop at the beginning of each song when I play iTUNES through my stereo using my Airport Express with Airtunes.
    Never had a popping problem with the previous version.

  • ITunes can't communicate with iPod - AGAIN

    I got the pop up this morning "iTunes maybe unable to communicate with iPod". So I followed the instructions from the link. And reboot my PC. I relaunched iTunes and still got the pop up saying it maybe unable to communicate.
    Does anyone know what is causing this, and have a work around? Or is there a decent 3rd party software that will do the work of iTunes?

    It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
    So the answer to your question is "Yes". Thanks for your time. I think we can count this issue as resolved.
    Robin

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