Software no longer work, serial number no longer work, what is the problem. Need software soon as possible.

Serial number no longer valid. If there was a billing issue I missed seeing email. Missing an important deadline and software isn't working.

What software, and what version?
Cloud programs do not use a serial number... you sign in to your paid Cloud account to download and activate programs
Credit card https://helpx.adobe.com/utilities/credit-card.html
Change Account https://forums.adobe.com/thread/1465499 may help
http://helpx.adobe.com/creative-cloud/kb/renew-extend-restart-ccm.html
http://www.thermalexposure.com/2012/10/17/adobe-creative-cloud-subscription-renewal-troubl e/

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