Software required for communicating with ipod is not installed correctly

I got the error message today! 'the software required for communicating with the ipod is not installed correctly'
I have reinstalled itunes and all my music etc. has been saved but I still get the message!? Dont know what to do? HELP!

When you reinstalled, did you just uninstall iTunes, then download it from apple.com/itunes/download?

Similar Messages

  • The software required for comunicating with ipod is not installed correctly

    Hey
    I have recently had to reinstall windows xp on my laptop as the moder board crushed
    while the installation was done by a professional, since then everytime i plug my 30gb fifth generation ipod to synch with my Itunes library the following message appears:
    "The software required for communicating with the ipod is not installed correctly. Please Reinstall Ipod to reinstall the ipod's software."
    what does that mean? i thought
    I tried to reinstall itunes over twenty times, sometimes deleting it beforehand using the task messenger, but no use.
    I have checked to see if my ipod works with other computers and he does, therefore its a problem of the itunes, or my computer.
    I am reaching desperation, as i am unable to update and synch my ipod for over a month now.
    i need either a solution or a way of maybe installing an older version of itunes, which may work.
    can anyone help?
    please?

    i did the research for you and found the link for the 7.5...
    http://www.mydigitallife.info/2007/11/07/direct-download-itunes-75-to-activate-i phone-anywhere-internationally/
    Hope that works for ya...

  • The software for communicating with ipod is not installed correctly..

    Everything used to work fine on my laptop. I'm fairly sure it was after I had uninstalled Zune crap from my laptop when my iTunes started messing up and saying "the software for communicating with ipod is not installed correctly".
    I've searched the whole internet front to back about this error and most things I find are from 2005'ish. I've tried changing the registry permissions, reinstalling itunes, clearing out everything that has to do with itunes, doing all the msconfig things, manually starting the ipodservice.exe.
    I still cannot figure it out and I've had this error for like 3 months. Only thing that I notice that MIGHT be odd is that I'll have ipodservice.exe running (from System) and when I open iTunes another ipodservice.exe will open (from my username) and then close after a few seconds and then I plug my ipod up and bam, the error from above comes up. Anyone have any clue? Like I said everything worked fine at one point!
    Thanks!

    Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

  • The software  required to communicated with iPods was not installed properly

    Upon connecting my iPod to iTunes I get this message: "The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?"
    Upon answering YES, iTunes shows an iPhone indicator in the upper right corner (even though a phone is not connected); but upon connecting the iPod, nothing happens.
    So.......I try reinstalling iTunes as a REPAIR and get this message: "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi" in the box below.
                      Use Source:
                                  C:\Users\User\AppData|Local|Apple Software
    How can i fix this and not lose my 10,00 plus iTunes Library?
    Thanks for any help.

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • IPod Not Recognized in iTunes & "Software Required for Commun with iPod. .

    Pleasse help! I have about 15 hours invested in this problem, includes 2.5 hours with Apple Technicians, and no help.
    I have a new 30G Video iPod that isn't detected in iTunes, although I can see it in exlorer and listed as my G drive. The error message that appears when I start iTunes is,
    "The software required for communicating wihtthe iPod is not installed correctly. Please reinstall iTunes to install the iPod software."
    I have done the "5 R's" about 8 times, and tried other things including changing the drive letter, unintalling Norton, using the msconfig to limit what was running (per the Apple site directions), removed the temp files (per the Apple site directions, "soft reboots" of the iPod (Menu and round button holds), manually running "C:\Program Files\iPod\bin\iPodService.exe" from the RUN menu, and running regsvr32 c:\windows\system32\atl.dll (per the Apple Tech) from the RUN menu.
    A few other notes, 1) in MSCONFIG, my iPod service does not seem to want to run, it shows as "stopped" 2)I had initally installed the iPodUpdater 2005-10-12, which didn't get me connected, and then later updated to 2005-11-17, which still didn't work. I have also installed from scratch from the apple site. When I try to run the Updater, my error reads "iPod Service Error". I don't even understand what this is supposed to do. Perhpas update the iPod software iteself?
    When I connect to the other PC in my home, which was loaded with the same Windows CD's, iTunes fires right away and detects this iPod.
    On the PC I am trying to coneect with, I have previously had a successful setup with an iPod mini, but now that doesn't work anymore either.
    Apples next step is telling me to uninstall/reinstall Windows. This seems like a pretty drastic, and even more time consuming step . . . one that I'd rather not take unless it is fairly certain to resolve this problem
    ANY SUGGESTIONS????
    Thank you in advance.
    iPod 30G Video / Gateway PC   Windows XP   Service Pack II

    Thank you. I'm new to this and will repost.
    Gateway   Windows XP   Service Pack II

  • TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1.  Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

    Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1).  I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly.  Do you want iTunes to try to repair this for you?  I normally respond with OK and it immediately tells me "could not be repaired.  Please reinstall iTunes..."  I have done this a number of times to no avail.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Error message: "the software required for communicating with Ipods and mobile phones was not installed correctly....

    2 error messages when opening itunes: "The software required for communicating with Ipods and mobile phones was not installed correctly.  Do you want Itunes to repair this for you?"  When clicking yes another message indicates not able to remove services.  Another message is: "Service (ipod service) could not be installed.  Verify that you have sufficient privileges to install system sources."  I've uninstalled all Apple services (itunes, quicktime, apple software update, apple mobiles devices support, bonjour and apple application support and reinstalled itunes/quicktime - no change in error messages.  I cannot burn CDs using Itunes.  This all seemed to happen when I updated itunes to version 10.  I have a Windows 7 64-bit operating system on a Dell Inspiron Zino HD; the Itunes software is also 64 bit.

    See the second box of  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Software required for communicating with iPods not installed correctly

    I am trying to do a new iTunes install version 10.6.1 on a Windows 7 64 bit machine. Everything goes smoothly and I get a message saying it installed correctly however, upon starting iTunes I get the following error:
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    I have uninstalled it following the directions, reinstalled it by running as administrator, etc. still the same message. I also notice Quicktime is not getting installed at all.
    Please advise.
    Thanks in advance.

    I also notice Quicktime is not getting installed at all.
    That one is normal nowadays (ever since the iTunes versions 10.5.x).
    The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • The software required for communicating with ipod and mobile phones was not installed correctly

    ok i've seen this in several threads and haven't found one with an anwser. the software required for communicating with ipod and mobile phones was not installed correctly. of course when you tell it to repair it does not. this has happened several times now and only cure i have found is uninstalling itunes and reinstalling. works for maybe a few weeks then does the same thing and i start all over again with uninstall and reinstall. i tunes version 10.4.1.10  64 bit running on windows 7 64 bit and trying to sync with Iphone 3gs - so anyone have a fix for this or am i stuck reinstalling itunes every few weeks???

    "The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternative path to a folder containing the installation package "iTunes64msi"
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Message: "software required for communicating with ipod...please reinstall"

    Message: "software required for communicating with ipod...please reinstall" appears. Can any one give me soome advice because i have tried practicaly everything to fix this and nothing.
    thanks

    If you get any message about "Another User", an "iPod Service Error" alert appears, or “Please reinstall iTunes" appears, turn off the 'Fast User Switching' - even if no one else is using the computer (Win XP environment).
    ==>Start=>Control Panel=>User Accounts=>Change the way users log on and off ==> Remove the check mark from FUS.
    See: http://docs.info.apple.com/article.html?artnum=93764
    And http://docs.info.apple.com/article.html?artnum=93395

  • My new IPOD "the software for communicating with ipod is not installed pro"

    The message "the software for communicating with ipod is not installed properly keeps on showing up no matter what I do.
    I have removed the program several times and reinstalled it several times. I have updated my windows. I have tried just about evertying. I have wasted several hours on this ipod, I am about to return it and be over with it..
    I have even went to the homesite to download the updates and the newest version of ipod manager.
    My ipod charges from the USB port but I think it is recognising it as a seperate drive.
    I dont know what else to do.

    Welcome to Apple Discussions.
    Are you using Fast User Switching in Windows XP? If so, logout the other users first.
    Check this: iPod shows up in Windows Explorer but not in iTunes, iPod Service Error or Please reinstall iTunes

  • I tunes 11 will not let me sync my I pod nano... keep getting error meessage:  the software required for this I pod was not installed correctly... I have tried to reinstall 6 times Dumped everything i tunes related no luck help!

    I recently updated to Itunes 11 and now no sync... get error message: The software required for this I pod was not installed correctly. Please reinstall Itunes to install the required software.  I backed up all music and deleted all related itunes items and still get this error after 6 attempts to reload itunes... i give up please help

    I recently updated to Itunes 11 and now no sync... get error message: The software required for this I pod was not installed correctly. Please reinstall Itunes to install the required software.  I backed up all music and deleted all related itunes items and still get this error after 6 attempts to reload itunes... i give up please help

  • Software for communicating with ipod is not installed properly error msg

    after trying to install my ipod nano for the first time the error msg came up saying that the software for communicating with the ipod had not been installed correctly and needed to be reinstalled. I have tried deleting and reinstalling the itunes and ipod software and followed the trouble shooting steps from the web page but every time i plug my ipod in after reinstalling the same message comes up. when i try to use the updater a "service error" comes up and apart from restore i have also tried the five r's can someone please help me
    hp pavilion a320a   Windows XP  
    hp pavilion a320a   Windows XP  
    hp pavilion a320a   Windows XP  

    See these for the iPod service error.
    iPod service error.
    Fast user switching in Windows XP is not supported.

  • When i open itunes it comes up with an error message saying: "The software required for communicating with ipods and mobile phones was not installed correctly.

    It also askes me, if I want itunes to try to repair this for you? I've hit yes but it does not fix the problem, i've also tried to uninstall and reinstall itunes and it still says the same thing. PLEASE HELP ME!!!!!

    See the second box of  Troubleshooting issues with iTunes for Windows updates.
    tt2

  • When I click on itunes, it tells me that thesoftware required for communicating with ipods and mobil phones was not installed properly. I have not changed anything on my computer so I'm not sure what I should do? Help

    Help, When I click on itunes on my computer it tells me that the software required for communicating with ipods and mobil phone was not installed properly. I havent' changed anything. Does anyone know what I should do? Thanks

    See the second box of Troubleshooting issues with iTunes for Windows updates.
    tt2

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