Software update caused two failed restores?

I went to sync my daughters' ipod touches and both said they needed to have a software update. I accepted the software update, but both failed and said I needed to restore. I attempted to restore and both attempts failed... both screens now show the connect to iTunes screen. What is going on?

put it into recovery mode
See here
http://www.apple.com/support/ipodtouch/assistant/restore/
Then restore
http://support.apple.com/kb/HT1414

Similar Messages

Software Updates causing application crashes

Hello,
I just installed a group of updates including security 2010-4, safari 5, itunes 9.2 and java 7.
Immediately I am having issues with application crashes. I am trying to run inkscape which runs under x11.
Initially it wouldn't even start up. After I repaired permissions and verified the disk and did a couple restarts it will start but crashes as soon as I try to use it (perform a copy and paste for example).
I am desperate to get back to work and I really do appreciate any help.
Thanks

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

Software Updates ADR Issue: "Failed to download the update from the internet. Error = 5"

"Failed to download the update from internet. Error = 5"
The above is the error I am getting when running any ADR. The error is quite clear software updates are failing to download and Error = 5 being a permissions error its clear that the downloads are failing due to incorrect permissions applied to the download
path.
Here is the last bit of my ruleengine.log, everything above is the same except for the update trying to be downloaded of course:
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download ContentID 16860969 for UpdateID 16857152. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading contents (count = 1) for UpdateID 16857255
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
List of update content(s) which match the content rule criteria = {16861141}
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading content with ID 16861141 in the package
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download ContentID 16861141 for UpdateID 16857255. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download any update SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Failed to download update contents. SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
No new update was added to the package. Package "SCP0008A" would not be updated.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to run the DownloadAction for the AutoDeployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=SCCM-MPS.DSCICORP.COM SITE=SCP PID=2376 TID=5148 GMTDATE=Thu Jun 26 13:22:00.164 2014 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more
content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Enforcing Create Deployment Action SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Create Deployment Rule Action XML is: <DeploymentCreationActionXML xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><CollectionId>SCP00055</CollectionId><IncludeSub>true</IncludeSub><Utc>false</Utc><Duration>0</Duration><DurationUnits>Hours</DurationUnits><AvailableDeltaDuration>0</AvailableDeltaDuration><AvailableDeltaDurationUnits>Hours</AvailableDeltaDurationUnits><SuppressServers>Checked</SuppressServers><SuppressWorkstations>Unchecked</SuppressWorkstations><PersistOnWriteFilterDevices>Unchecked</PersistOnWriteFilterDevices><AllowRestart>true</AllowRestart><DisableMomAlert>false</DisableMomAlert><GenerateMomAlert>false</GenerateMomAlert><UseRemoteDP>true</UseRemoteDP><UseUnprotectedDP>true</UseUnprotectedDP><UseBranchCache>true</UseBranchCache><EnableDeployment>true</EnableDeployment><EnableWakeOnLan>true</EnableWakeOnLan><AllowDownloadOutSW>false</AllowDownloadOutSW><AllowInstallOutSW>true</AllowInstallOutSW><EnableAlert>true</EnableAlert><AlertThresholdPercentage>90</AlertThresholdPercentage><AlertDuration>7</AlertDuration><AlertDurationUnits>Days</AlertDurationUnits><EnableNAPEnforcement>false</EnableNAPEnforcement><UserNotificationOption>DisplaySoftwareCenterOnly</UserNotificationOption><LimitStateMessageVerbosity>false</LimitStateMessageVerbosity><StateMessageVerbosity>10</StateMessageVerbosity><AllowWUMU>true</AllowWUMU><AllowUseMeteredNetwork>true</AllowUseMeteredNetwork></DeploymentCreationActionXML>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Rule XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Criteria Filter Result XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test
ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Deployment Action XML...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Rule XML... SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element DeploymentId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupName SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
SQL is: select cis.CI_ID from vCI_ConfigurationItems cis join vProvisionedCIs pci on cis.CI_ID = pci.CI_ID where cis.CI_ID in (16793068, 16793070, 16793441, 16793445, 16793531, 16793686, 16793688, 16794597, 16794600, 16794602, 16794604, 16795443,
16795445, 16795709, 16795711, 16796210, 16796222, 16796292, 16796298, 16799495, 16799503, 16799602, 16799700, 16799703, 16799705, 16799712, 16799718, 16800300, 16800302, 16800367, 16800369, 16800371, 16800375, 16801224, 16801227, 16801237, 16801239, 16801287,
16801289, 16801559, 16801566, 16801996, 16802034, 16802839, 16802841, 16803306, 16803310, 16803420, 16803422, 16806477, 16806479, 16809354, 16809360, 16809393, 16809397, 16809774, 16809786, 16809792, 16813338, 16813348, 16813636, 16813638, 16814948, 16814950,
16815151, 16815153, 16817088, 16817102, 16817108, 16817398, 16817400, 16818677, 16818691, 16825397, 16840448, 16840458, 16840460, 16840462, 16840690, 16840700, 16840702, 16840710, 16840824, 16840826, 16842640, 16842641, 16842802, 16842803, 16842841, 16842870,
16842871, 16842896, 16842917, 16843017, 16843042, 16843049, 16843051, 16845981, 16846404, 16846751, 16846757, 16848017, 16848021, 16848664, 16848687, 16849383, 16849385, 16852506, 16852514, 16852516, 16855484, 16857102, 16857151, 16857152, 16857255) order
by cis.CI_ID SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
0 of 115 updates are downloaded and will be added to the Deployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
The rule resulted in no updates being found. Skip deployment creation or update...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Enforcing Actions for Rule 16777228 failed!
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Updated Failure Information for Rule: 16777228
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Deleting Rule 16777228 SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Found notification file C:\Program Files\Microsoft Configuration Manager\inboxes\RuleEngine.box\16777228.RUL
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5148 (0x141C)
RuleSchedulerThred: Change in Rules Object Signalled.
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Refreshed ScheduleList instance for Rule (16777228) from schedule string () with next occurence (12/31/1969 7:00:00 PM)
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
FindNextEventTime found next event for RuleID 0 as :1/1/2038 12:00:00 AM
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
RuleEngine: Got next rule execution time successfully. Next event is in 12369097 minutes
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Sleeping for 15 minutes SMS_RULE_ENGINE
6/26/2014 9:22:10 AM 5228 (0x146C)
Also, I do not have a patchdownloader.log anywhere, Ive checked all aforementioned locations from various sources and it just simply does not exist on my SCCM server. Here is my setup:
Server1: Primary server with all roles installed locally except the site database is on its own server. WSUS is installed locally here and DB is stored here.
Server2: SQL DB for Primary site DB
Server3: Secondary remote site running MP, DP, SUP. DB is SQL Express local.
So the SUP role was installed successfully on both server1 first and server 2 second with the site servers accounts. The SUP Synchronizes successfully and I can see a large list of updates available for use but not downloaded of course. I have set WSUS option
to store updates locally and have plenty of space at the target destination.
So here is my issue, I have been working on this issue for the better part of a week and understand the error code from the ruleengine.log to be a permissions issue. I have also proved this out but creating a test ADR with minimal updates and applied NTFS perms
to the target path for Modify with the everyone group (testing purposes only). The updates downloaded successfully. So this puts me right back to where I was, knowing its a permissions issue but not understanding what permissions are needed. Let me explain
further.
The best way to start is to show what perms I have to the target location for downloads/wsus/sup anything:
Path: \\Server1\UpdatesAndDefinitions (permissions being applied to the UpdatesAndDefinitions root folder)
SCCMAdmin (account used for most SCCM tasks except for NA) / Modify / Share and NTFS
Server1$ (primary site server) / Modify / NTFS
Everyone / read and execute / NTFS and Share
There are other system generated perms but the above three are the important ones. So hence my confusion I know that the SCCMAdmin account or the Server its self has to be accessing the target directory so why is it failing with a permissions issue?
My next step was to enable Auditing on the target path. Doing so revealed just what I thought and through me into further frustration:
A network share object was accessed.
Subject:
Security ID:
SYSTEM
Account Name:
SCCM-MPS$
Account Domain:
DSCI
Logon ID:
0x3e7
Network Information:
Source Address:
fe80::306a:8827:8672:3ba5
Source Port:
50329
Share Name: \\*\UpdatesAndDefinitions
A handle to an object was requested.
Subject:
Security ID:
DSCI\sccmadmin
Account Name:
sccmadmin
Account Domain:
DSCI
Logon ID:
0xad903c
Object:
Object Server:
Security
Object Type:
File
Object Name:
F:\UpdatesAndDefinitions
Handle ID:
0xf5c
Process Information:
Process ID:
0x10cc
Process Name:
C:\Windows\explorer.exe
Access Request Information:
Transaction ID:
{00000000-0000-0000-0000-000000000000}
Accesses:
READ_CONTROL
ReadAttributes
Access Mask:
0x20080
Privileges Used for Access Check:
Restricted SID Count:
0
Now I may not be the best I traversing through the mess of audit entry's and translating them, but from what I can see the two accounts that have the proper share and ntsf perms ive listed above are indeed the ones accessing the target location and the audit
code is success. I filter for failures and found no audits for failures whatsoever yet my downloads still fail religiously, unless of course I open myself up with the everyone group.
So next... I tried adding in the Network Service account with proper permissions, the Local Service Account, my user account, and all no go's.
Next... I remove the SUP roles from SCCM checked the logs for deinstall confirmations, and reinstalled these roles. No Go!
If anyone can assist I would be in your debt and very grateful.
Oh last note, but very important note I'm running SCCM 2012 SP1 CU4
Thanks,
Michael
MichaelSpaulding

I just tested with the everyone group further; I added everyone with modify for ntfs and just read only for share and downloads failed!
I then changed the share perms for everyone to change and the ntfs to read/execute and poof downloads complete! Obviously change share perms for everyone leaves me open which Id like to prevent, so finding what account is being used is crucial.
I have already tried adding all of the SCCM accounts I use and the servers themselves as change perms to share and ntfs and have not had any luck.
MichaelSpaulding

Software updates cause network system prefs pane lockup

Some problems today after Software Updates on eMac G4 running Tiger 10.4.11. The recent updates have been the all the latest IWork and iLife app updates, including QT 7.6, iTunes 8.2.1 and Security Update 2009-004.
Whenever I try to get into the Network screen of system preferences I keep getting a drop down box that says "your network settings have been changed by another application." I have to click on okay and the box just keeps dropping down. I can't get into change the settings and every time I click on okay this message shows up in the console.log -
WirelessAttach: getInterfaceWithName failed
The airport card is installed but software is always turned off because I don't use WiFi. I noticed the same message when I turned on the Firewall for all network options including checking the boxes for the advanced UDF blocking, system logging and stealth options since none of them slowed my computer down on kept me from doing anything I normally do on the Internet.
I've been using software update over the last few days to get the latest PPC updates on Mac 10.4.11 and something in them could be causing the problem. I avoided updating for months because everything was working well and the latest updates are primed for Intel machines running Leopard.
This is the first time I've updated any Mac and started having problems like I used to have on PCs when I made changes. Should have gone with my gut feeling and stayed with the older PPC stable software on the older machine. Unless I can figure out what is causing the problem, I'm just going to uninstall what I can and re-install my old PPC stable versions. Something in the mix is causing the problem.

To stop the pop-up, Go to System Preferences: Security. Check the box next to "Require password to unlock each secure system preference." Then lock Security.
Try this cure for Security update...
http://discussions.apple.com/thread.jspa?threadID=1730909&tstart=0

Software update Causes Black Screen

Hello,
I just did a software update for my macbook pro and not only do I now have a black screen, the macbook pro does not show up in my wireless network so even though the apple chime sounded, I don't even know if the macbook pro is even online or up and running.
My Apple Care ran out in April and if I have to I'll bring it to the Genius bar but I don't have a car and getting there is hard so if it's something simple that other people have dealt with maybe someone can help me from the community? I really really hope I don't have to buy a new macbook pro and if it turns out that the update ruined my laptop I will be enraged,
Thank you for any help anyone can give me.

Hello,
If you just ran the 2011-005 security update AND you frequently use Time Capsule for backups, I would recommend restoring to a point in time PRIOR to applying the security update. It has caused many issues [freezing the system, blue flickering screen, not getting to login screen, spinning beachball, grey screen with dim apple logo with spinning indicator, not allowing login, slowing down the system, etc.] for me and others in the support community.
The my Macbook Pro has been at the Genius bar for three days. They won't acknowledge that an update from Apple could cause the issues, but after looking at recent entries for "2011-005" or "can't login" you can see that there are problems.
Currently, my laptop has been supposedly having the OS completely reinstalled. This should have taken a few hours but it is going on day 3 at the Apple store.
So, short story is to go back in time, if possible for you [Time Capsule option]
Hope this helps

I receive a Software Update notice that fails. How do I find out who/what is trying to update? How do I stop its attempt to update? The only response allowed is "OK". When OK is selected the window goes away and nothing else happens.

About once a month I receive the Software update notice that has failed. How do I find out who/what is trying to update? If I decided I want this update how do I allow it to continue? If I decided I do not want this update how do I stop it and its attempt to update? The only response allowed is "OK". When OK is selected the window goes away and nothing else happens.

Hi sharkbiscuit79,
Yes your cabinet 10 on the Crediton exchange has already been installed and linked with a FTTC DSLAM cabinet (making it able to provide FTTC fibre broadband) and has been Accepting FTTC orders since December 2013. PCP10 (with it's DSLAM cabinet within 100meters of it) is locate on the junction of Commercial Road and the A3072.
However by the looks of things your are just too far away to obtain a FTTC (VDSL2) connection, meaning FTTC fibre broadband is not available to you.
Have a look at the Connecting Devon and Somerset Considerations (particularly the last paragraph) - http://www.connectingdevonandsomerset.co.uk/where-when-map-conditions/
Your best bet is to talk to Connecting Devon and Somerset to see if there are any further plans to get a fibre based service to your area via https://www.connectingdevonandsomerset.co.uk/contact-us/ (as your area may not be inscope of any further deployment). Best give them your full address and landline number too as they can check if you are within a NGA area.
jac_95 | BT.com Help Site | BT Service Status
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Software updates causes black screen on macbook

The laptop is an Apple Unibody MacBook Intel Core 2 Duo, processor - 2.4 GHz Intel Core 2 Duo. Memory - 2 GB 1067 MHz DDR3. OSX 10.9.1 Maverick.
The Macbook prompts software updates in which the macbook is supposed to restart after the software installs. I’ve received this ‘Install software’ prompt twice since I’ve had this macbook, purchased 12/16/13 delivered 12/20/13.
After each software update the macbook doesn’t restart, there’s just a black screen, but the power light is on. I’ve had to zap the pram in order to get the computer to work. The latest incident happened after the macbook prompted a Firmware update. The Firmware software installed (I thought) then there was an odd, high-pitched squeak sound and the screen went black, same as the last time. I once again tried zapping the pram, but this time I had to try it 3 times before the computer came back on.
When I check the software updates, under the title “Updates Installed in the Last 30 Days” it indicates that the Firmware did actually install on the date of the last black screen incident (Dec. 30th), BUT above the titled window “Updates installed in the Last 30 Days” is another window titled “1 Update Available” and that window contains the 2 firmwares that supposedly installed on Dec. 30th - SMC Firmware and EFI firmware. If these 2 firmwares supposedly installed on Dec.30th, why does it show that they are still available for download. I have to assume that they didn’t actually install, and that I going to have to hit the ‘update’ button to install them, but I just know that I’m going to get that black screen again. Does anyone have an answer to this problem.
I should also add that I've only used this macbook with the power cord, but the battery is losing power, it's now at 96%, from 99% when I first got the macbook.

Lion has been causing a lot of problems on older hardware, it killed a 4 year old 15" MBP on me.
Go back to 10.6, the stability of your business comes first.

Software update causes iPhone to not connect with iTunes

I did a software update this morning. The three updates were: "iDVD Update", 'Digital Camera Raw Compatibility Update", and "Safari". After that my two iPhones (one is my wife's) can not connect to iTunes, nor iPhoto. I switched cables and the connection port with no success. Had to be the updates as there is nothing else different that I did. And yes, I restarted both the computer and iPhones, several times. Need help!

I had the same problem. My update was the new itunes along with your listed updates and my iphone takes over 3 hours to sync if it actually syncs at all. I get the spinning color wheel and can't use the rest of my computer. iPhone 3G, macBook Pro with all the available updates. Please help.

How to cancel/reset iOS 7 software update that's failed?? Please save my sanity!

I tried to update my iPod touch 5th gneration (32GB) to iOS 7 over the air last night at around 19.00 UK time (from the device itself, rather than via itunes on my PC). This was the second attempt after the first (initiated at about 17.57 UK time) gave me an unsuccessful error message after almost completing the download. But now all I have on the software update screen is the 'less than one minute remaining' message. The cogs are rotating in the little icon window but NOTHING ELSE is happening & I cannot get the updating message off. It is now 15.11 UK time the following day & I'm STILL getting the 'less than one minute remaining' message... this is obviously not the case BUT I cannot seem to find any way whatsover of stopping/cancelling the failed software update.
I've tried everything i can think of: shut wi-fi off, signed out then back in to my itunes account, reset the device (long press of home & sleep buttons), power off then back on, & I am at a total loss & becoming incredibly frustrated.
I've managed to update on my iPhone no problem but my ipod seems to be broke!! Please can anyone out htere help me?!? How do I cancel the failed download or re-set it to d/l again??

yes I've done the update OTA but why this screen cant go
it keep asking me to connect to itunes and when connecting the I tunes appear a massage

Iphone 4 software update causing internet dropout

Hello,
I recently purchased my first Mac, a Macbook Pro, and I have an iPhone 4. I have yet to update the iPhone, and when I connect the device via iTunes, and the software update download attempts to begin, the download will begin but very rapidly slow and then cease.
I am connecting to the internet via the Macbook Pro using Airport, to a Netgear WSG624v3, and a Comcast provided RCA modem. I have had plenty of issues with the router and modem, soon to be resolved, hopefully, but I am positive the issue is related directly to the software update file attempting to download.
I am totally able to connect to the internet via multiple devices, and access all sorts of content. The software update download startup will cause my network to drop connection to the internet for a few minutes, then it will automatically reconnect. Attempting the download again results in the identical scenario replaying.
I have also noticed that attempting to download certain podcasts via my iPhone 4 over the wireless network can cause a general connection loss.
Is this a firewall issue? I am only using the Apple-supplied firewall and whatever might be on my Netgear router...should I kill the Netgear security entirely and give the download a shot? I don't want to risk compounding headaches with a security issue.
Thanks in advance for your help - I am very new to all things Apple, so please be very explicit and detailed with any and all information and step-by-steps you might be able to provide.

Here: http://www.iclarified.com/entry/index.php?enid=1034

Does Software Update CAUSE crashes, or come up AFTER crashes?

Over the past 6 months or more my machine has only hung (i.e. requires a press of a hardware button to restart), about 3-4 times. Each of those times, when I restart the first thing I see is the Apple Software Update screen. At least a couple (if not all) of those times the second thing I see is the Microsoft Office Automatic Update Screen.
I was in the office over the weekend, and no IT guys were around, and the OSX SERVER crashed (which knocked me off the internet, and also off the file server). When I restarted that machine, the first thing that came up was the Apple Software Update.
The question I have is:
* Could the Apple Software Update application be causing my crashes, or
* Am I seeing a feature where OSX says "hey you just crashed, let's check for updates now, even if it hasn't been a week (which is what your preferences say I should wait)".
Does anyone know? I've asked my IT guys here, and they've gone back and forth on it.
Thanks,

Why speculate? Chances are, if you look in the system console, you can find some information that might shed some light on this problem. The console is located in the Utilities folder.

New Mac Software update causes blue screen

Hello, I need some help...
I Updated my Macbook Pro with the reqular Mac software update (includes quicktime, itunes and a couple others) I was given the option to "shut down" or "restart"...
I clicked "shut down".
My computer then proceeded not to turn off but simply turn to a blue screen...
After some time I turned off my machine and restarted it...
It took a little longer time to start up as it usually does after a software update...
But after going through the main white screen with the apple, then moving through to the next screen that has the loading bar. that loading bar window comes up for a split second and then disappears leaving a blue screen with the cursor and then does nothing more...
I am stuck with a blue screen and a curser...
I have already tried to start up in safemode...
Any help would be much appreciated

Very astute question, for Tiger on Intel you must use the exact install disk for that Model, Gray in color for one thing.
One thing to try other than a Safe Boot...
Tough without the Install disc, but some things to try...
Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
/sbin/fsck -fy
Repeat until it shows no errors fixed.
(Space between fsck AND -fy important).
Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
http://docs.info.apple.com/article.html?artnum=106214
Tough without the Tiger Disk problems, but try fsck...
To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup. Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt, type /sbin/fsck -fy
(SPACE between fsck AND -fy important)
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found: 
The volume (nameofvolume) appears to be OK  If fsck found issues and has altered, repaired, or fixed anything, it will display this message: *** FILE SYSTEM WAS MODIFIED ***   Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
http://docs.info.apple.com/article.html?artnum=106214

After software update nokia 301 fail to connect wi...

After software update to v 08.02 computer can't see my phone when Iconnect it via usb cable. Can sombody be on help?

Where do you look?
Windows Device-Manager or Nokia Suite? If it is the latter, please, give us Suite » Menu » Help » About » System Information » Copy text to clipboard. Furthermore, go to Nokia 301 » Menu » Settings » Connectivity » USB data cable: which mode do you use?

Recent software updates causes blue screen

I installed Leopard last week and it's been working just fine.
Last night the software update application upadted 5 apps - iTunes, Quicktime, Keychain, and a couple others I can't remember. Since the update I havn't been able to login and use my system - when it starts up it eventually stalls at a blue screen.
I've read reports of people having this issue after upgrading to Leopard, but like I said, I upgraded to Leopard just fine and have been using it for over a week.
I just discussed this with a support agent who suggested I try another archive & install - I'll post the results.
In the meantime, has anyone else run into this?
Also, would Audio Hijack's Instant Hijack (Rogue Amoeba software) and Little Snitch be considered "extensions" that might lead to this issue?

As it turns out, I had an Application enhancer I didn't even know about. I must have installed it a long time ago, tried it, lost interest, and forgot about it.
I followed the steps here: http://docs.info.apple.com/article.html?artnum=306857 and I've managed to boot and login.
Here's some more reading that may be of interest:
http://unsanity.org/archives/macos_x/shock_andawe.php
http://www.unsanity.org/archives/haxies/leopard.php

Software Update Caused Screen to Freeze White

I was doing the latest software update on my late 2013 MacBook Pro.
The screen is frozen white. Nothing happens.
I have an external Thunderbolt drive connected that I use to edit with FCP X.
Any suggestions? Will this affect the Libraries/Projects I have on the drive? Should I just pull it out? I cannot properly eject.

Should I just pull it out?
Yes.

Software update caused two failed restores?

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