Software Update fails repeatedly, loses PPPoE
MacBook Pro, 10.6.8, AirPort Extreme router, AT&T DSL.
Trying to update software in last two days has failed within seconds every time I click "install [x] item[s]". Other internet access is fine, and I've made no changes to my router, modem, or DSL service -- all of which have been in place for many months. Downloading songs from iTunes and PDFs from websites works. My iPod Touch seems fine.
Shortly after I start a download from Software Update, progress on the current file stops, my AirPort "time connected" monitor freezes then disappears, and eventually Software Update says it couldn't complete the download. The AirPort icon shows "Looking for PPPoE host" then "Connected via PPPoE" and the time monitor reappears and starts counting again. However, when I restart the download in Software Update, the same thing happens again.
Using advice on apparently related topics, I tried adding OpenDNS servers in my Network config, but it made no visible difference.
(Note: I also lose the PPPoE connection when waking up the laptop, but that's intermittent and I can recover manually if necessary. This Software Update failure is consistent, completely repeatable, and an apparent dead end.)
Downloaded and applied the firmware patch directly - on the second attempt it did actually succeeded.
Not sure why this has been such an issue as all other software applies without issue. Any way if you have this issue search the support site for the firmware download and apply yourself.
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My iPhone specs
Version : 7.0.6 (11B651)
Model : MD235AE/ADid it work for you with iTunes?
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I never update issues before.
Also iPad 2 and iPhone 5 just worked fine.
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Software Update Failed: An error occurred whilst downloading iOS 7.0."
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I am in South AfricaHey there,
As Sneaky_Mouse suggested the best option is atm iTunes. Servers are probably going crayze.
If you cannot do it like that as well you can look for an iOS 7 ipsw (image file) and then, hold down either Option or Shift (on a Mac or Windows PC) and click Update; this will allow you to select the ipsw image.
http://www.techradar.com/news/software/applications/ios-7-is-here-and-ready-for- download-1182104
Hope it helps, -
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Restart or reset your iPhone, iPad, or iPod touch - Apple Support -
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I've made a blog post on this error "
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CCC -
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