Solaris 10u6 fails to boot after installation on HP Proliant DL380 G4
Hello,
I have used Solaris 10u5 without issues on the HP DL380 G4. However, when I tried to install update 6 (new installation), it fails to reboot. I starts to boot, then aborts and reboots the system. I added the arguments -av to help get more information. Here's what I was able to capture:
Enter default directory for modules [platform/i86pc/kernel /kernel /usr/kernel]:
module /platform/i86pc/kernel/amd64/unix: text at [0xfffffffffb800000, 0xfffffffffb8d5f0f] data at 0xfffffffffbc00000
module misc/amd64/krtld: text at [0xfffffffffb8d5f10, 0xfffffffffb90a89f] data at 0xfffffffffbc74ce0
module /kernel/amd64/genunix: text at [0xfffffffffb90a8a0, 0xfffffffffbb04f4f] data at 0xfffffffffbc7ee00
Name of system file [etc/system]:
SunOS Release 5.10 Version Generic_137138-09 64-bit
Copyright 1983-2008 Sun Microsystems, Inc. All rights reserved.
Use is subject to license terms.
features: 14dffdf<cpuid,mwait,cx16,sse3,asysc,htt,sse2,sse,sep,pat,cx8,pae,mca,mmx,cmov,pge,mtrr,msr,tsc,lgpg>
mem = 6225476K (0x17bf91000)
root nexus = i86pc
pseudo0 at root
pseudo0 is /pseudo
scsi_vhci0 at root
scsi_vhci0 is /scsi_vhci
isa0 at root
psuedo-device ppm0
ppm0 is /pseudo/ppm@0
npe0 at root: space 0 offset 0
npe0 is /pci@0,0
pcie_pci0 is /pci@0,0/pci8086,3595@2
PCIE-device: pci8086,32a@0,2, pcie_pci3
pcie_pcie3 is /pci@0,0/pci8086,3595@2/pci8086,32a@0,2
NOTICE:
* This device is not bootable! *
* It is either offlined or detached or faulted. *
* Please try to boot from a different device. *
NOTICE:
spa_import_rootpool: error 22
panic[cpu0]/thread=fffffffffbc26ba0: cannot mount root path /pci@0,0/pci8086,3595@2/pci8086,32a@0/pcie11,4091@3/sd@0,0:a /pci@0,0/pci8086
,3595@2/pci8086,32a@0,2/pcie11,4091@3/sd@1,0:a
fffffffffbc49320 genunix:rootconf+114 ()
fffffffffbc49350 genunix:vfs_mountroot+61 ()
I have tried this on two identical machines with the same results. Some other details:
- Booting into failsafe mode works; the system finds and mounts the zfs volumes
- I did a network installation. I rebuilt the miniroot to include the CPQary3 package
- I tried installing with a zpool with two disks as well as only one disk; the result was the same
- I also tried installing without using a ZFS root disk; it also fails
I have googled for this problem but have not found anything like it. I would greatly appreciate any help!
Thanks,
Michael
I finally figured it out. For some reason, the installer does not install the driver package (CPQary3) or include it in the boot archive. The driver is in the fail-safe miniroot, however. So, I booted into fail-safe mode and installed the driver, and now everything works!
I ran into two problems with the installer on this hardware. I'll post details and work-arounds for both in a separate message.
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AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
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abvasili
I'm just a volunteer. I like to help others where I can. Do my ideas work? I hope so. o_O
Who helped you today? Do not forget to thank him.
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