Solaris Management Console hanging

Did anyone have a similar problem?
We are running Solaris Management Console 2.1 on Solaris 10 update 3
It was working fine until recently.
Now, it hangs forever.
We have no problem in launching it, loging to using our normal account, and switching to sysadmin role.
However, it hangs forever every time we try to do some action with the following error message showing on the terminal screen:
Exception in thread "Thread-21" java.lang.NoClassDefFoundError: com/sun/admin/cis/common/ShowCommands
        at com.sun.admin.usermgr.client.users.UserContent$MyListFetch.listAll(UserContent.java:1133)
        at com.sun.admin.cis.common.ListFetch.run(ListFetch.java:284)I am not an expert in Java, but the above message seems to indicate a Sun JRE classpath problem. The symptom in the X-Windows session is always the same: hangs forever when trying to browse users to perform necessary operations, such as adding, deleting, changing groups, and so on.
We have the following JDK installed
$ java -version
java version "1.5.0_14"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_14-b03)
Java HotSpot(TM) Server VM (build 1.5.0_14-b03, mixed mode)
$All the Java symbolic links seems OK
$ ls -l /usr | grep j
lrwxrwxrwx   1 root     root           4 Apr 15 14:10 j2se -> java
drwxr-xr-x   9 root     bin          512 Jun 21  2007 j2se.old
lrwxrwxrwx   1 root     other         15 Feb  2 02:33 java -> jdk/jdk1.5.0_14
drwxr-xr-x   4 root     bin          512 Feb  2 02:33 jdk
$

I have received the following reply from Sun tech support:
Hello again Shen,
After I got your email I went back through your files and did an internal search on the breaking of classpath and java.lang.NoClassDefFoundError error.  I found a case that had similar error messages and the root cause was determined to be the order of the patch installation.
Here is a clip from that case;
===
The patch install order for 121308-12 and 119313-19 can have a negative affect on SMC.
Please have the customer try the following workaround:
patchrm 121308-12 and 119313-19
In this order, patchadd 119313-19 and then patchadd 121308-12
===
Your netinfo files show that you are only up to 119313-16 on your wbem patch. The latest patch is;
119313-19
SunOS 5.10: WBEM Patch
Date:  Mar/27/2008
You may find that updating to this patch will make the edit to the /usr/sadm/lib/smc/bin/smc file unnecessary.
Since your original problems have been resolved, I will go ahead and close the case.  You may want to consider updating to the latest WBEM patch on your next update cycle.
Thanks,
Dave
I guess patch 119313-19 solves the problem.
I have launched SMC on a few servers that I haven't changed /usr/sadm/lib/smc/bin/smc file.
SMC didn't hang.
So, I checked for patch level and they all have patch 119313-19 installed.

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    "Server Not Running
    No Solaris Management Console server was available on the specified server. Please ensure there is a Solaris Management Console server available on the specified host and that it is running."
    with stop signs for all the management tools. I do not have patch 121309 installed which I suspect applies to the 6/06 release. In comparison to a working system, neither workstation had the entry for "smc 898/tcp" in its /etc/services file. I added it but did not make a difference so I removed the entry.
    "/etc/init.d/init.wbem stop/start" did not do the trick. Using dananderson's advice in,
    http://forum.java.sun.com/thread.jspa?threadID=5057915
    I ended up having to completely remove and re-add all packages that had to do with smc using the Solaris 1/06 installation CD set. I confirmed smc was working again without the error. Update Manager suggested I add patches 121308-08 and 124188-02. Hesitantly, I added those two patches, rebooted and confirmed smc produced the error message again. I removed patches 121308-08 and 124188-02 and smc started working again. I will have to refrain from applying those patches so it continues to run.
    I wish I had further explanation as to why those updates are killing my smc.

  • Solaris Management Console in whole root zones

    Is it possible to run smc in whole root zone? Is there a howto for this? I have created a whole root zone in my x86 and sparc systems but I can't seem to manage the zones through smc (Adding users, share disks and etc).
    I was able to manage my sparse zones with smc but for some reason smc won't even start in whole root zone. The whole root zone does not seem to have smcserver and bunch of other directories relating to smc.

    Hi dnzrnd,
    dnzrnd wrote:
    Is it possible to run smc in whole root zone? Is there a howto for this?
    I have created a whole root zone in my x86 and sparc systems but I can't seem to manage the zones through smc (Adding users, share disks and etc).
    I was able to manage my sparse zones with smc but for some reason smc won't even start in whole root zone. The whole root zone does not seem to have smcserver and bunch of other directories relating to smc.SunMC should install and run fine in a whole-root zone: I haven't heard of any problems. Are you maybe confusing "Sun Management Center" (this forum) with "Solaris Management Console" (a different product)?
    Regards,
    [email protected]
    http://www.HalcyonInc.com
    New !! : http://forums.HalcyonInc.com !!

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