Solid color text boxes in MS Word are not importing to pdf

Solid color text boxes in MS Word are not importing to pdf ... text boxes with pics import and convert fine. Using Word 2013. Any ideas?
I'm brand new to the forums, so sorry if I'm not asking correctly or asking something already covered.

Hi Sara!
Thanks for the response.
I'm uploading a Word file to my Adobe PDF Packet Annual subscription. I'm running Windows 8.0. Normally I will create a document in MS Word 2013, save it into our dropbox and then when I need to send it to someone (printer in this case) I will log onto Adobe PDF and upload the file to convert. Once it's converted, I'll send the pdf to the client or printer. In this case I created a poster with our logo (in a text box), text, a star (in a text box) and a few solid colored rectangles. Everything converted beautifully - as usual - except the solid text boxes.
I've used Adobe PDF Packet for a few years and have never seen this. Any ideas or other questions?
thanks, Dave

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