Solution Manager 7.1 SP10- Alert Management Reporting no input

Hello there,
we use the Solution Manager 7.1 SPS 10 for System Monitoring (with customer specific tempaltes and SAP Standard templates), the PI/PO MOnitoring an some other Features.
By the way if we start the dashboard for "Alert Management Reporting" we don't get any data.
Also we can't select the managed objects.
In the "BI Diagnostic Center" there is the overview for the Reporting Scenarios. We see our Scenarios "System Reporting" and "End USer Experience Moitoring" active. When i select "Alert management Reporting" and try to click the Button "Scenario Setup" nothing happens.
Is this a bug?
Can anybody help me get the Alert Management Reporting Dashboard run?
Thanks and kind regards
torsten

Hi Torsten,
Please follow the instructions of the note 1862024.
The ALM extractor is scheduled within the "Technical Monitoring"
setup in SOLMAN_SETUP, step 7. Before in the scope selection you need to
select the solution manager system. If the extractors are already
active, you'll need to deactivate (also uncheck the "keep
custom settings if checked), then restart SOLMAN_SETUP and re-activate.
Kind regards,
Roland

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    /people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
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        method             = method1
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        document           = g_document
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        method             = method1
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        document           = g_document
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