Solution manager system monitoring configuration

Hi
I am configuring system monitoring in solution manager (Oracle / Solman 7.0 EHP1 / Windows 2008 / VM)
I have added a satellite system to solution manager thru CCMS and CCMSPING agents. These are visible in RZ21 / Technical infrastructure / Overview. This has also been added in SMSY, SMSY when refreshed pulls out data from the satellite system. However I am having trouble with the transaction SOLUTION_MANAGER. This is where I setup system monitoring.
Here I find the solution maanger system however am not able to find the satellite system which I had added.
Thoughts?
thanks
Ravi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

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I am trying to setup a Solution Manager Monitoring Solution for a CE 7.10 Enviroment.
I have already setup CEN in SOLMAN.
I have registered CE Systems with a sapccmsr j2ee agent.
I have setup the JCO RFC Connection in CE.
I have created the TCP/IP Connection to the JCO Connection in Solman.
I have set the TCP/IP Connection in RZ21 as the J2EE Customizing Destination.
The solution involves only 1 Logical Component with 3 CE Systems.
When I go to the solution manager setup and try to configure the MTE Nodes for my solution I cannot get the MTE context while clicking in Activate Monitoring for other Software Components
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Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution Manager System Monitoring for non SAP system

Dear Support,
I have configured the CCMS Agent (SAPCCMSR) for non-SAP system (Windows 2008R2).
The system information (e.g. CPU, Memory, Disks etc) has already showed in RZ20 of Central Monitoring system (e.g. Solution Manager).
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Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

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I would like to use System Monitoring with Solution Manager.
The agents CCMSPING and SAPCCM4X are installed on the monitored system and CCMS is configured
I've already created a solution and a logical component. Now i would like to activate Instance Status in the tree when i enter in Setup System Monitoring .... but i get a red alert an the following Message Instance status is no performance alert. Thresholds have been deleted ... how can i activate this Instance Status?
I am going my first steps in SAP SolMan and tried to solve this problem but i had no success. Can someone please help me? What i am doing wrong?
thanks...
Edited by: Satish Machavarapu on Dec 15, 2009 12:46 PM
Edited by: Satish Machavarapu on Dec 15, 2009 1:04 PM

Hi,
If you want to monitor the Availability status of the instance then check the below docs
[http://help.sap.com/saphelp_nw70/helpdata/EN/38/9e100dd7980fffe10000009b3810a5/frameset.htm]
[CCMSPING config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/d547f687-0901-0010-07a9-ce64cc044215]
[CCMS Agent config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40ef0688-814a-2a10-afb1-89b40d83d0e0]
regards
Naveen
Edited by: Naveen Kumar on Dec 15, 2009 1:07 PM

Solution manager : system monitoring setup

Hi all,
We are planning to move from a third party monitoring tool to SAP solution manager we are Solman 7.0 with ehp1 .
I am going thru docs for system monitoring and follow the steps to active the systems and observed Instance availability step , is it possibule to automate an email when the satelite system is unavailable?
How do we automate an email for each alert from system monitoring ?
Please suggest..
Thanks,
Subhash.G

Hello Subhash,
Check this guide for alert configuration .
Solution Manager CEN and Alerting configuration guide for Dummies
Hope it helps.
Regards,
Amit Barnawal

Solution Manager - System Monitoring

Hi Basis associates,
This is a open discussion for SAP Basis experts to discuss what the pain points are when it comes to SAP System Monitoring on
1. Solution Manager
2. Third party Monitoring tools
for any SAP Application (ABAP, ABAP+Java, Java only)
Also, what are the additional parameters that Solution Manager needs to monitor to make the monitoring easier?
Thanks
Vaidehi

Hi,
Have you defined and added corresponding logical systems for the respective satellite systems?
Here is the sequence of steps you've to do:
in SMSY:
1) Define server, DB, Systems
2) Generate READ, TMW, TRUSTED RFCs to the satellite systems
3) define logical systems and assign the satellite system to it
in Solution_Manager:
1) define new solution
2) add the logical system into the solution
If these steps are successful, you should be able to see the satellite system in SYSTEM MONITORING in Solution_Manager.
Have you already done these steps?
After performing these steps:
Solution_Manager>choose relevant solution>operations setup>Solution Monitoring>System monitoring>Activate monitoring> choose the system and activate monitoring.
Your system will then appear.
Does this help any way?

Solution Managers System monitoring and CCMS/CEN

Hi.
Could anybody enlighten me on the Role of CCMS / CEN in the Solution manager Monitoring.
I have set up solution manager to Monitor my landscape. I have set up user defined limits and email alerts. These Alerts and the alerting agent - I assume - are carried out on the system being monitored.
Now the question - I want the Solution manager box to be the CEN and do the Alerting centrally (from the SM box) - Will the MTE's and Alerts that I have assigned and configured through System Monitoring use the properties set up though the CCMS?
I assume I will have to install the CCMS agents on all the target boxes - Will the Solution manager box process the Statics and send out the alerts from itself? If so How much workload does this place on the network and the box?
Why does the solution manager not act as the central processing and alerting box from the start? If we go through the effort of setting up the monitoring - why does it not set up Collection and Alerting at the same time?
Any feedback will be appreciated.
Thanks
Terry H.

Hi Terry,
Solution Manager System Monitoring is using CCMS infrastructure, so we have two different ways to collect data (alerts) from the satellite systems, first via CCMS agents as you mentioned or the option to use RFC destinations to read the alerts. This can be configured automatically by SMSY in Solution Manager. The second option produces higher network workload, because every alert will be checked every 3 minutes, with agents only new alert values will be pushed.
I hope this info helps you
Regards,
uDo

Solution manager system log - strange entries

Hi Everyone,
the problem we are facing in Solution Manager system log every five minutes appears a new error message:
2 Database error -30082 at CON
0 > SQL30082N Security processing failed with reason "24"
0 > ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
First of all the landscape: ECC, BI, CRM, PI and Solman. Each system is DEV, QUA, PRD - except Solution Manager.
Result of going to see the logs within work directory:
Connect to %_DCR_XXXXX as db2dcr with DB6_DB_NAME=DCR;DB6_DB_HOST=xxxxxx;DB6_DB_SCHEMA=SAPSR3;DB6_DB_SVCENAME=5912
C *** ERROR in DB6Connect[dbdb6.c, 1727] CON = 1 (BEGIN)
C &+***      DbSlConnectDB6( SQLDriverConnect ): [IBM][CLI Driver] SQL30082N Security processing failed with reason "24" ("USE
C &+***      RNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
C &+***
C &+***
C &+***      ABAP location info 'CL_SQL_CONNECTION=============CP', 337
C &+***
C *** ERROR in DB6Connect[dbdb6.c, 1727] (END)
C *** ERROR => DbSlConnect to 'DCR' as 'db2dcr' failed
[dbdb6.c      1732]
Some of the systems are being connected successfully and the error messages in SM21 are not related to those systems. But some of the systems like DCR cannot be reached. And this fact causing the error messages.
I haven't configured Solution Manager because I have joined the project later. I would like to know what job is trying to access the satellite system and for what purpose.
On solution manager side I have checked all the scheduled background jobs - all of them have been executed successfully.
There some of them are scheduled but it is hard understand what is purpose of the job.
I have checked and corrected system landscape through SMSY and have maintained all the RFCs. They all OK now.
What else could force to make a connection to satellite system? And where is the place where it is hardcoded local(satellite) db2 connection entry?
Like I said before, some of the systems are being connected but some not. The one which has not been connected - there was recently changed SAP master password. I believe this is the key to resolve the problem. But the system itself operating 100% correctly.
Perhaps it could be CCMS that makes some extra connections to collect the data from the monitored systems. But I have checked all the RFC's in SM59 and they were OK.
Any ideas or suggestions would be appreciated.
Thanks in advance,
Kind regards,
Artjom.

Kaustubh Krishna,
thank you for respond.
It was dbacockpit. The connection was maintained with old db2sid password. And it was causing problematic log entries.
Problem was solved.
Points awarded.
Thanks,
kind regards,
Artyom

Background job canceled in Solution Manager system

Dear all expert ,
Two background jobs canceled in solution manager system before some time.
details-
Background jobs :
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    Program name : RSGET_SMSY
Job log : Job started
Step 001 started (program RSGET_SMSY, variant ,
The SLD server connection is inactive
Job cancelled after system exception ERROR_MESSAGE
                   2 - SEND_SYSTEM_RELATIONSHIP_TO_SUP
    Program name : AI_SC_SEND_SYSTEM_RELATIONSHIP
Job log :
                   Job started
Step 001 started (program AI_SC_SEND_SYSTEM_RELATIONSHIP, variant ,
SOL determined as monitoring Solution Manager system
SAP customer number unknown for installation number 0020606335
Job cancelled after system exception ERROR_MESSAGE
please help me , what should i do ?
I am waiting for your positive response.
Regards
Shubh

hi,
You can try following ....
For the job SEND_SYSTEM_RELATIONSHIP_TO_SUP
Program : AI_SC_SEND_SYSTEM_RELATIONSHIP
1. Up to Support Package 09:
a) Start transaction SMSY.
b) Choose Shft+F5.
c) Select the system named in the message.
d) Choose F6.
e) Select the "System Data in SAP Support Portal" tab.
f) Using the input help, fill the system number field with the correct system.
g) Save the data.
2. Up to and including Support Package 08:
a) Start transaction SOLMAN_CONNECT.
b) Select the system in question in the ID field and choose the filter pushbutton.
c) Select the system and select "Create configuration".
d) Fill the system number field using the input help with the correct system.
e) For example, select the "BW GUI Connection" service type.
f) Carry out all of the subsequent steps of the Configuration Assistant until you see the "Finish" pushbutton.
This establishes a unique relationship between your system in the Solution Manager and the system number in the SAP Support Portal. Problems no longer occur with this system when the SEND_SYSTEM_RELATIONSHIP_TO_SUPP job is next run. However, the problem may still exist for other systems (in these cases, you should follow the same steps).
Hope this will help to solve your issue..
Regards
Bhuban
RKFL

Using central Solution Manager for monitoring multiple customers

Hello,
We are working on monitoring SAP systems of several customers. For every customer we have configured central monitoring on Solution Manager system of that customer. All satellite systems are added to RZ21 and CCMS agents are configured correctly. On the Solution Manager, in RZ20 we have created a rule based monitor specific to the needs of customer, and that monitor is used for the whole landscape of every customer.
But now I need to configure our central Solution Manager system which will collect CCMS data from all satellite systems of all customers on one place in RZ20. That central Solution Manager system should have direct connection only to customer Solution Manager systems and not to their satellite systems. Is this possible? If yes, can you please explain me how to do it or point me to documentation? I was unable to find solution.
To make this more clear I made a picture of desired configuration:
https://picasaweb.google.com/108686894540363563900/SAP#slideshow/5571983242527848482
Edited by: Dejan Terzic on Feb 10, 2011 10:04 AM

Hi Dejan,
as far as I know this is not possible.
we had similar issues, every time we migrated a new customer to or datacenter. Our solution was, to register the CCMS agents to two systems for a period of migration.
Sometime ago, I found a question for that an SDN:
Using another CEN for Solution Manager
I know, that this is not your question exactly, but it is the right direction...
Kind regards

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Hi,
In satellite system support message is getting created, message number"...." successfully created in service desk.
When i check in solution manager system in crm_dno_monitor the message that i created in satellite system is not getting reflected in solution manager. I removed the varients and then executed . The result is still the same.
Service desk was configured from our Development system (Client 320) to solution manager. I wanted the support desk to work from my another cleint in same system to Solution manager.
What can be the possible problem.
Thanks & Regards,
Balaji.S

Hi Gurus,
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Thanks & Regards,
Balaji.S

1 Solution Manager System - Mulitple Companies.

Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
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Thanks and regards,
Ricky

Dear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky

How to apply patches by using solution manager system?

HELLO FRIENDS,
    when i download the patch SAPKB70012 & next level patches from service market place, it says that we have to apply the following packages by using maintenance optimizer(solution manager). here i have solution manager4.0., please any one let me know how to configure the maintenance optimzr and how to apply support packages by the solution manager system.
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           Farkath.C

Hello
Solman will not implement the files you can download the files using Solman. You need to move the downloaded files to application server and implement them for that you need to configure MoPZ
You can go to server market place service.sap.com/RKT in that select Solution manager.
You will have to select the product as solution manager 7.0 and in technology consultants and system administrator you will find the configuration documentations in for for SIM files.
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Regards
Vivek

Error in RFC SM_DM1CLNT800_BACK to Solution Manager System Message no. STMWFLOW025

Hi,
I am facing an issue in our Test landscape. One of our team member uninstalled solman system which was connected to all other system. CHarms was partly configured in it, so other technical team used to reach to solman for creating TR# and also release the TR from Solman. Now that the system was removed abruptly we are facing this issue and I have checked few things as below:
1) Checked for domain link entries in STMS and TP profile file, could not find anything. Nor there is any option to delete domain link as there is for create
2) Checked the RFC its was working as new Solman with the same host name and other details has been brought back with out any settings yet in it.
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5) Checked BCOS_CUST table and it has an entry for this RFC. - Should I be removing this entry and will this resolve the issue?
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Thanks in advance
Ashish

Hi
The issue is now resolved, this is how I did it.
1) Removed entries from BCOS_CUST from client 000 for OSS_MSG which was pointing to the RFC name
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No RFC connection to the central lock information management system.
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Problem got Solved.
Thanks
Ashish

Connect two Solution Manager systems.

Hello,
We are planning to couple two Solution Manager systems.
We want to get all the alerts ABAP+JAVA(Root Cause) from one Solution Manager to the other.
What are te steps to take?
Connect the SLD's?
Connect the systems thru RFC?
Point all the agents to the 2 Solution Manager systems?
Regards,
Mike Geluk

Hello,
It is possible.
For SLD, two options:
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Best regards,
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Solution manager system monitoring configuration

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