Some additional questions regarding SAP XI

Hello!
I would like to know, whether the requirements below can be realizied with the SAP XI. Can someone help me by answering the questions (with Yes/no and a short comment).
TECHNICAL SUPPORT OFFERINGS 
a) Training material for salespeople and administrators (videos, workbooks, etc)
b) Defined strategy for making future enhancements, including alignment with HP-UX verions, Microsoft Windows Server versions, and Oracle or Microsoft Database version
c) Defined process for how you handle system problems, problem escalation policies and procedures.
RELATIONAL DATABASE 
a) Does your system run native to the Oracle 10g RDBMS (RAC) and database tools? If not, please explain the databases and tools supported.
b) database monitoring tools be used to manage impending maintenance needs and potential problems and performance impacts (i.e., tool will monitor and detect prior to real problem occurring)
c) standard pre-defined SQL queries and related calculations provided for use with industry standard reporting tools
d) database accept binary-large-objects (BLOBs) and be referenced via the relational engine.
Thank you!
Regards
Henke

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Edited by: Lars Hermanns on Jun 2, 2010 10:29 AM

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Then question regarding locking of data for functions:
Assume you use the BEx Analyzer and use the query as data_provider_filter for your planning function. You use restricted keyfigures with char Version. First column contains amount for version 1 and second column contains amount for version 2.
In the Char Restrictions you've restricted version to values '1' and '2'.
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