Some buttons on SRM Web screen not enabled

Hi,
When a user logs in SRM Web as an approver,the buttons for Approve,Reject are in Grey mode.However the same looks fine i.e. anabled in other system.What is the factor which controls this functionality?
We want to make these buttons seen as enabled
Request help please.
Regards,
BM

Hi,
Which workflow are you using? Please see which is the approval task, by going to the workflow log.
You need to define for this task the dynamic columns for integrated inbox.
SPRO ->
Supplier Relationship Management ->
SRM Server -> 
Cross-Application Basic Settings ->
Business Workflow ->        
Define Dynamic Columns for Integrated inbox                                                                               
For relevant task set the column Expression first attr. to   
EC_DECISION.      
Kind regards,
Siobhan

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