Some clients Can't open XLSX files in Libraries using template.dotx but can open xlsx files in libraries using template.doc
If I create a new library using any Excel/Word template - DOC, DOTX, XLS, XLTX and then upload a XLSX document (or docx) then some of my clients experience issues opening the document. My work around in the past has been to resave the document
as XLS or DOC. Interestingly Old Libraries (Libraries using template.doc) don't have a problem with xlsx or docx documents. (This only works because most of the clients experiencing the problem only open a few documents and we only have to
resave a few documents. I don't know why these clients have this problem though.)
We are now testing a new Terminal Server implementation. One with OpenOffice instead of Microsoft Office. We can't open xlsx files on new libraries but can on old libraries. (docx files are not a problem though) I found a couple of
work arounds. One work around is to click on the down arrow by the document name and select "Edit in Excel" which fails, but then clicking on the document name after will then prompt you to Open/save the document. Clicking on Open
successfully opens the document in OpenOffice. (So rather tedious for the users but nothing has to be changed to make it work.)
The other option is to create a template from one of the libraries that is working and then use it to create a new library and save my documents to the new library. Then I'm prompted to Open/Save the xlsx documents in the library. This
option is less tedious for the user but then I have to go through and recreate any libraries using template.dotx. Creating a new library using the standard Document Library option and selecting Word or Excel 2003 does not resolve the issue - it has to
be created from a template created from an existing library that works in the Terminal Server implementation.
My boss is opting for the latter option unless I can come of with an alternative that doesn't mean additional steps for the users. Training is an issue because most of the Terminal Server users are shop floor workers.
My question is, is there a patch or fix that addresses this issue or any other work arounds that would be less work?
Additional Info: Our Sharepoint implementation is the Enterprise version is installed but we do not have the Excel related Features activated (and these can't be activated due to licensing). I'm not sure if that matters or not but it is
a different configuration from how most SharePoint installations are configured. SP1 is installed. I have not installed any recent CU's. Versions I see in Patch Status screen include 14.0.6029.1 (primarily) with some additional features
reporting 14.0.6105.5, 14.0.6107.5, 14.0.6112.5 and 14.0.6114.5.
Nancy Forbes
We have tried a couple of additional things.
We uninstalled OpenOffice and are testing LibreOffice. I also installed CMIS from the SharePoint Administrator's toolkit, added the solution, and deployed it to my sites. The "Producer" feature is activated on the site I am testing with.
I created a new library and posted some docx, doc, and xlsx files to it. All files can be opened as Read-only from the Library list. The only way I have found that I can edit the files is to Open the Library with Explorer. I then deactivated
the producer feature and tested opening the SharePoint documents from Explorer and it worked the same.
So am I misunderstanding what the CMIS Producer feature is for?
Nancy Forbes
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