Some Conversations Not Grouping in Outlook 2010

I have just purchased outlook 2010 about a month ago and have already noticed that it is very quirky, and I am kind of disappointed in the performance of the program. I am a home user, and I like the functionality of Outlook as I am used to it from work
and the ability it has to hold my contacts, calendars and emails all in one place.
Anyway, the problem I am having at this current time with Outlook is that the conversation function is not working properly. For a majority of my group emails (about 70%), the conversation feature works great and groups all of my "chain" emails between friends
or family together (based on topic). However, I have been noticing a few email chains are not grouping properly. Sometimes outlook will leave one message out of the group or it just wont group the emails at all, and I am left with a cluttered and unorganized
inbox.
I have done a lot of research on this already and have found nothing. I am aware of the fact that the conversation feature works off of the email subject line, and for the emails that do not get grouped in the conversation have nothing changed at all in regards
to the subject line. All these emails are grouping properly on my iPhone as well, so Apple's software seems to be working with no problems.
Does anyone have any clue what else could be affecting some of my emails and emails chains from grouping with the conversation setting? Thanks in advance!

Hi Nalin,
Outlook 2010 doesn’t group the conversation based on subject, It uses the message header (Thread-Index:) to group the messages.
http://office.microsoft.com/en-us/outlook-help/view-e-mail-message-headers-HA001230300.aspx (Find: conversation)
Thanks, Dilip
Hi Nalin,
Thanks so much for your reply. :-)
Hi Dilip,
Thanks for your reply too. I saw some posts talking about this the other day. So in light of the conversation thread here and what you've brought up...that Blackberry devices seem to alter the Message Header, then, which in turn causes the
Blackberry reply emails to be separated from the rest of the email conversation grouping in Outlook 2010, do you know of a way to configure Blackberry devices so that they maintain the same Message Header so that a Blackberry reply email remains with the original
Outlook email conversation group?
Thanks!
Well, I've done a little more research. A
post from a guy named David Hogue led me to this tool named
MFCMAPI. You don't have to install it. You just run it. So I used it to navigate to emails in my folders where 4 emails were properly grouped and 2 emails were excluded from this conversation group (but they should have been
included).
Looking at the properties of the emails, I noticed there is a property called "Conversation ID". This seems to be the property responsible for keeping the emails properly grouped together. The problem, though, is that Outlook has the additional
complexity of showing the little orange lines and dots to display emails in the conversation at the proper level, what email the reply was in response to in the conversation thread, etc. Because of these additional features, the "Conversation ID"
is not just a standalone property value that can be adjusted. It's buried within binary information which includes all of this leveling information. So I could not find an easy way to adjust the "Conversation ID" and also have
all of this other information Outlook uses for conversation grouping level purposes.
Here's an additional test I did just to see how Outlook handles grouping. I took one of the emails that is currently excluded from the proper conversation thread. I started an email reply from it, changed the recipient to myself, and changed
the subject line to make sure that it used "Re: " before sending the reply email to myself. The email I received ended up being grouped properly with the rest of the conversation. Therefore, my conclusion is that Blackberrys are doing something
even deeper than just changing the "RE: " to "Re: " which is causing this problem. Whatever the Blackberrys are doing, they are causing Outlook to flag the email as a separate conversation and after Outlook has done this, the complexity of the email's
properties are such that trying to get this email back into the right conversation thread is not an easy task at all.

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