Some Microsoft Windows Update cannot be insatlled - Satellite A200-W00
Hi,
I Have been having a problem with updates on my Toshiba Satellite A200-W00 Machine. I have two particular updates that continuously fail.
I have been in contact with a Microsoft personnel who has been sending me step by step trouble shooting to try but I've had no luck. These updates are:
*Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB956390)*
*Cumulative Update for Media Center for Windows Vista (KB955519)*
*Security Update for Windows Vista (KB953155)*
This was one of his emails
From the problem description, I understand that several updates failed to be installed, and you have tried some troubleshooting suggestions, but the issue still persists. If there has been any misunderstanding, please let me know.
Given this situation, the issue may occur if the related system files are corrupted. In order to continue troubleshooting it, please first temporarily uninstall the security programs, and test the update again. If still failed, please take your time and try the following steps to repair the system.
In-place upgrade
==========
Though this operation will not remove or modify the installed programs and files, I still suggest that we backup the important files before doing this. In addition, we may have to reinstall the device drivers after this operation. Thank you for your understanding.
1. Start the computer and access Windows Vista.
2. Insert the Windows Vista DVD in the computer's DVD drive.
3. Use one of the following procedures, as appropriate:
If Windows automatically detects the DVD, the Install now screen appears. Click Install now.
If Windows does not automatically detect the DVD, follow these steps:
a. Click Start, click Run, type Drive:\setup.exe, and then click OK.
Note: Drive is the drive letter of the computer's DVD drive.
b. Click Install now.
4. When you reach the Which type of installation to you want screen, click Upgrade to upgrade the system files of Windows Vista.
After it completes, please try to update again.
Please try the above steps and let me know the results at your earliest convenience. If there are any questions or concerns, feel free to contact me.
I look forward to your reply.
Best Regards,
Bill
However Vista was preinstalled on my laptop and obviously I don't have the disc. Anyone know where I can get hold of it or have the same problem with similar updates. I've tried disabling my antivirus, firewalls, antispyware disk checks, clean ups etc and nothing.
Any help would be much appreciated.
Thanks
In my opinion updates issue have nothing to do with notebook manufacturer and I also think that Microsoft is the right address where you must ask for help.
About missing recovery DVD there are no many options for you. If you don't have it you can order new copy for you. The right address is https://backupmedia.toshiba.eu/landing.aspx
Bye and good luck!
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2014-05-17 00:36:48:125 3880 3d0 COMAPI -------------
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Cached Online Validation Code: 0x0
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Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
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Resolution Status: N/A
Vista WgaER Data-->
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Version: N/A, hr = 0x80070002
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Proxy settings: N/A
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Office Details: <GenuineResults><MachineData><UGUID>{52F22272-F1FB-40AD-A49B-A0AB96812A14}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1500778237-1240944580-2367651401</SID><SYSTEM><Manufacturer>Dell
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Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0322012
Installation ID: 002473118260879346938185562304514293817714094756319536
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
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License Status: Licensed
Remaining Windows rearm count: 3
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Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2014 04:36
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEA6GFY1/Dp1hTgzErdYjS6HJxXpBFKktSdHC4ucw==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
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Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
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ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT AMICPU PROC
SLIC DELL WN09
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Are all services enabled? including Windows Update service, Background Intelligent Transfer Service and?
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http://support.microsoft.com/kb/971058
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TechNet Community Support -
Windows update cannot currently check for updates because the service is not running
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How's everything now?
If issue persists, please try this link
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http://support.microsoft.com/kb/2478117/en-us
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Internet Explorer 11. Received a telephone call from livetechoncall.com stating he is a Microsoft Certified Professional and my computer is sending messages to the main server relative to a Trojan in my PC (which also killed my Nortons Security
Suite). He said he can fix it with remote access to my computer, providing I make a payment of $99 for a 15 day warranty (and several higher rates for more coverage ). His website does not have a SSL secure payment feature.
First question...Is there a current list of Microsoft Certified Professionals online. I have a gut feeling this may be a scam and he may be a hacker.
I deleted the Untrusted Publisher Certificates and no longer saw any stopped processes in the Administrative Tools (Services folder).
The following day I reinstalled Windows 7 from the built-in System Recovery, back to the original factory settings. Everything was working fine until a large Microsoft update (which included SP1 and Internet Explorer 11) resulted
in 25 Untrusted Publisher Certificates. And several of them are Fraudulent Microsoft Certificates. I performed several Recoveries, but untrusted certificates keep coming back after Microsoft updates. I am
concerned the Trusted Root Certificates may have been altered, but won't see any errors. What should I do now?Thanks EriicLaw [Ex-MSFT0] for your advice NOT delete the untrusted certificates.
My Internet Explorer was corrupted again. It kept showing a box stating that windows would inform me about the problem, but it never did inform me. Each time I close that box, the same box would reappear. An automatic Google Chrome
update occurred the day before, and I noticed the Google Home page on IE was an OLD google format, showing many options to the left and under the favorites bar (i.e. images, maps, etc). The next day is when I started having issues and connectivity errors. I
had to perform a system image restore back to 6/1/2014-8/24/2014. After windows restore was completed the IE became operational again.
There were no untrusted publisher certificates until after the first window 7 updates occurred. I still have 129 Windows updates yet to be performed and NOW 25 Untrusted Certificates on Windows 7 Home Premium.
I looked up the DigiNotar and Microsoft untrusted certificates and was informed
The Microsoft has entered them into the Untrusted List.
Thanks to you, I won't delete any of the untrusted certificates.
God Bless. -
Fan speed increases and windows 7 freeze on my Satellite A200
I am using Toshiba Satellite A200-24A (PSAE3E) from 3 years now. It came pre-installed with Vista. Last year i switched to Winows 7 Ultimate. Everything was fine.
4 months ago, i switched to Windows 7 Enterprise N. Hated to see no Windows Media Player in it. Now the problem is, during online video streaming (not always the case), my fan speed inceases, so do its sound, and my hard drive gets real busy. 10 seconds later, my window is freezed. Actually, its not responding due to excessive hard drive usage.
I read many articles over the internet, lots of toshiba users are facing the same problem when using Windows 7. But, i couldn't find any solution to it.
This problem started 3 months ago, then for sometimes, it stopped itself. now, it started again 3 weeks ago. If anyone can help me regarding this issue, i will me more than grateful.
Here are my specs:
Windows 7 Enterprise N. Service Pace 1
1.73 Dual core
Ram 3GB
Hard Disk partitions 75 GB + 75 GBI presume CPU usage goes to 100% and result is freezing. Can you identify background process that can be responsible for this?
> I read many articles over the internet, lots of toshiba users are facing the same problem when using Windows 7. But, i couldn't find any solution to it.
Your opinion is too general. Lot of Toshiba users have a lot of different problems with Windows7. My notebook was also delivered with Vista and since one year I use Win7 32bit and everything works perfectly.
> This problem started 3 months ago...
This make the whole situation more complicated. What have you done 3 months ago? Have you changed some settings, installed some additional software that can be responsible for this?
Unfortunately it is not easy to help in this situation.
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