Some of your QuickTime software is out of date. You can fix this problem...

I keep getting this error every time I start itunes or anything that uses QuickTime:
Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.
'Cancel' 'Do It Now'
If I click 'Cancel', the program seems to run fine. If I click "Do It Now', I get the following:
Information received from the QuickTime server is in valid. Please try again later.
I have tried everything and have had this problem since December of '06. Anyone know what this is and how to fix it?
Thanks
Dell 8400 Windows XP

I found a solution that work for me here: http://forums.ipodlounge.com/showthread.php?t=194033 - see the 5th post in the thread.

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Error message "some of your quicktime software is out of date...."

After about 8 hrs of troubleshooting so far I need help here...please...I have a new ipod touch 3g (32gb) that requires itunes-9 and i have itunes-8. when i try to load itunes-9 i get the same error message about apx. half way thru the install. at the point of install status "initializing quicktime types" the error message comes up: "some of your quicktime software is out of date, You can fix this problem by updating to the latest version" with the choice to "cancell" or "do it now" and I have tried "do it now" many times and other times tried cancell but either way it just ends up coming back many times with the same error message and either freezes the computer or eventually after maybe 15-20 error messages stops but the unstall is frozen. I have already tried uninstalling quicktime, itues, etc and spent 1.5 hours on the phone with Apple support and they can't figure it out. Please help...I appreciate your support.

Some other application may have installed older QuickTime componentry on the PC.
First let's have a closer look in your \system32\ to see if we can find any misplaced componentry down there.
First, in My Computer go "Tools > Folder Options". Click the "View" tab. Make sure "Show hidden files and folders" is selected, and that "Hide extensions for known file types" is unchecked. OK out of the Tab.
Now navigate to C:\Windows\system32\. (It might be easiest to switch to "List" view at this point.)
What files or folders can you see in \system32\ with QuickTime in the title?
(On a PC with a standard QuickTime installation, you should see precisely two files:
QuickTime.qts
QuickTimeVR.qtx
... and no Quicktime folders whatsoever.)

"Some of your quicktime software is out of date" Message

Hi,
I have a problem with quicktime for which I would like advice. The symptom is that each time quicktime is loaded or accessed, there is a pop-up message box which says,"Some of your quicktime software is out of date. You can fix this problem by updating to the latest version." There's a cancel button, which I use nearly every time, and a "Do It Now" button. Note that I am running the latest version of quicktime.
When I use the "Do It Now" button, I get an error message pop-up which says,"Information obtained from the Quicktime server is invalid. Please try again later." I don't use quicktime stand alone for anything, so I don't really know if it's working OK. It seems to be, but I've not done a thorough testing. The dominant symptom is in iTunes, where I experience lock-ups. I spoke with an Apple technical support person for a while about it, and we (re)did the compulsory uninstall, reinstall stuff to no avail.
The Apple guy pointed me to an Apple website detailing some methods to fix various problems with iTunes/quicktime. (http://docs.info.apple.com/article.html?artnum=93976) I have tried everything there. One of the things was an experiment to try to detect interactions with other programs. Using MSCONFIG, I did a custom start-up which enabled nothing but quicktime. No change. I have removed (ctrl-panel->add/remove programs...) many of the programs which were installed. No change.
Questions/Comments?
Thanks for any info,
jimmBob

I just got off the phone with an Apple technician, and we solved the error problem. Basically we just went through my whole computer searching for all quicktime and iTunes files that were left behind. Be sure to check your C: > Windows > System32 folder for ANY and ALL QuickTime files. The files we found that caused the error were hidden in a filed titled "quicktime" in the System32 folder. Make sure you delete it, uninstall all iTunes and QuickTime programs (including Apple Software Update and Apple Mobile Device Support) from the Control Panel, and reinstall the latest files for iTunes and QuickTime and the error should go away.
Hope this helps!

"Some of your Quicktime software is out of date" popup

I must have had an earlier version of quicktime installed on my computer, but I have updated to 7.2, all the patches etc.. And I get this error. I have gone as far as uninstalling all Apple components, deleting all refrences to Quiktime in the regtistry and reinstalling. The same messgae comes up in two seperate popups. The annoyance level in unbeliveable. Any assistance getting rid of these would be appreciated. I saw the question posted on the forum for an earlier release of QT and the fix was to patch it. I have even upgraded to PRO in an effort to get more support for this issue. Any assistance would be great.

I also am plagued with this problem. In case it helps anyone to diagnose this issue, here is how it started on my computer. It showed up immediately after installing Kid Pix Deluxe 3. During the install, the Kid Pix software said that I needed to install Quicktime to run the program. Since I already had the latest iTunes/Quicktime softare (v7.4), I chose not to install it (the Kid Pix CD had Quicktime 5). When I restarted my computer, it immediately brought up the "Some of your Quicktime software is out of date..." dialog box. Ever since, programs that access Quicktime in some way cause the "...out of date..." dialog to appear. As of yet I have not seen any solution that works; the recommendations to uncheck Flash files in the MIME settings and to uncheck automatic updates did not work for me. Uninstalling Kid Pix and repairing my Quicktime and iTunes installation do not fix the problem either. I have not tried completely uninstalling and then reinstalling Quicktime and iTunes.

"some of your Quicktime software is out of date," And then the fun starts

I get the "out of date" message frequently. If I select "do it now", I am usually told "Info received from the QT server is invalid. Please try again later." Occasionally, I'll get a Dialogue Box listing five Quicktime components. If I select Update, I get a message informing me that I don't have authority from the Administrator (ME) and a more privileged user will have to update for me.
In addition, attempts to use Apple websites and ITunes result in crashes of Internet Explorer. I can navigate thru Safari, though, and my ITouch syncs OK.
I have uninstalled and reinstalled ITunes and Quicktime several times but the problems persist, I even get the "out of date" message during the install process. Any suggestions would be greatly appreciated.

That sounds like there may be old misplaced QuickTime componentry lurking about in your system, Jack. Let's go looking for that.
1. From the Start menu, click Open.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in Computer, open Local Disk C: or whichever drive your operating system is installed on.
Open the "Windows" folder.
*If you have a 32-bit Vista:* Open the "System32" folder.
*If you have a 64-bit Vista:* Open the "SysWOW64" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Some of your Quick time is out of date. You can fix this problem by updatin

I am running Windows XP SP2 with V 7.1.3 of Quicktime. Every time I lauch QT, I get the error message:
"Some of your Quick time is out of date. You can fix this problem by updating to the latest version."
I have gone onto Apple's web site and got the very latest I can see of QT, and no matter what I keep getting this message. I have 400 PC's in a school district that every time they lauch QT it gets this error. There are 2 tabs "update now" or "cancel". If we select Update now, it doesn't update because we already have the latest. So we just have to do "cancel". Has anyone seen this? Please help.
Regards,
Mark Chiasson
[email protected]

I posted a similar problem. I removed everything and in addition I removed two Quick Time files in System32. I reinstalled everything and it worked. For details read my posted problem and the solution
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Quicktime software is out of date - NOT!

I saw this question answered for XP, but I have Windows Vista.
For years now, when I open itunes, quicktime or even the apple website, I get the following... 'Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version'. The choices given are Cancel or Do It Now. If I select Cancel, it closes and things usually function normally, or it may ask me again several times (asked me four times on the way to this forum). If I select Do It Now, it says Information received from the QuickTime server is invalid. Try later. This course of action usually freezes things up.
There must be part of an old Quicktime version lurking that I need to seek out and destroy. Apple support recently (Nov 29, 2010) assisted with an uninstall and reinstall of the latest version of itunes and quicktime for another issue I was having. itunes wouldn't open. I had hoped that would fix this too, but it didn't.
How do I seek out and destroy the offending files? Thanks

There must be part of an old Quicktime version lurking that I need to seek out and destroy.
Indeed. Let's go checking in the most likely location.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

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I recently updated Quick Time player. Now everytime I click on the icon for QT or any program that uses it, I get a pop-up message box that says "Some of your Quick Time software is out of date. You can fix this problem by updating to the latest version." I can cancel the box easy enough but it is annoying. If I select "do it now" for the update, I am taken back out to update again and I get another pop-up message box telling me my software needs updated. I have verified that I have the latest version of the player Version 7.5(861). What gives?

This can sometimes happen if there are program files from older QuickTime versions (or older QuickTime componentry installed by other applications) lurking about in your system.
Let's see if there's anything like that about.
First, open My Computer. Go "Tools > Folder Options", click the view tab.
Make sure "Show hidden files or folders" is selected.
Make sure "Hide filename extensions for known filetypes is unchecked.
OK out of the tab.
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Some of your QuickTime software is out of date. You can fix this problem...

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