Some workflow Mail items not visible in SCOT in QA but there in Development

Hi,
In our development system and QA system the SCOT is enabled to test the workflow for credit approval. The settings as far as I can see is same in both the systems except in address types maintained in QA is specific and it is * in development. In QA while the task for mails is raised, the items with recipient type Organisation object are not visible in SCOT overview of orders but in development all the items are visible. In development, the mail is also activated based on the user id but this is not working in QA system where the only item that is sending the mail is the one with recipient type Email. Can you plaesea advice what is wrong in teh configuration?
Regards,
Arcahna

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