Someone purchased a tablet on my account
Back in November my wife was at the store in Alexandria La and the saleslady didn't log out of our account, so the next person in line had his tablet added to my account. Been trying to fix this issue for over 2months, everyone keeps passing the buck. I want to pay my bill but I refuse to pay for charges that are not mine. The manager at the Alexandria, La. Store Katrina has said she was taking care of it for 2 months. Well today they cut our phones off. Still trying to get intouch with Katrina.
This isn't Customer Service, it's a peer-to-peer forum. Verizon Wireless reps do occasionally respond to posts, but it's often days after a post is left and only to threads marked as questions, which this one unfortunately wasn't (and re-posting is considered a duplicate post and against the forum's Terms of Service).
Assuming you have access to a landline or a working cell phone, you might call Customer Service:
Customer Service:
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
Similar Messages
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Someone has hacked into my iTunes account and has been purchasing things
Someone has hacked into my iTunes account and has been purchasing items! What can I do?
Change your password.
Alert itunes support -
If someone who holds a UK itunes account wants to send gift amount to a friend with an Australian account, can it be done?
You can buy an Australian itunes gift card for your friend though. Just go to the itunes store page and at the bottom change your country to Australia, and then purchase a gift card.
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Is anyone here?
I think someone bought intunes merchandise with my account. How can I see what they bought to make sure?There are fellow users here, you aren't talking to Apple on these forums. You can check the purchase history on your account via the Store > View My Account menu option on your computer's iTunes - not sure whether that shows in-app purchases as I've never made any. You can also check to see if you have any auto-renewing subscriptions . If you don't recognise the charge and you haven't added or changed your credit card details (when you do then a temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi apple
I've just received a bill for £3500 from I-tunes this can't be right ,sounds like someone is hacking into my account ,please can someone contact me ASAP
T E Avory
<E-mail Edited by Host>It may well be a fake. One such phish claims that some purchases have been made and asks you to sign into your account to confirm or report the problem. If that's what the email you received says, it's almost certainly a fraud. To see what's really been purchased through your iTunes Store account, check your purchase history:
http://support.apple.com/kb/HT2727
If these purported purchases don't show up there, then the email is a scam.
For future issues, please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
Regards. -
Can someone else log onto their iTunes account on my iPad
Can someone else log into their iTunes account on ur iPad
They can if they sign out of your ID in the Settings app first. The option can be found by selecting iTunes and App Store, then tapping on your ID. Any purchases downloaded on the device stay until they are deleted, but apps must be updated using the ID that originally downloaded them
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I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me
No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.
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Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader. -
Can i transfer itunes purchase from one of my accounts to another of my accounts?
can i transfer itunes purchases from one of my accounts to another of my accounts?
No, all iTunes purchases will remain tied to the account that downloaded them, they can't be transferred to a different account (nor can accounts be merged).
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Is there a way to transfer purchased songs from one iTunes account to a new iTunes account?
This is a bit difficult to explain so bear with me! My two little sisters, years ago, started buying music off the iTunes store. It was my account so now i have all their purchased songs and apps on my account. At the time they were too little to have thier own email so I just let them do it on mine, I didn't see any problem with it. However, now that I am on iCloud and they all have iphones, I am stuck with all their contacts, music, games, etc. I do not want their music so I am wondering if there is a way to transfer their purchased items onto a new iTunes account that I will set up for them (they are in high school now and have their own emails, etc.) I have searched online and haven't found a solution to this. Please help! I understand that only one account can have rights to a song, but I would like to transfer their purchased songs to a new account.
Purchases cannot be transferred to a new Apple ID.
You can stop receiving their info by signing out of iCloud. -
I purchased apps with one Itunes account (hotmail). I then changed my account sign-in to a different email sign-in (ME) because of iCloud. Can I easily convert the apps to an Itunes (ME) account when an update for each app occurrs?
Did you change your existing iTunes account or did you create a new account ? If you updated the existing account then you should be ok. But if you created a new account, then as apps are tied to the account that originally bought/downloaded them and they can't be copied or transferred to a different account, only that original account will be able to download any future updates to them or re-download them on a different device.
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I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts? Is there a way to transer from my main account their new accounts? And can I share music from my account with them?
You can't currently transfer content from one account to another account. As long as the tracks are on the computer's iTunes that they use/sync to, and your account is authorised on that iTunes, then they should be able to continue to use them.
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I shared my itunes account with my daughter for many years while she had only an ipod. She now has her own iphone with her own itunes account. Is it possible to transfer the purchases she made on my account over to her new itunes account?
No. Purchase always remain with the account they were purchased with.
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How can I move purchased apps from one itunes account to another account?
How can I move purchased apps from one itunes account to another account?
You can't. The apps must be purchased separately.
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This computer is already associated with an Apple ID fault box comes up when attempting to download purchases made on the same account (signed in on an authorized computer). Why?
You do what it says.
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