Someone's been using my new MBP...

I recently purchased a new MBP at the time of the update.
I went to sync my iPhone 3G to the MBP and backup prior app purchases.
When I went to do so, it said that the 3G was not authorized on this MBP. I went to authorize it, only to find a random e-mail address in that field -- as if someone had previously synced another iPhone to my MBP.
I googled that e-mail address and came across a Chinese Facebook user page.
Clearly, someone used my MBP before I received it. It was built in China, so one would figure it was at the production facility.
I spent $3,000 on this MBP! I wanted a new MBP! Since it was used, I have 2 questions:
(1) Is it safe to continue to use it? Any chance this random guy embedded some malware on there?
(2) What is the proper recourse? Have Apple send me a new one?
And random third question:
(3) Should I set up my new iPhone 4 to the MBP -- since the set up asks for the last 4 of my ss#?
Thanks!
Larry

Hi cobalt_79,
Contacting Apple is really your best next step, despite the time lapse between when you purchased the computer and when you noticed the problem. Explain the situation and ask what they recommend. They may tell you to just wipe the OS and start again, they may offer to replace the machine. But whatever is the advice it's going to have to come from them.
I don't think you got a 'used' computer, I'm sure it was new. But it had to be assembled and QC'd by someone. Apparently that person thought signing into iTunes was necessary. Out of curiosity, when you started up the computer did it prompt you to create a new user account or was one already established? It'd seem odd to have stored information on the computer if a pre-existing user account was not already established.

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Someone has been using my account to download apps how do i claim the money back?

someone has been using my account to download apps how do i claim the money back?

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If that is true, then you need to promptly secure your account by resetting the Apple ID's password;
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https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
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iTunes Support -
http://www.apple.com/support/itunes/

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Just edited 20 film in FCPx all about 6 mins long all on 1 x 250gb flash drive
Now i have another 10 to do but have no room on that drive.
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Someone has been using my email address as their Apple ID

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Thanks!

I had this happen a few years ago. Someone created an iTunes account using one of my Gmail email addresses. I got the email to verify the account. I verified it, and then hit the forgot my password link. Reset the password and logged in. There I could see the ladies name, address and credit card. I changed it all to my name and removed the payment info and never entered my card number so they account could not be used.
Never had a problem again.

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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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iPodTouch 64 ------------------------------------12/24/14 9:33pm
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I have a 'Classic iPod' that I purposely haven't updated since the last of '14. All purchases from all sources are on there (as on the '08MBP) and I want to keep it that way. We keep it in players and do not plan to update it or play anywhere else, except perhaps with headphones or through the tuner occasionally. I'm assuming it is safe from the same fate?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Devices discussed here (but see ALL devices. I'm a Mac user since 1988, and most devices are still in use! I have not upgraded the PowerMacs or the mini):
2008 MacBookPro: Mac OSX 10.5.8, 2.6 GHz Intel Core 2 Duo; 4GB 667 MHz DDR2 SDRAM; capacity 185.87 GB, Avail: 17.06GB
Retina mid 2012 MBP: OS X Yosemite 10.10.3; 2.6 GHz Intel Core i7; 16GB 1600 MHz DDR3; Intel HD Graphics 4000 1024 MB; 499.05 GB, 440.61 GB free
iPad Retina 2012 56.3 Capacity, 36.2 avail; v 8.3 (60 songs, 2,947 photos)
iPod64, 4th gen (2010-2012)
Classic iPod, 80GB 6th Gen (discontinued) - contains entire collection, including Amazon purchases and personal CDs.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

My iPod64Touch is frozen at that screen, with no way to get to settings. I have even pressed the top (on/off) button and the button at the bottom (front) at the same time, and it just returns to the frozen screen. Let it drain, recharged, and get the same screen. I'm sure this is Apple's way of forcing me to send all my 6674 items to my new MBP(Yosemite), and know it will not include my Amazon purchases and personal CDs that are on the old MBP. I don't use videos, photos, or anything other than music on the iPods.
ITunes on the old computer, under Devices>Device backups, shows:
iPodTouch 64 ------------------------------------12/24/14 9:33pm
iPodTouch 64 - Feb 14, 2015 7:07pm ----12/24/14 9:33pm
I use this device in the cars only, and have played it many times until last week, when I got the frozen screen after disconnecting from my husband's car. The CAR couldn't have tried an update, right? I forgot about Sync, didn't I? I've now checked the box to "Prevent iPods, iPhones, and iPads from syncing automatically". Why didn't I see that before now? It's possible that the update was so large, that the iPodTouch wouldn't take it and just quit, without completing the update, but left me this unresponsive screen.
So can I safely just plug the USB from the iPod64 into the older 2008 MBP and update it from there (WITHOUT DANGER OF LOSING ENTIRE COLLECTION)? Make it simple; I'm 74 and not as savvy as I used to be! I tend to zone out with long descriptions, but if you have to....fire away...between hubby and me, we can usually figure it out.
I haven't migrated from older to newer MBP or to iPad4 yet because I wanted to be selective in doing so. I am offloading all my photos, digital art, documents and important Applications onto separate thumb drives, before upgrading the old MBP, and will probably backup the whole thing on a new external backup drive, too. Then, will upgrade to Snow Leopard (the last update the 2008 MBP will take), and use it almost exclusively offline.
I have a 'Classic iPod' that I purposely haven't updated since the last of '14. All purchases from all sources are on there (as on the '08MBP) and I want to keep it that way. We keep it in players and do not plan to update it or play anywhere else, except perhaps with headphones or through the tuner occasionally. I'm assuming it is safe from the same fate?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Devices discussed here (but see ALL devices. I'm a Mac user since 1988, and most devices are still in use! I have not upgraded the PowerMacs or the mini):
2008 MacBookPro: Mac OSX 10.5.8, 2.6 GHz Intel Core 2 Duo; 4GB 667 MHz DDR2 SDRAM; capacity 185.87 GB, Avail: 17.06GB
Retina mid 2012 MBP: OS X Yosemite 10.10.3; 2.6 GHz Intel Core i7; 16GB 1600 MHz DDR3; Intel HD Graphics 4000 1024 MB; 499.05 GB, 440.61 GB free
iPad Retina 2012 56.3 Capacity, 36.2 avail; v 8.3 (60 songs, 2,947 photos)
iPod64, 4th gen (2010-2012)
Classic iPod, 80GB 6th Gen (discontinued) - contains entire collection, including Amazon purchases and personal CDs.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hi guys, i would like to ask about the apple id. Which at this time I have been using the new apple id, can I be able to continue updates all the applications that I have purchased by using the old apple id.

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Many thanks ;)

Apps must be updated using the Apple ID used to originally download them to the device.
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"is there a way to set it up so that while under battery power it runs on the better battery life option, yet when plugged in to endless power - it will run on better performance?"
No, there isn't. You're right — it would be nicer if there were.
Seems that you can only have one or the other, despite battery or plugin power. And to switch means logging out and the re-logging back in...
That's correct.

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Someone keeps trying or has been using my email address to sign up for all kinds of accounts. What can I do?

I have had this email address since apple offered family accounts for me.com. For the past 4 years, someone has been using my email to sign up for accounts. They have repeatedly tried to reset my password. I keep getting emails from companies. I have been very nice and responded back to personal emails telling them that they must have typed in the wrong address. I have emailed different companies asking them to delete any and all accounts using my email address for me.com or icloud.com. This person has even been using my email to use to turn in her homework on turnitin.com. I have asked them to please alert the school to let the person know that this is not their address and please not to use it. I have recently discovered that they are trying daily to reset my password. Is there anything I can do besides changing my email?

OMG, there is someone else who is experiencing this? I swear, I have used up all patience and trying to be kind when dealing with this.
I created my primary email account [email protected] a very long time ago. Of course, it morphed into [email protected] and most recently into [email protected]. This behavior occurs with all three variations, but most often with the "@me.com" address. In trying to understand the timeline, I figured it started occurring about the time of the iOS release 5.
I get approximately 10 account creation emails a week. Mine range from harmless to education to medical to ****. At one time I was getting as many as a hundred a week! I also send very politely worded emails to the companies explaining that someone tried to sign up with one of the variations of my emails and ask them to delete any or all accounts associated with them. Unless of course, they are ones that I want to keep.
The problem with telling companies to delete the accounts is that it is now sitting out there for someone to setup the account AGAIN. I have started simply requesting a new password or password reset, change the public facing data and leave it be. This will only work with accounts that require email validation, though. I have stumbled upon accounts while trying to create my own! Again, I simply change the public facing info and password and email. It then becomes mine. I've had a couple of accounts - a Disney site - that won't reset the password or delete the accounts because I can only validate the email address and none of the other account info! Sigh.
I have worked with Apple many times, sometimes for many hours trying to resolve this issue. Apple tends to be myopic and generally sticks with "someone just mistyped the email"... but it happens much too frequently for this to be true. I know it is a popular and coveted email address and perhaps people think they can force the company to recognize it as their own. I've also had requests for the Apple accounts to be reset.
Recently had an interesting chat on Apple's Messages with an 8 year old who swears that it is her friend's iChat account. She admonished me to be nicer if I was sharing it with her friend. I couldn't make her understand that her friend was incorrect in believing it was hers.
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Sorry, I just realized I put this in the Original Folder not the Late 2008 folder.
I bought a new MBP 2.4 GHz, 4 GBs RAM machine in January of this year, 2009. Model Identifier 5,1. I wanted to connect it to my TV's HDMI port. Only interested in getting video to TV since I run sound through a sound system. I have been using my MacBook Air's DVI adapter to a DVi - HDMI cable. I have a Sony Bravia 40 HD tv. Video works just fine from my MBAir, can change resolutions to anything and video works perfectly (audio has a little problem though - high frequency hum out of the MBAir's audio port). That's why I want to change to my MB Pro - audio from the New MBP is good.
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Thanks,
Jim
Message was edited by: Jim Humphrey
Message was edited by: Jim Humphrey

Hi Jim,
Just to clarify, you state that you have a MacBookPro5,1, which is the late 2008 model. The video output on that model is a mini-DisplayPort, not a mini-DVI (like the pre-unibody MacBooks) or a micro-DVI (like your 1st gen MBA). DisplayPort is a different type of port. (Note - I requested an edit of the title of your post to clarify that).
When you connect the TV, in what sequence are you connecting? The 'proper' sequence is to connect the DVI-HDMI cable to the mini-DisplayPort to DVI adapter, have the HDMI end connected to the TV, have the TV set to Line-In, looking for a signal, then connect to the MBP last.
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natmac wrote:
Oh. That's a real bummer. I purposely didn't use the backup from Time Machine because I was worried it was going to transfer over any weird preferences and glitches from my old mac. I've had my new mac for over a month now. I don't think I can figure out what's missing and revert back to an old Time Machine back up.
In that event, you have some choices:
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Also, Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
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Then Repair Permissions.
 DALE

Someone's been using my new MBP...

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