Something went wrong. To try again, reload the page and then start the workflow, error on starting a workflow

i have already create a custom workflow with sharepoint designer and checked for error and it seem fine. i published it on my document library so apprear the first issue : the column that contain the name of my workflow apprear and the link to start my workflow(contain
the name of my first stap) doesn't appear. the second problem is that when i tried to start the workflow manually on a specific document i get an alert : Something went wrong. To try again, reload the
page and then start the workflow
i tried : -restart service bus message broker -restart service bus gateway -recycle workflowMgntpool -flushed the dsn resolver cache and the problem still occure
on uls log viewer it seems to be an error on w3wp.exe process
the workflow history is empty

Hi Mokhtar,
For your first issue, when you publish a workflow to your document library, only after you start the workflow, then the link to go on the workflow(contain the name of the workflow stage) will appear.
For your second issue, my understanding is that you got an error when you manually start a SharePoint Designer 2013 Workflow.
Please go to Administrative Tools->Services, make sure the following services are started.
Workflow Manager Backend
Service Bus Message Broker
Service Bus Gateway
Windows Fabric Host Service
Here are similar posts for you as a reference:
https://social.msdn.microsoft.com/Forums/office/en-US/12f8ae26-6889-4227-a3fc-dd29a38230a6/something-went-wrong-to-try-again-reload-the-page-and-then-start-the-workflow?forum=sharepointcustomization
http://community.office365.com/en-us/f/154/t/277480.aspx
If the issue still exists, please check Event Viewer to check more information about this issue.
http://msdn.microsoft.com/en-us/library/jj193526(v=azure.10).aspx
I hope this helps.
Best Regards,
Lisa Chen
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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