Sound through hdmi to my tv works but not when watching video online like 4OD

the sound through hdmi to my tv works with music and videos I have downloaded, but not when watching video online like 4OD and youtube.
How can I get it to work?

Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!

Similar Messages

Reinstalled Arch, sound works but not when I login

Hey guys I just reinstalled Arch, card has worked fine before (M-Audio Revolution 7.1). It works fine now, too, as I have a little "welcome.wav" file that plays when I reach GDM on boot, and it plays just fine but as soon as I log in I can't get any sound. I am in the audio group:
bobby@dabox:~$ groups
video audio optical bobby
bobby@dabox:~$
Also here is lsmod output so you can see that it certainly works:
bobby@dabox:~$ lsmod
Module Size Used by
nvidia 7813984 24
pcspkr 3072 0
rtc_cmos 7712 0
rtc_core 15240 1 rtc_cmos
rtc_lib 3072 1 rtc_core
ppp_generic 23956 0
firewire_ohci 15360 0
firewire_core 36416 1 firewire_ohci
crc_itu_t 2432 1 firewire_core
ohci1394 28848 0
ieee1394 80568 1 ohci1394
i2c_i801 8976 0
i2c_core 20096 2 nvidia,i2c_i801
tsdev 6976 0
intel_agp 21780 0
agpgart 27352 2 nvidia,intel_agp
sg 26652 0
evdev 8320 0
thermal 12956 0
processor 28248 1 thermal
fan 4100 0
button 6544 0
battery 10248 0
ac 4356 0
snd_ice1724 76364 0
snd_ice17xx_ak4xxx 3712 1 snd_ice1724
snd_ac97_codec 95396 1 snd_ice1724
snd_pt2258 4096 1 snd_ice1724
snd_i2c 4992 2 snd_ice1724,snd_pt2258
snd_ak4xxx_adda 8320 2 snd_ice1724,snd_ice17xx_ak4xxx
snd_ak4114 8192 1 snd_ice1724
snd_mpu401_uart 7168 1 snd_ice1724
snd_rawmidi 19232 1 snd_mpu401_uart
snd_seq_oss 29568 0
snd_seq_midi_event 6656 1 snd_seq_oss
snd_seq 47056 4 snd_seq_oss,snd_seq_midi_event
snd_seq_device 7052 3 snd_rawmidi,snd_seq_oss,snd_seq
snd_pcm_oss 37152 0
snd_pcm 69124 4 snd_ice1724,snd_ac97_codec,snd_ak4114,snd_pcm_oss
snd_timer 19332 2 snd_seq,snd_pcm
snd_page_alloc 8200 1 snd_pcm
snd_mixer_oss 14592 1 snd_pcm_oss
snd 45476 15 snd_ice1724,snd_ac97_codec,snd_pt2258,snd_i2c,snd_ak4xxx_adda,snd_ak4114,snd_mpu401_uart,snd_rawmidi,snd_seq_oss,snd_seq,snd_seq_device,snd_pcm_oss,snd_pcm,snd_timer,snd_mixer_oss
soundcore 6496 1 snd
ac97_bus 2432 1 snd_ac97_codec
slhc 5760 1 ppp_generic
sky2 40324 0
usbhid 40000 0
hid 28160 1 usbhid
ff_memless 5256 1 usbhid
ext3 119944 9
jbd 54568 1 ext3
mbcache 7040 1 ext3
sr_mod 14884 0
cdrom 34080 1 sr_mod
sd_mod 23040 12
ehci_hcd 32140 0
uhci_hcd 22544 0
usbcore 123016 4 usbhid,ehci_hcd,uhci_hcd
ata_piix 13572 10
ahci 20356 0
ata_generic 5380 0
pata_jmicron 4736 0
libata 105968 4 ata_piix,ahci,ata_generic,pata_jmicron
bobby@dabox:~$
Any ideas???

You need to store the alsa "state" once (alsactl) before using the alsa daemon for this task.
That caused me some confusion recently as well.

Sound card works but not when rebooting

i followed all the steps...
alsaconf
alsamixer
/etc...noise.wav
alsactl store
edited the rc.conf
sound works but when i reboot, before the root i get the error... sound card not found?

check in rc.conf and see if your sound module isn't listed. Odd that it doesn't find your sound card on boot.
U may also need to run alsactl store as root. Permission problem, possibly?
sounds like alsaconfig is finding and loading the module each time u reboot, but its not being loaded because I think u need to run alsactl store as root, since it needs to be loaded by the kernel. That would require root privileges I would think. That's my best guess.
Last edited by jacko (2008-01-10 22:38:10)

XMLDataSet works, but not when loaded with UpdateContent

I have page that contains a spry collaspile panel area and a
xmldataset.
The page when accessed directly from a url Loads fine
http://www.gillespiecrm.com/display/default/clientdetail.template.php?uid=1&client=427
However, if I take the above try to load it within another
page of an application with updateContent
Spry.Utils.updateContent('client' + sTabDivId + 'detail',
'display/default/clientdetail.template.php?uid=1&client=427');
The collasible tabs work, but the xmldataset does not.
can anyone explain why this is occuring?
Thanks
Z

Hi Zeus,
I have already answered this query in a different post. May
be you should go through it
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=72&catid=602&threadid =1295717&enterthread=y
You need to replace Spry.Utils.setInnerHTML() method as
explained there.
-JV

Report works but not when scheduling

Hi,
I have a report that copies table contents to a text file. When using this report from se38 everything works but every time we schedule the job from sm36 it gets status cancelled.
The input to the report is what table should be copied and where it should be copied to.
The error message is from sm36 job scheduling is: "Could not ascertain code page"
Message class: FES
What does this mean?
regards
Baran

Where do you download the text file to?
If you try to save to your PC, it will never work.
You can not download to a local drive, only to UNIX or print the file to the spool. Then, later, you'll need to retrieve it either from UNIX or from the spool.

HTML video works but not when publishing in MUSE

I threw this together without using MUSE - Just a test video that I made in Dreamweaver. The reason why I'm posting this in MUSE as well as DW forum is because maybe I'm not doing the "5" code correctly. anyway --:
http://designerandpublisher.com/html5/video.html
the HTML5 video above plays great on my desktop as well as on my mobile device.
So now, I opened up MUSE and made a test phone web page. I embedded the necessary HTML5 code. The video plays fine on my desktop but will not play at all on my mobile device (Galaxy Note ii). It seems to start, then freezes, then craps out. Here it is:
http://designerandpublisher.com/hawaii/mobile/
What I can't understand is why am I am all of a sudden having problems with MUSE playing video files made for mobile when the original DW test I made works perfectly?
Please advise.

the OGV and WEBM files work fine in the first test. those files are also present in the 2nd test, so why isn't the 2nd playing like like the first one? as for the FLV that's something i can do for mozilla but my main concern is the playback issue with the MUSE test - all works fine in the first example but not in the second.

Sound works but not when playing music

When i turn on my computer it makes the start up sound. But when i try to play music out of itunes or off the internet, the sound wont work. I know its on, but no sound is coming from the speakers. i have an hp G71

Hi,
It might be worth running Microsofts Automated Fixit for sound playback issues on the link below.
http://support.microsoft.com/gp/no_sound
Best Wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Sound on the video works, but not when music is played

does anyone know what could be the problem?
Windows XP

Oops, just read your question again. duh. Still could do with a bit more clarification of the problem? Cheers.

Since i upgraded to FF4 Beta. The suggestion bit in my Google toolbar, works but not when you click on a suggestion?

It gives suggestions but when you click on them nothing happens they just disappear.

Hi satorilori-
You might try this:
-> Clear Cookies & Cache
https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> Clear the Network Cache
-> Reload web page(s) and bypass the cache.
Press and hold Shift and left-click the Reload button.
Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
Press "Cmd + Shift + R" (MAC)
Check and tell if its working. Hope that helps!

Acs 4.2 :- router# test aaa group tacacs+ uid pwd .... works but not when authenticating

I have setup ACS 4.2 and when I run
router# test aaa group tacacs+ myuser mypasswd [ legacy | new-code]
Both options work fine
But when I try and login, over telnet, the request reaches the aaa server, but returns fail !
My commands are :-
tacacs-server host xx.xx.xx.xx single-connection port 49
tacacs-server key xxxxxxxxxxx
aaa authentication banner ^CUnauthorized access forbidden^C
aaa authentication username-prompt "Enter Username: "
aaa authentication login default group tacacs+ local
aaa authorization exec default group tacacs+ local
I dont see the banner NOR the "Enter Username:" prompt.
Also a debug aaa authentication and debug aaa subsys show that the request reaches AAA, but it simply returns fail
I had the same issue in 5.1, but that was due to the tacacs+ single-connection not being set or something similar, and the error
there was "shared secret does not match", on the AAA server logs
I am still new to 4.2, so am still trying to determine where the log files are etc, but since it works with the test command, I cant
seem to understand why it fails with telnet
Any idea why this may be happning ?
Thanks

I tried both the sugestion.. no luck
Below are th eoutput of debug, with some lines in BOLD to help you
find interesting lines in the log output.
Thanks
fixeddemo#sh run | inc tacacs
aaa authentication login default group tacacs+ local
aaa authorization exec default group tacacs+ local
ip tacacs source-interface FastEthernet0/1
tacacs-server host 10.1.7.15
tacacs-server key xxxxxxxxxx
fixeddemo#sh debugging
General OS:
TACACS+ events debugging is on
TACACS+ authentication debugging is on
TACACS+ packets debugging is on
AAA Authentication debugging is on
AAA Subsystem debugs debugging is on
fixeddemo#
Jun 17 14:15:54.666: AAA/BIND(00000072): Bind i/f
Jun 17 14:15:54.666: AAA/AUTHEN/LOGIN (00000072): Pick method list 'default'
Jun 17 14:15:54.666: AAA SRV(00000072): process authen req
Jun 17 14:15:54.670: AAA SRV(00000072): Authen method=SERVER_GROUP tacacs+
Jun 17 14:15:54.670: TPLUS: Queuing AAA Authentication request 114 for processin
g
Jun 17 14:15:54.670: TPLUS: processing authentication start request id 114
Jun 17 14:15:54.670: TPLUS: Authentication start packet created for 114()
Jun 17 14:15:54.670: TPLUS: Using server 10.1.7.15
Jun 17 14:15:54.670: TPLUS(00000072)/0/NB_WAIT/45585278: Started 5 sec timeout
Jun 17 14:15:54.674: TPLUS(00000072)/0/NB_WAIT: socket event 2
Jun 17 14:15:54.674: T+: Version 192 (0xC0), type 1, seq 1, encryption 1
Jun 17 14:15:54.674: T+: session_id 3123693045 (0xBA2FC5F5), dlen 24 (0x18)
Jun 17 14:15:54.674: T+: type:AUTHEN/START, priv_lvl:1 action:LOGIN ascii
Jun 17 14:15:54.674: T+: svc:LOGIN user_len:0 port_len:6 (0x6) raddr_len:10 (0xA
) data_len:0
Jun 17 14:15:54.674: T+: user:
Jun 17 14:15:54.674: T+: port: tty515
Jun 17 14:15:54.674: T+: rem_addr: 10.1.1.216
Jun 17 14:15:54.674: T+: data:
Jun 17 14:15:54.674: T+: End Packet
Jun 17 14:15:54.674: TPLUS(00000072)/0/NB_WAIT: wrote entire 36 bytes request
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: Would block while reading
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: read entire 12 header bytes (expect
16 bytes data)
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:15:54.674: TPLUS(00000072)/0/READ: read entire 28 bytes response
Jun 17 14:15:54.674: T+: Version 192 (0xC0), type 1, seq 2, encryption 1
Jun 17 14:15:54.674: T+: session_id 3123693045 (0xBA2FC5F5), dlen 16 (0x10)
Jun 17 14:15:54.674: T+: AUTHEN/REPLY status:4 flags:0x0 msg_len:10, data_len:0
fixeddemo#
Jun 17 14:15:54.674: T+: msg: Username:
Jun 17 14:15:54.674: T+: data:
Jun 17 14:15:54.678: T+: End Packet
Jun 17 14:15:54.678: TPLUS(00000072)/0/45585278: Processing the reply packet
Jun 17 14:15:54.678: TPLUS: Received authen response status GET_USER (7)
Jun 17 14:15:54.678: AAA SRV(00000072): protocol reply GET_USER for Authenticati
on
Jun 17 14:15:54.678: AAA SRV(00000072): Return Authentication status=GET_USER
fixeddemo#
Jun 17 14:15:58.794: AAA SRV(00000072): process authen req
Jun 17 14:15:58.794: AAA SRV(00000072): Authen method=SERVER_GROUP tacacs+
Jun 17 14:15:58.794: TPLUS: Queuing AAA Authentication request 114 for processin
g
Jun 17 14:15:58.794: TPLUS: processing authentication continue request id 114
Jun 17 14:15:58.794: TPLUS: Authentication continue packet generated for 114
Jun 17 14:15:58.794: TPLUS(00000072)/0/WRITE/47194394: Started 5 sec timeout
Jun 17 14:15:58.794: T+: Version 192 (0xC0), type 1, seq 3, encryption 1
Jun 17 14:15:58.794: T+: session_id 3123693045 (0xBA2FC5F5), dlen 10 (0xA)
Jun 17 14:15:58.794: T+: AUTHEN/CONT msg_len:5 (0x5), data_len:0 (0x0) flags:0x0
Jun 17 14:15:58.794: T+: User msg:
Jun 17 14:15:58.794: T+: User data:
Jun 17 14:15:58.794: T+: End Packet
Jun 17 14:15:58.794: TPLUS(00000072)/0/WRITE: wrote entire 22 bytes request
Jun 17 14:15:58.798: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:15:58.798: TPLUS(00000072)/0/READ: read entire 12 header bytes (expect
16 bytes data)
Jun 17 14:15:58.798: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:15:58.798: TPLUS(00000072)/0/READ: read entire 28 bytes response
Jun 17 14:15:58.798: T+: Version 192 (0xC0), type 1, seq 4, encryption 1
Jun 17 14:15:58.798: T+: session_id 3123693045 (0xBA2FC5F5), dlen 16 (0x10)
fixeddemo#
Jun 17 14:15:58.798: T+: AUTHEN/REPLY status:5 flags:0x1 msg_len:10, data_len:0
Jun 17 14:15:58.798: T+: msg: Password:
Jun 17 14:15:58.798: T+: data:
Jun 17 14:15:58.798: T+: End Packet
Jun 17 14:15:58.798: TPLUS(00000072)/0/47194394: Processing the reply packet
Jun 17 14:15:58.798: TPLUS: Received authen response status GET_PASSWORD (8)
Jun 17 14:15:58.798: AAA SRV(00000072): protocol reply GET_PASSWORD for Authenti
cation
Jun 17 14:15:58.798: AAA SRV(00000072): Return Authentication status=GET_PASSWOR
D
fixeddemo#
Jun 17 14:16:02.502: AAA SRV(00000072): process authen req
Jun 17 14:16:02.502: AAA SRV(00000072): Authen method=SERVER_GROUP tacacs+
Jun 17 14:16:02.502: TPLUS: Queuing AAA Authentication request 114 for processin
g
Jun 17 14:16:02.502: TPLUS: processing authentication continue request id 114
Jun 17 14:16:02.502: TPLUS: Authentication continue packet generated for 114
Jun 17 14:16:02.502: TPLUS(00000072)/0/WRITE/47194394: Started 5 sec timeout
Jun 17 14:16:02.502: T+: Version 192 (0xC0), type 1, seq 5, encryption 1
Jun 17 14:16:02.502: T+: session_id 3123693045 (0xBA2FC5F5), dlen 14 (0xE)
Jun 17 14:16:02.502: T+: AUTHEN/CONT msg_len:9 (0x9), data_len:0 (0x0) flags:0x0
Jun 17 14:16:02.502: T+: User msg:
Jun 17 14:16:02.502: T+: User data:
Jun 17 14:16:02.502: T+: End Packet
Jun 17 14:16:02.506: TPLUS(00000072)/0/WRITE: wrote entire 26 bytes request
Jun 17 14:16:02.550: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:16:02.550: TPLUS(00000072)/0/READ: read entire 12 header bytes (expect
6 bytes data)
Jun 17 14:16:02.550: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:16:02.550: TPLUS(00000072)/0/READ: read entire 18 bytes response
Jun 17 14:16:02.550: T+: Version 192 (0xC0), type 1, seq 6, encryption 1
Jun 17 14:16:02.554: T+: session_id 3123693045 (0xBA2FC5F5), dlen 6 (0x6)
fixeddemo#
Jun 17 14:16:02.554: T+: AUTHEN/REPLY status:2 flags:0x0 msg_len:0, data_len:0
Jun 17 14:16:02.554: T+: msg:
Jun 17 14:16:02.554: T+: data:
Jun 17 14:16:02.554: T+: End Packet
Jun 17 14:16:02.554: TPLUS(00000072)/0/47194394: Processing the reply packet
Jun 17 14:16:02.554: TPLUS: Received authen response status FAIL (3)
Jun 17 14:16:02.554: AAA SRV(00000072): protocol reply FAIL for Authentication
Jun 17 14:16:02.554: AAA SRV(00000072): Return Authentication status=FAIL
fixeddemo#
[ The output below is for the next Username: prompt I believe]Jun 17 14:16:04.554: AAA/AUTHEN/LOGIN (00000072): Pick method list 'default'
Jun 17 14:16:04.554: AAA SRV(00000072): process authen req
Jun 17 14:16:04.554: AAA SRV(00000072): Authen method=SERVER_GROUP tacacs+
Jun 17 14:16:04.554: TPLUS: Queuing AAA Authentication request 114 for processin
g
Jun 17 14:16:04.554: TPLUS: processing authentication start request id 114
Jun 17 14:16:04.554: TPLUS: Authentication start packet created for 114()
Jun 17 14:16:04.554: TPLUS: Using server 10.1.7.15
Jun 17 14:16:04.554: TPLUS(00000072)/0/NB_WAIT/47194394: Started 5 sec timeout
Jun 17 14:16:04.558: TPLUS(00000072)/0/NB_WAIT: socket event 2
Jun 17 14:16:04.558: T+: Version 192 (0xC0), type 1, seq 1, encryption 1
Jun 17 14:16:04.558: T+: session_id 2365877689 (0x8D046DB9), dlen 24 (0x18)
Jun 17 14:16:04.558: T+: type:AUTHEN/START, priv_lvl:1 action:LOGIN ascii
Jun 17 14:16:04.558: T+: svc:LOGIN user_len:0 port_len:6 (0x6) raddr_len:10 (0xA
) data_len:0
Jun 17 14:16:04.558: T+: user:
Jun 17 14:16:04.558: T+: port: tty515
Jun 17 14:16:04.558: T+: rem_addr: 10.1.1.216
Jun 17 14:16:04.558: T+: data:
Jun 17 14:16:04.558: T+: End Packet
Jun 17 14:16:04.558: TPLUS(00000072)/0/NB_WAIT: wrote entire 36 bytes request
Jun 17 14:16:04.558: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:16:04.558: TPLUS(00000072)/0/READ: Would block while reading
Jun 17 14:16:04.562: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:16:04.562: TPLUS(00000072)/0/READ: read entire 12 header bytes (expect
43 bytes data)
Jun 17 14:16:04.562: TPLUS(00000072)/0/READ: socket event 1
Jun 17 14:16:04.562: TPLUS(00000072)/0/READ: read entire 55 bytes response
Jun 17 14:16:04.562: T+: Version 192 (0xC0), type 1, seq 2, encryption 1
Jun 17 14:16:04.562: T+: session_id 2365877689 (0x8D046DB9), dlen 43 (0x2B)
Jun 17 14:16:04.562: T+: AUTHEN/REPLY status:4 flags:0x0 msg_len:37, data_len:0
Jun 17 14:16:04.562: T+: msg: 0x0A User Access Verification 0x0A 0x0A Usernam
e:
fixeddemo#
Jun 17 14:16:04.562: T+: data:
Jun 17 14:16:04.562: T+: End Packet
Jun 17 14:16:04.562: TPLUS(00000072)/0/47194394: Processing the reply packet
Jun 17 14:16:04.562: TPLUS: Received authen response status GET_USER (7)
Jun 17 14:16:04.562: AAA SRV(00000072): protocol reply GET_USER for Authenticati
on
Jun 17 14:16:04.562: AAA SRV(00000072): Return Authentication status=GET_USER
fixeddemo#

Single text works, but not when I add it to a group

I have a text group with six members. One of the members used to get the texts but it stopped working a couple days ago. Nothing has changed in the group. When I send her a single text only to the same mobile number, she gets it. It's only when part of the group that she doesn't.
Any idea what's wrong?

Exception
when others then raise;Isn't that the same as having no exception handler, except that it hides the line number where the error occurred?

IChat works but not when I want video chat?!

Hi
On my MBP the iChat work perfect, but on iMac does not want to go on video. Gives me an error and ask to be reported to Apple( which I do all the time). The network is the same, same firewall same 10.5.2.
Anybody can give an idea.
Thanks
Message was edited by: agiamiul

Go to settings/music/volume limit tap on that. Make sure it is set to OFF and when you tap it that the slider is at max

HelpSet works but not when packaged in JAR

I have been using the JavaHelp and it all works perfectly if I just compile and run it from Eclpise, but when I try packaging everything into a JAR it doesn't work. Can anyone help me please?
public void loadHelpSet()
InfoMsg.postError("loading help") ;
try
// Get the classloader of this class.
ClassLoader cl = this.getClass().getClassLoader() ;
URL url = HelpSet.findHelpSet(cl, "Irs") ;
irsHS = new HelpSet(cl, url) ;
HelpBroker hb = irsHS.createHelpBroker() ;
hb.setDisplayed(true) ;
catch (Exception e)
InfoMsg.postError("Unable to load Help Set") ;
} // end loadHelpSet
it doesn't appear to get past the line irsHS = new HelpSet(cl, url) when run from the JAr, but it doesn't appear to throw an error either as no message box is shown (as it would if it couldn't find the helpset under normal circumstances when run from Eclipse)

I tried that approach but it doesn't work either. I think maybe my directory structure is wrong.
C:\IRS\IRS.jar
C:\IRS\irs.hs
referenced: jar:file://C:/IRS/IRS.jar!/irs.hs
Am I doing this right?

Pavilion dv7 Microphone works, but not when setting up Wima Blackboard Webinar

Can't get microphone to install for Wimba setup for my Blackboard class webinars. Mic works otherwise. Pavilion dv7 user.

Here is a link to a document regarding batteries and testing the battery in HP Support Assistant.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&tmp_task=solveCategory&cc=us&dlc=en&la...
If you don't have HP Support Assistant on your system follow the instructions below to download it:
Where do I get HP Battery Check?
You can download the latest version of the HP Battery Check for Windows XP as a single program. Or you can do one of the following download and install it as part of the HP Support Assistant for Vista or Windows 7 for your model; or see HP Support Assistant (English Only) .
Make sure you have had your ac adapter plugged in to charge the battery for at least 30 min before running the test from Support Assistant to get an accurate result.
Hope this helps
I work for HP.

Sleep/wake button works, but not when iPhone is asleep

I just upgraded from an iPhone 4S to an iPhone 5. When my phone is asleep the top wake/sleep button is unresponsive. The home button will wake the phone up, and once it's awake I can use the top button to wake/sleep the phone. But if I sleep the phone (not turn it off but just sleep it) and wait about 30 seconds, then the top button becomes unresponsive. I've tried holding the top button and that doesn't do anything either.
I do not have Applecare for the phone, nor is under warranty.
I tried the Apple top button replacement web site, but it reports that the phone isn't in the serial number range of affected phones.
Any ideas or suggestions?

Hi Craig Volpe,
If you are having issues with your iPhone's sleep/wake button not waking the phone up when it has been asleep for more than 30 seconds, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
Thanks for using Apple Support Communities.
Best,
Brett L

Sound through hdmi to my tv works but not when watching video online like 4OD

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